What are the basic skills required for clerical staff?

It depends on which type of clerical staff you are referring to,

The ICBC clerical staff is mainly divided into two categories:

Type 1: Clerical staff in the ordinary sense of the word

Type 2: Clerical staff in the non-ordinary sense of the word, such as administrative clerical staff, personnel clerical staff, clerical staff in the case, archival clerical staff, sales clerical staff.

Work content:

1. Administrative clerk is mainly responsible for the daily affairs of the office.

2. Personnel clerk is mainly responsible for personnel attendance, personnel recruitment, salary calculation, social security processing and management of logistics.

3. Copy clerk is mainly responsible for drafting documents, contracts and other documents.

4. The file clerk is mainly responsible for the management of company documents, contracts and other related information.

5. Sales clerk is mainly responsible for assisting in the management, classification, organization, filing and storage of sales contracts and other marketing documents.

Basic skills of the clerk

I, can type, and the speed of not less than 50 words / minute, generally 80 words / minute

II, computer basics

Correct switch and shortcuts, the operation of the system, the operation of the file: select the file or folder, deleting, cutting, copy and paste, renaming, moving, searching, organizing, the download of software, installation, etc.

Three, WPS office software

1, the basic operation of word, word file operation, set the document format, view settings, background settings, the production of tables, forms, word of the basic methods of mixed text and integrated layout.

2, recognize the operation of Excel and excel, the use of formulas and functions: automatic value, sum function, average function of the maximum value of max, minimum value of min, count count, product, If the use of the function, the operation of the list of data, data sorting, data validity, data filtering, classification and summary, according to the charts and diagrams, print scaling, excel page setup printer settings, data entry, logical data entry, custom sequences, custom formatting, find and replace skills, absolute relative reference function.

3, powerpoint interface introduction, slide creation and editing, presentation appearance settings, insert pictures, sounds, charts, etc., animation settings, slide switching. Play slide autoplay, custom playback, rehearsal timing, recording narration, pointer options, slide printing.

Four, the application of online tools

1, browser search (Baidu, Sogou, Google)

2, the use of social software (WeChat, QQ, e-mail)

3, as well as a number of small software:

<Decompression software (WinZip, Quick Pressure, Bandizip)

< p>< look at the picture software (2345 King, ACDSee, Picasa)

< PDF viewer software (PDF Editor, Adobe Reader)

< file type conversion software (Format Factory, Maru Toolbox, Pandoc)

Five, the use of equipment in the office

1, fax machine

2, printer

3, copier

4, multi-function phone