Computer malfunction Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or corrupted. (Code 19) How to do

Tap "Start" run regedit.exe, enter the Registry Editor, to the left of the item column to find HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{ 4D36E965-E325-11C E-BFC1-08002BE10318} selected, in the right window find "LowerFilters" item. Right-click to remove it.

Then uninstall the defective optical drive in Device Manager. After uninstalling it, click Scan for hardware changes and it will find the optical drive. The CD-ROM drive will be back to normal.