Sales performance summary model 1
In this short year, but also learned some knowledge, although the jewelry industry is not very long, gradually began to like the industry, only like it, in order to make it better, right. xx teacher said it is very right, this is the personal To improve, the brand should be developed to a higher level of development, so it is necessary to rely on everyone to seriously study to achieve this effect.
I am very happy to come to this place, so I know a lot of colleagues, a lot of sisters, to come here is a kind of destiny, since the choice of this work, we have to be responsible for it.
First of all, as a shopper should be able to fully understand all the goods in the store, sales is also an art, it is very good to exercise a person's will, as a jewelry salesman, speak the language skills, so that customers buy satisfied with the jewelry is that we should do to fall, I can not say that I have a good understanding of the, but I will do my best to explain for the customer, so that they choose a better and more satisfied with the goods. Now the competition in the market is very big, we have to the most service attitude to the self 'on delivery', so that can come in to buy buyers feel the warmth of the feeling here, feel the atmosphere here, so that they are clear consumption, buy about the style of the intention.
Before the diamond is not very professional, just hazy understand a little, after listening to the lesson only suddenly feel the diamond is very rich and art, and the kind of love between man and man metaphor so pure, simply incredible. No contact with this line of time, only know is not diamonds, in fact, it has a lot of knowledge inside, need to slowly experience, through newspapers, magazines, networks, books and actively learn the things.
This is my perception in a year:
A good state of mind to prepare to meet the arrival of customers
When the customer enters or ready to enter the store immediately and politely stood up and greeted the customer with a smile, no matter what that line is indispensable, so this is also a kind of courtesy to the customer, when he / she saw your smile can give him a relaxed shopping mood. Shopping mood.
Second, show jewelry
Many customers are just holding the mindset of shopping to see, we as sales staff, we should introduce them to the jewelry, the more the customer understands the knowledge of the jewelry, the more they buy the feeling of satisfaction, even if it is to see, but also to do our duty, this time does not mean that the next time do not buy, he did not buy does not mean that his relatives and friends do not buy, to receive each batch of customers, we are more than welcome. Reception of each batch of customers, we are more than not to judge people by their appearance.
Third, to promote the transaction
General jewelry are thousands of thousands of dollars, but also a relatively large expenditure, some people may be hesitating, often in the final transaction before the pressure, worry about this, worry about that, we have to make a decision for him to promote his intention, or his sentence in the turn around and then look at the sentence, it may not return, in which case it is less than the sale of a single, the steps are It is a pity.
Fourth, after-sales service
When the customer decides to buy and pay for our work is not over, there is the most important to the customer in detail to wear and maintenance knowledge, such as diamonds are relatively light oily, do housework, try to take down, do not wear do not put together with other jewelry, and so on, and then say some of the words of blessing, ah, the customer will listen to the heart will be more comfortable.
V. Shortcomings in the work and the direction of efforts
After training, although there is a little progress, but there are still deficiencies in some areas, as long as there is a progressive heart, I believe I will do a good job for the development of the company to make greater contributions. About how to sell more jewelry, how to treat guests, how to better improve their business level. These are still need to practice slowly in the process of the future, and finally I wish the company better and better!
Sales performance summary essay 2
Another end of the year, in this day of resignation and welcome to the new look back at the past as if the little by little in yesterday. This year, there are colleagues and co-development of the hard work, there are difficulties and setbacks in the melancholy. Time flies, unknowingly, full of hope that the year will be accompanied by the beginning of the new year is approaching.
In the month of xx of 20xx, I came to xx for the first time to this seaside town, and the leadership took me to familiarize myself with the location of the project site and the basic situation, and to conduct market research on the competing properties. In the care and attention of the leadership, in the support and help of colleagues, but also the case manager to our heart and soul every day overtime and careful and patient training and learning. Through a period of days of sharpening we can initially enter the sales, just came to the unsettling factors and impatience of the mind has gradually stabilized down.
Through nearly a year of work accumulation and groping, for the future direction of development also has a preliminary planning, I personally also gradually think suitable for this industry to go on.
This year's total customer reception is relatively large, but the results are not optimistic. Customers in the wait-and-see more, of course, peer competition is also fierce. From xx month to now, each property also have to do a variety of activities, opening, special room, xx million down payment, buy a house to send Mercedes-Benz, experiential marketing and so on. And our project in xx month xx sales office officially opened. Customers expect a lot of us, but because the opening time in xx month xx, from the opening of the sales office to the opening of the interval is too long, the loss of many customers.
After the leadership meeting, we decided to go to the countryside to publicize the property and no longer in the sales department to wait for rabbits, to reach the streets of each township we send posters to introduce the type of invitations to customers to visit the project.
In recent years, I have made some achievements, but there is a big gap from the requirements, I will continue to summarize the experience, strengthen learning, update the concept of improving the ability to work in all aspects. Closely around the center of the company's work, with a highly responsible attitude to work, to the cause, down-to-earth, dutifully and conscientiously do a good job. Treat new customers, to our advantages, selling points to the customer to make clear, so that customers feel live in our place has face, value for money. Because we are the center of the future. In the maintenance of old customers, timely to the old customers to inform the progress of the property, the quality of the property, the recent regional planning, etc., to let the old customers have a sense of home, spend money to spend comfortably, the customer recognizes you, will recommend our house to their friends and relatives. Let the customer become our salesman.
At present, the customer wait-and-see lust is very large, to let the customer have an urgent psychological. Although the big market situation is not ideal, but we can start from our own project. Provincial highway sub-line through the xx industrial zone, three commercial supporting fences, focusing on highlighting the three-phase business, a small phase of the top of the roof, you can make the building facade and part of the park small scene, so that customers to experience.
20xx year for us is a year of attack, how to grasp the market opportunities, understand customer needs, tap the market potential, play their own advantages to seize the market share is an important topic we face in 20xx year. In the new year, I will make up for my shortcomings in the work, improve and upgrade their own working methods, improve work efficiency, learn more and ask more questions, and effectively improve their business level. I give myself the goal of sales xx sets, decomposition of target tasks, to achieve a small goal, it is one step closer to the big goal. And in the enhancement of work, improve their income.
Sales performance summary essay 3
In the real estate industry has also been working for more than xx years, in the company's leadership to help guide the company, I began to real estate cognitive, sales also have an understanding of the sales of real estate is still to be improved.
Experienced the opening of the xx month, from the pre-diving to the late successful sales, the whole sales process are beginning to familiarize. In the reception of customers, their sales ability has improved, slowly for the sales of this concept has been recognized. From those who have purchased their own customers, in the process of selling to them, I also experienced a lot of sales insights.
First, in the reception, always keep the enthusiasm.
Second, do a good job of registering customer information, and make a return visit to track. Do a good job of selling the preliminary work, conducive to the later sales work.
Third, often about customers to come over to see the room, understand the dynamics of our building. Strengthen the customer's confidence in the purchase, do a good job of communication, and some of the requirements of the customer, for the customer to do a good job of several programs for the customer to consider and sales, so that the customer's selective larger, to avoid focusing on the same type of household. This also facilitates their own sales.
Fourth, to improve their business level, to strengthen the knowledge of real estate and the latest developments. In the face of customers will be able to easily, to establish their own professionalism, but also let the customer more want to believe in their own. Thus promoting sales.
Fifth, more from the customer's point of view to think about the problem, so that they can be targeted to solve the problem, to provide customers with the most suitable for his house, to solve his doubts, so that customers can rest assured that the purchase of homes.
Sixth, learn to use sales techniques to create a desire to buy and atmosphere, appropriate to force customers to decide as soon as possible.
Seventh, the unity of the work of colleagues, help each other, and humbly ask for advice, in favor of sales due to a lack of knowledge, resulting in the loss of unnecessary customers.
Eighth, obey the leadership arrangements, not with the top rebuttal, the sales industry as the leader, that is, the business elite origin, each battle-hardened, experienced, that is, there are deficiencies in the leadership of the point out, are due to personal knowledge and experience, sales staff should be accepted in a timely manner to learn.
Ninth, sales staff should continue to learn the knowledge of various industries, sales staff in a timely manner miscellanea, multi-faceted understanding of the talkers to help find *** with the same interests, in order to facilitate sales.
Tenth, no matter what you do if you don't have a good mindset, it is certainly not good. In the work I think attitude determines everything, when the individual's frustrated, attitude most reflect your values. Positive, optimistic people attribute this to the imperfections of personal ability, experience, they are happy to continue to improve and develop in a good direction, while the negative, pessimistic people are blamed on the opportunity, the environment is unfair, always complaining, waiting and giving up! What kind of attitude determines what kind of life.
Eleventh, to find out and recognize their own goals, and constantly strengthen their own courage to go forward, to the end of the confidence, this is always the most important.
In short, this xx years, I have made a little bit of achievement in the company, but this is still far from the requirements of the leadership, in the new year I will maintain the enthusiasm and enthusiasm for the work, but also the need to have a "do not wait for the whip from the hoof" of the spirit of one step at a time, and actively move forward towards the goal!
Summary of sales performance 4
In order to make the hotel better development, so that we can better serve the customer, the hotel sales department did the following summary of the work:
First, the staff adjustment.
The hotel sales department opened the front desk and other positions, only sales staff in the first half of the year, there are X, is more than X times the size of the hotel. Hotel general manager team to analyze the reasons, the key is the people, is the responsibility of the main management personnel. Therefore, the hotel decisively adjusted the manager of the sales department, and will reduce the staff to X, enhance the staff left behind the sense of competition on the job and active promotion of the work of responsibility.
Second, channel broadening,
The original decomposition of the sales department indicators depending on the person, the lack of scientific (teaching cases, test papers, courseware, lesson plans) basis. Hotel business indicators issued by the hotel but difficult to complete as scheduled. For the first half of the lack of market research, rational positioning, channel division. Kinds of problems, the general manager of the team in the adjustment of the department manager, the study passed the second half of the "sales program". Which in the original agreement company, the network booking, door-to-door only three natural sales channels on the basis of casual guests, expanding and increasing the exhibition, team, peer, membership card and other channels, set up the channel director is responsible for, and according to the channels should account for the proportion of the hotel's total source of customers, accordingly, according to the proportion of decomposition indicators. In this way, one is divided into channels of science (teaching cases, test papers, courseware, lesson plans), the second for the decomposition of indicators reasonable, three can motivate everyone's sense of responsibility and promotional initiative, the four can gradually reduce again efficiency, five is obviously promote the enhancement of sales performance.
Third, the room mention incentives.
According to the market positioning of the hotel as a business-type hotel features to receive the agreement of the company's business guests and door-to-door casual guests as the main, to the network of booking, exhibition teams, such as complementary marketing strategy, the general manager of the general manager of the team with reference to peer hotels, "room to mention" some of the success of the experience, the development of a sales department receptionist according to the agreement of the company's high After the sale of rooms to be a certain percentage of commission incentives. This room reward policy, greatly mobilized the receptionist promotional enthusiasm and service attitude, so that the hotel door-to-door casual income from the first half of the X million yuan to the second half of the X million yuan, an increase of about X%.
Fourth, the window image.
Sales Department in addition to making full use of the hotel's room policy, increase promotional efforts, but also pay special attention to shaping the hotel's window image. First, reasonable sales control room, to ensure that the hotel benefits. For example, in this year's auto show, room show during the reasonable operation, to ensure guest satisfaction, but also to ensure the interests of the hotel, for many days occupancy rate of more than 100%, and the average room rate has also increased significantly. Secondly, improve the workflow and establish various inspection systems. Strengthen the front office in the reception checkout, handover and other workflow revision and improvement, especially the checkout using the "guest settlement bill", reducing the time guests wait for the checkout, change the checkout of the cumbersome and easy to error. Strengthen the supervisor's on-site supervision. By increasing the supervisor's standing time at the front desk, we have solved the guests' problems in time and played a role in checking and supervising the staff's service with a smile. Strengthen the double checking work of supervisor and foreman. Require supervisors and foremen to check and sign the daily registration of each shift to enhance the sense of responsibility of supervisors and foremen. This year, the household registration, guest registration, Internet sending, etc. did not occur a wrong registration omission phenomenon. In short, the front office department under the leadership of the general manager, layer by layer, pay close attention to the implementation, grasp the opportunity, efficient marketing, for the hotel to create a record one after another, door-to-door casual guests from the original accounted for X% of the total guest room revenue increased to X%, the daily income of X yuan, the average daily room rate of X yuan. The annual reception of guests X million people, reception of foreign guests X million people.
V. Complaint handling.
The Sales Department, especially the front office positions, is the face of the hotel positions, but also guests to consult the problem, reflect the situation, put forward proposals, complaints, dissatisfaction and so on more concentrated place. In line with the "guest first, service first" and "so that guests are fully satisfied" purpose, from the department manager to the supervisor, the foreman, up to the receptionist, in addition to being able to do courteous to guests, warm service, but also to resolve conflicts and properly deal with the guests of large and small Complaints. Over the past year, the sales department **** reception and handling of guest complaints about X, for the hotel to reduce economic losses of about X yuan, for more hotel repeat customers.
In addition, the sales department according to the hotel general manager team requirements, began from passive sales to active sales, from disorderly work to orderly work, from inefficient negotiation to effective negotiation, from no market research and analysis and other no basis for management to the market research and analysis once a month and the customer to send the room rankings, etc., and directly won a significant rebound in sales performance. The second half of the **** generated X million yuan, an increase of X million yuan over the first half of the year, an increase of about X%.
Reform as the driving force, to grasp the catering work.
1, performance-linked. Although the restaurant is a departmental position in the hotel, but in the management system to take the lead in the market track, performance-linked reform initiatives in the restaurant formally implemented, that is, the restaurant's operating income target is approved for X million yuan / month, the total payroll control for X million yuan / month. Under a certain cost and gross margin standards, if over or under the revenue target, the percentage of completion or failure to complete the proportion of the total payroll deduction of the corresponding proportion of the quota. This performance-linked approach, on the one hand, to the restaurant kitchen managers, waiters, chefs and other personnel to the invisible pressure, the lack of ideological work or management may not bring some negative impact. On the other hand, but so that we turn pressure into motivation to promote the restaurant, the kitchen for more benefits and consciously take the initiative to do a good job of business promotion. Such as restaurant open summer night market, increase breakfast varieties and so on.
2, competitive recruitment. In addition to the restaurant distribution policy reform, employment, employment mechanism is also more flexible. Managers can go up and down, employees can come in and out, according to the performance of the work of the competition and so on, these are all conducive to the hotel and departmental posts of the smooth flow of orders, the order is forbidden. Of course, the main managers if the quality is not good or poor management, will naturally produce some adverse consequences. But in general, it seems that the restaurant will be the performance and ability of the better supervisor to the responsible position, the serious work of the staff to the foreman, the incompetent supervisor, foreman and staff to be persuaded to retire, more or less to promote the development of the work of the restaurant, and to strive to complete the revenue target provides a guarantee of the management mechanism and so on.
3, test dish assessment. The hotel requires the restaurant chef every week or at least every other week to create a few new dishes, by the store-level leaders and relevant department managers to try the food scoring, assessment of the business level of the chef, while the basic satisfaction of the new dishes recommended marketing. Over the past six months, the restaurant **** launched more than X kinds of new dishes, of which, XX, etc. by diners generally recognized. In addition, the assessment of outstanding chefs to give recognition and encouragement, the business skills of poorer chefs require timely transfer, etc..
Sales performance summary essay 5
Open up the market, pay close attention to production management, quality assurance, market-oriented, in the face of this year's global financial crisis, seize the opportunity, the sales department of all the staff unity and hard work, and work together to complete this year's sales tasks, now will be the work of this year is summarized as follows:
I. 20XX sales.
20XX our company in X, X and other exhibitions and Huicong, found resources and other professional magazines to promote our company's X brand products have a certain degree of visibility, domestic and foreign customers have a certain degree of knowledge and understanding of our products. 20XX annual boss to the sales department set XXX million yuan of sales, our sales department to complete the year's cumulative sales of XX million yuan, the production and sales rate of 95%, payment recovery rate of 98 95%, payment recovery rate of 98%.
Second, strengthen business training, improve the overall quality.
Product sales department is responsible for the company's sales of all products, the responsibility of the major, the task of the difficult, can be imagined. The establishment of a high-quality sales team to complete the company's annual sales task is critical. "To do a good job, must first sharpen its tools", in line with the goal of improving the overall business quality of sales staff, the sales department of all personnel must carry out vocational skills training, so that the sales business knowledge can be further improved. This year, the company added a network version of Speed 3000 financial management software, sales and financial management can be clearly reflected in a timely manner. Our sales staff is in the X City X-X Technology Co., Ltd. training to learn and grow, the expertise learned and the company's internal information is confidential, we must hold professional ethics.
The boss is the rate of the sales department, hope to strengthen the supervision of our staff, criticism and professional guidance, so that our sales staff to learn the professional knowledge, enhance the technical functions and self-enhancement. x year I learned iso internal audit training and accounting professional knowledge training, and obtained a nationally recognized certificate. This year we use the learned management knowledge, methods in our company's production management fully practiced, and its show results are satisfactory.
Third, the construction of marketing networks, cultivate sales typical.
Microphone wire sales is the focus of my company's product sales department, the sales situation will directly affect the company's economic efficiency. Over the past year, the Department of Product Sales adhere to the consolidation of the old market to cultivate new markets to develop market space, tap the potential market, the use of my company's brand to drive the sales of products, built a local X as the main body, the radiation of the province and the country's sales network pattern.
Fourth, pay attention to industry trends, to grasp the market information.
With the increasingly harsh market competition between the electronics industry, the role of information in the marketing process is increasingly important, information is the benefit. Sales Department to pay close attention to market dynamics, grasp the business opportunities, to the information to benefit, and market research and information collection, analysis, organization of work institutionalized, standardized and regularized. Product sales department through market research, business negotiations, newspapers and magazines, trade associations and computer networks and other ways and means to establish a stable and reliable information channels, pay close attention to industry trends. The establishment of customer files, manufacturer files, and strive to make a good collection of basic information. According to the market situation, actively stationed business personnel to track and grasp the dynamics of the domestic sales market.
Fifth, make persistent efforts to meet new challenges.
Looking back over the past year, our sales department of all business people hard-working, enterprising, united to achieve good sales results. Achievements belong to the past, looking ahead, in front of the sales department of the road longer, more difficult, more arduous task. Our sales department of all business personnel unanimously said that we must play in 2X-X years of enthusiasm, initiative, creativity, fulfill their duties, go all out to do a good job in the X year of sales work, in-depth understanding of the dynamics of the electronics industry, to further develop and consolidate the domestic market, for the company to create higher sales results.
Fook Niu Yingchun, wish us X-X Technology Co., Ltd. in 20XX sales performance to the next level, walking in the cutting edge of the electronics industry, to our ideals closer.
Sales performance summary essay 6
Time is like water, years like a song, blink of an eye, has come to xx gold store 8 months. In this more than half a year, I grew into a professional jewelry consultant, is a metamorphosis. There have been happy, there are also bitter, now the gold store salesman sales month work summary is as follows:
Because of a friend's introduction, I came to the xx gold store this big family, never thought I would contact the jewelry industry, and did not think that the xx gold store has changed my life.
Once I was very introverted, very quiet, not dare to chat with strangers, is a very shy girl. After graduation from the pharmacy to work, every day is repeated the same ` thing, there is no sense of freshness, in the store to see the previous do not understand the Chinese herbs and some strange and bizarre name of the Western medicine, every day to receive a different patient, just need to introduce the medicine to the customer to the different patients with different prescriptions, in addition to these all day long do not need to say what words can be used to express the life of a simple mind, the development of the limbs, the days are long, the life of a simple mind, the life of a simple mind, the life of a simple mind, the life of a simple mind, the life of a simple mind is long. limbs developed, the days are long, want to go outside to see The beginning of the industry is very strange, get up early in the morning to learn make-up, because this is the first time in my life make-up, to xx gold store has a lot of first time, in the morning started a new look, go to work, right next to the Eleventh National Day, in the face of the flow of so much traffic, all of a sudden let me do not know what to do.
Later a few days, there are masters teach, teach me usually work should pay attention to what details of the place, some simple common sense, and how to receive each customer, how to introduce jewelry, how to chat with a customer. Suddenly I felt that I couldn't accept so many things at once, and I had to learn a lot of things. Every time I receive customers, the master will analyze with me where I need to improve, where I need to pay attention to, gave me a lot of help, there is a master is really very happy, very happy. Slowly, a month past, I began to own can slowly one person sales. Because now every day will memorize the information to enhance the personal professional degree.
Sales performance summary essay 7
Looking back on the overall sales situation in 20xx, touching their own bag, feel ashamed! This is not only my subjective reasons, while the objective reasons also led to the overall sales not to a factor, I summarize some of the problems here.
First, the current pharmaceutical situation
1, the current drug prices continue to fall, downward, no more in the profit, the space is getting smaller and smaller, customers are difficult to manipulate.
2, even if some of the products won the bid, but in the bidding for a variety of local reasons stalled the sale of products, there is no large source of customers, just a few small, and some hospitals are not medical insurance, public medical products, no sales, customers do not want to manipulate the other hospitals have a few do not enter the new drugs have stopped, perhaps coupled with the possibility that they may not be able to find a real manipulation of such varieties of customers, so a drag drag on the drag on the drag on the drag on. Now. Compared to other provinces and cities, this variety also won the bid, and the price is less than the provincial, although the situation is not much, but can enter a few hospitals, every month there are sales, the cause, I think we need to find a network full, such a supply platform is more conducive to the sales and promotion of the product.
3, in all parts of the tender offer, due to the lack of experience in medicine, resulting in the fall of the bidding situation often occurs, in this point, I need to do an in-depth review, and in the future to learn more about some of the knowledge of medicine, the bidding offer will be as far as possible to do the work of the full course of study, to improve the level of their own offer to ensure the successful completion of the.
4, in the telephone investment, some negotiation skills also need to focus on strengthening, as long as we concentrate to observe and explore, the topic of the entry point is very easy to find, and strive for every telephone investment process can be smooth and smooth, after all, in the absence of winning the bidding, the telephone investment is the main mode of sales, the company's image is on the phone by the customer to understand, so in this regard also need to make progress to the customer a good impression. The customer has a good impression.
Second, responsible for the overall situation in the relevant provinces
With the Chinese pharmaceutical market vigorously rectification gradually strengthened, pharmaceutical investment in the face of the national drug regulatory efforts to gradually strengthen the drug hospital distribution model and drug price management to further control, a lot of restrictive drug sales policy in place, the offer of xx yuan, xxxx offer of xx dollars, some customers to take the goods in local Sales, but sales are not large, it is understood that in a certain province in a certain city, most hospitals into the drug will first discretion is not this year and won the bidding for the product, coupled with this year's local policy is that all of the price limit varieties of the grid, as long as the price quoted in the price of the price of money can be within the limit of into the circle, in this way, the majority of the market has been done before the opening of the product occupied, coupled with the fact that each hospital, each variety can only be into the two specification (A product of two rules), so the current market can be manipulated is not very large, can be manipulated space is small and small.
In the province, I'm responsible for the xx regional sales of winning products is not satisfactory, the real customers can manipulate the varieties are not a few, analyze the main reasons there are a few points:
1, the local market demand to determine the overall sales of the product.
2, the drug's profit margin is not enough, resulting in the customer in the sale of the polarization.
3, the company's winning varieties are not the customer's sales expertise (find the wrong person).
4, the goods sent to a few days, but did not arrive in time to the hands of medical agents. Let the customer impatient, this type of situation should be avoided.
5, now the agents at the end of the accounts, can not care about the new new goods, and the end of the year do not want to press the bottom of the library.
6, the agent's demand is reduced, most of the find the right product, the idea of reporting on the topic has a good channel.