Department nursing work plan

Do people-oriented, focusing on humane service, in-depth development of good "patient satisfaction in the department" activities. Strict implementation of the protective medical system, at any time for the sake of the patient, the patient's condition, surgical effects, surgical complications, etc. do not arbitrarily judge, to reduce the patient's psychological burden. Effectively change the service concept and work mode, to ensure that the best nursing work state for patient services, to meet all reasonable needs of patients, to create a warm and comfortable hospitalization environment for patients, to achieve the patient's satisfaction with the nursing work ≥ 95%. The work focuses on strengthening communication with doctors, collecting patient information, obtaining understanding, trust and support, and constantly improving the quality of internal services in order to better cooperate with the treatment, to achieve the clinician's satisfaction with the nursing work ≥ 98%.

Second, strengthen the nursing quality and safety management, to ensure that the annual accident rate of zero

The development of strict departmental rules and regulations, regular organization of error and accident discussion and analysis, for recurring problems to put forward corrective comments, to eliminate the occurrence of errors and accidents. The use of morning meetings, nursing business learning and other forms to enhance the nurse's sense of service, to do active service, warm reception, careful introduction. Various nursing treatment operation to greet the patient, the use of encouraging language, gentle movement, so that patients feel the warmth of loved ones.

Third, strictly abide by the "Hospital Infection Management Code", seriously implement the "disinfection and isolation system"

Further improve the work system of each class, strictly control the flow of personnel. Strict implementation of aseptic operation techniques, the violation of the principle of asepsis of people and things to give timely correction to prevent nosocomial infections, so that one person, one needle, one tube implementation rate of 100%, the rate of infection of aseptic incision ≤ 0. 5%, the routine instrument disinfection and sterilization of the qualification rate of 100%.

Four, do a good job in the management of emergency medicine

To ensure that the emergency medicine intact rate of 100%. Every shift when the handover carefully check, to do a good spare, the account is consistent. The first step is to strengthen the nursing staff's knowledge of first aid, rescue procedures, rescue medicines, the use of rescue equipment and other content training, to achieve everyone's proficiency in mastery and application. Receiving emergency patient notification, can in the shortest possible time quickly start surgery rescue, and can be agile, flexible, skillful with the rescue work.

Fifth, strengthen the nursing staff on-the-job training efforts, and constantly improve the level of business skills

nursing staff three basic level of the average ≥ 85 points; nursing technical operation qualification rate of ≥ 95%; to support the nursing staff to participate in continuing education, learning and training, continuing education credits per person per year ≥ 25 points. Encourage nursing staff to participate in self-study, correspondence courses and various study classes and seminars, so that nursing staff can keep abreast of the new developments in nursing and new theories and technologies related to nursing, and constantly improve the business level of nursing staff to better cooperate with the surgical department to carry out new business and new technologies. Encourage the nursing staff to actively write papers, and strive for the whole department to publish or exchange ≥ 1 paper in publications above the municipal level. In accordance with the nursing training program to arrange for personnel to go out for further training and learning, to improve the level of specialty care, so as to drive the technical level of the whole department.

Sixth, strictly in accordance with the fee standard charges, to be collected, should be collected, not missed

In case of doubt and disputes in a timely manner to verify the processing. The company's main goal is to provide the best possible service to its customers. The company is also responsible for the maintenance of medical equipment, so as to achieve the performance of instruments and equipment and the use of the situation in mind, to ensure that the normal operation of the clinical.

Seven, the establishment of a perfect nursing quality control system

Department of quality control team to increase self-examination, found that the problem of timely improvement; regularly look for nursing care and analysis of hidden problems and feedback, so that the work of the program, standardized. Through the statistics of the total number of hospitalized patients, satisfaction surveys, the presence of errors and omissions and complaints, the nursing department quality control, improve and promote the nursing work, and constantly improve the quality of nursing care in our department.

VIII, strengthen the management of clinical teaching, do a good job of teaching

According to the requirements of the internship program to develop a teaching plan and arrange for specialists to teach, according to the experience of clinical teaching and constantly improve the teaching methods to strengthen the teaching ability of the teacher to teach the cultivation and improvement of the conscientious implementation of the "XXX project", the successful completion of the "xxx project". "The company's mission is to provide the best possible service to its customers.

九、做好病房新楼搬迁的准备工作

conscientiously carry out the implementation of the Ministry of Nursing quality management standards, to strengthen the quality control of undergraduate nursing, further standardize the nursing workflow, on time quantitative assessment and quality analysis, the quality control indicators to meet the Ministry of Nursing quality target requirements. Organized to learn the knowledge of the new surgical care, for the relocation of the ward building to do all the preparatory work.

First of all, I thank the director, the head nurse for my trust and give me the opportunity to let me continue to exercise in the nursing team leader position, in 20xx I have a lot to do not good enough especially in the management there are still a lot of missing places, I hope that in the future work of their own can continue to summarize the lessons learned and continue to learn, and strive to do a better job, is now the work plan. 20xx year work plan is summarized as follows:

A, the main objectives

1, strict aseptic operation, infusion reaction rate of zero;

2, sterilization and disinfection qualified rate of 100%;

3, medicines, instrumentation and first aid items intact rate of 100%;

4, Annual nursing accident rate of zero;

5, basic nursing theory knowledge assessment results average score & gt; 90 points;

6, nursing technical operation assessment results average score & gt; 90 points;

7, venipuncture success rate & gt; 90%;

8, patient satisfaction with nursing care is & gt; 95%;

Second, guarantee measures

1, to strengthen nursing management to ensure that the goal is achieved. Establish and improve the rules and regulations (with shift handover system, checking system and the duties of the nurses of each class), the system of control, to take strong supervision measures, so that the system to form a habit so that the department to form a good atmosphere, in order to facilitate the long-term development of the department;

2, to strengthen the basic theoretical knowledge of the training, so that the nursing staff to improve the quality of the overall and professional competence, monthly business training organization More nursing books, pay close attention to the new developments in nursing knowledge;

3, strengthen the nursing professional and technical training, especially the use of indwelling needles, improve the success rate of venous puncture, and constantly summarize the lessons learned in the work of the courage to do fine, to overcome psychological barriers. Discuss the reasons for puncture failure on a regular or irregular basis, and ask the more experienced nurses to teach the experience of successful puncture. Actively learn the new business and new technology related to nursing;

4, strengthen the nursing operation standardization, the implementation of process-oriented services. Strict aseptic operation and checking system to improve the quality of care;

5, seriously do a good job of basic care, so that the nursing work more standardized. Keep the bed clean, no odor, no stains, items arranged neatly standardized, the number of drops of infusion in line with the doctor's orders, diligent inspection of infusion patients, good observation of the condition, found that the problem is resolved in a timely manner;

6, efforts to improve the attitude of the service, so that the patient is satisfied with from the heart. Each nurse is required to establish a good service attitude, treat each patient with enthusiasm, take the patient's satisfaction as the ultimate goal of our work, as far as possible to provide convenience for patients. Eliminate raw, cold, hard, shirking the patient's phenomenon occurs, never allowed to quarrel with the patient.

Third, the management of drugs

1, a regular inventory of drugs, to prevent backlogs, deterioration, found that there is precipitation, discoloration, expiration date, labeling fuzzy drugs reported to the Pharmaceuticals Division in a timely manner to deal with;

2, the establishment of the appropriate amount of drug base, according to the department of the routine use of medication, to ensure that both the clinical use of medication, but also to avoid the backlog.

Fourth, the management of goods, should be open-source, cost control as the premise

1, to strengthen the hardware and facilities of the Department of 'routine inspection awareness, strengthen the performance of a variety of instruments and safety checks, timely detection of problems in a timely manner to repair, to maintain the instrumentation is in good condition;

2, the implementation of the quantitative management of one-time items, so as to ensure that the clinical needs and avoid backlogs. Quantitative management of disposable items, to ensure that both the clinical use of demand but not waste, such as infusion sets, adhesive tape, swabs, etc. should be based on the number of daily infusion of the appropriate amount of preparation, to prevent the loss of disposable medical supplies;

3, the management of indwelling needles, each use of the tool should be registered, and record the operator and the use of the child's name. The fee for sealing the tube should be written as intravenous injection fee collected by the charging room.

Fifth, under the leadership of the head nurse regularly and irregularly check

Nursing quality, supervise the nursing staff to seriously implement the nursing routine, nursing system, nursing technical procedures and observation of the condition of the patient, every month nursing technology assessment, evaluation; first aid medicines and familiar with first aid technology drills, so that each nursing staff can be skilled in first aid medicines and equipment. The first-aid medicines and equipments can be used by every nursing staff.

Sixth, improve the unity of the department, improve the cohesion of the department

Let everyone's heart full of love, full of passion for work, so that the ward is full of laughter, so that the department is full of warmth! For the existing level of nursing work, there is still a certain distance from our expected goals, there are still some such and such problems, I hope that the director, the head nurse's help can mobilize everyone's enthusiasm, so that everyone has a sense of ownership, I believe that the department's tomorrow will be even better.

From the above is my nursing work plan for the year 20xx, in the work will always not exist, please director and nurse more help, more understanding!

Department of nursing work plan 3 3

Under the guidance of the hospital leadership, to create x-level hospital as the goal, closely around the hospital's work policy and work plan, and conscientiously fulfill the functions of the Department of Nursing will seriously improve the following work:

A. Strengthening of the quality of nursing care management, and strive to improve the quality of nursing care. Nursing unit to implement goal management, the nursing department to develop relevant quality standards and inspection and scoring rules

1, the nursing unit to seriously organize the implementation of the assessment, through the goal management to promote the nursing staff to change the concept of enhancing the sense of dedication, awareness of active service, quality awareness, safety awareness, thus contributing to the improvement of the quality of nursing care;

2, to be too fine, Too fine, too real, too strict rigorous attitude to grasp the whole quality management of each nursing work, that is, the basic quality, link quality, end quality, of which the link quality is the focus. Nursing Department will go into the department to standardize the management of each link;

3, increase the hospital infection control. Strictly comply with the implementation of disinfection and isolation, and do a good job of monitoring the environmental hygiene of the hospital area, the results should be up to standard. At the same time, do a good job at any time disinfection, terminal disinfection, daily disinfection. Disinfection of items after use according to the principle of treatment, disposable items according to the requirements of management, use and disposal.

Second, continue to carry out the responsibility system overall care

Further enrich the connotation of the overall care, the introduction of our hospital nursing philosophy: all patient-centered, to the premise of patient satisfaction! We will present you with an elaborate and cozy nursing care!

Three, strengthen the management of nursing human resources

1, the age of x years of nurses below the implementation of the rotating section, focusing on the training of the basic skills;

2, in the hospital for general training and comprehensive improvement of the general training on the basis of the backbone of the team focus on the cultivation of the requirements of proficiency in nursing technology, but also requires a grasp of difficult new business, new business, new business, new business, new business. Good difficulty of the new business, new technologies and other aspects of nursing technology, in the nursing team to play a demonstration and backbone leading role;

3, the Department of Nursing will take a variety of channels, to provide nursing staff with learning opportunities:

(1) Encourage staff to participate in the nursing self-study and correspondence learning to improve their academic qualifications. Change the nursing team to secondary school-based structure.

(2) seriously grasp the continuing education. Select and send outstanding nursing staff to the province short-term nursing knowledge training courses to learn to management knowledge, specialty knowledge progress.

4, adhere to the monthly nursing knowledge in the hospital, new business new technology, professional and technical training. The Department of Nursing focuses on standardizing nursing room, improve the quality of room, in order to improve the level of professional knowledge and practical ability.

Four, nursing safety is the focus of nursing management

Nursing safety work long and unremitting, should be done to macro management and micro management, make full use of the secondary nursing management system, each of their respective roles, layer by layer checking, and effectively do a good job of nursing safety management, to reduce the number of medical disputes and medical accidents hidden danger, to protect the patient medical safety:

This is the first time in the history of the hospital, and the first time in the history of the hospital. Safety:

1, the Department of Nursing to do a good job of macro-management, supplement and improve the nursing safety management measures, to grasp the pre-service training of nursing staff at all levels, regular and irregular inspection of the safety work;

2, the head nurse to do a good job of micromanagement. Adhere to the poisonous and anesthetic drugs, rescue drugs, with the material shift shift handover, rescue instruments to maintain the functional state, to maintain the good rate of rescue items up to 100%. Grasp the link monitoring of nursing staff, patient link monitoring, time link monitoring and nursing operation link monitoring.

V. Improvement of various nursing rules and regulations

1. Nursing administrative system:

(1) Nursing meeting system:

① Nurse manager regular meeting. Held once a month, the participants carefully recorded and communicated;

② hospital nurses conference;

③ departmental nurses meeting. Held once a month, all the nurses to participate;

④ Nursing morning meeting;

⑤ Work break symposium.

(2) Nursing room system:

① Section teaching room: organized once a month, for difficult cases or nursing problems, pre-arrangement of specialists to prepare, put forward the focus of the Department of the need to solve the problem, presided over by the head nurse or nurse in charge, and make a detailed record.

② hospital teaching room: quarterly organized by the nursing department.

③ routine checkup

a, general nursing checkup: once a week, by the chief nurse;

b, the head nurse checkup: no less than two times a day, the quality of care in the hospital district, critically ill patients, the nursing duty to perform, clinical care, ward management and other work to check, supervise and implement;

c, the head nurse checkup: organized by the Department of Nursing, each section of the head nurse to participate in, once a month. The head nurse of each section to participate in, once a month. Against the contents of the target management;

d, the head nurse night check-up: once a week, by the head nurse of each section of the opposite;

e, holiday check-up: holiday, double holiday, 1-2 times a day, organized by the nursing department of the hospital or ward inspection, check the holiday period of each section of the duty personnel and the implementation of the rules and regulations to guide the The company's website is a great source of information about the company's products and services.