Solution: If the paper feed area can see the paper, slowly pull the paper down out of the printer can be; if the paper feed area can not see the paper, first open the top cover area, find the jammed paper if you can not easily move the paper, move it slowly out of the roller can be.
Click to print the document, but the printer does not move, it is possible that the printer is offline unresponsive.
Solution: Go to Control Panel - Devices and Manager, select the unresponsive printer, click to see what's printing now, and cancel using the printer offline.
Print the target file without blank pages, but the printed file has blank pages.
Solution: Separate the stuck-together printouts and place them correctly in the paper feed area.
If the printout is dark, it does not match the preview.
Solution: Check the printer nozzle is not damaged, the ink tube is not broken and its print ink type specification is not everything is normal.
If the replacement of ink cartridges lead to the printer can not print, you should first check whether the use of fake ink cartridges or incompatible ink cartridges, both will make the printer can not be recognized, can not print.
Solution: Replace the original genuine ink cartridges
If the printed documents continue to show scanty ink and illegible handwriting, the printer nozzles should be clogged.
Solution: ①Access Start-Settings-Printers and Faxes on the computer connected to the printer, right-click on the printer that needs to clean the printheads, select Printing Preferences-Maintenance, and enter the Printer Maintenance interface. Then, click on the printer cleaning button, select the cleaning - start, at this time the printer will begin to clean the printhead.
②You can also choose to replace the printhead with a new one.
If you print a document and it hangs, you can restart the printer and print it again, but if that doesn't work, you'll need to re-check the connection between the printer and your computer.