Boss year-end summary essay
Time is always so fast, in the blink of an eye, a year so noiselessly gone, after the past year's hard work, we must have accumulated a lot of experience and lessons learned, it's time to run through the year's work, a good job to summarize. I believe that writing a year-end summary is a headache for many people, the following is my help to organize the boss of the year-end summary essay, welcome to learn and reference, I hope to help you.
Boss year-end summary 1
This year, I adhere to the serious study, hard work, the spirit of hard work and work attitude, strict requirements for themselves, always keep in mind the company's system, wholeheartedly for the company to create benefits for the purpose of the company, and strive to practice the company's objectives of the important idea of setting up a good image of the company, and strive to do a good job in all aspects of the work done Good, in order to make the future better work, summarize the experience, learn a lesson, now I will be in this year's thinking and work performance is summarized below.
First, strengthen the study, consciously improve the quality of personal
First, consciously strengthen the study of political theory, improve the party spirit. I actively participate in all learning activities organized by the company, and focus on self-study, the use of spare time to seriously study the Fourth Plenary Session of the sixteenth session of the decision to strengthen the party's governing capacity. After the 18th National Congress, I actively study the party's new ideas, absorb the spiritual power of the 18th National Congress, comprehensively in accordance with the new requirements put forward by the 18th National Congress, to further improve their theoretical level and political quality.
Secondly, in terms of business learning, I humbly ask my colleagues around me to teach me, and through watching and listening and thinking and asking and doing, I strive to familiarize myself with the working environment and content in the shortest possible time. Through the study of office practice, so that I understand the connotation of the office management work, improve the ability to deal with office practice, for me to better into the work of laying a good foundation.
Second, down-to-earth, and strive to do a good job
As the assistant general manager, to do a good job, we must first be clear about where we are, in terms of status: from the leadership decision-making process, I am in the "auxiliary" position, from the implementation of the "implementer" position. "Executive" position; to deal with some specific things, and in the "agent" position. This year, through the leadership and colleagues of the patient guidance, I am familiar with the basis has been able to complete the daily work of the section, during which I am specifically involved in the work of the following aspects:
1, in the actual work I have always insisted on: for the leadership counseling in place, but not offside: supervision, urging in place, but do not "decide to". "; service in place but not intervention. Consciously maintain unity among colleagues, in the work of due diligence, not overstepping the authority, not overstepping the position, strict requirements for themselves, as a sincere, loyal, diligent, competent assistant general manager of the duties, the full completion of the head office of the economic assessment of the indicators.
2, in order to play a good staff assistant role, really for the company and the staff to do some practical things, in the actual work of different ways to understand the company's situation, listen to the leadership of the ministries and staff suggestions, around the company's leadership decision-making and the actual situation, the timely organization of staff to develop and complete the labor competition, organized by the company to carry out the "everyone becomes a 'operator'". 'operator'" training activities organized by the company, and actively respond to the call of the company's leadership, in accordance with the instructions and arrangements of the superior, so that the activities are carried out in an orderly manner.
3, in the cashier's work, I adhere to the practice of: 1) the first to do the main work, and then do the secondary matters, the first urgent and then slow; 2) the first to do the higher-ups and foreign, and then do the internal; but the general principle, the undertaking of each work and things, must be responsible to the company, to the leadership is responsible for the staff is responsible for. Insist on doing a good job of collecting all types of fees, rent, utilities, and do a good job of housing rental statistics.
4, in the company's logistical work, I work to do the best for the principle of due diligence, adhere to the company's staff welfare work and office equipment procurement off, and actively cooperate with the Group to do a good job in the local contract signing and charging of other properties, and consciously maintain unity among colleagues, in the work of due diligence, do not overstep the authority, do not exceed their positions, and strictly require themselves to make a person sincere, Loyalty, diligence, competent assistant general manager.
20xx year is about to pass, full of challenges and opportunities are coming, summarize the work of the year, although there is a certain progress and achievements, but there are still deficiencies in some areas. For example, creative work ideas are not a lot of individual work is not perfect, in the future work, I will seriously study the policies and regulations, and strive to make the ideological awareness and efficiency of the work of the whole into a new level, and seriously sum up the experience, to overcome the shortcomings, and strengthen the learning and improvement, to guard against arrogance and impatience, and work hard to strengthen the learning, and strive to achieve greater results in the work, with a brand-new style of work, More high work enthusiasm and more dedicated work attitude into the line of work, for the overall advancement of the company's development to provide basic services, for the company's annual overall work objectives to play a greater role in the realization.
Boss year-end summary 2Today we ushered in the new century with a happy mood, another New Year. The past year is a year of great and far-reaching significance for the development of xx hotel. In the chairman of the wise and decisive decision-making and correct leadership, advancing with the times, and actively adapt to market demand, so that the xx hotel on the institutionalized, standardized management of the track; marketing and customer service work constantly on the level of the level, and gained a good return. Get better economic benefits at the same time, xx hotel in Zhangpu and the whole Zhangzhou popularity has expanded. Today I as the general manager of the xx hotel, to you for the work of the year 20xx total.
Review of the main work in 20xx year
20xx year can be summarized as "a center, two focus, three to grasp", in detail, "customer-centric; heavy management image, heavy development and strong brand; grasp the safety of production, culture and training, energy saving and efficiency". Training, energy saving and efficiency". The following I will elaborate in detail.
1. A center: customer-centric.
"The customer is God" to the customer's needs as the goal, to the customer's satisfaction as the standard, this is every operator must abide by the creed. But how to let customers enjoy from the action of the "God" sense, not by a sentence can be shown, to be put into action from various aspects: through the understanding of customer needs, improve the quality of staff, improve the level of management, to provide a comfortable environment, improve the quality of service and so on to achieve a combination of work. According to the customer's needs, improve our way of working, according to customer satisfaction to measure our achievements. Only let the customer satisfaction, the hotel can have a higher development, so the hotel's work throughout the year is always around this center to carry out.
2. Two focuses: heavy management tree image, heavy development and strong brand.
Heavy management of the image: scientific decision-making, teamwork, an enterprise to develop, there must be a set of effective management system. Hotel leadership in accordance with the requirements of the work of the task, the development of a full-year work plan, put forward to guide the work carried out by the overall work of the idea of the hotel staff, up and down, work together, in the revenue, profit, excellence, stability has made a certain contribution to the achievement of considerable results. Through the mobilization, enhance the pragmatic grasp of the effectiveness of the targeted, effective; further clarified the scope of functions and each responsible for the long-term mechanism; standardized learning requirements; break the inaction, do not think about the mediocre concept of progress, improve the hotel staff work enthusiasm and initiative, greatly improve the quality of service and service level, but also for the hotel in Zhangpu in the same industry to form a poster child.
Strong brand focus on development: 20xx, xx hotel annual room occupancy rate of %, the average room rate of yuan / room, the restaurant dining rate of %, the average daily income of ten thousand yuan, in the forefront of the same industry in Zhangpu. These are thanks to the improvement of hardware facilities, service quality. As the first four-star hotel in Zhangpu, we have a unique advantage, but also aware of the fierce competition in the industry.
1. Who can stabilize more sources of customers, who will be able to achieve a more permanent sustainable development, 20xx hotel actively looking for sources of customers, through market research, detailed analysis of the county's competitive situation, and a number of units to sign a fixed agreement to stabilize sources of customers in the reception of the county party committee, from beginning to end, to show the hotel's best quality service, through the concerted efforts of employees in all departments, to ensure that the reception of the year No mistakes, fully affirmed by the county government of the county party committee
2. Increase the hotel publicity and marketing efforts, the use of media to promote themselves, and actively seek to cultivate new sources of customers, and strive to improve the sense of service, and fully establish a good image of the hotel. In Zhangpu and even a larger range to establish a xx hotel brand.
3. Three to grasp: grasp safety production, grasp cultural training, grasp energy efficiency.
Grasp the safety production: the hotel adhere to the "safety first, prevention first" policy, in line with the "safety is no small matter" principle, all-round safety work. Signed and gradually implemented the production safety target responsibility system. In particular, we have strengthened the fire safety management of key and weak links such as restaurants, staff dormitories, food hygiene, vehicle storage, rental housing, etc., so as to fulfill the responsibility to the person; we insist on carrying out safety and hygiene inspections, and rectify the existing hidden safety hazards in a timely manner and within a limited period of time; and the Engineering and Security Department has strengthened the supervision and tracking on the rectification of hidden safety hazards and habitual violation of rules. To achieve the inspection in place, operational standards in place, rectification in a timely manner, to eliminate potential safety hazards. Greatly improve the safety awareness of employees and managers.
Grasp cultural training: the hotel has been the formation of corporate culture and staff training as a key to grasp, improve training methods, take centralized training and flexible training mode, combined with the knowledge of the service staff, identify the characteristics and weaknesses of the department, will focus on the store discipline store rules, etiquette and courtesy and other service skills and operational standardization of the training, to promote the hotel management level and improve the quality of service. At the same time, the establishment of a sound system of regular meetings before the shift, in order to timely total the previous day's work, the arrangement of the day's work. Focus on education, guide the majority of service personnel to establish a "guest first" idea, to the guest's needs as the main line of service to the guest. Requirements in the guest service to try to meet the reasonable requirements of the guests; change the "fear of trouble, fear of time-consuming and laborious" thinking. Strive to make a breakthrough in service, with the guests' word of mouth to expand the hotel's image and influence, the overall quality of service has been greatly improved. Annual **** rated outstanding employees, they are the best of the staff, is the excellent representative of the Kai Du people have, is the pride of the xx hotel people, we have to learn from them, learn from their dedication, learn from their love of work, diligence, willingness to study the work attitude; more to learn from them to treat their customers well, meticulous and thoughtful service concepts.
Grasp the energy saving efficiency: first of all, strengthen the financial accounting management. The operating departments account for income and expenditure on a monthly basis, analyze operating income and cost control, and take timely countermeasures to identify problems. The Finance Department to strengthen the audit of the daily income to avoid the loopholes in the cash registers. All accounts are collected in time, avoiding the occurrence of running, leaking and dead accounts as much as possible. Secondly, all departments have done a good job in cost accounting and cost management of the basic work, strict control of the hotel's non-productive expenditures, reduce the hotel's management costs. In the procurement process, strictly adhere to the approval system, with how much procurement, the procurement department timely communication with the warehouse, and with a good inventory of inventory work, to avoid the backlog of materials. Again, in the daily management, each department pays attention to the staff to save the idea of education and guidance, improve the hotel staff's awareness of saving. The hotel's equipment and facilities management in line with the maintenance and repair in conjunction with the principle of repairing the old as new, pay attention to the maintenance of equipment and facilities, maintenance, total improvement of the error and easy to damage the equipment and facilities of the operating mode, prevention; will maintain the specific implementation of the daily operation of the details of the maintenance of the necessary links to form a good operating habits.
Of course, in a year, the hotel also highlights some of the problems that exist, some of the feedback from guest complaints, some of the hotel department self-check found. Specifically the following aspects:
1, facilities and equipment are not perfect.
2, the staff team is not perfect, the staff turnover rate is too high.
3, service skills to be improved. Service skills are mainly expressed in the personnel culture, professional knowledge, foreign language proficiency and service capabilities of the overall quality of high and low, uneven; the hotel has not yet developed a practical "performance appraisal"; the implementation of the individual behavior of arbitrariness in some managers from time to time.
4, service quality needs to be optimized. From the many inspections and guest complaints found that the quality of service of the hotel staff in all departments and positions, horizontal comparison of high and low, vertical comparison of good and bad. Day and night, weekdays and weekends, leaders in and out, it is difficult to do a kind of quality service. The recurring problem is that some departments or positions of some employees, grooming is not neat, courtesy and politeness is not active, reception services are not thoughtful, handling strain is not flexible. In addition, cleaning and hygiene is not careful, equipment maintenance is not timely, etc., also affects the overall quality of service of the hotel.
5, the marketing department did not form a strong customer team.
In short, the achievements of 20xx year are attributed to the unremitting efforts of all staff. Colleagues, through everyone's group collaboration, *** with the efforts of the xx hotel in the past year, the management of more standardized, the system is more sound, and made greater progress, we xx hotel people can be proud to say: it is we wrote a new brilliant chapter of the xx hotel.
Boss year-end summary 320XX year company departments closely around the requirements of the main points of the work, and vigorously advocate and practice fine management, grasp the details, speaking process, heavy results, and seek development, seriously and solidly carry out all the work, all the staff work together to achieve certain results, and better completion of the company's annual work tasks.
First, the company's annual business situation.
Second, in order to strengthen the fine management as the goal, focus on solidifying the foundation of enterprise management.
In 20XX the company gradually established to promote the new model of refined management, the establishment of the "work log" system, according to the work of each post responsibilities, clear objectives, authority, tasks, management scope, and the implementation of the layers. In the early stage of the implementation of the "work log", some managers of the refined management of the existence of incomprehension, some have been accustomed to the rough management methods, a lot of work is big and rough management; some think that their work has been done very well, there is no need to engage in the refinement of the management; some of the workload, busy work, not good at pen and so on as an excuse for not good at fine-tuning to find a reason. These understandings are to promote the obstacles in the fine management, in order to solve these negative ideas, the company organized the grass-roots managers to learn, training, "work log" the importance of the necessity of filling out the method, in order to improve the understanding of fine management. Now most of the managers have developed the good habit of recording the "work log", and can find out the problems, improve the work method, as a management tool. In order to make the field supervisor to deepen and refine the management, and develop the sense of responsibility of "careful, patient" and "think hard, personally check and dare to be responsible", we have implemented 6 books and one table in the terminal department, i.e.: study and research book, big customer registration book, customer demand tracking book, Points book, inventory registration book, photo change book, gifts issued registration form. At the same time as the site supervisor necessary to check the work of the inspection store, the inspector must check the work of the store, as a result of strict management of all aspects of the work, rationalize the work process, subdivided into work responsibilities, for each job, each task, are to be arranged to the person, the arrangement is in place, leaving no dead ends and blind spots, and strive to achieve the implementation of all things, everything has been inspected.
Functional staff is also the implementation of the carrier and participants of the refined management, in order to make the refined management in practice, so that the function of the whole staff consciously involved in the practice, put an end to the "more or less", "still make do" work mentality, put an end to the not Focus on the results of the work mentality, to put an end to the "full attendance", "dry full point" is the achievement of the work mentality, "work log" since October also incorporated into the functional departments of the work of the work of the various posts in the program, with the refinement of the concept of standardization of work behavior, establish the correct work mentality, to refine the promotion of the correct work mentality, with the refinement of the promotion of the correct work mentality, with the refined Correct work mentality, to promote the refinement of the functional work of the overall level of work.
In short, in 20XX, all departments are actively through the implementation of fine management as a carrier, as a platform, and strive to improve their overall quality, strengthen management capabilities, accumulate management experience, and strive to make themselves the internal power of the enterprise to promote the fine management.
The second, brand enhancement as a means to clarify the new strategic positioning of xxxx.
In order to determine the long-term development goals of the enterprise, and for the realization of long-term goals and strategies and ways to plan, 20XX actively explore and look for the purpose and mission of the enterprise with the purpose of a thought, an analysis and a longer-term and overall planning. Through the "identification of customer needs, analysis of market opportunities, analysis of their own strengths, reflection on their weaknesses, the consideration of market competition, the possible existence of the problem prediction, the team's training and enhancement of comprehensive factors, and finally signed a partnership, and through a series of seminars, to determine the "mother's jewelry Through a series of seminars, we determined that "Mom's Jewelry" is the strategic marketing positioning of guarding love, and at the same time, this strategic positioning has been carried out throughout the whole process as the direction and guideline for the future development of the xxxx brand.
In order to avoid the "homogenization" phenomenon of gold jewelry style, technology, specifications, etc., highlighting the characteristics of the xxxx brand, highlighting the brand mark, the company's own research and development in 20XX xx baby was officially launched, the company's own products are not only by a lot of consumers, especially the young people's favorite, but also this move! The company's own products are not only loved by many consumers, especially the younger generation, but also this move has played a positive role in promoting the brand as well as brand influence, and xx baby has undoubtedly become the industry's leading new fashion again.
Three, in order to enhance the quality of the whole staff as the core, focus on improving team building.
The establishment of a learning team, adhere to the quality, ability to enhance the management team throughout the construction of the company has been advocated and required. 20XX the company formulated the reserve cadres and backbone of the training program, and combined with the development of the company's actual needs to seriously organize and carry out the training of the sales consultant, the grass-roots management training and training on the expatriate.
(a) management team training:
First of all, at the beginning of the year, the company carried out two internal theme for the "management cadres to enhance the professional quality of" grass-roots management cadres, new management cadres and reserve management cadres management basics training, as well as the sales manager, directly under the store manager, to promote their experience in management, successful methods. At the same time, the company also carried out the "sales task decomposition data analysis" training, as well as including the functions of the whole staff *** with the participation of the "communication", "with the results of the exchange" as the theme of the thematic training.
In the form of outsourced learning, the company also increased training efforts, so that more grass-roots managers to participate in, go out, broaden their horizons, learning the industry's advanced management concepts, professional and technical skills.
(B) sales team training:
The training department in accordance with the annual work plan, the different age of the staff carried out different content of the training courses, *** held the entry period of training 9 162 person-times, 6 411 person-times of professional training, 2 98 person-times of vegetative transfer to the training, 2 208 person-times of off-the-job training, the characteristics of the products of the presentation of the speech of the 7 period.
20XX training in addition to new employee training and off-the-job training as the focus of the tourmaline, emerald, princess square, gold thematic product training to increase the training efforts, a number of thematic training to consolidate the staff's professional foundation, enhance the level of professionalism of the staff, through the assessment of the staff found that employees mastered the content of the training proficiently, most of them can be fully applied to actual sales, not only shows that the staff have a strong desire to learn, but also the staff's desire to learn. The staff's desire to learn is strong, but also with the store management's supervision and follow-up has a lot to do.
20XX training work to join the effect of feedback link, in the training to pay attention to the staff's learning status and learning effect, on the one hand, timely feedback to the top management of the store, so that they know their own staff learning; on the one hand, timely summarize the experience of the training, collect the classroom in the wonderful point, improve the classroom. 20XX off-the-job training in order to share the excellent store working methods and work experience based on this form of training. The main focus of the 20XX off-the-job training is to share the work methods and experience of the excellent stores, so that the form of training is close to the specific work of the terminal, the learning is easier, and it is easier to accept, which will also become the main training methods and methods of the training department in the future.
Four, oriented to market demand, and actively organize all kinds of marketing work.
1, the new website revision, enhance the corporate image.
In order to better enhance the company's image, strengthen the publicity, for the company's operation and development to create good conditions, to show the scale and strength of my company, 20XX the company website successfully upgraded and revised to complete the website, the site is more rich in content, more complete, more innovative layout. The success of the company's website revision and upgrading, marking the company in the media publicity put forward higher requirements, to a higher level, for the company's long-term development has laid a solid foundation.
2, continue to do a good job of VIP customer maintenance, to ensure the stability and growth of the source.
In 20XX, we completed the VIP member management program and the maintenance of large customers, and established the VIP member club system. According to statistics as of December 20XX, the number of VIP customers *** there are 80,712 people, compared with 20XX increased by 37.86%. 20XX new VIP number is 22,165 people, compared with the annual new VIP (16,390) in 20XX increased by 35.23%.
3. Actively broaden marketing channels and organize participation in large-scale exhibition and sales activities.
In May and November 20XX, the company participated in two large-scale exhibition and sales activities. First, "the first TV audience festival", the second is "the fourth China (Tianjin) Arts and Crafts Fair". These two exhibitions, we are to fully display the brand image in the exhibition, through multi-channel and multi-form display xxxx brand image, but also make the brand awareness has been raised again. Moreover, through the organization of exhibition and sales activities, the participating departments have accumulated experience in organizing large-scale activities. And the two activities as an opportunity to focus on the exercise of the functional departments of the organization and coordination of personnel and the ability to work.
4, the development of e-commerce, catering to the future development trend
With the advent of the Internet era, e-commerce gradually into the traditional enterprises. This new retail business, that represents a new life also represents a new shopping needs. Therefore, in 20XX the company also established xxxx flagship store in the Tmall mall, although we have just started, but gradually to steady and mature, since the store opened, and continue to attract new customers attention, diversity of `online promotions also attracted many consumer groups, and achieved a certain amount of sales.
Boss year-end summary 4Time passes in a flash, in the blink of an eye and will cross an annual hurdle, looking back on this year, although not very good results, but also counted on a period of extraordinary test and sharpening, I came to the company at the end of September this year, although the company did not work long, but there is a certain amount of harvest, near the end of the year, I feel the need to summarize their own work, the purpose of which is to Lessons learned, to improve their own, so that the work to do a better job, they also have the confidence and determination to do a better job next year, the following summary of my work:
I was the end of September this year to the company's work, previously engaged in the work of the work of the work of the home furnishing because of the love of the home furnishing so that I chose the xx, in the work of the xx did not come to the xx before I have no experience in home furnishing and decoration, only by the love of the home furnishing, and the lack of home furnishing, but also the love of the home furnishing. The love of home furnishing, and the lack of home furnishing decoration design and construction experience and industry knowledge, in order to quickly integrate into the industry, to the company, everything from scratch, while learning communication skills, while going to the site site to see the construction, encountered communication problems, I often ask the Shi supervisor and other experienced colleagues, in the help of my colleagues, and achieved good results, but also make me feel the benefits, this Three months, the performance is not outstanding, but this time I learned to understand how to better get along with the team, cooperation and progress, learned how to carry out the business, but also accordingly practice, but also on the xx culture, mission has a deep **** Ming, home furnishing industry has a preliminary understanding.
Through continuous learning of product knowledge, charge information between the same industry and accumulate market experience, now have a preliminary understanding of the home furnishing market and understanding, although my results are far less than other colleagues so outstanding, but I have the confidence and determination to do a good job, and now I gradually can be clear, fluent response to the problems mentioned by the customer, accurately grasp the customer's information, and good communication with customers.
These three months although there is progress, but there are also insufficient places to improve, for the home furnishing market is not deep enough to understand the technical problems of the company's products to grasp the excessive weakness, can not be very clear to the customer to explain the process requirements, business, telemarketing skills are not very in place for the process of the market, the practice of XX the company's process, product understanding is far from being enough, these still need to continue to learn. These need to continue to learn.
Summarized, in the company's work during this period of time, contact with many things, resulting in many new issues, but also learned a lot of new knowledge, new experience, so that their ideological understanding and working ability to have a new improvement and further improve, in the day-to-day work, I always ask myself to start from the practical point of view, adhere to the high standards, strict requirements, and strive to achieve the quality of the business and ethical qualities of the dual-improvement. I'm not sure if I'm going to be able to do that.
Looking forward to the new work year, I hope to be able to continue to work hard, but also need to strengthen the exercise of their own level of design, in the future work with colleagues to communicate more, more discussion, and further improve their professional knowledge and skills, and actively absorb the new concepts and design concepts, and constantly improve their own, of course, in the work of the deficiencies, and strive to correct the shortcomings of the past as soon as possible to summarize the experience, learn from the best!
The newest addition to the list is the newest addition to the list, the newest addition to the list is the newest addition to the list!
The new year means a new starting point, new opportunities, new challenges! I will continue to summarize and introspection, and constantly stimulate their own and enrich the energy to improve their own design level and business level, in order to adapt to the times and the development of the enterprise, with the progress of all *** with the progress, and the company *** with the growth!
In the blink of an eye, a year's time and quietly away, looking back, looking ahead, xx year is coming, the following is my work plan for next year:
Goal: to strengthen the home furnishing design professional learning and research, to understand the market information of the industry, so as to smoothly realize the excess of the Department of Design from the Department of Marketing.
Designer is my dream all the time, to become an elite designer is the goal of the struggle, as an internship designer, whether to become a qualified home furnishing designers, first of all, we need to have solid professional knowledge and a good level of business, professional knowledge is mainly based on the accumulation of usual, including construction processes, materials, etc., know yourself and your enemy is not dangerous, only a solid professional foundation for designers to be able to more comfortable.
Good business level is also a qualified designer must have the basic skills, a good designer is not only the design ability to be good, it is more important to have excellent communication skills, so in the absence of a designer before, but also in the marketing department to work out.
Specifically in the following areas:
1, as the saying goes, "three people, there must be my teacher" in the spare time, communication with peers, so as to better understand the communication skills as well as to obtain more information about the customer.
2, through the designers, foremen, supervisors of communication and learning, has reached a deep understanding of the materials, construction processes and other specialized knowledge.
3, a successful person's success does not lie in the 8 hours in what to do, but lies in the 8 hours outside the time in what to do, through the free time to continue to learn, constantly charging, so that they can always be invincible.
2% of the guide + 98% of personal efforts = qualified designers in the learning process, encountered do not understand the place in a timely manner to consult the designer, hard drawing skills is to rely on the refining out, rather than look out, so in the spare time to work hard to draw, solid basic skills.
Marketing has spoken of such a passage, the ideas determine a way out, the mind determines the dynamics of a person's behavior can be seen in a person's style of dealing with people, diligence can bring wealth to a person.
xx year's horn has blown, for the Ministry of Marketing we must know, the task of the Ministry of Marketing staff is always "only a comma, no full stop" how to get more, more effective customers, how to fight for more quasi-customers in a saturated market, these issues for each of our salesmen! Are a test, in the face of the market in full swing, in the face of fierce competition rivals, I hope that we can be confident to say to peers "we are on the road."
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