March 3 at noon, Ms. Lee's family to the nearby Lotus shopping, where there is a KFC restaurant on the first floor, not far from the elevator, there is a stall dedicated to selling KFC toys, her daughter was attracted to.
Mrs. Li: "When I was going down the stairs, I saw Doraemon singing, and the promoter said that the toys were only given away when I bought a set meal for 44 yuan before, but now I can buy them for 20 yuan on their own."
At that time, all the toys were in a KFC plastic bag, except for this pink balloon without any packaging, the other toys are additionally with a small KFC packaging, and printed with detailed instructions for use. Back home, Ms. Li helped her daughter blow up the balloon, did not expect the accident.
Mrs. Lee: "Blow probably the second mouth, all of a sudden burst, the sound is very loud, the face and eyes are swollen, eyes feel the pain is too much, open also can not open. A look in the mirror, it is full of blood, blood also flowed down."
Mrs. Lee rushed to find the KFC petrochemical restaurant, so that they sent someone accompanied to the emergency room. After the doctor's examination, determined that the left eye trauma, to rest at home for three days. Ms. Li could not figure out why a global chain of KFC restaurants would sell toys in a large supermarket? The quality of this toy is still so poor! In case the balloon blowing is the daughter, popped a small child's eye, what will be the consequences?
Mrs. Lee's sister: "I don't get it, since KFC is selling food, you sell something like this, and you didn't label it as dangerous, and it's not safe,"
The reporter then rushed to the Lotus Jinshan store hypermarket where this KFC is located, but the scene has not seen KFC set up a toy selling stall.
Reporter: "According to Ms. Li said, the elevator entrance of this place was originally set up is the KFC booth, when Ms. Li's family is here to spend 20 yuan to buy KFC toys."
The Lotus store manager on duty said that as the leaseholder of the venue, they had never authorized KFC to be able to set up a stall at the elevator entrance to sell toys.
Easy Lotus hypermarket Jinshan store manager Zhang Feng: "In Shanghai you know, there is no KFC outside the door to do something. He is here to do publicity, not supposed to sell things, if he sells things, certainly not authorized by our Lotus."
Easy Lotus said it was none of its business, but what about the KFC restaurant? Manager Tang, who is in charge, said Ms. Li did not have an invoice and the accident happened after she left the counter, and it was already very humanitarian for KFC to bear the medical expenses.
KFC restaurant regional manager Tang Weidong: "From the reasoning, you leave my counter, you do not have an invoice, you help me to speak, I am completely believe you before accompanying you to see a doctor, you say where to do wrong."
For the culprit of the accident, that balloon exactly where it came from, KFC petrochemical restaurant side but always avoided answering.
Tang Weidong, regional manager of the KFC restaurant, said, "It's not possible for me to answer that question for you, and no one has authorized me to answer that question for you."
But Ms. Li's sister said that during the initial negotiation, a KFC production manager surnamed Tao had told her that the balloons were for decorating the store for Valentine's Day this year, but were now being sold alongside regular KFC toys.
This afternoon, in the reporter's efforts, KFC agreed in accordance with the coordination of the District Consumer Council, to take up their own responsibility, in addition to the medical expenses have been paid, but also compensation for Ms. Li's lost wages. This matter is finally resolved, but for the KFC side, it seems more should go back to investigate clearly, the toy balloons actually come from? As a globally recognized company, it's unfortunate that it seems to be able to justify selling merchandise in violation of the law, even after an accident has occurred. Today's text message is: If you were in charge of the store, how would you handle the accident properly?
2, KFC Sudan red incident
3, KFC advertising incident
"Xiaodong, we have passed the exam, but still you are the best!" Recently, careful viewers in Nanjing found that a KFC advertisement that had been broadcast on TV had quietly changed. The most obvious is "Xiaodong, I've passed the exam, how about you?" Such a line was replaced by the opening line. Although the picture was still the same, the order was slightly adjusted and a few key lines were modified, and the fate of the hard-working Xiaodong in the commercial dramatically changed - from a failed student to a lucky one who got into a university in Beijing.
And it wasn't long ago that KFC's ad, titled "Encouragement," was slammed by Chinese consumers, especially young netizens. The original ad*** 47 seconds and told the story of two boys and a girl preparing for the college entrance exam. In several scenes, including a classroom, a KFC store, and the roof of a classroom, the boy in red leisurely eats KFC, making his classmates anxious for him, "It's hopeless, are you still going to take the exam!" Xiaodong, on the other hand, has been studying hard for his exams. However, at the end of the commercial, it is the girl and the boy in red who get into the university, and Xiaodong accidentally fails the exam.
The student who only knew how to eat and play got into college, but the one who studied hard and didn't eat KFC failed the exam? For such an ending, many people dispute. Some netizens think, "This advertisement is a bit too much!" There are even netizens criticized to the point, "really stupid ads, in the future, we simply race to eat KFC, but also study what ah!" As it is on the eve of the college entrance examination, many teachers and parents also said that the publicity of their own products is right, but to eat KFC and can be admitted to hook up to the inappropriate, so that children may be misleading. From online forums to traditional media attention, the KFC ad incident became a hot topic. Soon after, a modified version of the 29-second commercial was shown on TV stations. The advertisement turned out to be a happy ending: all three people passed the exams, and they agreed to meet in Beijing during the vacation and have KFC together. At the same time, a KFC "Encouragement" campaign was launched on KFC China's Web site for the best creative revision.
The "ad incident" has caused KFC to suffer an image and trust crisis. The incident itself, and KFC's response to it, is something for Chinese companies to savor.
4, KFC cancer incident
The Hong Kong Consumer Council and the Center for Food Safety recently found that KFC Home Town Chicken Crispy Fries and McDonald's French Fries contain the carcinogenic substance acrylamide in sample tests. According to the test results in Hong Kong, the acrylamide content in "KFC Home Town Chicken Crispy Fries" amounted to 850 micrograms, and that in "McDonald's Medium Fries" amounted to 520 micrograms. Hong Kong puts McDonald's KFC fries on cancer list
The KFC Hometown Chicken Crispy Fries are not available in Chengdu, while the McDonald's Medium Fries are. Sources from both companies said sales have not been affected by the storm. Yesterday, KFC and McDonald's responded positively to the controversy.
KFC said yesterday that it is closely monitoring the progress of scientific research on acrylamide and has always adhered to strict food quality and safety standards and complied with government regulations. McDonald's also said that acrylamide is commonly found in food, and that the substance is produced during the high-temperature cooking process of starchy foods over a long period of time, and is not artificially added, and the amount of the content is affected by a variety of factors. McDonald's said it selects high-quality ingredients for its food and has a rigorous product monitoring program to provide customers with safe and high-quality food.
The two companies' responses yesterday to the dangers of acrylamide were identical, with KFC saying, "The scientific community has been unable to find any evidence to date that trace amounts of acrylamide contained in food are harmful to humans." McDonald's, on the other hand, pointed out that the international community is still in the research stage and has not yet reached a conclusion on whether acrylamide in food is harmful to humans.
5, KFC filter oil incident
A few days ago, Xinmin Net learned that the Shaanxi Provincial Department of Health in Xi'an, Xianyang, Yulin and other places to find out that KFC in the frying oil to add "oil filtering powder", and repeated use of these frying oil. In order to understand the progress of the investigation of KFC "oil filtering powder" in Shaanxi Province, Xinmin Net interviewed the director of the Legal and Inspection Department of Shaanxi Provincial Department of Health, Mr. Qu, this afternoon.
The director told Xinmin.com that yesterday, the Shaanxi Provincial Department of Health to expedite the document will be sent to the State Ministry of Health, and will be sampling frying oil and "oil filtering powder" sent to the Ministry of Health for testing. Qu said to the new people's network, "oil filtering powder" safety now can not be concluded, need to wait for the Ministry of Health's statement.
Qu also told Xinmin that the KFC "oil filtering powder" incident may be nationwide, and it is understood that these "oil filtering powder" is imported from the United States.
However, Mr. Qu also told Xinmin.com that KFC in Shaanxi is still operating normally, but the use of "oil filtering powder" is not allowed, and KFC's "oil filtering powder" has been suspended. Mr. Qu explained to Xinmin that the safety of "oil filtering powder" has not been determined, and that there is no "oil filtering powder" in the current list of food additives of the Ministry of Health, but it is possible that it can be used in the United States. The United States can be used, so KFC has not had to suspend business.
The director of the department said to Xinmin.com that the health department is currently waiting for the relevant instructions from the Ministry of Health.
Is KFC's "oil filtering powder" a nationwide incident? Is the KFC in Shanghai also adding "oil filtering powder" to the frying oil? To this end, the new people's network this afternoon contacted the KFC Shanghai branch, the company's public relations department said that the matter is still under investigation, has not been informed of the specifics, as of press time, the KFC Shanghai branch still did not give the new people's network reply.
6, KFC sky green incense incident
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