I want to complain about the hospital to what department authorities

Health Bureau.

It is understood that the Health Bureau in the hospital complaints have the following functions:

1, responsible for the local health care institutions at all levels and types of settings, medical services to open, the use of new medical technology, large medical equipment configuration, health care practitioners and mother and child health care special technology, such as the implementation of licensing and supervision of law enforcement. In accordance with the law to mobilize and organize citizens to donate blood, supervision and management of blood supply institutions and clinical blood safety.

2, is responsible for the development or validation (audit, approval) of various types of health care institutions at all levels of medical, nursing, medical technology and related services, quality standards, technical specifications, codes of professional ethics, and implementation of supervision and management.

3, according to law, the management of medical institutions within the clinical pharmacy. To assist the price authorities to develop medical and health service prices, is responsible for regulating the implementation of medical service prices at all levels and types of medical and health institutions.

Extended information

Complaints about hospitals

According to the "Hospital Complaints Management Measures (Trial)", the provisions are as follows:

1, Article 6 of the hospital complaints reception, handling work should be implemented The concept of "patient-centered", follow the principle of lawfulness, fairness, timeliness and convenience.

2, Article VII of the hospital shall improve the level of management, to protect the quality of medical care and medical safety, to avoid and reduce the occurrence of adverse events.

3, Article 9 of the administrative departments of health at all levels and hospitals should do a good job of hospital complaint management and medical disputes people's mediation work.

4, Article 10 of the hospital shall establish and medical quality and safety management combined with the responsibility of the complaint management system, improve the complaint management department and clinical, nursing, medical technology and logistics and other departments of the communication system, to improve the quality of medical care, to protect medical safety.

Baidu Encyclopedia-Health Bureau