First, the compensation standard for the quality problem of consumer law elimination
1. Consumers can get up to ten times the price of the original product due to product quality problems.
2. If the goods or services provided by the business operators are fraudulent, consumers can ask the merchants for three times the price of the goods or accept the compensation for the service fees. If the increased amount of compensation is less than that of 500 yuan, it shall be 500 yuan.
3. If a product defect causes personal injury to the victim, the infringer shall compensate for medical expenses, nursing expenses during treatment, income reduced due to missed work and other expenses.
4. If the victim's property is lost due to product defects, the infringer shall restore the original state or compensate at a discount. If the victim suffers other heavy losses as a result, the infringer shall compensate for the losses.
Second, the causes of equipment quality problems
1, human consciousness; 2. The management is chaotic and the mechanism is not perfect;
3, environmental conditions do not meet the requirements, improper protective measures.
Three, according to the quality inspection report can give what kind of double indemnity:
1, selling adulterated, counterfeit and shoddy goods.
2, take false or other improper means to make the sales of goods insufficient.
3. Selling defective products, defective products, defective products and other commodities, and filling the fake with the real.
4. Selling goods at false clearance price, sale price, lowest price, preferential price or other deceptive prices.
5. Selling goods by using false commodity descriptions, commodity standards and physical samples.
6. Do not sell goods with real names and marks.
7. Hire others for deceptive sales inducement, etc.
8. Make false live demonstrations and explanations.
9, the use of radio, television, movies, newspapers and other mass media to make false propaganda of goods.
10, defrauding consumers of advance payment.
1 1, selling goods by means of false prize sales or repayment of principal.
12, using mail order sales to defraud the price and not providing or not providing the goods according to the agreed terms.
13. Deceive consumers by other false or improper means.
Legal basis:
Law of the People's Republic of China on Protection of Consumer Rights and Interests
Article 55 Where an operator commits fraud in providing goods or services, it shall increase the compensation for the losses suffered by consumers as required;
The increased amount of compensation is three times the price of goods purchased by consumers or the cost of receiving services; If the amount of additional compensation is less than that of 500 yuan, it shall be 500 yuan. Where there are other provisions in the law, those provisions shall prevail.
Business operators knowingly provide goods or services to consumers, causing death or serious health damage to consumers or other victims;
The victim has the right to claim compensation from the operator in accordance with the provisions of Articles 49 and 51 of this Law, and has the right to claim punitive damages less than twice the losses suffered.