Front desk is one of the modern enterprise positions, usually mainly responsible for customer visits and registration, telephone transfer and other matters, welcome guests, determine the intention of the guests and reception, handle the relevant procedures, answer calls, return visits to the common problems, as a property management front desk, but also to write a good summary of the work of the front desk of property management. Here is my collection for you have about property management receptionist work summary, I hope you like it.
#182468 Property management receptionist work summary 1
In the blink of an eye, I came to ___ property company work has been a month and a half. During this period in the company's leadership and colleagues under the careful guidance, I have some initial understanding of the property management, the work of the front desk has been basically familiar with and understand.
The front desk of the property is the most direct and frequent department dealing with the owners, so the quality of the staff directly affects the company's image. At the beginning of the customer service work I do not understand very well, and then simply think that it is just sitting there to answer the phone, dealing with some of the tedious day-to-day matters. After learning to understand that I know, I have to face a variety of owners, for them to solve a series of problems. Reception of owners, we have to be warm and thoughtful, smiling service, so that even if the owners come with emotions, but also let him return with satisfaction. Once the owners of complaints, the first can not be afraid, not to retreat, we must have the patience to listen to the owners to finish, to understand the real cause of their complaints, carefully persuade, pacify the owners after the first time to cooperate with the processing and make good records. I firmly believe that every complaint is a kind of growth. Although the work of the front desk is trivial, it should not be taken lightly, and we should always keep in mind the workflow and responsibilities. I still remember the first time I went to read the water meter with Su Yajuan, we drilled into the pipe wells one floor at a time, not caring about how hot and dirty it was inside, in order to be able to accurately record the numbers on the water meter. Because I know that the property service work to have a sense of responsibility, can not hold more than one thing less than one thing, things do not matter to oneself indifferent attitude trance to cope with the work, we must hold a proactive for the owners of the problem solving attitude enthusiastic for the service of others.
In the study and collation of service industry standardization pilot declaration of information, I have a deeper knowledge and understanding of the company's corporate culture, rules and regulations and job responsibilities, work norms. The study and understanding of the functions and operating procedures of each department make me more clear and comfortable in the work of the front desk.
Summarizing this period of work and learning, I still have certain problems in dealing with complaints. Due to the lack of experience and the structure of the house and some public facilities and equipment do not understand, often owners reflect some of the problems can not be timely and effective help and solve, just a good record of work, and then report to the leadership. However, I believe that as I continue to learn and accumulate work experience, these problems, I will deal with more and more comfortable.
#182469 Property Management Front Desk Work Summary 2
In the upcoming past 20__ years, I am in the company's leadership is the concern of colleagues and enthusiastic help, successfully completed the reception of the corresponding work. Now summarize the work of the year 20__.
First, the basic content of the work of the front desk.
The work of the front desk is a need to have patience and responsibility of the position, enthusiasm, positive attitude is very important. 20__ November, I began to engage in the reception work, know that the receptionist is the first person to show the company's image. In the work, in strict accordance with the company's requirements, work clothes on duty, five clear. Warmly treat every visiting customer, and warmly guide to the relevant office. For the company to provide a convenient, but also for the customer to provide convenience. Answer the phone, do listen patiently to customer inquiries, and to the best of our ability to make the appropriate answer.
Second, the front desk work experience and lessons learned.
In to ___ enterprise work before, although also had a receptionist work experience, but, still need to continue to learn and work hard. For example, in terms of comprehensive quality, the sense of responsibility and dedication to be further improved, the concept of service to be further in-depth. During the work period, let me learn how to communicate better, how to be down-to-earth and aggressive.
Third, the front desk work of the next plan.
Based on the love of reception work, I will strictly require myself not only to comply with the company's relevant work system, but also more positive and down-to-earth approach to work. Strive to improve the quality of work, strengthen the sense of responsibility and dedication to work. I will further better show their own strengths, to overcome deficiencies, and avoid shortcomings. Solidarity with the company and colleagues to create better work performance for the company!
#182470 Property Management Front Desk Work Summary 3
____ the end of the year, our company through public bidding won the bid ____ Rural Commercial Bank Corporation (hereinafter referred to as ___ Farmers and Merchants Bank) head office of the comprehensive building property management project, _x_ January 15, our company sent assistant managers x_x_ 15 security guards and 2 elevator drivers *** 18 people, pre-intervention agribusiness bank property services, mainly for agribusiness bank building construction site to provide security and elevator driving, etc. x_x_ early May formally take over x_x_ agribusiness bank comprehensive building property management services to x_x_ project manager of the property services office officially began to operate. Over the past year, x_x_Agribank property service office in the company's leadership of the concern and guidance, in the owner party x_x_Agribank Co., Ltd. and the strong support of the sub-logistics management center (now the Ministry of Administration and Management), according to the "Property Service Contract", the establishment of a sound service office of the rules and regulations, focusing on internal management, and strive to provide good property services, the work of all the work to promote in an orderly manner, the work of the property service The work of the property service has made steady progress, now x_x_work is summarized as follows:
First, strengthen the training, improve service awareness, co-ordination, and actively improve the quality of customer service
1, strengthen the customer service administrator business training, so that the "first training, and then on the job". The company recruited four customer service administrators unified arrangement to the headquarters in Suzhou, 15 days of pre-job training, so that customer service administrators have a preliminary understanding of the basic knowledge of property services, establish a sense of service, learning a certain meeting services, banquet service skills, with a preliminary business skills. Allocated to the service office, the service office in the tension of the preliminary work of the spare time for customer service administrators to carry out on-site secondary training to strengthen the meeting service, banquet service and other aspects of targeted training. November after the takeover of the clubhouse, the batch arrangement of financial clubhouse service personnel to ____ hotel guest rooms for internships, to improve the service skills of the clubhouse service personnel.
2, for the customer service administrators are mostly not engaged in the status quo of property services, the Service Department has strengthened the customer service awareness training guide, through the regular meeting of the advocacy, on-site lectures, case analysis and other forms of customer service administrators to improve the understanding of the work of the property services, to establish a "cordial service, happy service" awareness.
3, ____ Farmers and Merchants Bank property customer service involves reception, conference services, banquet services, club services and other aspects of the content is more complex, the bank leadership requirements are higher. Service Division of the customer service work is divided into sections, the implementation of people, while staffing unified configuration, co-ordination arrangements to improve efficiency. Each customer service work, are arranged to specialize in charge. Important customer service work, then held a special preparatory meeting to coordinate the work of various departments, and strive to achieve effective engineering protection, the activity process safety, on-site service to the activity environment clean.
4, reception, customer service staff in the reception of visitors must be "standing service, service with a smile", and after verification with the interviewee, please ask visitors to fill out the "guest list", after registration, before entering the floor. At the same time, in cooperation with the Security Department, to strengthen the screening and verification of visitors, throughout the year, many times to discourage salespeople, poorly dressed people to enter the floor.
5, meeting services, daily inspection of the conference room to ensure that the facilities and equipment used normally, found that the engineering, health and other aspects of the problem in a timely manner to notify the relevant departments to solve. Before the meeting, according to the owner's request, prepare the fruit, tea, debugging sound microphone, air conditioning to the right temperature, make the venue ready. For important meetings, arrange customer service personnel to meet and greet at the entrance of the floor elevator and conference room. Do a good job in the meeting to add tea, change the ashtray and other services. After the meeting, turn off the lights and air conditioning, clean up the meeting room, wash the tea cups, etc., and do a good job after the meeting. Annual **** to provide conference services.
6, banquet service, the bank according to the needs of the work, regular banquets, near the end of the year, all kinds of banquets more. Service Office in accordance with the requirements of the owners, for the banquet tables, different specifications, arrange for the appropriate personnel to provide services, do a good job of pre-banquet preparations; during the banquet, to provide thoughtful on-site service, and according to the leadership preferences, pay attention to the relevance of the service. Annual **** to provide banquet service times.
7, after taking over the financial club in November, the three club service personnel into the state faster, according to the different service objects and the owners of the party requirements, in the customer service department with the assistance of other personnel, and actively provide KTV, chess and card room, guest rooms and other club services, and get the owners of the party and guests praise. Year **** provide clubhouse service times.
8, focusing on customer service personnel management. Daily inspection of the customer service administrator grooming, post image, work completion, timely understanding of the customer service staff post work status, found and corrected the behavior of the customer service administrator does not meet the post requirements.
9, the establishment of the warehouse management system, a clear person in charge of material requisition, to strengthen the various types of materials into the warehouse, collocation management. Practice economy, the unused bed frame as shelves to use, part of the cleaning equipment is damaged, repair and then use. All kinds of materials in the warehouse are neatly arranged, and there are records for entering and leaving the warehouse. Meeting materials, cleaning supplies, office supplies, club items are specialized custody, part of the office items, cleaning supplies to the old for the new, effectively controlling the loss of materials.
10, clear specialists to collect, categorize and archive all kinds of documents of the service. The department's quality records, forms and forms for regular checks, the records in line with the company's quality record management requirements.
11, and actively assist the bank to successfully complete large-scale activities service work. May bank to carry out the "new building to move in and donate to the earthquake-stricken areas of Sichuan ceremony"; October bank to hold a "Chung Yeung Tea Party" and "college students compliance culture exchange. In October, the bank held the "Chung Yeung Festival Tea Party" and "college students compliance culture exchange" activities; in November held the "Staff Congress", in December the bank side of the large-scale silver enterprise "New Year's Day Symposium" activities, these activities In these activities, the Customer Service Department of the Service Department have provided the pre-session items prepared, etiquette reception, tea service, after the meeting venue after the service.
Second, lay a solid foundation, comprehensive management, strengthen training and supervision, and seriously do a good job of security.
1, establish and improve the department's rules and regulations. According to the company's "Security Workbook" and the requirements of the relevant documents, the preparation of the service "security guards unified norms" and the security guards of each post responsibility, each post operating procedures, "security operations management regulations" and other relevant rules and regulations, and in the work of the security guards have been trained, security guards are asked to follow.
2, focusing on the construction of security backbone team. In the work to support and help the security team leader, in the business training and guidance of the security team leader, in a timely manner for the security team leader to apply for the team leader to participate in the examination, improve the income of the team leader, and stabilize the security backbone of the team. Throughout the year, we have organized business training for security shift leaders to improve their ability to lead and manage their shifts. Daily work, the security team leader for work supervision, inspection, requiring the team leader to lead the class to strictly implement the daily work, the individual work omission of the security team leader to criticize the processing, the work ability of the general, the role of the security team leader of the poor role model to adjust.
3, the daily security guards on duty to check the status of work. Service, department, team three-level inspection, security team leader inspection through the "checking records" and "security instrumentation checklist" for the record, many times to correct the image of the post is not standardized, failed to effectively fulfill the post duties phenomenon. Disciplinary violations of the security guards to criticize and educate, in violation of the company's "assessment and management provisions" of the behavior of the deduction of points to deal with.
4, standardize the security daily process, the security guards handover, take over the post situation report, post change, handover, patrol and hit the point, replace the elevator carpet, lift the flag and other daily work to prepare a good workflow, supervision and inspection, do a good job of day-to-day, basic work, standardize the internal management order.
5, the development of the department's monthly training program, strengthen the security guards of the business capacity training, the end of each month, do a good job of the next month's security training program, strengthened the security team, physical fitness, fire theory and practice, the basics of property management, service awareness, laws and regulations, emergency response plan and other aspects of training and education. We have carried out business assessment many times to understand the effect of training, improved the training method, and strengthened the training of security guards' ability to know and understand through regular centralized lectures, practical exercises, post guidance, and pre-shift (after-shift) meetings. Through the written examination, oral questioning, practical examination and other forms of training effect to confirm.
6, strengthened vehicle management, in the preparation of peripheral post operating procedures, focusing on the refinement of the vehicle inspection aspects. In the building car garage, bicycle garage and the peripheral car park vehicle management, take the guidelines for parking, vehicle inspection and timely recording, posting a single ("Vehicle Parking Notice", "non-motorized unlocked tips", "abnormal vehicle condition notice") tips and other ways to daily for the building range of vehicles for the management of the vehicle, found that the car is abnormal in a timely manner with the owner to contact to deal with. Focusing on the timeliness of the vehicle inspection, timely detection and immediate processing, to avoid the embarrassment of the car owner left after the discovery of the problem and then go to find the owner.
7, do a good job in the supervision of property facilities, daily inspections of the building, the timely discovery of property facilities damage and the formation of a written report to the Engineering Department of the Service Office or the bank property management sub-control departments to deal with. For the damage to the building facilities and equipment timely detection and treatment, twice in November found that the bank employees vehicles crashed basement exit south side of the stone, in accordance with the relevant plans for proper handling. At the same time, strengthened the security guards to care for public property education and guidance, individual security guards do not care for public property to criticize and educate.
8, focusing on the safety of equipment and facilities to prevent the integrity of the inspection, timely detection and treatment of equipment anomalies. For the early construction of the remaining problems, such as the camera with PTZ can not freely adjust the angle, the floor fire equipment is not connected to the monitoring of the fire linkage device, the elevator is not installed third-party call system and other issues, the formation of a written work contact form reported to the bank side of the property sector in charge of the work of the department to deal with some of the problems have been rectified; the security department responsible for the security room facilities and equipment for each shift to check and find that the monitoring can not be a normal video, Fire linkage cabinet false alarms and other anomalies in a timely manner. Try to do "human defense" and "technical defense" effective combination.
9, strengthened the security guards to comply with the law in the education and publicity, for security personnel from various provinces, experience complex, low culture, ideological and moral quality is not a status quo, strengthened the relevant laws and regulations and the company's rules and regulations of the training, the main content of the training for the "Chinese People's Republic of China *** and the State Security Administration Punishment Law", the "Chinese People's Republic of China *** and the State Regulations on Road Traffic Safety," "Ministry of Public Security," etc., the security work ban, "the security work ban. Prohibition on Security Work", etc. Meanwhile, we have trained the "Security Assessment and Management Regulations" and the "Uniform Norms for Security Guards" and "Employee Code" of the Service Office. Strengthen the supervision of night shift labor discipline, the annual night check no less than four times a month, found that individual members of the spirit of the situation, corrected on the spot.
10, strengthen the ideological and political education of the security guards, the company has a good development space, the security guards are required to work seriously, and actively learn to improve their own quality. Security guards do their job at the same time, actively for the bank, for customers to do good deeds. Throughout the year, we picked up many "rainbow cards" issued by ____ Agricultural and Commercial Bank of China (ACBC) and returned them to the owners through ACBC's bank card department. We strengthened the dormitory management, formulated the dormitory management regulations, and scheduled and inspected the housekeepers' cleaning every month. For the players to create a good rest environment.
#182471 Property Management Front Office Work Summary 4
First, to fully understand the essence of the summary. Summarize is the best teacher, no summary of no progress, summary is a mirror, through the summary can be comprehensive on their own achievements and lessons, strengths and weaknesses, difficulties and opportunities for objective judgment, for the next step in the work of clear thinking, clear goals, develop measures to provide reference and protection. So the summary is not only to the leadership, but also a full range of analysis of their own, so that they know themselves better, to play the advantages, make up for the shortcomings, and constantly improve. For this reason, we must recognize the significance of the summary. Of course, leaders at all levels should also pay attention to the importance of the summary, to let subordinates wide open the word, say everything, the word is not guilty, seek truth from facts, objective and serious summary.
Second, how many plans have been completed, sales targets (sales, sales, returns, profits) to complete the situation, compared with the same period of time whether the task has increased, whether the product structure has been optimized, channel construction and customer relations have been strengthened, the quality of dealers has been improved, dealers and consumers of the brand satisfaction and loyalty has been enhanced, competitors recession! No, if as a team leader also summarize the team building, training and learning.
Third, analyze the reasons for the achievements. No one will succeed casually, every success is behind the hard work. Carefully analyze the reasons for the achievements, summarize the experience, and make it possible to inherit, is to achieve the premise and basis for continuous improvement of work performance. Achievements should be fully summarized, and the reasons should be carefully and objectively analyzed:
1, the achievements of the objective factors: the industry's macro-environmental snobbery, competitors' failures caused by the opportunity, the company's degree of support for the resources given to the team leader in the specific aspects of the guidance, the help of colleagues.
2, the achievements of the subjective factors: their understanding of the objectives and tasks and decomposition, their forward-looking understanding of the market, their own sense of challenge, their own self-learning to improve the quality of problem-solving ability to improve their ability to respond to market changes.
Fourth, analyze the errors and problems that led to the failure to achieve the work objectives. People are self-awareness, summary is not to summarize the situation a good, must be seriously and objectively analyze the work of the mistakes and problems. Through the analysis of the problem, find the reasons, recognize the shortcomings, continuous improvement and enhancement, to achieve continuous improvement in the quality of work. to reflect on why they have not made progress.
Generally speaking there are often the following mistakes and problems in the work:
1, insufficient subjective understanding, the idea is not enough to attach great importance.
2, the self does not have lofty ideals and goals, can not be strict requirements for themselves, subordinates and their own too laissez-faire.
3, the plan is not reasonable, detached from the objective reality.
4, the decomposition of the plan is not in place, the implementation and process monitoring is not in place.
5, the tracking and analysis of competitors is not in-depth, the market reaction speed lag.
6, product structure, price strategy, promotional mix, channel construction, brand communication plan is unreasonable, not in place.
7, poor team management skills, poor quality of individual members, can not meet the requirements of the work.
8, from the strong pressure of competitors, so that their own advantages can not be highlighted.
V. Outlook and analysis of the current situation. Summarize not only to review the past, but also look forward to the future. To the current situation of the status quo and the future development of objective and in-depth analysis:
1, the external macro- and micro-environmental analysis: the status of industry development and development, competitors' current situation and trends in forecasting, the regional market status and development, the channel organization and the relationship between the status quo, consumer satisfaction and loyalty overall evaluation.
2, internal environment analysis. The correctness and clarity of the enterprise's strategy, the enterprise in the product, price, promotion, brand and other resources to match the degree.
3, the analysis of its own status. Their own goals and positioning, work ideas and concepts, personal qualities of the advantages and gaps.
Through the objective analysis of the current situation and the future, we can be more clear about the difficulties and opportunities. Thus, there is a clear understanding of the difficulties and a profound analysis, to find a solution to the difficulties of the method, the opportunity to have a strong insight, and make early preparations to seize the opportunity of the various preparations.
Sixth, the next work plan and arrangements. Summarize the previous year's work is of course the focus of the summary, but better planning and organization of the next year's work is the purpose of the summary, so the next work plan and arrangements are equally important.
1, clear the main ideas of work. Strategy determines destiny, ideas determine the way out, good performance must have a clear and correct support for the ideas. Otherwise, people will become a headless fly, deviating from the direction and track, will go further and further away.
2, the new work of the specific objectives: sales targets, payback targets, profit targets, channel construction targets, regional market development goals, team building goals, learning and training goals.
3, the specific methods to complete the plan: the overall quality of the team and the ability to improve collaboration, resource needs and safeguards, the decomposition of the objectives and tasks, the development and management of the channel, the adjustment and optimization of the product structure, the standardization and management of the market order, the management of customer relations and strengthen the brand strategy and innovation and efficient communication.
#182472 Property Management Front Office Summary 5
In the third quarter of this year, we continue to grasp the management of the internal, external service, with action to enhance the image, to ensure the successful completion of the annual work tasks, "the work of the work of the idea to grasp the work, in order to solve the historical problems. Work, in solving the historical problems, enhance the quality of the community has made new progress. 7-9 three months, the property front desk **** reception of owners to visit the call 4022 times; acceptance of major complaints 12; arrangements for engineering maintenance 3382 single; maintenance of the public **** area of 219; in the summer peak period of water and electricity consumption did not occur due to the property's responsibility for the cause of the water outage, Power outage accident, to ensure the normal life of the owners.
First, continue to follow up, to solve the historical problems
1, in the district east and west sides of the construction of a bicycle shed, to a certain extent, to solve the phenomenon of bicycles parked indiscriminately, chaotic phenomenon;
2, maintenance of the 2, 5 building access control, to improve the safety of these two buildings;
3, completed the east side of the provisional electricity transformation of all the preparatory work, only to be Power supply bureau into the household meter, connected to the official electricity;
4, on the district "closed management" issue widely consulted the owners, to promote this work in due course;
5, combined with the city and district government departments on the "60th anniversary of the National Day to meet the city's landscaping environment layout of notice
5, in conjunction with the city and district government departments on the "60th anniversary of the National Day notice of the city landscape environment," the requirements of the installation of the district's north gate and the south side of the "Cultural Square" night lighting, to enhance the quality of the Pearl River Oasis Homes;
6, in the Riverside Road southeast side of the installation of 210 meters of fencing to solve the problem of the district's south side of the green belt in the green zone of the damage to the green space of parking;
7, the construction of 2 # deep wells. 7, the construction of the 2 # deep well pump equipment room and so on.
Second, put the power to optimize the living environment of the owners
(a) engineering work:
1, "two festivals" before the district environment for greening, beautification, put all kinds of flowers and trees more than 6,000 pots, colorful flags of 35, festive night decorative lamps more than 1,000 m;
2, arrange a special force, check the building sewage, wastewater pipeline, timely solution to the community drainage problems;
3, the timely replacement of damaged fence lights, column head lights;
4, all the towers in the district of the rooftop door closed, to prevent accidents;
5, the building equipment room equipment for cleaning, maintenance;
6, Annual inspection of the elevators in buildings 7-12 in the Central District;
7. Routine inspection of fire fighting facilities;
8. Timely solution to the problem of water leakage;
9. Lightning detection of high-rise buildings;
10. Regular maintenance of the water supply, power supply equipment and facilities;
11, Replacement of led lights in the lobby of each building to further save energy.
(ii) cleaning work:
1, always pay attention to, do a good job of public **** area disinfection, prevention and control of influenza A;
2, carried out the extermination of rats, cockroaches operations;
3, the lobby floor to do the maintenance of the jiejing;
4, in accordance with the provisions of the park road once a month for scrubbing;
5, on the high level of the lobby and lighting fixtures for wiping;
6, the building around the gutter disinfection;
7, timely cleanup of garbage cans of garbage and garbage cans around the grease stains;
8, each rainfall, timely cleanup of the sky surface floor drain, to prevent the sky surface water caused by the roof leakage;
9, the cleaning staff for courtesy and politeness, civilization and production education.
(C) greening work:
timely cleanup of weeds in the park's green space, green plants, flowers and trees for dosing, pruning; morning and evening timely watering.
(D) safety work:
1, the implementation of the pre-shift and post-shift inspection, unified with the belt down system;
2, replacement of the third quarter of the fire hydrant and fire extinguisher seals;
3, every day on and off the peak period, arrange special forces to divert traffic in the South Bridge;
4, to strengthen the control of vehicles in the area, organize the parked anywhere Bicycles, motorcycles, etc.;
5, arranged special forces, organized inspections of the floor, the suspicious personnel inventory, the issuance of small advertisements by the city management department to deal with;
6, increased the supervision of the underground space, timely statistics and to the jurisdiction of the police station on time to report information on the renters. Do not allow the "three noes" (no ID card, no job, no financial resources) rental community, daily safety checks on the basement, and tenants signed a safety management agreement, urging the implementation of its responsibility for safety and fire prevention.
Third, perseverance, efforts to grasp the team building
1, adhere to the professional ethics of all employees and production safety training, security guards for etiquette and courtesy and service awareness training, so that the moral quality of all employees significantly strengthened;
2, arrangements for the management of the backbone of the Ministry of Housing and Construction, the Group and the regional company to participate in the organization of the business training, in particular, increase the property staff of the "Property Rights Law". Property employees for "Property Law" judicial interpretation of the training, and constantly improve the business quality of employees;
3, please owners to all employees lectures, enhance the contact and understanding between the property company and the owners;
4, and Hershey International Homes of the staff to carry out business exchanges.
Fourth, the work of the problems and intentions
Since this year, due to the hard work of all employees, we have done the work of the company's leadership of the strong support of the majority of the owners of the understanding, support and cooperation, the Oasis property in the direction of good development. Most of the historical problems of the Oasis have been resolved or are being resolved, but there are still a small number of deep-seated work, subject to the coordination of the enormity and complexity of the work, and may have to go through a few months before we can see the effect, to achieve the final result.
(a) community security issues, there are three aspects of the work is still trying to solve;
1, closed management issues, mainly related to the closure of the municipal roads in the planning of the problem, still looking for the ideal solution acceptable to all parties;
2, the technical defense issues, the main is a complete repair and re-activation of the access control, visual intercom system. Because of the high cost, the transformation project is complex, has been reported to the higher authorities, is being followed up;
3, the number of security guards, the quality of the problem, we always dare not negligence, but even now look, it still takes about half a year to achieve a more ideal goal.
(ii) green space maintenance issues, we need to continue to negotiate with the project company to find a viable solution;
(iii) individual difficult maintenance issues, such as water seepage through the windows, bathroom leaks, countertops cracking, etc., constrained by the small number of staff and the workload and the outsourcing unit does not cooperate with the factors of the plague, but also need to continue to work hard in order to see results;
(d) the group rent problem that we all have a high voice, need to be under the leadership of the government, we and government departments **** with efforts, after a long period of work, in order to be resolved;
(e) the elderly and children's activities venues and the construction of community health care stations and so on, need to be supported by the government.
Fifth, the owners of friends need to support the work
1, pay the property fee on time;
2, respect, understanding, support the work of the cleaning staff, do not litter, do not litter, do not spit;
3, respect, understanding, support the work of the security guards to cooperate with the checking of validation work, the conscientious implementation of the provisions of the goods release, with the vehicle guidance and command;
3, respect, understanding, support the work of the security guards, with the checking of validation work, conscientious implementation of the provisions of the goods release, with the vehicle guide and Command;