(I) Program: **** Information Technology Equipment and System Maintenance Services
(II) Scope of Services:
*, for **** current and newly purchased information technology equipment such as computers, printers, faxes, photocopiers, etc. during the contract period (about ****) and ** *** equipment to carry out On-site maintenance, repair services;
*, responsible for the maintenance side of all application systems of the daily client installation, maintenance, troubleshooting (about a dozen application systems), part of the daily maintenance of the system's business data, to assist the software engineers of our hospital's technical section of the software engineers to carry out some of the development of the software system;
*, the maintenance of the existing network cabling system and the implementation of the new wiring work. Network system traffic analysis and system operation status monitoring, to ensure that all computers and equipment of the Court's network unimpeded; implementation of virus prevention and network security measures to ensure the safety of network systems and information systems; responsible for network wiring room management.
(3) service requirements:
*, stationed ** technicians resident in the office of the bidding party, stationed personnel need to be stationed * working days in advance to familiarize themselves with the working environment. Before stationing the bidding party will commission the examination center for stationing personnel to carry out the relevant skills test, qualified personnel can be stationed;
*, the contract period to provide * maintenance vehicles, the driver by which * technicians also served.
(d) Maintenance service time: * years and a half (** months) from the date of contract signing.
(v) service location: **** Level People's Court (Caitian North Road ****)
**** Level People's Court Criminal Trial Area (Hongling Middle Road ****)
(vi) Maintenance Program Requirements: In order to ensure the quality of the service, the project is set to program the lowest cost price, if the program price is lower than the cost price will be discarded for disposal. Costing basis attached (Annex I).
Three, demand and technical requirements (user requirements)
(a) the qualifications of personnel assigned:
*, clerical staff *, secondary school education or above. Familiar with office software (Word, Excel, Power Point), typing more than ** words per minute, experience in warehouse management, strong writing skills;
*, computer maintenance engineers *, college degree or above, graduated from the computer science field or hold a computer-related qualification certificate. Engaged in computer hardware and software maintenance work for more than * years, strong office equipment maintenance ability;
*, network and network security maintenance engineer *, bachelor degree, with network engineer or the same level of certification, * more than * years of experience in network system operation and maintenance, proficient in network wiring, proficient in NORTEL, CISCO, Huawei network equipment configuration and maintenance, familiar with virus prevention Familiar with the configuration and maintenance of network security system equipment such as firewalls, encryption machines, intrusion detection, etc., and work diligently, pragmatic, careful and responsible;
*, Software Application Engineer *, bachelor's degree, with a software designer or the same level of certification, familiar with the mainstream development tools, Delphi.net development, etc., and familiar with the development of the use of mainstream databases, such as sybase, MSSQL, etc. Large software project development experience is preferred;
*, electronic equipment (audio) maintenance technician *, college degree or above. Engaged in the maintenance of electrical appliances and audio equipment for more than * years, familiar with the operation and maintenance of a variety of electronic equipment in the conference room (such as projection, audio, monitoring, etc.), holding a certificate related to the maintenance of electronic equipment;
*, * photocopier maintenance technician, male, with secondary school education or above. Engaged in the maintenance of copiers, printers, fax machines * more than a year, holds a certificate related to office equipment maintenance.
Technicians are required to be male, ** years old or below. Bidders are required to provide a copy of the work resume, academic certificates, qualifications and other certificates of the project's ** stationed personnel with official seal at the time of bidding. Before stationing the bidding party will commission the examination center to stationed personnel to carry out the relevant skills test, only those who are qualified can be stationed
(ii) maintenance vehicle requirements:
In order to improve the maintenance efficiency, timely handling of the stationed equipment delivery and retrieval, parts procurement, go out to do errands, holidays (days off), such as equipment maintenance and protection of the ** workplace. ** need to provide maintenance vehicles *, the model is not limited (except for the restricted vehicles in the city), the right to use the contract period to the tenderer, the vehicle is parked in the station. The driver is responsible for keeping the vehicle. The driver will be a resident technician.
(3) Service content:
*, census registration of the bidding party's office automation equipment:
I ** office equipment has established a detailed file, in order to ensure the accuracy of the file, the annual inventory of all equipment * times. The bidder is required to send an additional * more than one month after the date of signing the contract, the hospital (the hospital headquarters and criminal trial area) office automation equipment to carry out a census to register the current file information is updated to provide a detailed system inspection report, including the system's equipment configuration, equipment lists, the working condition, the working environment and other information. Equipment that has not been archived is promptly registered and entered into the 'Asset Configuration Management System Software'. The above work is required to be completed within ** working days.
After the completion of the census registration task, it is required to be signed by the person in charge of the bidding party to confirm that it is considered complete, and timely update the equipment files, and the entry work is required to be completed within ** days.
*, emergency troubleshooting services:
The bidding party occurs a large-scale virus disaster, hardware and software upgrades, high-volume equipment installation and commissioning, large-scale manual maintenance of the equipment, as well as the bidding party believes that the work needs, the bidding party should be based on the bidding party to increase the number of engineers in a timely manner to cooperate with the bidding party technicians to carry out the above work, and must be completed within the time limit specified by the bidding party, and shall not affect the normal work. The deadline for completion, shall not affect the normal use of work;
The fault reported on the day must be solved on the same day in principle, the equipment to be repaired when there is a backlog of phenomena, the bidder must be * within * hours to send additional engineers to assist in dealing with;
Provide emergency maintenance of holiday equipment to protect the contact number of the duty officer, the telephone can not be resolved within ** minutes to arrange for technicians to arrive at the scene to repair equipment. Equipment maintenance processing.
*, equipment daily maintenance services:
(*) the hospital's current or contract period of newly purchased computer equipment, laptops, printers, fax machines, copiers, scanners, touch screens and other office automation equipment (about ****) and ** digital court related equipment for on-site maintenance and first-class, second-class maintenance services (first-class maintenance or board-level maintenance, the maintenance of which object is a component of the equipment, its repair method is mainly through simple operation (such as replacement, debugging, etc.) to locate the faulty components, and to be eliminated; the second level of maintenance, is the maintenance of the element, device, through a special test instrument to locate the component faulty components, devices, so as to achieve the purpose of elimination of the fault;
(*) on the computer operating system, application software, business application system, Optional software installation;
(*) to the user in the use of software and hardware in the process of the problems encountered on-site simple counseling;
(*) in the process of computer repair and maintenance to ensure that the user's software and files are not lost. System can not be repaired need to be reinstalled, you must consult the user to retain the content of the document to ensure that the relevant documents to copy, to prevent loss, and according to user requirements to install the relevant software required for the office;
(*) all application systems of the daily installation of the client, maintenance, troubleshooting (about a dozen application systems), part of the system business data for daily maintenance, to assist the hospital's technical section of the software engineers Carry out the development work of some software systems.
(*) Responsible for network wiring room management (including ensuring the power supply of equipment in the wiring room, ensuring the ambient temperature, humidity and cleanliness of the wiring room, organizing the wiring room, network equipment operation and maintenance and troubleshooting, network cables, network equipment and ports, and the establishment of the equipment operation status file and timely update); the maintenance of the existing network cabling system and the implementation of the new cabling work, network system traffic analysis and system operation status monitoring, and timely update the network system development work. and system operation status monitoring, timely detection of network anomalies and timely troubleshooting to ensure that all computers and equipment of the Court network smooth; the implementation of virus prevention and and network security measures to ensure the security of the network system and information systems; with the implementation of the network system and network security system update, renovation projects; in accordance with the requirements of the bidding unit, the regular writing of the network system operation and maintenance reports and special troubleshooting situation Report;
(*) the bidding party users issued computer and network hardware and software failure declaration, stationed engineers receive computer dispatches need to be in ** minutes to respond to the general failure ** minutes to solve the problem, the big failure * working days to solve. Failure to resolve the situation in a timely manner need to explain the situation to the user, and to solicit the user whether the need to provide a standby machine;
(*) due to software failure, misuse or hardware failure caused by the data can not be read out normally, such as the user needs to be data recovery or sent to a professional company to restore the cost of the cost of accessories in the fee to pay. The cost incurred for data recovery due to data loss caused by maintenance personnel will be paid by the bidder.
(*) After the completion of each maintenance task, it needs to be signed by the person in charge of the bidding party to confirm that it is regarded as completed, and the maintenance file is updated in time;
(**) Maintenance personnel need to record all the information in each maintenance work, and the clerical staff will enter into the 'Asset Configuration Management System Software' in time to make sure that the file information and the actual consistency, in order to facilitate scientific management.
*, equipment repair and accessories procurement services:
(*) stationed personnel on the faulty equipment can not be repaired need to be sent to the manufacturer or the bidder's company for repair, immediately fill out the 'repair application form' reported to the person in charge of the bidding party for approval, the bidding party must be sent to repair the day, repair the same day to get back;
(*) the maintenance staff to the 'asset configuration management system software' to ensure that the file is consistent with the actual scientific management. p>(*) The bidder's demand for purchasing accessories for the project, the purchase price and model approved by the person in charge, the bidder is required to deliver the accessories within * working days. In case of special circumstances can not be completed, should be promptly explained to the bidding party;
(*) criminal trial area (Hongling Middle Road) stationed personnel *-*, need to this hospital (Caitian North Road) stationed personnel to provide technical support or the need to provide equipment, accessories, this hospital stationed personnel need to be ** minutes to arrive at or will be the equipment, accessories;
(*) the above work by the bidder's stationed driver (technical personnel part-time) driving stationed driver (technical personnel part-time). technicians also serve as) driving the stationed maintenance car to assist in the completion of the above work. Any damage caused by failure to handle the situation in time shall be borne by the bidder.
*, regular maintenance services for equipment:
(*) Regular maintenance and repair of hardware equipment, * times during the contract period, the time to be determined by mutual agreement:
Hardware cleaning and performance testing to ensure that the hardware is healthy to work;
Read and write testing of external storage devices;
Optimization of the hard disk storage space to be sorted out;
Equipment usage Safe and standardized organization;
Copier cleaning and maintenance * times a month (the supplier is responsible for those under warranty).
(*) Regular maintenance of software, no less than * times a year:
System software: system garbage collation and optimization, application software installation, setup;
Network software: timely patches released by the vendor to more ** upgrade;
Drivers: driver detection and update.
When carrying out equipment maintenance, the bidder is required to send more than * additional personnel to assist in the completion of the time within ** working days. A report on the regular maintenance of the equipment needs to be submitted, and it will be deemed completed upon the signature of the person in charge of the bidding party.
(4) Personnel assessment:
*, the stationed personnel must strictly abide by the "Management Rules for Outsourced Maintenance Companies" (Annex II) implemented by the bidding party**;
*, the stationed personnel to obey the unified arrangements of the person in charge of the bidding party; strictly abide by the bidding party's working hours. They are not allowed to engage in other activities during working hours. When the bidding party works overtime (* days per week at the end of the year for * months), the stationed personnel must also work overtime together.
* The stationed personnel shall strictly abide by the rules and regulations of the bidding party and the confidentiality system;
* The stationed personnel shall refer to the vacation system of the personnel employed by the bidding party. It is necessary to fill in the 'Leave Sheet' and obtain the approval of the person in charge before taking leave, and during the leave period the bidding party needs to replenish the personnel with relevant abilities;
*, the personnel stationed by the bidding party must be arranged strictly in accordance with the list in the bid, and the probationary period will be from *weeks to *months, and the bidding party has the right to make reasonable choices. During the contract period, the personnel will be assigned from time to time to carry out a comprehensive assessment of technology, ability, moral character, service attitude, mental outlook, attendance, user complaint rate, the assessment of those who fail to have the right to make the appropriate treatment, and to pursue the bidder's responsibility.
(E) the purchase of equipment maintenance parts, replacement and equipment manufacturer maintenance:
*, equipment failure by the maintenance staff to detect the judgment that the parts have been bad, need to be reviewed by another maintenance staff to confirm that it is bad. Reported to the person in charge of the bidder to verify and sign the agreement to replace. Bad parts need to be registered in the warehouse, every Friday unified secondary maintenance or sent to a professional maintenance organization for repair.
*, the bidder is responsible for the procurement of accessories, paid from the contract amount **% accessories fee. Need to purchase the brand, quantity, price, purchase location reported to the person in charge of the bidding party for approval and consent before purchasing. Comparison of goods, the purchase price of accessories should be lower than the market retail price, not to add profits and taxes, otherwise the bidder has the right to refuse payment and purchase on their own, the cost of which will be paid by the bidder; the purchased accessories must be brand new, qualified products and brands recognized by the bidding party;
*, the bidding party engineers are unable to repair the equipment or the use of the equipment is still unstable after the repair, the resident driver needs to be be responsible for sending the manufacturer for repair on the same day. Maintenance testing and spare parts fee is paid in the contract amount **% spare parts fee. The cost needs to be approved and agreed by the person in charge of the bidding party before repair. The equipment sent for repair needs to be tracked and picked up on the same day of repair.
*, the project procurement and vendor maintenance of the price for the price does not include taxes, such as the bidder's financial reimbursement need invoices, the tax portion of the bidder to bear. Has been repaired equipment free warranty period need to commit to * more than one month.
(F) the bidder's job responsibilities:
*, the bidder's leadership or technical director in charge of the project needs to be held more than * times a month to the hospital maintenance work meeting, *** with the solution to the maintenance of equipment encountered in the work of the difficult problems;
*, to provide the maintenance of personnel stationed in the maintenance of maintenance work required to repair the tools, office stationery, etc.;
*, * monthly to the Bidding party to submit the previous month's 'contract amount allocated *-* item' cost expenditure financial statements, maintenance service summary, personnel assessment form, stamped;
*, contract signed ** days to develop and hang in the bidding party's maintenance room equipment repair and maintenance system, personnel awards and penalties demerit points system, attendance system, the work of various personnel positions Responsibilities, etc.
*, according to the relevant provisions of the social security payments, overtime and related subsidies paid to stationed personnel;
*, due to the stationing of personnel caused by human factors of the losses borne by the bidder;
*, responsible for communication with IBM, Lenovo, HP, Toshiba, Fuji, Samsung, and other after-sales service station equipment, so that the bidding party's equipment to get a better internal and external security Maintenance services;
*, monthly arrangements for stationed personnel * more than once (non-working day) centralized technical training, in order to continuously improve their maintenance ** level;
*, regular maintenance of the maintenance of the car, and timely payment of the relevant fees.
(vii) Allocation of the contract sum:
In this tender, the total tender price shall include all kinds of expenses of the bidder, taxes on the total tender price and other costs.
*, equipment maintenance costs: the bid details all the costs of ** stationed personnel, communication subsidies, technical training costs, emergency troubleshooting services costs incurred by additional personnel, regular cleaning and maintenance of equipment, census registration, equipment maintenance tools, office stationery, taxes on the total bid price, project management fees and other costs. Among them, the wages of the stationed personnel shall not be lower than the median wage standard for computer operators of the Labor Bureau of *** "**** Wage Guideline Price for Sub-industries and Technical Levels", with * junior personnel, * intermediate personnel, and * senior personnel. The bidder will pay the social security contributions due to the unit of the resident personnel according to the above wage rates.
*, equipment parts cost: the bidding party signed the agreement to purchase the replacement or upgrade of the cost of parts and equipment sent to the manufacturer to repair the cost of parts shall not be added to the profit, taxes and other costs. The liquidated damages deducted by the bidder will be transferred to the equipment parts fee. The cost will be not less than **** dollars per month.
*, overtime and maintenance car costs: the average stationed personnel per person per month overtime * days, the bidder is required to pay the stationed personnel overtime in accordance with the relevant provisions of the labor law. All costs incurred for the maintenance of the vehicle at the site shall be borne by the bidder. The scope of use of the vehicle is in ***, and the driving mileage is not less than **** kilometers per month.
When bidding, please set out the list of costs according to the above ratio, the cost items are divided into: equipment maintenance costs (set out the salary of stationed personnel, social security payments, bidding taxes, project management fees, etc.), equipment spare parts, overtime, and maintenance of the car (set out the details of the costs).
The contract amount is allocated *-* costs are earmarked for special purposes, and the two sides shall not use their costs for other purposes. At the end of the contract period, if the costs in items *-* of the contract amount are not used up, the bidder will purchase the required spare parts.
(H) the signing of the contract and penalties for breach of contract:
*, the bidder won the tender, we will organize technical force to the winning party to carry out on-site inspection, qualified to sign the contract with the bidder. 'Invitation to tender' and 'tender' are submitted together as an inseparable part of the contract text.
*The bidding party must strictly abide by the 'Management Rules for Outsourced Maintenance Companies' in force at the time of bidding**. The performance of the bidding party will be assessed, and penalties will be imposed on the bidding party for not responding in time to the normal demands put forward by the bidding party, not strictly fulfilling the contents of the contract, paying the stationed personnel wages lower than the bidding commitment, not paying overtime as stipulated, not providing maintenance vehicles and other defaults, and the results of the assessment will be linked to the service fees paid.
*, the deducted penalty will be used as accessory fee.
(ix) Payment Methods:
*, the contract period is based on *. *year signed, the date of contract signing every full * quarter (the first * quarter) by our financial after reviewing the maintenance statement in accordance with the provisions of the contract to the winning party to pay the total amount of **%, such as breach of contract after deduction of the relevant costs of the actual payment;
*, after the expiration of the contract period, after the two sides to handle the inventory of equipment, personnel to withdraw and other related procedures, to settle the bid in the cost of the cost allocation table * - * items of cost, the cost. The balance of the contract will be paid to the successful bidder by our finance within * months;
*. During the contract period, if the cost of spare parts exceeds the amount stipulated in the bid, the bidder will bear the part. At the end of the contract period, if the cost of *-* items are not used up, they will be purchased as spare parts.
(10) Bidding Notes:
*, the bidding party will be personnel qualifications, maintenance of vehicles, maintenance experience, the amount of money allocated as one of the four important indicators of the winning score;
*, the bidding party will be the winning party's office premises for site visits, the bidding to provide the information provided by the information, documents, and other information to verify the bidding, such as the discovery of fraudulent behavior, will be abolished as the bidding processing, recovery of project funds, and pursue the relevant information, and the bid will be abolished as a result. Recover the project funds, and pursue the relevant responsibilities;
*, the bidding documents in the bidding party did not declare the contents of the bidding party are regarded as the bidding party has been fully accepted, and once the bid is awarded that is the basis for the two sides to sign the contract, shall not be objected to for any reason;
*, the bidding party needs to maintain the number of office automation equipment during the validity period of the annual contract, the number of increase or decrease of the total number of contract provisions of the contract **%, Party B shall provide maintenance free of charge and the total contract price shall remain unchanged. If it exceeds **%, it will be solved by mutual consultation.
(xi) The bidding document shall contain the following contents:
Service program, including emergency troubleshooting service program, regular maintenance program for equipment, daily maintenance program for equipment, understanding of 'outsourcing maintenance management rules', other preferential conditions, etc.; personnel qualification certificates and introduction, project management organization Setting, personnel setup, qualifications and experience of key personnel, etc.; maintenance vehicle arrangement; previous maintenance performance contract; enterprise situation, enterprise qualification certificate, etc.
Four, Annexes
Annex I, costing table:
*, the total wages of stationed personnel:**. * million (***** yuan / month *** months), social security *. * million
Referring to the median wage standard of '**** wage guideline price for sub-species and technical grades' by the *** Labor Bureau
Elementary **** yuan/month/person (*person), total: **** yuan
Intermediate **** yuan/month/person (*person), total: **** *$
Senior ****$/month/person (*person), total: ****$
Social security contributions payable by the company *****$***%***month, total: *. * million
*, spare parts: monthly average of not less than **** yuan *** = **. * million
*, overtime costs of about * million (based on an average of * days per month overtime. Outside of working hours at *. * times, rest days at * times, holidays at * times)
*, maintenance car costs: monthly mileage of not less than **** kilometers
*-* items of the lowest cost total: **. * million (lower than this price is treated as invalid bidding, not including the vehicle use fee)
Based on the documents:
*, ***Labor **Market Wage Guideline Prices (****), Table **
Website: Guide to Doing Business/Salary and Welfare
*, Chapter 2 of Regulations on Social Pension Insurance for Enterprise Employees of the **Enterprise Special Economic Zone (**ESEZ),
Website: Policies and Regulations
*, Article 18 of the Regulations on the Payment of Wages to ***Employees,
Website: Policies and Regulations
Annex II, **** Rules for Assessment of the Work of Outsourcing Service Companies of the People's Courts of the People's Republic of China
Chapter I. General Principles
Article 1 In order to clarify the responsibilities, standardize the management of outsourcing service work and enhance the work enthusiasm and In order to clarify the responsibilities, standardize the management of outsourcing services, improve the work motivation and initiative of the stationed personnel, enhance the sense of responsibility and mission, and better serve us. According to the relevant management regulations of the outsourcing service industry, combined with the actual situation of our hospital, to formulate the assessment rules.
Chapter II Assessment Methods
Second, the staff of the outsourcing service company will be assessed by a percentage system, and points will be deducted for violating the relevant regulations, and points will be given to those who meet the conditions for extra points, and the scoring results will be used as the basis for the quality of service.
The appraisal grade is divided into 'very satisfactory', 'satisfactory', 'general', 'unsatisfactory ' and the corresponding scores are '**-*** points' '**-** points' and '**-** points', '** points or less'. If the month is rated as 'Very Satisfactory' or 'Satisfactory', no fine will be imposed; if the month is rated as 'Average', the penalty will be deducted at the rate of ***. per point. *** yuan; if the month is rated as 'unsatisfactory', we will terminate the contract, not pay the service fee for that month, and bidding will be done separately.
Article 3 The assessment will be carried out on a monthly basis, and the *-* of the following month will be the time for the general assessment of the previous month, the assessment of the previous month will be counted, and the service fee paid will be linked to the assessment.
Chapter III Demerit Points Rules
Article 4 If the number of people and qualifications assigned by Party B do not meet the bidding requirements after the signing of the contract, each person will be deducted * points and the personnel will be replaced according to the requirements;
Article 5 If the stationed personnel are late (* hours), each person/times will be deducted *. * points; early departure (* hours), per person / time deduction *. * points; unexcused absences without replenishment, per person / time deduction *. * points;
Article 6 If the stationed personnel do not obey the person in charge of Party A's work arrangements, each person/time will be deducted *. * points;
Article 7: If the maintenance response time of the stationed personnel exceeds ** minutes (except for special circumstances), each person/time will be deducted *. * points; small faults resolved within ** minutes, large faults resolved on the same day (except for the absence of spare parts or sent for repair), not resolved in accordance with the specified time deduction *. * points; the day of the maintenance equipment backlog, Party B did not follow the provisions of the * hours to send additional personnel, deduction * points;
Article VIII of the personnel stationed at the door of the maintenance need to use standardized speech and behavior, and the door-to-door time to report to the main office, the completion of the maintenance task in a timely manner to report to the main office, filled in by the main office of the time, in violation of the provisions of the deduction of each time *. * points;
Article IX After the completion of the repair task, the user evaluation for unsatisfactory or sampling results for unsatisfactory, each person / time deduction *. * points;
Article X completed repair orders, the day of the 'maintenance system' did not enter the information reported to the person in charge of Party A for review, each person / single deduction *. * points, really can not be completed need to report to the person in charge;
Article XI need to purchase accessories approved by Party A need to be delivered in * working days, every more than * days deduction *. * points; criminal trial area proposed replacement parts or technical support, not within * hours to send a car to deliver or provide technical support deduction *. * points;
Article XII of the equipment to be sent for repair is not sent to pick up the same day, deduction *. * points, more than the * day deduction * points; send repair equipment needs to be repaired within * working days, there are special circumstances need to explain the situation in writing and obtain the consent of the user and the administrator, otherwise more than * days deduction *. * points,; repair the same day not sent back to the car, deduction * points;
Article XIII does not provide holiday maintenance protection work in accordance with the provisions of the user issued a maintenance demand is not arranged to handle the * points;
Article XIV project manager or technical director did not follow the provisions of the stationed once a month to check the work of the situation, deduction * points;
Article XV has been changed in the equipment File, the stationed clerk is not timely entered into the asset software or entry errors, each time depending on the circumstances deducted *. * - * points;
Article XVI of the stationed clerk is responsible for answering the repair calls, no one to answer during working hours, each time the deduction *. * points (timely call back to the user does not deduct points); not timely entry into the maintenance system for each single deduction *. * points;
Article XVII stationed clerk did not report the last month's 'parts inventory form' and 'attendance statistics' before the * day of the month, each over * days deduction *. * points; accessories inventory error, compensation at the original price and deducted * points;
Article 18 received user complaints, verified to be the responsibility of the stationed personnel, depending on the circumstances of each person / times deducted *. *-* points; cause user losses, deductions *-* points;
Article 19 Not in accordance with the provisions of the contract at the beginning of the additional personnel assigned to Party A's equipment census registration, deductions ** points; the number of registered equipment is less than **% of each less than one percentage point deductions *. * points;
Article XX Failure to carry out cleaning and maintenance of photocopiers once a month in accordance with the provisions of the * points each time; maintenance of the number of equipment is less than **% of each less than one percentage point deduction *. * points;
Article 21 Not in accordance with the provisions of the hardware maintenance work every six months, each time the deduction of ** points; maintenance of the number of equipment is less than **% of each less than a percentage point deduction *. * points;
Article 22 Failure to comply with the provisions of the quarterly software upgrades, maintenance and patch updates, each time the deduction of * points;
Article 23 Party A occurs large-scale viruses, large-volume installation of hardware and software, office adjustments, etc. need to be Party B to send additional personnel, the failure to provide timely, deduction of ** points;
Article 24 Purchase of spare parts and equipment delivery and repair, falsification
Article 25 If Party B or the stationed personnel do not strictly implement the relevant procedures, each time * points will be deducted; if it causes losses to us, we will hold it responsible;
Article 26 Party B fails to submit the previous month's 'Maintenance Report' and 'Itemized Quotation Expenditures' by the *th day of each month. 'Itemized Quotation Expenditures', for every day over *, deduct *. * points; not in accordance with the provisions of the strict implementation of the contract costs, each time the deduction of * points;
Chapter IV Extra Points Rules
Article 27 The stationed personnel monthly attendance rate of ***% (except overtime work), plus * points;
Article 28 The day of the maintenance task * people in * single or more, the user evaluation are very satisfied or the results of the sampling results of very satisfactory, each person will be added to the *. * points;
Article 29 If the stationed personnel are praised by the users and confirmed, * points will be added for each person/times;
Article 30 If the stationed personnel's work performance and ability are recognized by the assessment team, * points will be added for each person/times;
Article 31 If the suggestions made by Party B or the stationed personnel are adopted, *-* points will be added for each time;
Article 32 For the technical problems encountered by us, * points will be added for each person/time. For the technical problems encountered by us, if the outsourcing company gives strong support and breaks them, *-* points will be added for each time;
Article 33 Before the outbreak of large-scale viruses, if preventive measures can be taken in advance, which does not affect the work of us, * points will be added for each time;
Article 34 If no complaint is received for * consecutive months, * points will be added for each time;
Article 35 If the assessment of a certain month exceeds *** points, then Party B will be given more than *** points for the assessment. exceeds *** points, Party B has the right to choose to add the exceeding points to the appraisal scores of other months.
Chapter V Supplementary Provisions
Article 36 These appraisal rules shall be interpreted by the Technical Section of the People's Court of **** level;
Article 37 These appraisal rules shall come into force as of *Month*, ****.
Annex III, List of Quantity of Office Automation Equipment
(I) Hardware:
Serial No. Category Name/Model of Equipment Quantity Date of Purchase Remarks
* Desktop
type
electronic
brain
(with
display
display
includes
instrument) IBM *** Mainframe **Desk **Month **Out of Warranty
* IBM **** Mainframe **Desk **Month **Out of Warranty
* IBM **** Mainframe **Desk **Month **Out of Warranty
* IBM *. G mainframe *** units **Month** Warranty issued
* IBM **** mainframe **Units **Month** Warranty issued
* IBM **** mainframe **Units **Month** Warranty issued
* IBM **** mainframe *** Units **Month** Warranty issued
* IBM **** mainframe **Units **Month** Warranty issued
* IBM **** mainframe **Unit** **Unit** **Month Out of Warranty
** IBM **** mainframe *** units **Month **Month **Warranty**
** Lenovo M **** *** units **Month **Warranty**
** Other Models *** units **Month **Warranty**
One Total **Item ***Unit
* Hands
Lift
Electricity
Brain TOSHIBA **** **Unit out of warranty
* SONY R***TZCP **Unit out of warranty
* IBM T** *Unit out of warranty
* SONY TR* **Unit out of warranty in **Year**
* Toshiba M* ***Unit out of warranty in **Year*
* IBM R** *** units **Month **Warranty**
* IBM R** **Units **Month **Warranty**
* Other Models **Units
Total *Items ***Units
* Typing
Printing
Machines HP **Laser ***Units **Month **Warranty issued
* HP * *** Laser ** unit ** **Month** Warranty Issued
* HP **** Laser ** unit **Month** Warranty Issued
* HP **** Multifunction ** unit **Month** Warranty Issued
* HP **** Laser *** unit **Month** Warranty Issued
* Color Inkjet Printers ** unit Warranty Issued
* Epson **** **units **Month **Warranty**
* Other Printers **units
Three Total *Items ***Units
* Fax
Fax
Machines Canon*** **Units Out of Warranty
* Samsung*** **Units **Month **Warranty
* Panasonic **** **Units Out of Warranty
* Panasonic **CN **Unit **Month **Warranty *Year
Other Models *Unit
Four Total *Items **Unit
* Copy
Report
Machine Sharp AR **** **Unit **Month **Warranty *Year
* Sharp *** *Unit **Month **Warranty**Year
* KYOCERA ** **Month **Warranty**
* Xerox **Month **Month **Warranty**
* Other Models *Months
5 TOTAL *Items **Months
* Scanning
Scanner
Monitor Kodak **** High-Speed *Months Out of Warranty
* KODAK*** *Months Out of Warranty
* Panasonic **** High-Speed *Months Out of Warranty
* Panasonic **** High Speed * * * out of warranty
* HP****C * *
* Other models * * * * * out of warranty * * year
Six Total * item * * * unit
* Shredder Panasonic, Austal, Yamaki * * * unit
* Punching machine Wanbang BZD-****A * *
* Large screen LED large screen (each * square) * unit out of warranty
* Touch screen ** inch LCD touch screen * unit ** year * month warranty * year
* Steno machine Avi steno machine ** unit out of warranty
* UPS small UPS ** unit out of warranty
* Recording pen Samsung H*** * * * unit ** year * month warranty * year
* Telephone Telephone *** units
* Camera SONY DV, Digital Camera ** units ** Month ** Warranty ** Year
** Communication Walkie Talkies, Repeaters, Antennas, etc. ** Units ** Month ** Warranty ** Year
VII Total **Items **** Units
* New equipment purchased during the year Approx. ** units
* Other equipment for office automation projects about ** units
* ** equipment for conference systems, electronic equipment for command vehicles about ** units
VIII Total * Items *** units
Total of computers, printers, and other equipment **** (Items 1-6)
Electronic equipment for digital courtrooms, conference rooms, and command vehicles *** units (Item 8) )
Total of other equipment such as telephones **** units (seventh item)
(II) Software category
*, operating system: Win ****+SP*+IE*. *, WinXP + SP * + ImageOCX components, etc.
*, office applications: OFFICE **** or ****, Trend antivirus client, prohibit dialing software, Chinese input method and other office software; WinRAR *. *, ACDSee*. *, **Wordsmith ****, media playback software and other applications
*, business applications: litigation information management system client, attendance software, IE office automation system client, IE intranet forums, IE bailiffs detachment system, etc.
*, optional software: judicial statistics software, monitoring software, Yawei steno, burning software
*, other Software
(C) physical line category:
*, network information points: ****
*, telephone voice points: ****