Creating a warm hospital activity summary (selected 5)
After experiencing a meaningful activity, we have both increased insight and exercise itself, then write these records in the activity summary to keep in mind. I'm sure most people have a headache with this activity summary, the following is my collection of the creation of a warm hospital activity summary (selected 5), just for reference, I hope to be able to help you.
Creating a warm hospital activity summary 1
Our hospital combined with the creation of the first to strive for excellence in the activities of the three good and one satisfied with the activities of the people-oriented, patient-centered, to the satisfaction of the masses as the starting point and finishing point, efforts to enhance the level of medical services, continuous improvement of medical quality, vigorously carry forward the noble medical ethics, to strengthen the construction of the industry style, and to further solve the medical and health services and the style of industry in the existence of the Outstanding problems. Now the recent summary of the situation is as follows:
First, improve the service attitude, optimize the service process, and constantly improve the level of service.
1, optimize the hospital outpatient environment and process. The full implementation of the timely issuance of test and inspection reports system, under the premise of ensuring the privacy of patients, reasonable arrangements for holiday outpatient emergency and inpatient medical services, improve the hospital logo and diagnostic process guidance system; to promote the construction of hospital information technology, to reduce unnecessary duplication of tests.
2. Improve hospitalization services. The full implementation of the rational allocation of nurse manpower, the implementation of the responsible nurse system, standardize the provision of hierarchical care and overall nursing services as the core of the quality of nursing services demonstration project activities, in order to "good skills, communication" as the focus, as soon as possible to enhance the technical operation of young nurses and the level of humane service. Strengthen the standardized construction of the ward, strict management of visiting and accompanying, and create a clean and peaceful hospital environment for the hospitalized patients. The implementation of hospitalization service center, for hospitalized patients to provide accompanying examination and other services, convenient for hospitalized patients.
Second, strengthen the medical ethics education, vigorously promote noble medical ethics, serious industry discipline.
1, continue to increase medical ethics education. To adhere to the positive education, continue to cultivate and set up a number of advanced models, increase the morality, medical skill, dedication and advanced models of publicity, combined with the characteristics of the health industry, in-depth awareness of the purpose of professional ethics and discipline and legal education, to guide the majority of medical personnel to establish a good medical ethics.
2, the implementation of medical ethics and medical system norms. Adhere to the principle of treating both the symptoms and the root causes, comprehensive treatment, punishment and prevention, focusing on prevention, and vigorously strengthen the punishment, and promote the smooth progress of the reform of the medical and health system. Strengthen the medical ethics education, the implementation of medical ethics assessment, regular assessment of physicians and malpractice records and other systems, to increase hospital inspections and punishment of violations of law and discipline, serious practice discipline.
3, resolutely put an end to the purchase and sale of medicine and medical services in the unhealthy wind, serious industry discipline. Firmly put an end to eat, take, card, want, indiscriminate charging, accept or ask for "red packets", accept kickbacks, commercial bribery and other undesirable phenomena. Strengthen the long-term mechanism for the control of commercial bribery in the field of medicine purchasing and marketing. Strengthen the economic management, improve internal control mechanism, strict unified authority and approval procedures.
Three, in-depth review of the conduct of the wind, proactive acceptance of social supervision, and strive to achieve "mass satisfaction".
1, to seriously carry out patient satisfaction surveys and discharged patients return visit activities, to solicit comments and suggestions, targeted to improve services.
2, continue to carry out the democratic evaluation of the wind as an important carrier to promote the work of health correction and safeguard the interests of the masses, actively organize and take the initiative to participate in the activities of the democratic evaluation of the wind to evaluate the corrective, focusing on rectification. Give full play to the role of the wind supervisor, listen carefully to the voices of the masses, timely resolution of the outstanding problems reflected by the masses, and strive to make the community satisfied.
3, the full implementation of the hospital affairs open system, and further implementation of the requirements of the hospital affairs open, enhance the awareness of the medical institutions hospital affairs open, and promote the medical institutions to further optimize the service process and internal democratic management decision-making.
Creating a warm hospital activity summary 2
I hospital according to the Ministry of Health, provincial and municipal health bureau "on the implementation of" three good and one satisfied "activities of the implementation of the views of" the requirements of the current work of the hospital in conjunction with the actual study of the development of the "" three good and one satisfied "" activities implementation program ". The implementation program of the activity was studied and formulated. Organized and held a hospital staff "three good and one satisfaction" activities mobilization meeting. Now the activities of the specific situation is reported as follows:
(a), to strengthen the medical ethics education, vigorously promote noble medical ethics, serious industry discipline, and strive to do "good medical ethics"
Medical ethics is the first, good medical ethics is the premise of a harmonious relationship. We focus on theoretical inculcation and cultivate a good sense of medical ethics. The medical staff's medical ethics is not spontaneously formed, but in a certain social environment and material living conditions, through external education and inculcation and personal subjective cultivation in life practice and formed, it is a long-term, arduous process. Our hospital combined with the actual, using a variety of forms to strengthen the study and education, the cultivation of noble professional ethics and improve the level of business in the same position, to win the trust of patients and the community, so that the construction of medical ethics and medical style continue to improve.
Combined with the actual work, the hospital adhere to the clean practice of medicine, make full use of the public report and other effective clues means to focus on the department of medical personnel, accepting or disguised ask for red packets, kickbacks, etc. damage to the interests of the public, damage to the image of the hospital's bad behavior to carry out serious investigations, give full play to the role of the punishment of the warning and deterrent effect, and to promote the standardization of our services and the formation of a good industry culture. Vigorously implement the "reasonable use of medication, reasonable inspection, reasonable treatment, reasonable fees" work norms, strengthen training and education, change the concept of medical services in our hospitals, the establishment of medical ethics, quality of service, social assessment of the main content of the performance appraisal system, so as to achieve less money, good look at the disease, so that the masses really feel the benefits of the new health care reform.
Standardize the work of doctor-patient communication. The company has been working hard to improve the ability of medical staff to communicate with doctors and patients. Our hospital in the emergency department and outpatient building on the first floor of the prominent position set up a suggestion box, in order to solve the difficulties of patients in a timely manner.
In addition, the hospital insists on the principle of seeking truth from facts, objectivity and fairness in the assessment of medical ethics and medical style of all employees, and combined with the employment of positions, evaluation of excellence, performance pay, etc., and resolutely do not engage in formalism.
(2), improve the service attitude, optimize the service process, and constantly improve the level of service, and strive to "good service"
"Good service" is the purpose of the work of health care and the style of reflection. The style of work is embodied. Medical services should adhere to the people-oriented, firmly establish the "patient first, quality first, service first" concept, and effectively strengthen the service consciousness, improve service attitude, improve the service mode, optimize the service process, enhance the level of service, and strive to provide patients with a full range of high-quality warm service.
First, improve the service attitude, continue to adhere to the "patient-centered" service concept. Requirements for the majority of medical staff to improve the quality of service at the same time, treat every patient with care, patience and sincerity. By carrying out related activities, we have strengthened nurse-patient communication, medical communication, improved the overall quality of nursing staff, and laid a solid foundation for the implementation of quality service and training of nursing team. Actively implement double holidays and holiday clinics, carry out quality nursing services and other measures for the benefit of the people, for the public and patients to provide convenient, inexpensive, high-quality services. Strive to achieve a good service attitude, and actively advocate the civilized language of service, and resolutely put an end to the forbidden language of service, and put an end to the phenomenon of raw, cold, hard, top and push. Effectively enhance the sense of humane care, and vigorously advocate humane service, everywhere reflecting humane care, and strive to provide warm service and skills.
Second, is to optimize the service process, convenient for the masses to see the doctor. Focus on the hospital registration, charging, pharmacy, outpatient and other windows, from the development of business processes to facilitate access to the public, in line with the needs of the patient's work system to start, to take comprehensive measures to further optimize the service process, improve the service facilities, beautify the service environment, to facilitate access to the patient, shorten the patient's waiting time.
Third, is the implementation of open and transparent services, to protect the masses to see the right to information. The company's website has been updated to include the latest information on the company's website. The company also provides information on the cost of medicine to the public on a regular basis, and strives to improve the transparency of its charges, so that the public can understand how to spend their money on medical treatment.
(3), strengthen quality management, standardize diagnostic and treatment behavior, and continuously improve the quality of medical care, and strive to achieve "good quality"
The quality and safety of medical care is the core of the medical service and the soul. The "three good and one satisfied" activities put forward "good quality", is the continuation and enhancement of the hospital management year, the medical quality of Miles and other activities, its content is richer, the form of continuous innovation.
First, is to seriously grasp the implementation of medical quality and safety systems, enhance the awareness of medical quality and safety responsibilities. Our hospital has always been the core of medical quality, effectively strengthen the internal management of the hospital and basic medical quality management, continue to strengthen the clinical specialty capacity building and medical personnel "three basic three strict" training. In order to promote the further improvement of the quality of medical care, to ensure medical safety, and to improve the professional quality of medical staff, the hospital conducts monthly medical lectures by experts from the Municipal People's Hospital, mainly to exchange the latest clinical knowledge, experience in medical practice, diagnosis and treatment of common diseases and new technologies and therapies, so as to improve the proficiency and accuracy of the technical operation of medical staff. And quarterly "three basic" examination to consolidate and improve the theoretical knowledge of medical staff.
Second, is to strengthen the clinical application of medical technology and equipment management, to ensure the quality and safety of medical care and patient rights. Effectively strengthen the management of the clinical application of medical technology, the establishment of a strict medical technology access and management system, and resolutely investigate and deal with violations. Medical personnel should firmly establish a correct outlook on life and values, establish a quality first consciousness, the main focus on learning business, research technology.
Third, a monthly "prescription review" work. In order to improve the quality of prescription writing, standardize outpatient medical behavior, and promote the rational use of medication, in accordance with the requirements of the "Prescription Management Measures" established a prescription review system, and invited the participation of experts from the Municipal People's Hospital, the implementation of a comprehensive evaluation of prescriptions. After the prescription review from March to June, we found that there were common problems, mainly including: irrational joint use of antibiotics, more than 5 kinds of drugs in a single outpatient prescription, incomplete prescription diagnosis, etc. We promptly talked to the person concerned and asked him to write a prescription to us. After finding the problems, we promptly communicate with the doctors concerned, pointing out the deficiencies and urging them to make corrections. If the problem is still not corrected, the whole hospital will be criticized and punished. Now our hospital's prescription review work has begun to bear fruit, the quality of prescriptions has improved significantly, and has played a positive role in promoting the rational use of drugs. The role of the hospital has been improved. For this work, we will continue to adhere to, and constantly improve, make it standardized.
(D), in-depth review of the conduct of the wind, proactive acceptance of social supervision, and strive to achieve "mass satisfaction"
"Mass satisfaction" is our ultimate goal, but also the "three good and one", we carry out the "three good and one". We carry out the "three good and one satisfied" activities of the original intention and purpose.
First, the patient satisfaction survey is done seriously to win the patient satisfaction. Through the telephone call back to the discharged patients, the hospitalization and outpatient on-site survey and other forms of attention to the patient's feelings, listen to the patient's views; their comments or suggestions, and actively implement corrective action, and effectively promote the quality of medical care and improve the level of service, to win the satisfaction of the patients.
Second, is a comprehensive democratic evaluation of the wind, so that social satisfaction. Democratic evaluation of the wind, is to rely on the people's orderly supervision, to solve the outstanding problems reflected by the masses, with the actual results of an important initiative to win the trust of the people. Through solid work, win the satisfaction and recognition of the masses, win the understanding and support of the community.
By carrying out the "Three Good and One Satisfactory" activities, the hospital medical ethics has improved significantly, the quality of medical care has steadily improved, the level of service continues to improve, and the rate of public satisfaction continues to rise, the hospital's work to a new level, and really make the "three good and one satisfactory". "
These are the first time I've ever seen a hospital in the United States, and I've never seen one.
Creating a warm hospital activity summary 3In order to y carry out the party's mass line education and practice activities, consolidate the results of the 20xx large-scale clinic activities, and effectively improve the health level of the people, Quyang Hengzhou Hospital / Cancer Hospital in accordance with the city and county health bureau of the relevant document spirit requirements, in the hospital leadership of the careful deployment and careful arrangement, our hospital in 20xx September 15 to September From September 15 to September 18, the hospital organized a group of experts with high medical ethics, excellent business skills and hard-working team members to carry out large-scale voluntary medical activities in Dazhaoqiu Township, Quyang County. Now the report on the activities are as follows:
First, attach great importance to the careful deployment
Our hospital leadership attaches great importance to the activities of this clinic, held a meeting to arrange for the deployment of this activity, the decision of the Medical Department of the organization of clinical, medical and technical departments of the business backbone of the clinic composed of a medical team (clinic departments have internal medicine, surgery, gynecology, pediatrics, traditional Chinese medicine, pentacameral, pediatrics, pediatrics, pediatrics, pediatrics, pediatrics, pediatrics, pediatrics, pediatrics, pediatrics, pediatrics and pediatrics). The medical department organized by the clinical and technical departments to form a volunteer medical team (departments of internal medicine, surgery, gynecology, pediatrics, traditional Chinese medicine, ophthalmology, information technology), and this week went to Dazhaoqiu Township to carry out on-site clinic.
Second, according to the local conditions, the development of the contents of the clinic
With the purpose of close to the actual, close to life, close to the masses, in order to "serve the people's health action" activities of the medical service to the real, our hospital combined with the current situation of the county's medical resources and local
The first time I saw this, I was in the middle of a long journey, and it was a long time before I was able to get to the top of the list.
Three, in-depth practice of mass satisfaction
The site of the clinic activities, volunteer medical staff in good order for the masses to see the doctor, while diagnosis and treatment, to the masses of detailed explanation of health care knowledge. Also take advantage of the free time to the masses to issue popularization materials. Volunteer medical personnel on hypertension, diabetes, chronic obstructive pulmonary disease, arrhythmia, cerebral infarction, cholecystitis, renal cysts, cervical spondylosis, lumbar spondylosis, osteoarthritis, cataracts, chronic rhinitis, uterine fibroids, and other common diseases, common illnesses, and more diseases carried out a free clinic, *** diagnosis and treatment of nearly 260 people, organized the general people's health lecture hall, the issuance of more than 500 copies of the medicine and hygiene, health care knowledge promotional materials;
On-site counseling 200 people, the publicity of the health care industry, and the publicity of the health care industry. p>
On-site counseling more than 200 people. This activity is carried out to greatly facilitate the local people to seek medical treatment, volunteer team members of the warm service, patient diagnosis and treatment by the majority of the public praise and commendation.
Through the development of free clinic activities, improve the general public's health awareness, grasp the applicable common sense of healthy life and specialized knowledge of disease prevention, and cultivate a correct concept of medical care. At the same time also truly convenient to the people, enthusiastic service to the masses, in enhancing public satisfaction at the same time to enhance the people's awareness of health care, and to improve the physical health of the residents have a positive role in promoting.
Summary of the activities of the hospital to create a temperature 4In order to carry out in-depth the party's mass line education and practice activities, the construction of people's satisfaction with the hospital, and effectively improve the health of the people, according to the deployment of the Jinan City and Shanghe County Health Bureau, the hospital actively organized and carried out the "service people's health" action of large-scale voluntary activities for the "service people's health". The hospital actively organized and carried out the "Service to the People's Health" action large-scale volunteer activities for the "Service to the People's Health" to do a variety of aspects of the work. Now the activities are summarized as follows.
First, the leadership attaches importance to the strict deployment
I received the Shanghe County Health Bureau "on the development of" service people's health "action large-scale free clinic activities weekly notice ", the leadership of the hospital immediately convened a special meeting to seriously study" Shanghe County "service people's health" action large-scale free clinic activities weekly notice ", the hospital leadership immediately convened a special meeting to seriously study" Shanghe County "service people's health" action large-scale free clinic activities weekly notice". "Service to the people's health" action large-scale voluntary medical activities week implementation program, set up to Zhang Ming, vice president of the week as the leader of the leading group of voluntary medical activities, selected internal, external, gynecology, pediatrics, ophthalmology and other relevant departments of the experts composed of the medical team of voluntary medical activities, according to the hospital's voluntary medical tasks, the development of the "Shanghe County People's Hospital Shanghe County People's Hospital "service people's health" action of large-scale free medical activities week implementation program. Leadership attention and strict organization, for the implementation of large-scale volunteer activities week and the completion of the task provides an organizational guarantee.
Second, actively implement to ensure the implementation
October 13 to 19, 20xx, according to the "Shanghe County People's Hospital," the people's health "action large-scale free clinic activities weekly implementation of the program" of the arrangements for the hospital's free clinic activities leading group arrangements Volunteer medical activities medical team, actively organized and carried out a variety of forms of volunteer activities, activities in a variety of flexible forms, the effect of service people's health is more satisfactory.
(a) the park clinic activities. October 13, our hospital clinic activities medical team participated in the "People's Park large-scale clinic" organized by the County Health Bureau, the participants for internal medicine, surgery, pediatrics **** 6 experts and some members of the activities of the leading group, mainly for common diseases, chronic diseases, consultation and general treatment. Consultation and general treatment of common diseases, chronic diseases, and difficult and complex diseases for the initial screening, diagnosis, acceptance of volunteer masses of 256 people, the distribution of health education materials more than 1,000 copies. During the activity, the people who came to the consultation and diagnosis expressed satisfaction with our service and attitude.
(2) Invite the higher level to help the hospital to carry out free clinic activities. October 14, we invited Jinan Central Hospital of internal medicine, hemodialysis, critical care medicine three medical experts in our hospital to carry out free clinic work, opened a specialty clinic, organized a departmental room and difficult and critical illness consultation, carried out the relevant business technology training, so that patients in the county hospital can enjoy the municipal medical expert service, and also improve the quality of life of our patients, so as to improve the quality of life of our patients. The company has also improved the level of diagnosis and treatment technology of the relevant departments of the hospital.
(C) to carry out free medical services into the community activities. October 15 to 18, the hospital volunteer medical team organized surgical, internal medicine, pediatrics experts, to the hospital's park community health service station to carry out three days of free medical activities, the opening of the specialties, outpatient volume of more than 100 people, the cost of more than 1,200 yuan reduction. At the same time to guide the community staff to establish health records, publicize and advocate a healthy lifestyle, guide the masses to scientific medical care, so that the masses can enjoy quality medical services close to.
(4) to carry out free medical services to the township activities. October 17, October 18 I sent a medical team of internal medicine, surgery, obstetrics and gynecology, pediatrics, ophthalmology experts to the town of Huairen, Yuhuangmiao Township, respectively, to carry out free medical services activities. In Huairen Township, during the period of the charity clinic activities, at the same time sent to the Huairen Center Primary School to carry out a health knowledge "into the school" activities, teaching the "family first aid knowledge", so that students mastered the more commonly occurring accidents in the family first aid common sense. During the period of free clinic activities in Yuhuangmiao Township, at the same time, people were sent to Linuo Group to carry out a health knowledge "into the factory" activities, teaching the "prevention and treatment of respiratory infectious diseases in autumn and winter", so that the factory staff mastered the health care knowledge of the autumn and winter seasons, and prevented the common respiratory infectious diseases in autumn and winter. This clinic activities in the townships, relatively tense and tired, but the medical team of experts members are full of spirit, did not say bitter say tired, reflecting the spirit of Shanghe County People's Hospital medical staff.
(E) carried out a variety of forms of hospital clinic activities. October 13, the whole day, the hospital carried out a free patient registration fee activities, *** counting free 633 people. At the same time, within, outside, women, pediatrics, ophthalmology five outpatient clinics carried out in the hospital clinic activities, activities in the form of consultation, health knowledge to explain, distribution of disease prevention and control of publicity materials, etc., *** distribution of publicity materials about 1400 copies.
Three, summarize the experience, improve the improvement.
October 20, 20xx, "service people's health" action large-scale clinic activities after the end of the week, the leadership of the hospital organization clinic activities week leading group, clinic activities medical team members held a summary meeting, a serious analysis of the activities carried out during the deployment of the work and implementation of the situation. The situation, unanimously agreed that this activity is better organized, the work carried out effectively. At the same time also analyzed the shortcomings of the work, put forward the activities of a short period of time, the form is relatively single, the number of people receiving free medical services is limited, the interaction between the medical units is less, and other issues, to be further improved in the future work of medical services.
Our hospital leaders and members of the medical team said that we should take the hospital's "second-class hospital accreditation" and the "service people's health" action of large-scale free medical activities week as an opportunity to strengthen hospital management, improve medical services, carry out a variety of forms of convenient, beneficial medical service activities, and to improve the quality of life of the people.
The hospital has been working hard to improve the quality of its services, so that the people can really enjoy the all-round and continuously improved quality medical services of Shanghe County People's Hospital.
Creating a warm hospital activity summary 5
According to the National Health and Family Planning Commission, the Tongling Municipal Bureau of Health in 20xx October 13-19 period to carry out the "service people's health action" national large-scale free clinic activity week implementation program requirements, combined with the party's mass line of the education and practice activities, 10 October 10th, the hospital held a meeting of the National Health and Family Planning Commission to discuss the implementation of the "service people's health action" national large-scale free clinic activity week implementation program. On October 10, the hospital held a coordination meeting for the week's work, and formulated the implementation plan for the "Service to the People's Health Action" National Week of Large-scale Free Clinic Activities. This activity is led by the Medical Department, to the urban plaza, homes for the elderly, community health service stations, hospitals, counterparts to help grass-roots hospitals and other places to carry out free medical care, implementation of surgery, lectures, popularization of science and other activities. The activities of the week are summarized as follows:
First, large square clinic activities
October 13, in the Copper Square to carry out large square clinic activities, our hospital sent gastrointestinal surgery, geriatrics and endocrinology three experts and a nurse to participate in the clinic activities, the main common diseases, chronic diseases, consulting, preliminary screening, diagnosis and general treatment. They mainly carried out consultation, preliminary screening, diagnosis and general treatment of common and chronic diseases, popularized medical knowledge and health knowledge, advocated healthy lifestyles and guided the public to seek medical treatment scientifically. This activity, participate in the free clinic more than 200 people, issued more than 300 copies of health education publicity materials.
Second, the counterpart to support the Tongling County People's Hospital clinic activities
According to the actual needs of the Tongling County People's Hospital, during the clinic week activities, the hospital arranged for ophthalmology, stomatology, pediatrics experts to go to the Tongling County People's Hospital, outpatient visits, respectively, 58, 22, 13, there are 161 people to participate in the clinical rational use of medication and other medical technology and hospital management related business training, orthopedics and other related business training. Hospital management-related business training, to carry out orthopedic joint consultation surgery 6 times.
Third, clinic activities into the community
October 15, 17 sent rehabilitation medicine, cardiovascular medicine, endocrinology experts in the city of Friendship Community Health Service Station, hypertension, diabetes, and other community health checkups and health care knowledge of the elderly disease, participate in the clinic attendance of more than 250, the distribution of more than 500 copies of health education promotional materials. The company's website has been updated with more than 500 copies of publicity materials for health education.
Four, free medical activities in the township
October 18, selected gastroenterology, orthopedics, obstetrics and gynecology experts composed of a small medical team in the town of Xihu health centers and homes for the elderly to carry out free medical activities, participate in the free clinic attendance of more than 100 people, the issuance of health education promotional materials more than 200 copies.
Fifth, held a health lecture
During the week of activities, the hospital arranged for neurological experts in the city of old cadres, Tongxia community health service station, friendly community health service station held three health lecture, about 150 people to participate in the health lecture, the issuance of more than 300 copies of health education promotional materials.
Sixth, the hospital clinic
clinic week activities, the hospital outpatient hall focused on sending more than 800 copies of specialized disease prevention and treatment promotional materials; October 16 all-day specialist outpatient registration fee is reduced to the general outpatient registration fee; in the opening of the new outpatient clinic building, greatly improved the outpatient diagnosis and treatment environment, to further optimize the service The new outpatient building has greatly improved the outpatient clinic environment and further optimized the service process to provide quality medical services for the general public.
By carrying out this "Service People's Health Action" national large-scale free medical activities, reflecting the public welfare of public hospitals, strengthened the publicity and popularization of health and medical knowledge, the implementation of measures to facilitate the people and benefit the people, and enthusiastically serve the masses, and constantly improve the satisfaction of the masses. Our hospital will be based on this activity, summarize the experience, will be the clinic week activities to form a system to carry on for a long time, to explore the practice of the party's long-term mechanism of the mass line, so that it has become a key work of the health planning system for the people's service.
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