First, the importance of the company's logistics management
The company's logistics management work in the management and development of the company has a fundamental, safeguarding the important role. The so-called basic is to say that the object of logistics management to real estate-based, is the management of the basic conditions of survival of the enterprise, without these basic material conditions and foundation, the enterprise can not be normal production. The so-called security, that is to say, only the company's logistics work, in order to provide the necessary material basis for normal production and life; only do a good job of the company's logistics work, in order to make the company's facilities, equipment and materials, staff quarters, etc., to be fully and effectively utilized, so as to gradually improve the efficiency of the enterprise; only do a good job of the company's logistics work, in order to provide all employees with a good life, work, study Conditions, so that they are relieved of worries, dedicated to their work; only good company logistics, in order to the company's plants, dormitories and other management in an orderly, clean, beautiful, can make all employees work and study in a comfortable mood, rest when happy and comfortable. Therefore, the company's logistical work is very important to do a good job of the company's basic work and security work.
The company's logistics work is a strong policy, wide-ranging, heavy task, complex internal and external links, any department can not be separated from the logistical support work. Leave the logistical support will not be able to carry out normal production and life. At the same time, the logistics work is not easy to be understood. Such as a hundred things, ninety-nine good, there is a not good, there will be people think that logistics management is not good. They do not understand the special nature of logistics management work. Some logistics work is twenty-four hours a day are running, such as water supply, power supply, etc., especially on New Year's Day, everyone is on vacation and rest, young people enjoy the warmth of the family, the elderly to celebrate the joys of life, and logistics comrades on the front, the more busy and hard. However, they never care about personal gains and losses, always year after year, day after day, silent and unknown, working hard, dedication, in order to the company's needs with their own selfless dedication, hard work, beautifying the lives of employees, sensitizing people's hearts, minds and styles of work, writing a wholeheartedly for the staff to serve the beautiful chapter.
Second, the main situation of the company's logistics management
At present, the company's logistics to implement a three-tier system management model: the first level of planning and decision-making, is the vice president of the leadership of the logistics management of the first basic link; the second level of organization and implementation, is the company's general office to achieve the plan and decision-making of the organization's guarantee; the third level of supervision and control, is the logistics groups. Supervision and control, is the logistics groups and offices to test the management objectives and realize the important means of service purposes. The company's logistics management system is based on the principle of lean and efficient, that is, the company with the least number of personnel with the shortest time occupation, the lowest financial expenditure and material consumption, to obtain the best results output. Starting from the actual situation of the company, we have established a perfect supporting logistics management system and command system, while the departments and groups have formulated strict and detailed rules and regulations (including the scope of work, duties, job responsibility system) to carry out the work in accordance with local conditions, so as to achieve the division of labor, not to separate the family, and to prevent cross-business and people from floating over the work. One level of management level, one level of responsibility for one level, to ensure that the role of logistics functions to give full play to.
The company's logistics management work is an important part of the company's work, management is a scientific concept, is a sense of purpose to guide us to achieve the overall goal of the company's logistics work, to explore its inherent objective laws, clear its basic elements, can improve the effectiveness of the work, so that the logistics work to better contribute to the creation of a new situation in the company's work. The specific content of the company's logistics management work and the work achieved:
(a) the establishment of dormitory facilities
The company in the continuous development of logistics management should also continue to improve the facilities, and constantly increase the number of employees with a comprehensive range of services, the logistics department to establish the real estate, equipment, facilities, water, sewerage, gas, heating, bathrooms, drying racks, laundry, reading room, power distribution system, repair, maintenance and management; at the same time, the logistics department to establish the property, equipment, facilities, on, under water, gas, heating, bathroom, drying racks, laundry, reading room, power distribution system. Repair, maintenance and management work; at the same time, the logistics department in the dormitory area to establish a laundry, internal facilities, for the automatic coin-operated washing machine, the establishment of a laundry service management system, on the one hand, to facilitate the staff to wash clothes, on the other hand, to reduce the staff go out to spend a high cost of washing clothes, to improve the staff to pay attention to hygiene, the other hand, to improve the efficiency of the company's management, the logistics department is a comprehensive management work, the service surface is large, wide range of services, many internal and external relations, the logistics department is a comprehensive management work. The logistics department is a comprehensive management work, its service surface is large, wide range of services, internal and external relations, need to be involved in all aspects of the company's personnel needs, such as personnel, property, materials, equipment, infrastructure, housing, food, transportation, medical, sanitation, landscaping, environmental protection, water, electricity and other comprehensive services, these are all managed by the logistics department. In order to complete this many services, logistics both with the company's staff, each department to deal with, but also with the relevant sectors of the community to maintain regular and close contact, not only vertical contact, and horizontal contact, not only involves people, but also involved in the financial, material, time and space. To deal with people and people, people and things, things and things between the various relationships, it is necessary to consider the issue comprehensively, not only to deal with internal up and down the right and left relationship, but also to deal with external relations, the work should be done up and down the interface, left and right rely on mutual support, mutual cooperation, for the establishment of the facilities to achieve the results achieved by the first service in the first place, the company's employees are more than happy with the facilities equipped with the dormitory, the company for the establishment of the staff of these Facilities equipped, mainly to enrich the spare time life of employees, so that employees can find happiness in their work, improve the quality of work and quality of life of employees, so that employees feel the company's humanized management services, feel the company for my home, some key services such as drying clothes racks for the convenience of employees to dry their clothes, automatic laundry room is mainly for the convenience of the staff to provide laundry, employees can save time and money to do the laundry, book Reading room is mainly to improve the learning ability of employees and enrich the knowledge of cultural life, so that employees will learn things applied to our practice, so that employees participate in the management of the company, for the company's advice, so that the company and the staff are close to home, inseparable, on the one hand, improve the quality of work and life of the staff, on the other hand, improve the efficiency of the company's management, logistics management work and the establishment of the facilities of the company to make a The company has made a great contribution to the service.
(B) improve the quality of the cafeteria meals
Ancient people say, "the king to the people for the day, and the people to food for the day," since ancient times, the diet is a big thing for people, in the company cafeteria, you just pay attention, and every day you can hear the sound of such a "Today's meals How is it, and taste? "Do you have any suggestions for the cafeteria?" Cafeteria administrators shuttle in the dining staff, on-site inquiries and surveys of employees, which is an initiative of the logistics work, the purpose is to collect the views of employees in a timely manner, to accelerate the progress of the cafeteria on the meal and other issues to improve the progress. More than 100 employees evaluate the cafeteria every day. "Today's food is too light," "Today's food is too salty," "The rice is too soft," "The rice is too hard." And so on regardless of how you make the evaluation, the collection of suggestions of employees will gladly accept the suggestions and evaluations will be summarized and communicated, and the improvement of the aspects of the staff to give a reply, because they know, so that employees eat well, eat full, so that employees on the quality of the meal and the canteen to satisfy the canteen the duties of each staff member of the canteen, the people eat for days, the company engaged in the day, the company is engaged in the day of the big things, along with the continuous development of the company, the canteen work constantly With the continuous development of the company, the canteen work continuously, most employees reflect that the recent canteen some color, much stronger than before, which is not only the canteen unilateral work to improve, but also contains all the employees involved in the work of the canteen, the canteen work outspoken, put forward valuable opinions of the staff's credit, the canteen every bit of improvement and progress, are closely related to the staff, inseparable, is to improve the quality of the canteen meal source
power, please join hands **************************************************************************************. Please join hands with us *** with the completion of this big thing, so that all the employees working in the company, living in the company's satisfaction and comfort is the direction and purpose of the company's cafeteria improvement and development, at the same time in order to ensure that the quality of meals in the cafeteria, the company cafeteria at the same time the establishment of a suggestion box, and the cafeteria's dining place for the expansion of the establishment of a new cafeteria dining place, and another cafeteria has also set up a price of the meal, the quality of meals, varieties of meals, meal hygiene Meal prices, meal quality, meal varieties, meal hygiene, canteen service management system, and management process, the meals eaten by the staff every day to establish a "daily menu" for employees' reference only, employees in the selection of food can be arbitrary selection of food to meet the tastes of the staff, to establish a certain quality control system to monitor the quality of the company's meals in the canteen should be Food safety work pay full attention to the establishment of a sound collective canteen food hygiene and safety management system, and personal hygiene system, the strict requirements of the canteen disinfection work. Employee monitoring organization of the canteen, in the canteen conspicuous place of public complaints channels, and make the staff opinions can be reflected to the canteen in a timely manner, the formation of certain regular meetings and other mechanisms to ensure that the channel is open and effective, the company canteen supervision, the relevant departments in dealing with the staff and the canteen's contradictions should be maintained objectively, impartial position, the staff position to give more consideration to the employees should try to do to safeguard the interests of the staff. Appropriately increase the 'variety of dishes, pay attention to nutritional matching, and in the conditions can be increased under the circumstances of some local snacks. Strengthen the skills training of the chef to master the cooking methods of different cuisines, as well as the introduction of a competitive mechanism, the chef made dishes to the responsibility of the evaluation mechanism. Employees should also strengthen their own cultivation. In public **** occasions should have civilized and polite behavior, should actively maintain the order of the queue, have a high sense of morality, in short, the above reflects the quality of the canteen dining, while in the quality of the dining to go to the achievement is that the company canteen continues to build the expansion of the staff's opinions and suggestions continue to improve the staff's satisfaction continues to improve, the quality of life continues to improve so that the staff's logistical quality of the meal improves. Employee's enthusiasm for work is also improved, so that the company's efficiency at the same time improved, so the improvement of the quality of the logistics cafeteria meals on the staff's work and life plays an important role.
(C) the creation of fitness venues
Enrich the spare time of employees and reduce the work and life of the staff pressure, the company logistics to establish a recreational and fitness venues, such as gymnasiums with treadmills, barbells, table tennis venues, the company has a factory with a basketball court, badminton courts, and at the same time, the establishment of these fitness venues to increase the number of employees' hobby, first of all, to establish the venues need to set up a plan, program, and application for expenses, logistics, and the establishment of the company's logistics department. Programs, and the cost of the application, logistics management must be in accordance with the established guidelines, policies, decrees, laws and regulations and the company's rules and regulations, logistics managers must realize that the logistics sector is concentrated in a large number of people, money and materials, logistics management work needs to be in contact with all levels and the majority of employees, external also need to be directly linked to the relevant business sector, and in some cases also need to be led by the relevant business sector, so the correct implementation of company guidelines and policies, and to overcome the challenges of the company's business. Implementation of the company's policies, to overcome blindness and liberalism, to improve staff logistics fitness work is of great significance, for the company set up a gym in order to improve the physical quality of the staff, so that employees have a good working and living conditions, while the gym has established a fitness process system, which is conducive to the staff's physical exercise methods, before entering the gym, so that the staff first change into a clean soft-soled shoes (or sneakers), which is conducive to the body's physical exercise. (or sneakers), conducive to good health, in order to ensure that the gym's health and fitness equipment intact, requiring employees to care for the indoor environmental health, gym smoking is not allowed, do not take snacks, do not throw garbage, do not spit; care for the gym floor, wall health, etc., do not raise their voices, love each other, mutual care and care for each other, and strive to be civilized athletes, to create a gym harmonious and friendly atmosphere, care for the Indoor fitness activities facilities, safe and standardized use of fitness equipment; prohibited from carrying other items into the gym, fitness after the end of the gym, please close the fitness equipment, and the power plug back to its original position, close the doors and windows, in the workout if there are any questions employees can consult the logistics management personnel, and actively cooperate with the management staff to work for the sake of our physical health
Health, **** to create a harmonious corporate culture, these The establishment of fitness facilities on the staff's health plays a very important role, so the results achieved during this period is to allow employees to have a good health body, reduce employee illnesses, improve staff immunity, improve the staff's ability to reflect on the work, to maintain the ability to maintain physical activity, etc., so the company's logistical recreation and fitness facilities to carry out the establishment of the activities, on the one hand, exercise staff health, on the other hand, to enrich the work and life of the staff, so that the staff can work and live. The company's logistic recreation and fitness facilities are set up to carry out activities, on the one hand, to exercise the physical health of employees, and on the other hand, to enrich the work and life of the employees, so that the employees in the company feel that there is no pressure in their work and life, and feel happy in their work.
Three, the company's logistics management problems
(a) the staff spare time is not rich enough
1, less cultural equipment to enrich the lives of employees
TV, computers, books are the basic equipment for cultural activities. At present, most of the employees are far away from their families, the temporary residence of their own cultural activities equipment is generally less.
2, the scope of employee activities is small, single content
Employees' social activities are generally very small, and most of them are in the area of the company's activities and the residence of the two points of a line. Therefore, their social contacts are relatively small, and their logistical activities are limited to their family members, relatives or fellow townsmen, which makes the scope of their logistical activities very affected. The logistical life of rural employees still appears to be relatively monotonous and generally lacking in fun. Most employees choose to watch TV and chat in their spare time. In addition to this, the other logistical life of the employees mainly includes playing cards, rubbing mahjong, reading books, surfing the Internet and other aspects.
3, the employee life satisfaction is not high
The vast majority of employees said that if the economy, time and other conditions allow, they very much hope to eliminate fatigue, release pressure and enjoy life through culture and entertainment and other means. However, due to various reasons, they are not very satisfied with the current situation of logistic life.
4, on the staff management aspects of service satisfaction is not high
Meal prices, only 80% of the staff think that the canteen meal prices are reasonable; canteen hygiene and meal quality, the company canteen hygiene there are numerous places to be improved, the quality of the meal there are also some cleaning is not clean, the variety of the update is slow, the varieties of dishes are too single. In a season, almost every day is the same dish, taste is not much; two is: the morning and evening point of the meal is less variety, fried food is too much, lack of nutrition; three is: the canteen set fee for the soup office soup is also very single, poor taste.
(B) logistics managers need to improve the technical and ideological quality
Logistics work involves the majority of employees, logistics managers are required to play a high degree of subjective initiative, positive, proactive, enthusiastic, considerate and do a good job of service. Logistics workers must firmly establish the idea of service for the company, improve the comprehensive level of logistics services and capabilities, and further optimize the logistics service environment, improve the quality of service, improve efficiency, improve the level of management for the company's sustainable development to create a good environment. Logistics workers must also enhance the concept of time, procrastination style, is bound to miss the big event, is bound to be opposed.
(C) logistics managers need to improve the sense of innovation
Although the current has established a number of service facilities and entertainment venues, but on the basis of the original should continue to innovate, continue to improve the improvement and improvement measures, more collection of feedback from the staff of the views and suggestions, so that employees are fully engaged in the management of the establishment of these facilities from time to time to carry out the maintenance
Maintenance, timely detection of problems, analyze and analyze the situation, and to improve the quality of life of the staff. Maintenance, timely detection of problems, analyze the problem, and continue to refine the essence of practice, continuous improvement and innovation, improve management efficiency.
Four, optimize the discussion of logistics services
Logistics in the process of completing the various services, we are pursuing the quality of service, only to give full play to the function of logistics services, and strive to improve the quality of logistics personnel, improve the level of management, optimize the service, set up a service nurturing, management nurturing, image nurturing concepts, to be able to Comprehensively promote the company's logistics management, in order to adapt to the needs of the company's development in the new period.
(a) pay attention to logistics team building
The company must build a business, high efficiency and combat effectiveness of the team is to improve the quality of logistics services, the key to good logistics work. According to the characteristics of the work of logistics management, the choice of logistics management personnel to do: (a) choose competent people. Logistics personnel should have the ability to manage financial management, but also familiar with the company's policies, but also has a certain degree of logistics management knowledge and professional skills. (B) choose clean people. Logistics personnel often deal with money, things, to do often walk by the river, is not wet shoes. Not only do they not take any advantage of the company, but also have the courage to resist all unethical practices. Choose people who can suffer. Logistics personnel must have to suffer, enduring the spirit of labor. Logistics personnel should also do brain hard, leg hard, eye hard, hand hard, mouth hard, can do their own things to do, can solve their own problems to solve their own, as far as possible not to spend money or less money. (D) choose enthusiastic people. The company's logistics staff is both the master of the company, but also the employee's service provider.
(ii) Strengthen the ideological education of logistics workers, enhance the quality of logistics workers business and technical
Ideological education is the commander-in-chief and precursor of all the work, the ideological education of the logistics must be combined with the business, service and quality. Logistics managers should have the initiative, the quality of self-consciousness, which is due to the nature of logistics work decided. Do logistics management work comrades have a *** with the same feeling that logistics work is always in a passive position, listen to endless opinions, not to be criticized. The reason for this, both objective reasons, and subjective factors. The key also lies in the logistics itself, to solve the problem of who to serve in the depth of thought, the work will be negative to positive, passive to active, will do positive, active, conscious service for the staff. Logistics department in the company bears the company, production, staff to provide services and protection of the heavy responsibility, logistics management and service quality is directly or indirectly on the company's work to have an impact.
(C) the countermeasures to enrich the logistical life of the staff
Employing the company to continuously improve the material living conditions of the staff at the same time, combined with the actual situation of the staff's production and life, due to the simple, according to the enterprise, focusing on the construction of the basic cultural facilities, and can actively develop cultural and sports activities to enrich the cultural life of the staff.
1, increase the logistics of cultural activities facilities
The company should gradually increase investment in cultural facilities, while finding ways to improve the material life of employees, combined with the actual situation of employee production and life, to create the conditions for the construction of some suitable places for employee activities, such as chess and card rooms, table tennis rooms, reading rooms, basketball courts, as far as possible so that the employees have a TV to watch in their spare time, books to read, and a venue to play. There are venues to play.
2, the organization of multi-form activities
Organization of employees to carry out a variety of spare time logistical and cultural activities, should become a regular work of various types of employers. Make full use of the time after work, festivals and holidays, and other time, the organization of employees to carry out not much investment, simple and easy to do, life and health and attractive cultural activities of all kinds.