If you are using a Vivo phone, we recommend that you refer to the following methods to solve the lagging phenomenon when playing the game:
1, check the network situation
Please make sure that you are connected to a stable Wi-Fi or data network, if the network condition is not good, the game is prone to operating delays, lagging, dropping, etc.
2, check the power-saving mode and the battery power
Power saving mode will reduce the performance of some devices to extend the device life, if you open the low power mode, it may lead to program lag, we recommend that you enter the Settings > Battery, turn off the Power Saving Mode (Low Power Mode), if the power is too low, please charge the device in time to use it;
3. Adjust the game mode and the game settings
Try to call out the game sidebar and turn on the performance mode (BOOST/Monster mode), or lower the game parameter settings appropriately to improve the gaming experience.
*Note: The higher the graphics quality and anti-aliasing effects, the heavier the system load, the more likely it is to cause heat generation, unstable game operation, etc. It is recommended that you adjust to lower the graphics quality of the game without affecting the visual experience.
4, check the device heating
Mobile phone temperature is high when the appropriate reduction in system performance to reduce the operation of the power consumption and heat, may lead to the game temporarily lag phenomenon, it is recommended to enter the i-butler & gt; Utilities & gt; cell phone cooling, cooling the device, and at the same time, try to avoid charging the game while avoiding the high temperature of the device;
5, Check the screen refresh rate
Go to Settings>Display & Brightness>Screen Refresh Rate and adjust to a high refresh rate, which is higher than the standard 60Hz refresh rate to bring a smoother and more dynamic picture display. (If you can't see the "Screen Refresh Rate" setting option, it means that the model adopts the 60Hz standard refresh rate and doesn't support the setting of high refresh rate)
6, clean up the memory
Since the space available for the device's running memory is too small, and the space available for the storage memory is too small (it is recommended to keep more than 20% of the space), the lagging response will be slow. lead to slow lagging response.
You can choose to operate in the following ways:
(1) Slide up at the bottom and pause to enter the background, clean up the background programs that are not in use for the time being;
(2) Enter the iManager, click on the "one-click optimization" to optimize the phone, and if necessary, you can use the "space cleanup" to free up more space. If necessary, you can free up more space by using the "Cleanup" function.
7, device configuration
Confirm the game configuration requirements, if the phone does not meet the configuration requirements of the large game, there may be lagging, flashing back, can not run, etc.
If the phone does not meet the configuration requirements of the large game, the phone may not be able to run.
If you still can't solve the problem after trying the above methods, please bring your device and proof of purchase to the Vivo customer service center. (Customer service center address: enter the vivo official website / vivo mall APP - my - service outlets / after-sales outlets - select the provinces and cities to check the customer service center address)
It is recommended to call the customer service center in advance to confirm the relevant matters and understand the working hours in order to avoid delaying the valuable time.