The sales office of Shanghai Tap Water City South Co., Ltd. is a sales department in the integrated system of production, supply and distribution of Tap Water City South Co., Ltd. and the main window of external service, which is responsible for the meter reading, charging, water meter management, water meter inspection, water management and water use management in the four districts of Shanghai, Huangpu, Xuhui, Changning and Jing'an, as well as part of the area of Minhang, the area to the south of Suzhou Creek of Putuo District, and Qingdong District. It is the company's bridge and link to thousands of households.
Shinan Business Office area **** there are in the installation of water meters 1,132,900 (underground meter 100,400, set of room meter 1,325,000), which is implemented in the set of room meter once every two months of metering and charging methods. Over the decades, the management system of the business office has been "block" as a unit of the management mode, with the City South Company's external service system specialization, strip operation of the depth, especially after the establishment of the hotline service center, the business office "block"-based management mode is no longer suitable for the City South Company's foreign service system. According to the business service functions, the business office is now set up with 11 functional sections such as Marketing Management Department, Water Management Department, Water Meter Management Department, Quality Supervision Department, Business Hotline Office, Administrative Office, Planning Section, Finance Section, Human Resource Section, Water Billing and Settlement Center, and Politics and Engineering Section, and 5 business sites on Quxi Road, Haiphong Road, Tianyaoqiao Road, Pingtang Road, and Qingdong. There are 384 registered employees (380 active employees), including 29 cadres above the middle level, 27 managers and 249 external service personnel, accounting for 65% of the total number of employees (66% of the active employees). There are 170 community meter readers.
In order to improve the standardized, high-quality service and modernized management level, the business office in the business hall is equipped with advanced computer management equipment to provide customers with a spacious and comfortable service environment. Marketing management, the business has increased the recovery of water charges, modified the development of the "2005 business water recovery assessment, management approach", the meter reader water recovery quarterly assessment changed to a monthly assessment, to further reduce the new arrears of water charges. Each site is used to set up stalls in the community on weekends, door-to-door charges and other convenient measures to speed up the recovery of water charges. In the management of water use, the business office signed a "water supply contract" with the user, "proofreading meter management approach" to clarify the responsibilities of both parties, and through fire inspections to investigate and deal with unauthorized use of water. In terms of water meter management, the sales office has developed the "water meter household management system" and extended this management concept to the Qingdong area, so as to truly manage the purchase, delivery, installation and recovery of water meters by computer. At the same time, through the computerized water billing system for water billing and settlement work, and with the Industrial and Commercial Bank of China, the Bank of Communications and other networks to open the automatic transfer business, with the Shanghai Post Office, the Industrial and Agricultural Bank of China, the Construction Bank of China, the Merchants, Shanghai, Minsheng, and other banks to establish a tap water water fee collection business to facilitate the payment of the user. In addition, the Office also developed and researched on meter reading, and in April 2005, it chose the Haiphong Road site as a pilot site for meter reading by applying meter reading (hand-held data collection instrument). Since October 2005, the meter reader of Haiphong Road can go to the door every day with the meter reader in his hand to read the meter for the customers, and after reading the meter, the meter reader will bring the meter reader back to the site and connect it to the computer, and then the computer will directly open the account and print the water bill and all kinds of worksheets. The successful development and application of this new computer technology has made the meter reading industry truly paperless. In 2001, on the basis of establishing the internal network communication platform, the sales office installed the office automation system, standardized the business management workflow, and greatly improved the efficiency and quality of work while reducing costs. According to the operation mode of the new system, the sales office also compiled a new "Employee Handbook", so that all the staff to further rationalize the work of the road, clear job duties and work requirements, and use various forms to further strengthen the staff's professional ethics education and business training, and to promote the sales office of the meter reading service to improve the overall level of management.
Address: No. 1024 Changping Road, Shanghai Maintenance Company is an independent accounting enterprise under the South Company, but also a set of construction and service as one of the window units, but also "small Guo hotline" service center is an important background support. It integrates drainage, water connection, pipe burst repair, pipeline maintenance and minor repair services, and has six sections, one room and six branches. Maintenance company has 242 employees, including 113 with college education (including high school).
The maintenance company now has more than 60 construction vehicles of various types, more than 149 sets of various types of construction machinery, the enterprise has long been engaged in pipeline network drainage construction and pipe network maintenance, with the ability to independently undertake the laying of large-caliber pipeline network of running water and repair and maintenance, and has the municipal utility engineering construction contracting three-level qualification.
For a long time, the company has been focusing on the development of economic benefits at the same time, pay more attention to the social benefits of enterprises. The company adheres to the implementation of two-hour emergency repair "commitment service", "time service", "Yangzhu service" in external service, service mode adhere to the small repair "ten one", "ten one", "ten one", "ten one", "ten one", "ten one", "ten one", "ten one", "ten one". "Ten-one" operation method, in the management of the extension of "Chen Jianmin small repair model team" foreign service brand function.
In the construction
Management adhere to the standards of high-quality civilized construction, the implementation of the project manager responsibility system.
Honor File:
Maintenance company in the Bureau of two years in the selection of civilized units in 2001-2002, 2003-2004, four years in a row won the "two consecutive" Bureau of civilized unit title. And has been named the excellent qualified staff home, excellent party branch, bureau level civilized unit and other glorious titles.
Address: No. 888 Guilin Road, Shanghai Pipeline Management Institute is a branch of the South Company, the service area for the central city of Shanghai, Huangpu, Luwan, Jing'an, Xuhui, Changning, Putuo and Minhang part of the area, as well as the Qingpu towns of Huacao, Huaxin and Xujing, covering an area of 310 square kilometers, with a population of more than 3.2 million people. The length of the water pipeline network is 4,543 kilometers, with 2,580 large-diameter valves and 23,394 small-diameter valves attached to the network.
Pipe line management center business scope: water supply business, pipe network maintenance, repair and management. Current number of employees: 141 people. Internal organization set up five sections, three rooms and two sites: namely, political and industrial section , financial section, comprehensive planning section, pipe network management section, valve management section, hotline office, computer data room, comprehensive office, Tianyaoqiao Road management station, Qingdong management station.
The pipeline management office has been awarded the title of Excellent Collective of Shanghai's Major Projects Meritorious Competition, Civilized Window of the Water Bureau, Civilized Unit of the City Investment Corporation and so on.
Address: No. 188, Hansongyuan Road, Shanghai Shinan Secondary Water Supply Management Institute is a grass-roots unit under Shinan Company, which is mainly responsible for the management of renovation and acceptance of secondary water supply facilities and operation and maintenance within residential areas in Shinan Water Supply Area (Huangpu, Xuhui, Jing'an, Luwan, Changning District, as well as part of Putuo and Minhang Districts, etc.), as well as the transformation of secondary water supply facilities in residential areas; undertaking the renovation of residential secondary water supply facilities within residential areas. Undertake the installation, maintenance and renovation of water supply and water use equipment inside residential buildings. Through the transformation of secondary water supply facilities and rationalize the management system, comprehensively improve the quality of water supply, and effectively improve the quality of life of residents, to accelerate the construction of a harmonious socialist society to make new contributions.
Address: 5/F, No. 1024, Changping Road
Shanghai Shenzhong Water Supply Project Management Co. The company consists of: manager's office, office, financial section, comprehensive planning section, engineering management section. The main business scope: construction and installation project management, drainage project project management; construction and installation projects and drainage projects in the field of " four technology " services.
The company has successively completed the reinforcement project of the flood prevention wall at the head of water intake of Changqiao Water Plant; the project of Tianyaoqiao Road Pumping Station; the project of Wuzhong Road Pumping Station Comprehensive Building and Reservoir Greening Project; the renovation of Yishan Road Pumping Station; the renovation of Fuxing Park Pumping Station; the renovation of the standby intake pumping station of Changqiao Water Plant; the project of the maintenance company's emergency repair service station; the overall renovation of the office building of Xujing Water Plant; the renovation of the 3#, 6# and 7# sedimentation tanks of Changqiao Water Plant, and so on. # Sedimentation tank renovation project, etc.
Address: 3/F, No. 464, Jiangxi Middle Road, Shanghai, China The Production Service and Guarantee Department is a production service and guarantee unit under the Shinan Company. Mainly responsible for water plants, pumping stations, water production, transmission and distribution system equipment overhaul, repair, installation; City South Company water supply, water quality scheduling communication monitoring system maintenance and repair; secondary water supply task of water tank cleaning, community pumping station maintenance, as well as City South Company units under the life of the logistics services, cleaning, greening and maintenance and other tasks.
Production services and security department has a comprehensive office, finance, equipment, safety inspection, service section of the five functional sections; under the maintenance of a workshop, maintenance of two workshops. There are 193 employees.
Production Services Department in line with the safe water supply, quality service, realistic and strict, pioneering and innovative spirit of the water, is committed to scientific management, standardized management, and effectively achieve effective protection, strong protection, to ensure that the water plant, pumping station equipment for the normal operation of the supply of logistical services and units, in order to strengthen the foundation of the management, standardize the service to ensure the quality of the integrity of the construction of the image of the work requirements, and dedication to the service unit to provide quality services. Provide quality service. Address: Tianyaoqiao Road 1168
Shanghai Water Qingdong Equipment Engineering Co. Its predecessor was formed by the former Qingpu District, Xujing, Huaxin, Fengxi three water companies, is an independent legal entity under the Shanghai Water City South Limited, but also a set of construction and service as one of the window units. The company is registered in Qingpu District, with registered capital of 5 million yuan and fixed assets of 9.1 million yuan. Business scope: pipeline engineering, water supply equipment installation, equipment and material management in the water supply industry. At present, the company is mainly responsible for the installation of pipeline equipment, burst pipe repair, pipeline maintenance and minor repair services in Xujing and Huaxin towns in the east of Qingpu and Huacao town in Minhang after intensification. The service area reaches 130 square kilometers and the service population is 500,000 people. The company has 93 in-service employees and three sections, one room and two branches.
With the integration of urban and rural areas, the promotion of water supply intensification and the construction of new suburbs and new rural areas, Qingdong Company will adhere to the "quality water supply, sincere service" spirit of enterprise, with skillful business capacity, superb technical support, high-quality service guarantee, to ensure that the water supply equipment and pipeline smooth, to ensure that the Shanghai Municipal Water Supply Co. Ltd. to improve water supply quality action plan implementation.
Honor File: 2005-2006 Shanghai Qingpu District "Civilized Unit" 2006 Shanghai "Safe Unit" 2006 City South Company's Excellent Engineering Competition "Silver Medal Award "
Address: No. 9, Lane 228, Jiasong Middle Road, Qingpu District, Shanghai
Xujing Water Treatment Plant is a newly formed water treatment plant by the former three townships of Xujing and Huaxin townships of Qingpu, which were newly transferred to the City South Company in October 2004 through the intensification of the overall transfer of the water treatment plant. At present, Xujing Water Plant operates in two modes: water plant and pumping station, and mainly undertakes water supply service in Qingpu Qingdong area. The area of the second town is 85.8 square kilometers, the service population is around 200,000 (including foreign mobile population), the average daily water supply is about 33,000 tons. Now it has 102 employees, including 28 managers; the organization is set up with five sections, one office and two workshops, i.e.: biotechnology section, water quality section, comprehensive management section, political and industrial section, finance section, factory office, one workshop and two workshops.
Address: Jin Yun Village, Xujing Town, Qingpu District Shanghai Nan Shi Water Treatment Plant is located in Huangpu District, No. 592, Half Song Yuan Road, founded in 1902. After a century of hard work by several generations, the rapid development of enterprises, now with fixed assets of 190 million yuan, the rated capacity of 880,000 cubic meters of water supply / day, the annual water supply amounted to 190 million cubic meters. It is mainly responsible for the water supply of 1.5 million people in the downtown area of Shanghai, including Huangpu, Jing'an, Luwan and Xuhui, as well as the water supply for enterprise production. In water production, Nanshi Water Treatment Plant has established a quality assurance system in strict accordance with international standards, and has obtained ISO9002 quality assurance system certification. Nanshi Tap Water Plant is subordinate to Shanghai Tap Water City South Co. There are more than 250 employees. The plant covers an area of 129,000 square meters, with a green area of more than 40,000 square meters. Has been named the National Health Advanced Unit, the National Model Workers' Home, the National Department of afforestation and greening of the 400 best, the first batch of Shanghai's "garden units", Shanghai civilized units "six consecutive" title. In order to meet the needs of Shanghai's modernization of the international metropolis development, as the World Expo renovation supporting projects, Nanshi water plant will be rebuilt in the second half of 2006, when it will be built in line with the advanced design concepts and environmental protection needs of the fully automated control of water production enterprises. Production processes such as high-efficiency clarifiers, V-shaped filters, activated carbon filters, ozone disinfection treatment, and sludge dewatering treatment not only ensure water quality, but also conform to the company's business philosophy of sustainable development.
Address: No.592, Hansongyuan Road, Shanghai Changqiao Water Treatment Plant was built in 1959, which is a large-scale water treatment plant under Shanghai Water Supply South Co. After a number of expansion and transformation, to June 2002 formed a 1.6 million tons / day water supply capacity, becoming the largest water plant in the country.
Changqiao water plant is located in Shanghai Xuhui District, Shangzhong Road, No. 411, occupies an area of 185,092 square meters (including 14,413 square meters of standby head). The water supply service area is Xuhui, Changning, Putuo part, Jing'an part, Luwan part, Minhang Huacao area, Qingpu Xujing, Fengxi and Huaxin towns, and the water supply volume accounts for one quarter of the total water supply volume. It is a domestic self-designed and constructed, state-invested construction, gradually developed large-scale waterworks, since the early nineties, to build a first-class large-scale domestic waterworks as the goal, carried out a phase I, phase II renovation and expansion projects, vigorously introduce and update the transformation of the international and domestic advanced level of water production, water transmission equipment and automation and monitoring equipment, in order to realize the production of automation and centralized control plays an important role.
Changqiao Water Treatment Plant, in the spirit of "quality water supply, sincere service", is actively learning, exploring and applying the advanced management mode, strengthening the enterprise management, strengthening the development and application of new technology, new techniques and new equipment, constantly improving the overall quality of the enterprise, and striving to make contributions to the economic take-off of Shanghai and the cause of water supply in the city. Contribute to the economic take-off of Shanghai and the cause of urban water supply.
Address: No.411 Shangzhong Road, Xuhui District, Shanghai