As healthcare professionals, we need to think from the patient and family's point of view in order to make useful recommendations. Impressions are very important to patients and families as they will be spending time here. Therefore, hospitals should provide a comfortable, warm and humanized environment as much as possible.
The impression of a hospital is not only about the appearance of the building, but also includes aspects including the quality of treatment, the attitude of service and medical equipment. The professionalism of the medical staff is also crucial. If patients feel that healthcare professionals care about their health and well-being, it can help eliminate a lot of anxiety and uneasiness.
In addition, a very important aspect is hospital transportation, from access control measures to the availability of underground parking, all of which will affect the mood of patients and their families when they arrive at the hospital. Whether it's from the planning of the circulation to the cleanliness of the medical equipment, there is a need to focus on the feelings of the patients and their families and provide them with a comfortable experience to achieve better treatment results.