1, check the warranty terms: carefully read the warranty terms of the equipment, to determine whether the consumables are included in the warranty coverage. Warranty terms usually specify which parts or accessories belong to the consumables, and specify the responsibility and obligation to replace or repair them.
2. Contact the supplier or manufacturer: If the failure of the consumable meets the requirements of the warranty terms, you can contact the supplier or manufacturer of the device to provide proof and apply for warranty service. They will provide you with further guidance and support.
3. Replacement or repair of consumables: According to the arrangement of the supplier or manufacturer, you need to send the failed consumables to the after-sales service center for replacement or repair. They will provide you with the appropriate repair, replacement or refund services according to the warranty terms.
4, save the relevant documents: when dealing with consumables, be sure to save all the relevant documents and records, including purchase vouchers, warranty certificates, maintenance records and so on. These documents will play an important role in proving the rights and claims process in the future.