1 Answer: the porter should be penalized and the injured master should be rewarded. Originally, the work of the accident is unable to reduce to 0, managers only through the training of employees and the usual education to let the accident artificially minimized; injured master is in order to let the company to reduce the loss to save the supplies, without thinking shows that he has a considerable sense of responsibility, even if it is not their own duties are also in the company's business activities to consider. Porters in the unloading of goods should be good safety measures, the accident exists in every inadvertent, can be big or small, the manager also has an indirect responsibility that can not be shirked.
2 Answer: First of all, to obtain the permission of the boss of the coordinating department, proposed that the first between the department to pass a gas, and other colleagues to cooperate with the time to let them believe that only *** with the efforts to be completed, the lack of one can not be allowed to help them out of their own ability and the limitations of the job, for the enterprise to do things is not for the benefit of a certain person, the thing to be done when the time is right, must be involved in the assisting departments colleagues Express thanks and help them to help the effect of the affirmation, credit is not a person.
The above are just my personal thoughts, for reference only.