Quality management refers to the determination of the quality policy, objectives and responsibilities, and through the quality planning, control, assurance and improvement in the quality system to make it realize all the activities. The following is my collection for you to provide to the quality management individual work summary sample, I hope it will be helpful to you. Welcome to read reference learning!
Quality management individual work summary sample 1I was x years x months x through recruitment to the group company office engineering department work. From the school to the engineering and construction unit, although my work position and role has changed a lot, and the first contact with engineering management, Quanta budget software, but in the leadership of the concern and the help of colleagues, with their own professional foundation and work experience, coupled with hard work and study, and quickly adapted to the working environment, and achieved certain results. Now the work situation is briefly summarized as follows:
First, the main work performance and achievements
1, strictly abide by the company's rules and regulations. At the beginning of the work, I carefully studied the project quality management rules, and will be memorized, and always remind themselves to strictly abide by the company's rules and regulations, to maintain the company's image.
2, seriously study a variety of standardized documents. From the very beginning of the file preparation guide, including the technical delivery list, through the implementation of the standard form, quality system implementation guide, such as building construction manual, building construction quality disease prevention and control manual, building construction quality acceptance rules and so on a variety of norms and regulations; in addition to this, there are Hotel construction bidding documents and bidding documents, bidding documents and bidding documents, building construction and municipal infrastructure projects bidding preparation guide and other documents. Guide and other documents.
3, for a fresh graduate, although the school also had a month of internship experience in the construction site, but in the real construction process, I understand is still only the tip of the iceberg. Therefore, from the beginning of working in the company, the two seniors in the engineering department took me to various sites. The period of time when I followed them to check the quality, safety and civilized construction was the best time for me to absorb knowledge and sum up experience, and it was also the stage when I learned the most and the most comprehensive about the construction site. So I faithfully thank them for their teaching, teaching and care.
4, seriously study the Liaoning Province budget preparation information. I first of all, Liaoning Province budgeting information, pricing list specification, etc. carried out a serious and systematic study, and adhere to the learning side of the actual calculation exercises, borrowed the occasion of the project bidding, participated in the process of preparation of the technical standard, and for which the 11th building construction drawings to be calculated, due to the university graduation design is to do is the bidding preparation, so faster grasp of the essentials of which, although there is still no real independent completion of tasks, but I personally think that I have already been the opportunity to complete the task, but I think I have been the most comprehensive. Although there is no real opportunity to complete the task independently, but I personally believe that I already have a certain ability to complete the task independently; at the same time, I also learned to use the "Quanta budget software" to prepare budgets and pumping calculations of reinforcing bars, through the construction drawings of the budget exercise, although it is the first time to contact, but there has been a lot of progress, you can carry out part of the independent operation. In the future work, I will continue to explore and study, to do more fine, perfect work.
5, other aspects:
① Insist on going to work early every day to the company, clean the office, create a clean working environment for colleagues.
② Management office part of the document storage, in order to need to be able to find in a timely manner
③ part of the matter of registration of the memo, for future reference
④ and branch colleagues actively discuss cost control, contract management, data management and other content. Through the discussion not only enhance the friendship between colleagues, but also improve their own ability
⑤ Active communication with colleagues, enthusiasm to help others.
Second, the direction of efforts
1, taking into account the limited scope of work of lesbians in the construction unit, so it is more necessary to recharge their own batteries, focusing on the direction of the bidding to work hard to accumulate experience in bidding, and strive to meet the work requirements, the successful passage of the National Price Engineer Licensing Examination, to take full advantage of the advantages of passing the National Price Engineer Licensing Examination, to make full use of the National Price Engineer Licensing Examination, to make full use of the National Price Engineer Licensing Examination. Take full advantage of the national cost engineer qualification examination and previous work experience, proactive contact with a variety of related businesses, improve their practical ability, if possible, to be able to dedicate to the company in the bidding negotiation, for the company's brand building to make their due contribution.
2, actively participate in the certificate examination, study professional technology, improve business capacity and professional standards;
3, play the role of the party's exemplary leadership, and strive to be advanced.
By summarizing the work of the year, although I personally believe that I have made a little achievement, but there is still a gap from the leadership requirements. To find out the shortcomings of the work, in order to overcome in the future work, but also need to read more books, seriously study the norms and regulations and relevant documents, master the professional knowledge, improve their ability to work, strengthen the sense of responsibility, and do a good job in a timely manner in the work of the individual.
In short, in the future work, I will continue to summarize and introspection, and constantly spur themselves and enrich the energy, improve their own quality and business level, in order to adapt to the times and the development of the enterprise, and the company *** with the progress, *** with the growth.
Quality management personal work summary essay 2Quality Management Section in Wujiang Bureau of the correct leadership of the party group and the specific guidance of the higher business office, conscientiously implement the spirit of the provincial and municipal quality supervision work conference, around the Bureau "strict norms, heavy service, wide law enforcement, and promote the linkage of the" overall idea, in-depth promotion of brand-name and quality to win strategy, comprehensively fulfill the comprehensive management functions, as a good example of the company *** with the progress, *** with the growth. Comprehensive fulfillment of the integrated management functions, as well as to enhance the power of economic and social development of the technology enabler. Looking back at the year, the main work done in the following areas:
First, to carry out quality management work, to strengthen the quality of macro-guidance.
(a) in-depth promotion of the quality of the city, to enrich the quality of the city activities.
The quality of work in the city is a city to improve the quality of products and enhance the economic strength of the important initiatives. In December 200x our city successfully passed the acceptance of Jiangsu Province quality city advanced city, we mainly from the following two major aspects of deepening:
First, raise awareness, strengthen leadership. According to the "Wujiang City to create the national quality of advanced city implementation of the views" spirit, the town (Development Zone) of the quality of the work of the city to carry out assessment and guidance, at the same time, the development and issuance of the "Wujiang City, quality of the work of the city of the work of the work in 20xx", the quality of the product, the quality of the work, the quality of the service and the quality of the environment steadily improve the requirements of the classification of the specific requirements, in order to create the foundation for the creation of the national quality of the city of the advanced city. The second is to continue to expand the connotation and extension of the activities of the quality of the city. According to the newly introduced "Jiangsu Province, the quality of city activities in advanced cities (counties, districts) inspection and acceptance of the rules," the requirements of a look back to promote the institutionalization of activities and regularization. At the same time to 06 years to get the national quality of advanced city of Wujin District learning experience, the original material to modify and improve, combined with the advantages of Wujiang and the actual situation, completed the creation of the material reported work.
(2) Create a good atmosphere, in-depth "quality month" activities.
According to the overall deployment of the provincial and municipal bureaus, in close cooperation with various departments, led the organization of the city's "quality month" activities. To "adhere to the quality of victory, promote scientific development" as the theme, widely mobilized, fully prepared, well organized, within the city to carry out the 20xx Suzhou quality month activities and "food safety into the rural areas into the community," the opening ceremony of the activities, special equipment safety Knowledge of special equipment safety into the campus, "taste assured moon cakes, welcome the Mid-Autumn Festival and National Day", mandatory certification products, such as special inspections and a series of 12 activities, the formation of the quality of everyone concerned about the quality of quality, attention to quality, quality of participation in the activities of the month of a good atmosphere, set off a wide range of all walks of life to participate in the climax of the activities, and has achieved remarkable results. Among them, the opening ceremony after the on-site consulting services activities, through the jewelry appraisal, true and false identification, glasses testing, prize quiz and other forms of content, attracted a large number of citizens to participate in the day of the event **** issued more than 1,000 copies of promotional materials.
(3) Compact quality management foundation, and strive to improve the level of business management.
1, promote the application of advanced quality management methods. In order to continuously update the concept of enterprise quality, improve the level of enterprise management, we organize more than 30 provincial-level brand-name enterprises to participate in Professor Han Zhijun on the "concerted efforts to re-create the quality of brilliant, to create excellence in the enterprise to enhance the quality of competitiveness," the lecture; the organization of 07 years of new declarations of Suzhou famous brand-name products to participate in the "Excellence in Performance Evaluation Guidelines" of the training to the formation of the point of the introduction of advanced quality management.
2, the organization of the implementation of quality incentive system. In order to encourage enterprises to strengthen quality management, the continuous pursuit of excellence in business performance, improve the level of quality and competitiveness, and adhere to the road of technological innovation, quality and efficiency of development, we combined with the actual Wujiang, in accordance with the "Guidelines for the evaluation of excellence in performance," the requirements of the organization of Jiangsu Hengtong Power Cable Company Limited to declare the Jiangsu Provincial Quality Management Award; the organization of Jiangsu Shenghong Chemical Fibre Company Limited, and other enterprises in the fight for quality management award in Suzhou City. In the declaration process, extensive publicity, enthusiastic service, on the one hand, the organization of enterprise quality management personnel systematic study of the "Performance Evaluation Excellence Guidelines" and its "Implementation Guide", on the other hand, to guide the enterprise according to their own actual self-evaluation report, and strive to make this year's new declaration of enterprises have successfully passed the review.
3, increase the quality of personnel training.
Second, vigorously implement the brand-name strategy, and strive to improve the core competitiveness of brand-name products.
As an important part of the quality of the city, we also vigorously implement the brand-name strategy, and actively support and cultivate, develop a number of high technology content, stable product quality, high market share, brand reputation of the brand-name products.
1, do a good job in the evaluation of China's famous brand-name products recommended. According to the 07 Chinese famous brand product evaluation catalog, held a Chinese famous brand product declaration work conference, on the creation of the basic work of the license, the preparation of the declaration data, time schedule and the relevant notes with the representatives of the 10 enterprises participating in the meeting to communicate. At the same time, we further optimize our services, closely communicate with enterprises and help them grasp the first-hand information in the declaration. For the provincial publicity after the emergence of a number of reported cases, to help enterprises to seriously deal with, together with a good response and reporting work. This year, the realization of the new Chinese famous brand 7, reassessment of 1, exceeding the target of 4-6 new Chinese famous brand products during the year.
2, continue to do a good job of cultivating famous brand products. We according to the characteristics of Wujiang private enterprises, combined with the first half of the completion of the city's top 100 enterprises as well as enterprises above designated size of the leading products of the survey mapping, seriously do a good job in Jiangsu Province, the declaration of famous brand-name products, Suzhou famous brand-name products. We put the scale enterprises, in the domestic characteristics of industries with comparative advantages and has a cluster plate effect of the industry's front-runner enterprises as the focus of the creation of the object to be supported, this year, the new declaration of the province's 13 famous-brand products. At the same time, in conjunction with the Economic and Trade Commission, Agriculture and Forestry Bureau and other relevant departments to increase publicity and promotion of enterprises that meet the reporting conditions to strengthen services and guidance, and do a good job in coordination with the recommendation of the work this year, the new declaration of Suzhou brand-name products 21. Through the cultivation, support, development, so that the city has more famous products included in the ranks of the famous brand, and continue to grow the ranks of brand-name products, laying the foundation for the city's brand-name development strategy.
Three, supervision and service organic combination of production license work often do often new.
As a routine work, in the process of supervision of the license, we strive to form a new highlight, the supervision and service organically combined, supervision in the service, through the service to fulfill the responsibility to supervise, supervise the same time without forgetting the service.
First of all, the administrative approval center of the new list of enterprises to sort out, where the scope of the production license license, timely notification of enterprises for the relevant application procedures. At the same time at the beginning of each month, the original license account for the dredging, 6 months after the license is about to expire of the enterprise, to carry out friendly reminder, the use of the phone or the opportunity to go to the countryside, notify the enterprise in a timely manner to handle the license renewal work. 07 years, we **** on the 33 enterprises of the declaration of the materials for the initial review and on-site confirmation, of which there have been 26 enterprises have successfully passed the factory on-site verification, 11 enterprises to complete the entrusted Processing for the record, 1 enterprise in a timely manner for the name change procedures.
Secondly, it is to conscientiously fulfill the regulatory function. According to the unified deployment of the provincial bureau of agricultural products manufacturers to carry out special inspections, and effectively safeguard the legitimate rights and interests of the masses; in accordance with the "wire and cable products production license implementation rules," the requirements of the city's 14 wire and cable companies to carry out special inspections. Focus on checking the control of raw materials, production equipment conditions in line with the situation, production safety, factory inspection, the implementation of standards, the implementation of national industrial policy and other aspects. Supervision in addition to Wujiang full communication cable factory shut down, the other 13 enterprises can be in accordance with the relevant requirements of normal production and operation, check the overall situation is good, no major problems found.
Four, in-depth product and food safety special rectification, enhance the overall quality level.
Carry out product and food safety special rectification, to enhance product quality level, improve social integrity system is of great significance. 23 August national product quality and food safety special rectification work after the video and telephone conference, the regions, departments in accordance with the State Council to determine the special rectification of the program of action, immediately deployed, and rapid action. Quality Management Section in strict accordance with the national, provincial and municipal documents, and effectively do the following work:
1, do a good job of toys, car tires and small household appliances products of the dragnet inspection.
According to the State Administration of Quality Supervision "on the issuance of the national quality inspection system product quality and food safety special rectification action focused on the regional list of notice", the provincial bureau "on the province's quality supervision system of product quality and food safety special rectification action of the supplemental notice" spirit, the toys, car tires and small household appliances in the Suzhou area are listed as the focus of the special rectification, will be carried out. On October 9, the Quality Management Division, together with the Inspection Brigade, conducted a special inspection of three toy manufacturers in our city. Inspection found that the three toy manufacturers, Tianchang Plastics, most of the products exported, domestic sales part has been required to obtain 3C certification. Creative toys and toys to create a source of most of the products exported, domestic sales products are not part of the scope of the license.
2, do a good job of enterprise quality file archiving.
In order to implement the "national product quality and food safety special rectification action plan" put forward in the "by the end of this year, 10 types of products 100% of the production enterprises to establish quality files" and the provincial bureau "license license enterprises are to establish quality files "The requirements of the Quality Management Section to refine measures to carry out this work. Because of the archives involved in a wide range of enterprises, so we combine the characteristics of the industry distribution of enterprises in our city, to grasp the progress of the requirements at the same time, to take a focused, piecemeal, centralized counseling approach, first of all, 10 types of products in the wire and cable, wood-based products, the production of enterprises to carry out the work of the archives. We held in seven, Zhenze and other town governments, enterprise quality archiving work seminars on why to archive, how to fill out the archiving form and other detailed explanations and explanations, and at the same time to help some of the small-scale, relatively low management level of enterprises to solve the actual filling process of the 'problem, through this method, both by the enterprise's welcome, but also achieved a significant effect. At present, the city's ten categories of home licensed enterprise archiving work has been completed.
3, to carry out a good quality management system dragnet inspection work.
According to the provincial bureau of "on the quality management system certification enterprises to do a good job of net checking the work of the notice" requirements, the quality management section of the concentration of two months of time in the city in the first half of 2007 to obtain the certificate of quality management system certification of enterprises to carry out a net check. The contents of this inspection include: authenticity and legal validity of the certificate; whether the enterprise's quality management system to meet the standards and corresponding laws and regulations. In the inspection process, for enterprises in the certification problems and misunderstandings, through point-to-point, one-on-one communication, to help enterprises to strengthen quality management, standardize the certification behavior.
V. Innovative means of supervision at the source, accelerate the construction of electronic product quality control network.
Practice has proven that the construction of product quality electronic monitoring network, a strong fight against counterfeiting, to provide consumers with a simple, convenient way to identify the true and false and reporting, complaint channels, to promote the construction of quality credit system is of great significance, is an important exploration of innovative quality supervision methods. Therefore, the Quality Management Section in the development of the work program and the "Promotion Plan" on the basis of timely analysis and summary, up to now, has completed the network of 67 enterprises.
Quality management individual work summary sample 3
First, according to law practice management: In order to further strengthen the implementation of the implementation of the law practice and implementation, to protect the safety of medical
Medical regulations section to strengthen the hospital's legal practice of inspection, supervision, implementation, feedback, organization and implementation of the learning and implementation of the law, the requirements of the year the organization of the whole hospital 2-4 times the law regulations Learning, departmental learning 1-2 times a month, throughout the year regularly organized hospital-wide examination, learning content to "Chinese People's Republic of China **** and the State Infectious Disease Prevention and Control Law", "Regulations on the Management of Medical Institutions", "Practicing Physicians Law", "Maternal and Child Health Law", "Regulations on the Handling of Medical Accidents", "Drug Administration Measures" and "Goods and Regulations", etc., requiring that each study has a record of the strengthening of the management of the practice of access, according to Huaihua City Chinese medicine hospital practice access management implementation rules, requiring the director of each section to strict entry, no license personnel must be practicing under the guidance of a licensed physician, violators of the practice access management implementation rules in strict accordance with the penalties. In order to cope with the rising medical disputes and complaints in the first half of the year, from August 11 to September 12, the organization carried out a medical safety rectification activities. Through the study, improve the awareness of the whole hospital staff in accordance with the law, to protect the medical safety, the hospital medical disputes and complaints have decreased significantly, the quality and efficiency of medical services have been effectively enhanced, so far, this year, the whole hospital medical disputes occurred in 32 cases, no medical accidents occurred.
Second, the construction of the system: continue to improve the system, pay close attention to the implementation, and continue to improve the quality of health care
1, the regular quality inspection: Medical Department of the hospital's various clinical departments to carry out quality inspections, the quality of health care management of the core system into the quality of the inspection content:
(1) the management of the first physician system of responsibility: Check the receiving physician to deal with patients in a timely and comprehensive manner, difficult and critical patients to ask for instructions from higher-level physicians, the problems of other departments to invite the relevant consultation situation, the third-level physician check-ups, shift handover records, difficult, fatal cases, pre-operative discussion of the contents of the transcript, to understand the implementation of the system.
(2) Strengthen the management of the top five hospitalized diseases: require each department to report the top five diseases of this section and be familiar with it.
(3) Supervise the departments according to the specialty characteristics of this section, the development and implementation of common diseases and Chinese medicine advantageous types of Chinese medicine diagnosis and treatment program 18, issued 24 types of disease clinical path.
(4) medical record writing and case management: in strict accordance with the requirements of the "Basic Norms for Medical Record Writing in Chinese Medicine", the quality of medical documents is supervised and inspected twice a week, which effectively reduces the rate of defective medical records. In order to cooperate with the implementation of the "Basic Norms for Medical Record Writing in Chinese Medicine" (20xx edition), timely study was organized for medical staff, and it was emphasized that while the clinical medical staff did detailed notification when patients were entering and leaving the hospital, various examinations and surgeries, the notification must be carefully and completely filled out in the corresponding informed notification letter. Strict implementation of the "Basic Norms for Medical Record Writing in Chinese Medicine", the inspection of running medical records as a top priority to check, the inpatient medical record, the first page of the case, the doctor's order form, the first record of the course of the disease, the record of the superior physician's checkups, the informed consent for surgery, the informed consent for anesthesia, the informed consent for special examinations and special treatments, and the discharge records, etc., have been made accordingly, and the contents of the medical records have been seriously affecting the quality of medical care, which may result in medical disputes. The hidden problems such as the timeliness of medical record writing, the superior physician's examination records, the signature of the patient or the patient's family on the informed consent, rescue records and alterations, etc., from the medical link to plug the leaks and prevent errors, improve the rate of Class A medical records, unqualified medical records in accordance with the provisions of the penalties.
2, in the multi-disciplinary collaboration, the first case of knee joint replacement in our hospital was a complete success.
3, in line with the hospital's third session of the Chinese medicine culture festival, the organization carried out a medical record writing competition, participating in the evaluation of medical records qualified rate of 100%.
4, strengthen the three basic training and assessment system of implementation and implementation In order to improve the level of medical technology in our hospital, according to the actual situation of our hospital, the beginning of the year to draw up the three basic training plan, from the outsourcing of personnel for further training, departmental organization of the study and the whole hospital business learning combined to improve the level of medical technology as much as possible; medical department organizes 2-4 times a year training and learning, 2 times the assessment is scheduled to be carried out in June and December.
The medical department organizes 2-4 training sessions per year and conducts 2 assessments, scheduled for June and December.
Third, the quality management of the first results
1, the actual results:
January-December this year, outpatient volume of 155,828 (the previous year, 128,071), an increase of 21.67%, 8,479 emergency room visits, 310 times the number of critical cases of resuscitation, an average of 2.88 days of stay; discharges The number of patients was 12782 (11549 in the previous year), an increase of 10.68%; the hospital bed work days was 140,121 (107,785) days, an increase of 30.84%; bed utilization rate of 94.46%, an increase of 12.51%;, the number of beds turnover of 31.25, a year-on-year decrease of 8%; the average hospitalization of 9.87 days, a decrease of 3.01 days; surgical procedures, a decrease of 3.01 days; surgery, a decrease of 3.00 days. 3.01 days; the number of surgical cases was 3755 (3476 in the same period of the previous year), an increase of 8.03%; a variety of auxiliary examinations and many indicators have different degrees of improvement: among them: gastroscopy 1426 times, 4142 times of pathological examination, 898 times of pathological cytology examination; radiological examination 42816 times, of which 7315 times of CT examination, the positive number of 5689; the number of ECG examination 11539 times, the positive number of 5689, the positive number of 5689, the positive number of 5689, the positive number of 5689. ECG examination 11539 times, ultrasound examination 13334 times; clinical examination 1257401 times, biochemical examination 368865 times; service concept has improved, strengthen the communication between doctors and patients, and promote the harmonious development of doctor-patient relationship, doctor-patient conflicts reduce, medical disputes decline, and strengthen the protection of patients' right to informed consent and the right to privacy.
2, medical quality
In the past three months, the hospital in general, the quality of medical care compared to the previous year, a slight decline, mainly due to individual department heads did not seriously review the core system, some doctors are indifferent to the cause of indifference; the quality of the case, reasonable inspection, rational use of medication and antimicrobials on the use of improvement, a lot of indicators significantly improved.
3, service
(1) to strengthen the doctor-patient communication, build a harmonious doctor-patient relationship In the past six months, to strengthen the construction of doctor-patient communication, the doctor-patient communication into the scope of quality management, requiring medical staff in the patient's admission that is formally introduced to the patient's condition to the patient or family members, the examination and treatment means and the Department, the hospital, so that the patient understands their own medical condition and hospital medical technology level, listen carefully to the patient or family members, the patient or family members to understand their own condition, and to stay in hospitals and medical treatment. The technical level, listen carefully to the patient or family members, the desirable comments or suggestions into the future management.
(2) find defects, grasp the rectification, improve patient satisfaction Hospitals pay close attention to the management of service defects, to find shortcomings in patient satisfaction, each of the defects of a serious investigation, implementation and feedback, at any time to improve the attitude of the service, to improve patient satisfaction with the actual action.
(3) The doctor-patient conflict is reduced, the decline in medical disputes.
Fourth, the main deficiencies of the year
1, according to the law: some departments to their own guidance of the unlicensed personnel signed in a timely manner, in the monthly supervision or more or less have appeared in the management of access to practice is not strict.
2, the quality of medical care:
(1) the quality of medical documents in some departments is poor: mainly in the superior physician's examination record (and the first record of the same disease), the preoperative discussion on the record is not standardized, and the printing of medical records are often wrong phenomenon.
(2) antimicrobial application, part of the department did not strictly grasp the indications of the existence of the abuse of antimicrobials.
(3) outpatient medical record writing is not standardized, and even some individual physicians did not write.
V. Continuous improvement measures
1, to strengthen the study of laws and regulations, strengthen the supervision efforts, and strictly good access to practice, so that medical personnel at all levels consciously practicing law, according to law.
2, strengthen all kinds of quality management system learning, improve the quality of medical care, so that the diagnosis of a standard, treatment based on the purpose of reducing the patient's hospitalization time and cost.
3, continue to do a good job in the "basic norms for the writing of Chinese medical records" (20xx version) of the training work to improve the quality of medical record writing.
4, improve service attitude, improve service quality, build a harmonious new doctor-patient relationship
5, do a good job of inpatient wards before the relocation of the overall arrangements and coordination.