Complaints about the hospital where to complain

A, where to complain about hospital charges

1, hospital charges to the local price bureau to complain, the specific complaint method is as follows:

(1) medical records, invoices, receipts and so on, all saved as evidence;

(2) to find the relevant departments of the hospital to negotiate;

(3) and the hospital consultation is unsuccessful, you can to the local health administrative department of the medical institution supervision and management office for face-to-face complaints.

2, the legal basis: "Hospital Complaints Management Measures" Article XVII

The complaint management department of hospitals above the second level shall be equipped with full-time staff, and other hospitals can be equipped with part-time staff according to the actual situation. Hospitals should provide the necessary workplace and conditions for the complaint management department and its staff, to protect the staff's work treatment and personal safety. Reception places to install video cameras and recording devices, should do a good job of inventory.

Article 18

The main leader of the hospital is the first person responsible for the management of hospital complaints. Hospital departments, departments shall designate at least one person in charge to cooperate with the complaint management department to do a good job in handling complaints.

Second, what are the criteria for the classification of hospitals

1, level 1 hospitals, is directly to the community of a certain population to provide prevention, medical care, health care, rehabilitation services, primary hospitals, health centers;

2, level 2 hospitals, is to a number of communities to provide comprehensive medical and health care and to undertake a certain teaching, scientific research tasks of regional hospitals;

3, Tertiary hospitals, is across the region, province, city and to the hospital, to several areas to provide a high level of specialized medical and health services and perform higher education, scientific research tasks above the regional hospital.