I. Background of the thesis
With the rapid development of Sichuan Telecom's CDMA mobile communication network construction scale, communication plays an increasingly important role in the CDMA network construction organization and management activities. The telecommunications new technology and new business project is different from the traditional telecommunications data and switching professional equipment construction project, not only equipment and network hardware platform installation and construction, but also includes the conventional type of engineering management, response type of product solutions, research type of new technology tracking, pilot, R & D type of new product development. As a result, the project management of project construction and the communication management of ongoing projects have put forward new requirements that are different from those of previous telecom equipment installation projects. This determines the new technology and new business projects have the following characteristics:
1. Covering a wide range of specialties, including data, transmission, switching, power supply and many other specialties;
2. In terms of engineering management, the new technology and new business group is in charge of value-added business projects according to the departmental specialty division of labor. The daily management of the project is heavy, the total amount of information of all parties involved in the construction is very large, which is bound to consume a lot of time and energy of the project administrator; in the support of technical solutions for the front-end, the new technology and new business to play the role of the external focal point, the role of the internal coordination; communication management has become a core part of the management of the project;
3. The new technology and new business construction projects in order to quickly capture the market, to provide new services for users, has a strict timeframe requirements;
4. Business, with strict time requirements, the implementation of the project progress, quality, cost, risk control is more difficult to make the project communication management is more difficult;
4. Involving telecommunications departments, units and vendors with a large number of personnel, coordination and communication workload is huge, the parties are prone to asymmetric information;
Sichuan Public Communications Construction Supervision Co. It has obtained Class A supervision qualification for communication engineering approved by the Ministry of Information Industry, Class B qualification for project supervision issued by Sichuan Provincial Department of Construction, passed ISO9001 quality management system certification, and won the AAA grade unit of enterprise credit of China's construction system. As a wholly-owned subsidiary of Sichuan Telecommunication Industry Service Co., Ltd, Sichuan Public Communication Construction Supervision Co., Ltd. mainly undertakes one, two and three types of communication construction project supervision business, including wireline transmission, wireless transmission, telephone exchange, mobile communication, satellite communication, data communication, comprehensive cabling, communication pipeline, communication tower, postal equipment installation and other specialized projects; at the same time, it undertakes the supervision of the second-class and the following projects of housing construction. Project supervision.
The purpose and significance of the paper
This paper emphasizes the close connection between communication and traditional management functions, explores the objective and subjective elements of communication, and reveals the complexity of CDMA mobile communication network construction in terms of communication. The paper examines in detail the relationship between communication theory and practice, and suggests that communication is not simply the sending of information, but focuses on the understanding of information. In addition, the first half of the paper systematically describes the principles of managerial communication; at the same time, there are detailed discussions on how to listen effectively, how to create a good communication atmosphere, how to improve performance and satisfaction through effective communication, and how to improve teamwork. The second half of the book is a vivid interpretation of communication principles with examples of CDMA construction, so that communication theory and practice are organically integrated together. Through vivid cases as a guide to the communication theory organically integrated in the lifelike management communication scene, in-depth and easy to understand.
Three, the paper's research objectives, research content and key issues
1, research objectives:
Through the application of communication management in project implementation, to achieve the effective enhancement of the other management of the project (such as progress management, quality management, human resource management).
2, the content of the study:
This paper will combine the Sichuan Telecom CDMA service network project construction experience, on the process of communication management in all phases of the project to study and analyze. The problems and solutions encountered in each stage will be discussed, and the theory of project communication management will be integrated into the project construction project, in order to better guide the project engineering construction.
3. Key issues to be resolved:
1) Analysis of the problems existing in the construction of the project and the use of the system in the early stage;
2) Use of project management methodology to conduct in-depth research on the problems found and find out ways to solve the problems;
3) Combined with the actual situation, the proposed improvement views.
Four, the thesis of the analysis of ideas, research methods and research program
1, the thesis of the analysis of ideas
1) combined with the theory of project management and pre-engineering analysis of the status quo, to find the problem;
2) analyze the problem of the various influencing factors and the main reasons, to take appropriate measures to solve the problem;
3) on the project management of the communication management to focus on analyzing and researching.
2, research methodology
This paper will refer to the principles and practice of management communication, through the communication management from the project management of Sichuan Telecom CDMA business network construction of the first phase of the project to analyze the construction of the project, through a comparative analysis with the construction of other Sichuan Telecom business network project, and combined with the practical problems of practical solutions. The entire article will be in accordance with the problem, analyze the problem, solve the problem of the "trilogy" idea layer by layer analysis.
--Literature reading, research
--Theoretical orientation, methodological analysis
--Statistical analysis, case study
--Statistical analysis, case study
--Theoretical orientation, methodological analysis
3. Research Program1) Seminar: Communicate with the relevant personnel of Sichuan Telecom's CDMA service network construction, to understand the overall situation of the project and the implementation of the various aspects of the problem, the solution to the program. Communicate with the project manager of each cooperative unit, and have an in-depth discussion on the relevant departments in the project. Because I also participated in the construction of the project, the implementation of the project in all aspects of the construction side, the construction side of the communication and coordination meetings, feasibility seminars have become a program of research.
2) Focus on personnel exchange: communication with the person in charge of the various stages of communication management of the project that needs to be studied in this paper, combining theory and practice, on the use of theory in practice, to find out what needs to be improved, and to listen to the rationalization of the person in charge of the various stages of the experience of the proposal.
Fifth, the innovation of the thesis
This thesis will be fully integrated with the scientific method of communication management, from its own CDMA business network project construction, flexible application of theoretical and scientific knowledge, put forward a new idea and a new method suitable for the communication management of the CDMA business network, which in turn will promote the project managers to achieve the scientific management, so that each phase of the project than the previous project communication More effective, more scientific, the quality of the project is higher and the cost is lower.
This paper will focus on the theoretical study of communication management, focusing on the application of communication management in practice for in-depth analysis and research, and combined with the Sichuan Telecom CDMA business network project, analyze how to more efficiently carry out the project in all phases of the communication management work.
Sixth, thesis outline
Abstract of the thesis
Chapter 1: Introduction (66 pages of thesis writing guide PPT)
1.1. Problem Formulation
1.2. Purpose of the Study and Significance of the Study
1.3. Content and Methodology
Chapter 2: Overview of the Theory of Communication Management
2.1 CDMA Service Network Project
2.1 CDMA Service Network Project
2.2.
2.1 Theoretical Review of CDMA Networks
2.2 Theoretical Review of Teams
2.3 Theoretical Review of Project Management
2.4 Theoretical Review of Communication Management
Chapter 3: Current Status of Communication Management in CDMA Service Network Engineering
3.1 Current Status of Project Management in CDMA Service Network Engineering (Organizational Structure)
3.2 Status of CDMA Business Network Engineering Communication Management
Chapter 4 CDMA Business Network Engineering Communication Management Problems and Countermeasures
4.1 CDMA Business Network Engineering Communication Management Problems
4.2 Analysis of CDMA Business Network Engineering Communication Management Problems (WBS Analysis)
4.3 CDMA Business Network Engineering Communication Management Countermeasures (First-inquiry Responsibility System, Director Responsibility System, Project Manager System, Unified Management and Sub-construction, Multi-Project Centralized Management,
4.4 CDMA Business Network Engineering Communication Management Suggestions
Chapter 5 Conclusion
5.1 Main Conclusions of this Paper
5.2 Inadequacies of This Paper's Research and the Direction of the Next Steps of Research
Acknowledgement
References
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