Elderly Service System

Elderly service system

Reference 1:

Elderly service system refers to the system of full-service support for the elderly in their lives.

Comparison of Family and Social Elderly Care System

I: Family Elderly Care System

It is a traditional elderly care service support system that has continued for thousands of years. The service providers are mainly the elderly themselves, their spouses, children and friends and relatives. The biggest advantage is to be able to get the warmth of the family and affectionate care, the family old-age function is weakening, and it is difficult to meet the needs of the elderly old-age service system relying only on the family old-age service system.

Second: social service system for the elderly

Definition: refers to the ***, society has a supportive benefit to the elderly service of a variety of systems, policies, institutions and other aspects of the system. The system was created and developed in the context of the increasing weakening of the function of the family old-age service.

Types:

1: the basic elderly service system

2009 by the Ministry of Civil Affairs of the State, Development and Reform Commission, and selected five provinces of Heilongjiang, Jiangsu, Hubei, Chongqing, Gansu pilot, from this year onwards, will be formally implemented in the country.

Definition: It refers to a network of facilities, organizations, talents and technical elements that are compatible with the level of economic and social development, aiming to meet the basic service needs of the elderly and improve their quality of life, and oriented to all elderly groups, and bringing basic life care, nursing and rehabilitation, spiritual care, emergency rescue and social participation, as well as the supporting service standards, operation mechanism and supervision system. (Positive energy story)

Nature: Welfare ***, is the *** to the life of personality difficulties of the elderly minimum protection type of service.

Implementation: should be based on home care as the basis, community services as the basis, institutional care as a support, to bring the basic elderly services with appropriate technology.

Focus: to protect the basic service needs of the disabled, semi-disabled elderly and low-income elderly.

2: Non-basic elderly service system

Definition: It refers to the system that consists of various forms, systems, policies, institutions, etc. of ***, society's support for non-profit elderly services and market-based (for-profit) elderly services. The non-basic elderly care service system brings the necessary and high happiness index enjoyment services to the elderly.

Providers: social organizations, individuals and private and foreign institutions.

Nature: non-profit organizations - non-profit ***. For-profit organizations - for-profit ***.

The basic requirements for the construction of the elderly service system

The integrity of the system: the moment of old age spans a wide range, from 60 years old to more than 100 years old, need to go through the "low old age (60-74 years old)", "old age (75-89 years old)" and "long old age". " and "long-life period (90 years and above)". Completeness requires the system to cover all groups of older people and bring them a full range of services.

Diversity of the system: it means that for the same kind of old-age demand, there can be a variety of services to choose from, so that the elderly can choose old-age services according to their own wishes and conditions. (microsoft name)

Continuity of the system: Caring for elders is a long-term process. A well-developed system should bring continuity of care services to the elderly of different ages, different health conditions, different economic conditions and different wishes.

Effectiveness of the system: A perfect system should be able to solve the problem of elderly care, reduce the pressure of family, society and ***, and bring a comfortable environment and high quality of life to the elderly.

Economy of the system: The construction of the elderly service system is the responsibility of ***, and requires investment. How to build both economic and efficient elderly service system, need to *** integrated planning. *** Both to fulfill their responsibilities, and can not take over, should follow the "*** leading, policy support, social participation, market operation" principle, to promote the socialization of social welfare, the construction of the elderly service system. [1]

Based on the above requirements, *** emancipate the mind, bold reform, and promote the socialization of social welfare, to build a "home care as the basis, community services as a support, institutional care for the elderly as a support" of the elderly service system.

References:

Full text of the plan for the construction of the social pension service system (2011-2015)

Notice of the General Office of the State Council on the issuance of the plan for the construction of the social pension

State Council Office [2011] No. 60

The State Council Office [2011] No. 60

The people of provinces, autonomous regions and municipalities directly under the Central Government ***, the ministries and commissions of the State Council, and the institutions directly under the Central Government: (antonym of outstanding)

The Planning for the Construction of Social Pension Service System (2011-2015) has been agreed by the State Council.

General Office of the State Council

December 16, 2011

Planning for the Construction of a Social Pension Service System (2011-2015)

In order to respond to the aging of the population with care, and to set up a social pension service system that is compatible with the process of the aging of the population and coordinated with the level of economic and social development. In order to realize the goal of "providing for the elderly" established by the Party and the requirement of "prioritizing the development of social services for the elderly" put forward by the Fifth Plenary Session of the Seventeenth Central Committee, and in accordance with the Outline of the Twelfth Five-Year Plan for the National Economic and Social Development of the People's Republic of China and the Outline of the Twelfth Five-Year Plan for the Development of China's Elderly Project, we are working on the following Twelfth Five-Year Plan for the Development of the Elderly in China", this plan is formulated.

First, the background of planning

(a) the current situation and problems.

Since our country entered the aging society in 1999, population aging has accelerated the development of the elderly population base is large, fast-growing and increasingly showing the trend of aging, empty nesting, and the need to take care of the number of disabled, semi-disabled elderly people has increased dramatically. The sixth national census shows that China's elderly population aged 60 and above has reached 178 million, accounting for 13.26% of the total population, and the task of strengthening the construction of the social service system for the elderly is very burdensome.

In recent years, the Party and *** attaches great importance to, around the introduction of policies and measures to increase financial support, so that the construction of China's social service system for the elderly has made great progress. The number of pension institutions has been increasing, the scale of services has been expanding, and the spiritual and cultural life of the elderly has become increasingly rich. By the end of 2010, there were 40,000 institutions of various types of foster care nationwide, with 3,149,000 beds for the elderly. Community elderly service facilities have been further improved, and community day-care services have been gradually expanded; 12,000 comprehensive community service centers with day-care functions have been built, with 12,000 beds for residential care and 47,000 beds for day-care. With a focus on the protection of the three noes, the five guarantees, the elderly, the singletons, the empty nesters, the disabled and the low-income elderly, and with the help of specialized elderly service organizations, an initial network of home-based elderly care services has been formed to bring services such as life care, home economics, rehabilitation and nursing care, and medical care. The operation mode of the elderly service, service information, operation norms and so on also continue to explore innovation, has accumulated useful experience.

However, the construction of China's social service system for the elderly is still in its infancy, and there are still problems that do not fit with the new situation, new tasks, and new needs, which are mainly manifested in: the lack of overall planning, the lack of system construction in a holistic manner and continuity; the serious shortage of community-based elderly care services and beds in institutions for the elderly, with a prominent contradiction between supply and demand; and the poor facilities and single-functionality, which makes it difficult to bring care and attention, medical rehabilitation, spiritual comfort and other multifaceted services to the elderly. The lack of a single-function facility makes it difficult to provide care, medical rehabilitation, spiritual comfort and other multifaceted services; the layout is irrational, and the development is unbalanced between regions and between urban and rural areas; the investment in elderly services is insufficient, and the scale of private investment is limited; the degree of specialization of the service team is low, and the industry lacks strength; the preferential policies issued by the state are not implemented; and the standardization of services, self-discipline of the industry, and market regulation need to be strengthened.

(ii) Necessity and feasibility.

China's population aging is in the "rich before the old", the social security system is imperfect, the historical debt is large, urban and rural and regional development imbalance, the family old-age function of the weakening of the situation, to strengthen the construction of the social service system for the elderly is a very heavy task.

Strengthening the construction of the social pension service system is an inevitable requirement to cope with the aging of the population and to safeguard and improve people's livelihood. At present, China is the only country in the world where the elderly population exceeds 100 million, and is growing rapidly at a rate of more than 3% per year, which is more than five times the population growth rate in the same period. It is expected that by 2015, the elderly population will reach 2.21 billion, accounting for about 16% of the total population; in 2020, it will reach 243 million, accounting for about 18% of the total population. With the aging and aging of the population, the number of disabled and semi-disabled elderly people will continue to grow, the care and nursing problems are becoming more and more prominent, the people's demand for elderly services is growing, and accelerating the construction of the social service system for the elderly has been urgent.

Strengthening the construction of the social service system for the elderly is a necessary way to adapt to the transformation of the traditional model of old age, and to meet the demand for old age services of the people. For a long time, China has been implementing a family-based pension model, but with the implementation of the basic national policy of family planning and economic and social transformation, the family size is becoming increasingly small, the "4-2-1" family structure is increasingly common, and the number of empty-nest families is increasing. The reduction in family size and structural changes have weakened the function of old age care, and the demand for specialized old age care institutions and community services is increasing.

Strengthening the construction of the social service system for the elderly is an urgent task to solve the problems of the disabled and semi-disabled elderly groups and to promote social harmony and stability. At present, China's urban and rural disabled and semi-disabled elderly about 33 million, accounting for 19% of the total elderly population. Due to the fierce competition in modern society and the accelerated pace of life, the young and middle-aged generation is facing the double pressure of work and life, caring for the disabled and semi-disabled elderly people is not enough, and there is an urgent need to solve the problem through the development of social services for the elderly.

Strengthening the construction of social services for the elderly is an effective way to expand consumption and promote employment. The demand for care and attention from the large elderly population is conducive to the formation of a consumer market for elderly services. It is projected that in 2015, the potential market size of nursing services and life care for the elderly in China will exceed 450 billion yuan, and the potential demand for senior care service jobs will exceed 5 million.

While addressing the challenges, the construction of China's social pension service system is also facing unprecedented development opportunities. Strengthening the construction of the social pension service system has increasingly become a major livelihood issue that the party committees at all levels *** care about, the community is widely concerned about, and the masses are eagerly looking forward to solving. At the same time, with the strengthening of China's comprehensive national strength, urban and rural residents continued to increase income, public **** financial investment in the field of people's livelihood, and the people's potential for self-protection, the construction of social service system for the elderly has a solid social foundation.

Second, the connotation and positioning

(a) connotation.

The social pension service system is compatible with the level of economic and social development, to meet the needs of the elderly pension services, improve the quality of life of the elderly as the goal, for all the elderly, to bring the life care, rehabilitation care, spiritual comfort, emergency rescue and social participation facilities, organizations, human resources and technology elements of the network, as well as supporting the service standards, operational mechanisms and regulatory systems.

The construction of the social service system for the elderly should be home-based, community-based, and supported by institutions, focusing on the actual needs of the elderly, and prioritizing the protection of the service needs of the orphaned and privileged, and low-income elderly people of old age, living alone, and disabled people with difficulties, while taking into account the requirements of the elderly for the improvement of the conditions of the elderly services and enhancement of the requirements of the entire elderly.

The construction of social service system for the elderly is a long-term task to cope with the aging of the population, and it is a continuous development process that insists on *** leading, encourages social participation, and constantly improves the management system, enriches the service materials, and improves the service standards to meet the growing demand for the elderly services of the people. This construction plan only focuses on building the basic framework for system construction.

(ii) Functional orientation.

China's social service system for the elderly is mainly composed of three organic parts: home care, community care and institutional care.

Home care services cover life care, housekeeping services, rehabilitation care, medical care, spiritual comfort, etc., with door-to-door service as the main form. For the elderly who are in good health and can basically take care of themselves, they are provided with home services, canteens for the elderly, and legal services; for the elderly who cannot take care of themselves, they are provided with household chores, home health care, assistive devices, home delivery, barrier-free modifications, emergency calls, and safety assistance services. Conditional localities can explore special subsidies for disabled elderly people living at home, encouraging them to configure the necessary rehabilitation aids to improve the potential for self-care and quality of life.

Community-based elderly care services are an important support for home-based elderly care services, with two types of functions: community day care and home-based elderly care support, which are mainly oriented to bring services to the elderly in the community who have no one to take care of them during the family daytime or who are unable to do so. In urban areas, the construction of community service facilities has been combined with an increase in the number of outlets for elderly care facilities, the potential for community-based elderly care services has been enhanced, and a platform has been created for home-based elderly care services. Initiating and guiding various forms of voluntary activities and mutual assistance services for the elderly, and mobilizing various groups of people to participate in community-based elderly care services. In rural areas, in conjunction with the development of urbanization and the construction of new rural areas, based on township homes for the elderly, build day-care and short-term care beds for the elderly, and gradually transform them into regional service centers for the elderly, so that they can bring day-care, short-term care, and meal-delivery services to left-behind elderly persons and other elderly persons in need; with established villages and larger natural villages as the bases, and relying on the autonomy of the villagers and the economy of the masses, they can explore new modes of mutual assistance in rural old-age care with care. The new model is to explore the new model of rural mutual care for the elderly.

Institutionalized elderly services focus on the construction of facilities, through the construction of facilities, to achieve its basic elderly service functions. The construction of facilities for elderly services focuses on elderly care institutions and other types of elderly institutions. Elderly care institutions mainly bring specialized services for the disabled and semi-disabled elderly, focusing on the following functions: 1. life care. The facilities should meet the requirements for barrier-free construction, and be equipped with the necessary ancillary functional rooms to meet the daily life needs of the elderly, such as dressing, eating, toileting, bathing, indoor and outdoor activities, etc. 2. Rehabilitation and nursing care. The facilities should have the conditions to carry out rehabilitation, nursing care and emergency treatment, and be equipped with corresponding rehabilitation equipment to help the elderly recover physiological functions or slow down the decline of some physiological functions to a necessary extent.3. Emergency rescue. They should have the potential to provide the elderly with emergency rescue services for sudden illnesses and other emergencies, so that the elderly can receive timely and effective rescue. Encourage the establishment of medical institutions in elderly care institutions. Elderly care institutions that fit the conditions should also make use of their own resource advantages to train and guide community elderly service organizations and personnel to bring home-based elderly care services, so as to realize the role of demonstration, radiation and drive. Other types of elderly institutions according to their own characteristics, for different types of elderly people to bring centralized care services.

Third, the guiding ideology and basic principles

(a) Guiding ideology.

Guided by the *** theory and the important thought of "***", in-depth implementation of the scientific concept of development, to meet the needs of the elderly elderly service as the goal, from China's basic national conditions, adhering to the *** dominant, policy support, multi-party participation, integrated planning, in the "Twelfth Five-Year" period, the initial establishment of a centralized care service for the elderly, and other services. During the period of "Twelfth Five-Year Plan", we will initially establish a social service system for the elderly that is compatible with the aging process of the population, coordinated with the level of economic and social development, and based on home-based, community-based, and institution-supported services, so as to enable the elderly to enjoy their old age in peace and enjoy the fruits of economic and social development.

(ii) Basic principles.

1. Integrated planning, hierarchical responsibility. Strengthening the construction of social service system for the elderly is a long-term approach to the task, at all levels *** on the construction and development of elderly institutions and community service facilities for the elderly to think in an integrated manner, overall planning. The central government has formulated a national master plan, determined the construction objectives and major tasks, formulated preferential policies, and supported the construction of key areas; local planning, undertake major construction tasks, implement preferential policies, and promote the composition of grass-roots networks to ensure their sustainable development.

2. *** Leading, multi-party participation. Strengthen *** responsibilities in system, planning, financing, service and supervision, and accelerate the construction of social service facilities for the elderly. Give full play to the fundamental role of the market in resource allocation, break the boundaries of the industry, open up the market for social services for the elderly, and adopt various modes such as public-private-private partnership, private-public partnership, *** purchase of services, and subsidies and discounts, etc., to guide and support the social forces to build various kinds of elderly service facilities. Encourage urban and rural autonomous organizations to participate in social services for the elderly. Give full play to the power of specialized social organizations, and constantly improve the level and efficiency of social services for the elderly, and promote the composition of an orderly competition mechanism to achieve cooperation *** win.

3. According to local conditions and focus. According to the number of elderly people in the region and the level of development of pension services, fully relying on existing resources, reasonable arrangement of social pension service system construction projects. Home care services oriented to long-term care, nursing rehabilitation and community day care as the focus, categorized to improve the function of different elderly service institutions and facilities, and prioritize the solution of the most urgent needs of the elderly groups of old age.

4. Deepen the reform and sustainable development. In accordance with the principle of separation of management, government affairs and government enterprises, to promote the reform of the public elderly service organizations in an integrated manner. Distinguish between for-profit and non-profit, and strengthen the registration and supervision of social elderly service organizations. Inventory should be revitalized and management should be improved. Improve the investment mechanism, service norms, construction standards and evaluation system of elderly services, promote the construction of information technology, accelerate the construction of professional teams for elderly services, and ensure the benign operation and sustainable development of elderly institutions.

Fourth, goals and tasks

(a) Construction goals.

By 2015, the basic composition of a perfect system, sound organization, moderate scale, good operation, excellent service, supervision in place, sustainable development of the social service system for the elderly. The number of elderly beds per 1,000 elderly people reached 30. Home care and community care services network is basically sound.

(ii) Construction tasks.

Improve the home care environment and improve the home care service support system. Community day care centers and specialized elderly institutions as the focus, through new construction, expansion and acquisition, to enhance the level of social service facilities for the elderly. Fully consider the level of economic and social development and the degree of development of the aging population, "Twelfth Five-Year Plan" period, an increase of more than 3.4 million day-care beds and institutional beds, to achieve the total number of elderly beds doubled; renovation of 30% of the existing beds, so that they reach the construction standards.

At the level of home care, support for the implementation of home accessibility modifications for the elderly in need. Supporting the development of home service organizations, further developing and improving service materials and programs, and bringing convenient services for the elderly to age at home.

At the level of urban and rural communities for the elderly, the focus is on the construction of day-care centers for the elderly, day-care centers, activity centers for the elderly, mutual-help service centers for the elderly, and other community facilities for the elderly, and the promotion of comprehensive community service facilities to enhance the function of elderly services, so that day-care services basically cover urban communities and more than half of the rural communities.

At the institutional level, the focus is on promoting the construction of nursing, conservation and medical care facilities for the elderly. In cities above the county level, there is at least one elderly care facility that focuses on adopting disabled and semi-disabled elderly people. At the national and provincial levels, the construction of a number of elderly care facilities with practical training functions.

Improve the level of equipment for social services for the elderly, encourage the research and development of specialized equipment and aids for elderly care, and attentively promote the provision of special vehicles for elderly services.

Strengthening the construction of information technology in elderly services, relying on modern technological means, to bring efficient and convenient services for the elderly, standardize the management of the industry, and continuously improve the level of elderly services.

Through new construction, expansion, remodeling, purchase and other means, the construction of elderly service facilities according to local conditions. New neighborhoods should be integrated planning, the construction of elderly service facilities into the public building supporting the implementation of the program. Encouraged through the integration, replacement or change of use, the idle hospitals, enterprises, rural people idle houses and various types of public training centers, activity centers, nursing homes, small hotels, small guest houses and other facilities and resources transformed for elderly services. Through the research and development of equipment and rehabilitation aids, the provision of special vehicles for elderly services and the construction of information technology, comprehensively enhance the potential of social services for the elderly.

(D) Operating mechanism.

Give full play to the fundamental role of the market in resource allocation, and create an environment of equal participation and fair competition for all types of service providers to realize the sustainable development of social services for the elderly.

Public elderly care institutions should give full play to their fundamental and safeguarding role. In accordance with the overall idea of the national classification to promote the reform of institutions, rationalize the operation mechanism of public elderly care institutions, establish a duty system and performance evaluation system to improve the quality and efficiency of services.

Encourage conditional or new public elderly institutions to implement public-private partnership, through public bidding to select various types of specialized institutions responsible for the operation. The organization responsible for operation should adhere to the nature of public welfare, through service charges, charitable donations, *** subsidies and other channels to raise operating costs to ensure their own sustainable development.

Strengthen the cultivation and support of non-profit social institutions for the elderly, and support their development by providing corresponding construction subsidies or operating subsidies in the form of private subsidies. Encourage private capital to invest in the construction of specialized service facilities to carry out social services for the elderly.

Promote social professional institutions to participate in the operation of senior care service facilities by exporting management teams and carrying out service guidance, and guide the development of senior care institutions in the direction of scale, specialization and chaining. Encourage social organizations to adopt *** provide for the elderly, *** enjoy resources, *** assume responsibility.

(V) financing.

Social pension service system construction funds need to be raised from various sources, multi-channel solution.

To give full play to the fundamental role of the market mechanism, through the land guarantee, credit support, subsidies and *** procurement and other forms of guiding and encouraging enterprises, public welfare and charitable organizations and other social forces to increase investment in the construction of elderly service facilities, operation and management.

Local *** at all levels to effectively fulfill the function of basic public **** services, strengthen the expenditure in the construction of the social pension service system, arrange financial special funds to support the construction of public welfare pension service facilities.

The Ministry of Civil Affairs welfare lottery public welfare funds and local lottery public welfare funds at all levels should increase the capital investment, and prioritize the protection of the construction of social pension service system.

The central government has set up a special subsidy investment, based on the level of economic and social development in various places, the size of the elderly population, etc., to support the development of the local social pension service system, focusing on the construction of community day-care centers and facilities for elderly care institutions.

V. Guarantee measures

(a) Strengthen the overall planning and organizational leadership. From the construction of a harmonious socialist society, fully recognize the important benefits of strengthening the construction of the social service system for the elderly, enhance the sense of mission, sense of duty and sense of urgency, the construction of the social service system for the elderly at all levels *** the important agenda and goals and responsibilities within the scope of the assessment, into the economic and social development planning, and effectively grasp the good. Localities should establish by the civil affairs, development and reform, aging departments led by the relevant departments to participate in the work mechanism, strengthen organizational leadership, strengthen coordination and communication, strengthen the supervision and inspection of the implementation of the plan, to ensure that the planning objectives of the plan to be achieved on schedule. Encourage the community to monitor the implementation of planning.

(b) Increase financial investment, the establishment of long-term mechanism. The public elderly institutions to ensure that the funds required, should be included in the financial budget and the establishment of a dynamic security mechanism. To take the public construction of private, entrusted management, purchase of services and other ways to support social organizations to build or operate the public welfare institutions for the elderly. Encourage and guide financial institutions to innovate financial products and services on the premise of risk-controllable and commercially sustainable, improve and perfect financial services for the social pension service industry, and increase credit investment in pension service enterprises and their construction projects. Explore with dedication the expansion of market-oriented financing channels for the social pension service industry. The company is also exploring ways to directly subsidize or subsidize interest rates to support private capital investment in the construction of specialized elderly service facilities.

(C) Strengthen the construction of the system to ensure standardized operation. To establish and improve the relevant laws and regulations, the establishment of elderly service access, exit, regulatory system, increase law enforcement, standardize the behavior of the elderly service market. Develop and improve the relevant standards for home care, community care services and institutional care services, establish a corresponding certification system, vigorously promote the standardization of care services, and promote the in-depth development of care services demonstration activities. Establishing a rating system for senior care institutions. The establishment of an evaluation system for the elderly, such as the assessment of hospital admission and the assessment of the needs of elderly services.

(D) Improve support policies and promote healthy development. At all levels *** should be the construction of social pension service facilities into urban and rural construction planning and land use planning, rational arrangement, scientific layout, to ensure land supply. Fit the conditions, in accordance with the land allocation catalog according to law. Research and development of financial subsidies, social insurance, medical care and other relevant support policies, and the implementation of relevant taxes and preferential policies on water, electricity and gas. Where conditions are conducive, they are able to explore the implementation of elderly care subsidies and nursing care insurance to enhance the potential for elderly people to pay for nursing care. Support the establishment of an accidental injury insurance system for the elderly, and build a reasonable risk-sharing mechanism for the elderly care service industry. Establish a scientific and reasonable price mechanism, and standardize service charge items and standards.

(V) accelerate the training of talents and improve service quality. Strengthening the vocational education and training of elderly services, systematically adding elderly service-related specialties and courses in institutions of higher learning and secondary vocational schools, opening elderly service training bases, accelerating the training of professionals in geriatrics, nursing, nutrition and psychology, etc., and improving the professional ethics, business skills, and service level of elderly service practitioners. If nursing institutions have medical qualifications, they can be included in the scope of internship bases for nursing majors, and students from colleges and universities are encouraged to do internships in various types of nursing institutions. Strengthen the development of professional training materials for elderly care services, and enhance the construction of teaching staff. Implement a professional qualification examination and certification system for nursing caregivers, and fully realize licensed employment within five years. Improve training policies and methods, and strengthen vocational skills training for elderly caregivers. Explore the establishment of a mechanism for introducing professional social work talents into elderly care services, and promote the development of social work positions in elderly care organizations. Carry out academic education and qualification certification for social work. Support elderly care organizations to absorb employment of groups with employment difficulties. Accelerate the cultivation of volunteer teams engaged in elderly services, implement a volunteer registration system, and constitute a linkage working mechanism for professionals to lead volunteers.

(F) the use of modern scientific and technological achievements to improve the level of service management. Community home elderly service demand-oriented, community day-care centers as the basis, in accordance with the principle of integrated planning, practical and efficient, to take the convenience of the information network, hotlines, love doorbells, health records, service manuals, community call systems, cable television networks and other forms, to build a community elderly service information network and service platforms, to give full play to the role of the community's comprehensive information network platform for the community to bring convenient and efficient services to the elderly home. (c) Building community information networks and service platforms for elderly services, and giving full play to the role of comprehensive community information network platforms, so as to bring convenient and efficient services to the elderly living in the community. In elderly care institutions, the establishment of electronic files of basic information on the elderly is being promoted, and the daily management of elderly care institutions is being realized through online offices, so that a network-supported information platform for institutions is being built to realize the effective connection of home, community and institutional elderly care services, and to improve the efficiency of services and the level of management. The company's products have been developed to meet the needs of the elderly, and have been used for a variety of purposes.

Each region may, in accordance with this plan and in light of the actual situation, formulate its own plan for the construction of a social service system for the elderly.