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Corporate product quality management system
General
Article 1 purpose
To implement the company's quality management system, and can be found in advance of product quality problems, and be quickly dealt with to ensure and improve product quality in line with the needs of the management and the market, the development of these rules.
Scope of Article 2
The rules include:
1. quality inspection standards;
2. supervision and examination of non-conforming products;
3. management of instruments and gauges;
4. process quality management;
5. quality management of the finished product;
6. product quality abnormalities in the response and treatment;
7. product quality and quality management. p>
7. Product quality confirmation;
8. Quality management education and training;
9. Product quality abnormality analysis and improvement.
The quality standards and inspection specifications set up
Article 3 The purpose of the development of quality inspection standards
To enable the inspectors to have a basis for understanding how to carry out the inspection work, in order to ensure product quality.
Article IV The content of the inspection standards: should include the following
(a) scope of application
(b) test items
(c) quality benchmarks
(d) test methods
(e) sampling plan
(f) sampling method
(vii) group batch of disposal of the test
(viii) other matters that should be noted
Article V. Formulation and revision of inspection standards
1. The quality standards, inspection specifications due to ① equipment updates ② technological improvements ③ process improvements ④ market needs ⑤ changes in processing conditions and other factors change, it can be amended.
2. When the quality standards and inspection specifications are revised, the production management team in the general manager's office should fill out the "quality standards and inspection specifications set (revision) table", explaining the reasons for the revision, and submit to the relevant departments for countersigning the opinions and presenting the general manager's approval before the implementation of this.
Article VI of the contents of the inspection standards
(a) Scope of application: specify what kind of feed (including processed goods) or finished product inspection.
(2) test items: will be put on the test, the items should be tested, are listed.
(C) quality benchmarks: clearly defined quality benchmarks for each test item, as the basis for determination of the test, such as text can not be stated, the limit of samples to indicate.
(d) test method: explain the test items in the test, respectively, what kind of test instruments are used to gauge or to check the senses (such as visual) way to test, such as some test items must be entrusted to other organizations for the test, it should also be noted.
(E) sampling method: sampling, must be taken from the group batch of samples taken randomly and without bias, can be used to sample the number of chaos, but the group batch of products can not be numbered, then sampling, must be taken from the group batch of samples of any part of the average.
(F) the group batch after inspection of the disposal:
1. is the feed (including processed products), according to the provisions of the relevant points of the incoming inspection (qualified batch, then notify the warehouse staff for warehousing procedures, unqualified batch, then the test will be notified to the purchasing unit to decide whether it needs to be specially procured in accordance with the actual situation).
2. Finished products, in accordance with the relevant points of the quality management practices (qualified batches will be warehoused or credited, unqualified batches will be returned to the production unit for overhaul).
Methods for monitoring and auditing of non-conforming products
Article 7: Handle non-conforming products in a timely manner, monitor and audit whether they can be reused or must be scrapped, so as to make the best use of the materials and save the management costs and storage space of non-conforming products.
Article 8 The quality management unit is responsible for convening the engineering, production, materials and other relevant units to form an audit team responsible for auditing.
Article IX Implementation Points
(1) found that nonconforming products, the occurrence of the unit to fill out the nonconforming product review form (fill in the nonconforming products of the product name, specifications, material number, number, defective conditions, etc.) sent to the supervision and review.
(2) supervision and review need to be carefully considered, and take into account a variety of factors, such as:
1. Whether it can be repaired or must be scrapped.
2. Whether the overhaul is economically viable.
3. Whether it is an urgent need for production.
4. Whether it can be transferred to another level of product.
5. Whether some parts can continue to use, some parts can be repaired, some parts must be scrapped.
(C) monitoring and review team will monitor and review the situation and judgment into the non-conforming products monitoring and review of the single, and approved by the plant manager, that is, by the implementation of the relevant units.
(d) The audit team shall complete the audit within three days.
Instrument Management
Article 10: Instrument Calibration and Maintenance Programs
1. Periodicity Setting
Instrumentation departments shall fill in the "Instrument Calibration and Maintenance Benchmark Sheet" to set up a periodic calibration and maintenance cycle based on the information of the equipment purchased and the operation manuals as the basis for the annual calibration and maintenance program of the instruments. The annual calibration and maintenance program of the instrument is formulated and implemented on the basis.
2. Annual calibration plan and maintenance plan
At the end of each year, the instrument department shall fill in the "Instrument Calibration Plan Implementation Form" and "Instrument Maintenance Plan Implementation Form" based on the set calibration and maintenance cycle as the basis for the annual implementation of the calibration and maintenance plan. Calibration and maintenance program implementation basis.
Article XI Implementation of Calibration Plan
1. In order to make the staff really understand the correct use method, and the implementation of maintenance and calibration, all the relevant personnel are required to participate in lectures, and the quality management unit will be responsible for scheduling the lectures, and if the new staff is required to use the inspection instruments before participating in the lectures, they will be sent by the unit to give lectures in the first place.
2. Inspection equipment gauge should be placed in a suitable environment (to avoid direct sunlight, suitable temperature), and the use of personnel should be implemented in accordance with the correct use of the test, after use, such as its attachments should be returned to its original position, as well as try to store the gauge in the appropriate box.
3. Instrument calibration personnel should be based on the "annual calibration program" to perform daily calibration, accuracy calibration operations, and the calibration results will be recorded in the "instrument calibration card" in duplicate stored in the use of the department.
Article XII: Maintenance and Repair of Instruments
1. The user is responsible for the implementation.
2, before and after use should be kept clean and avoid collision.
3. Maintenance cycle to implement regular maintenance and record.
4. Inspection instruments gauge such as the occurrence of functional failure or damage and other abnormalities, should be immediately sent to the specialized technical personnel to repair.
5. Long unused electronic instruments, it is appropriate to regularly plug and start.
6. All maintenance work to the company's existing personnel to implement the principle, if limited to technical or special methods and can not be implemented on their own, it is entrusted to other organizations to improve the equipment to assist, but must provide maintenance certificates, or equivalent vouchers.
7. Special precision instruments, the use of department heads should be designated to operate and responsible for the management of non-designated operators shall not be used arbitrarily (approved by the director of the exception).
8. The use of department heads should be responsible for checking the correctness of the user's operation, routine maintenance and repair, such as improper use and operation should be corrected and included in the operation of the corrections and penalties.
9. The production units use instruments and equipment (such as gauges) by the use of the department of white line calibration and maintenance, by the Quality Management Department from time to time sampling.
Process Quality Inspection
Article 13 Definition of Process Quality Abnormalities
(1) High defective rate or the existence of a large number of shortcomings.
(2) When there is a super series, continuous upward or downward trend and cycle in the management chart.
(iii) Bad feeds, defective products from previous projects are included in the current project.
Article XIV Process Quality Inspection
1. The quality inspection department of the process in the product should be in accordance with the "in-process quality standards and inspection specifications" of the provisions of the implementation of the quality inspection, in order to detect anomalies in advance, and deal with them quickly, to ensure that the quality of the product.
2. The quality inspection of work-in-process is differentiated according to the process, and IPQC of the Quality Management Department is responsible for the inspection:
3. The Quality Management Engineering Section is responsible for the testing of the processing conditions during the process in conjunction with the processing procedures of the work-in-process.
(1) Drill grinding "standardized inspection" and recorded in the "drill grinding inspection report".
(2) Slicing inspection is divided into PIH, primary steel, secondary copper and tinned copper in accordance with the inspection specifications and recorded in the (QAE Microsection Report), (AQE Solderability Tes Report) and other inspection reports.
4. When abnormalities are found in the manufacturing process of each department, the team leader should immediately track down the cause and deal with the cause of the abnormality, the treatment process and improve the countermeasures, etc. to set up an "abnormality sheet" to (deputy) manager instructions sent to the Quality Management Department, the responsibility of the judgment sent to the relevant departments after signing the General Manager's Office for review.
5. Quality inspection personnel in the sampling test found abnormalities, should respond to the unit supervisor to deal with and open "abnormalities in the processing of single" submitted to the (deputy) manager of the signatures sent to the relevant departments to deal with the improvement.
6. When quality abnormality occurs in each production department according to self-inspection and sequential inspection, the abnormalities occurring in other departments will be dealt with by the "abnormality handling order".
7. The transfer of semi-finished products in the production process, if abnormalities are found, will be dealt with by the reaction of "abnormality handling order".
Article 15 Implementation Points
1. Discovery unit found in the process of quality anomalies, immediately take temporary measures and fill out the abnormalities in the handling of orders to notify the quality management unit.
2. Fill out the exception handling form need to pay attention to:
(1). Non-volume production shall not be filled.
(2). The same anomaly has been filled out in 24 hours may not be filled out again.
(3)． Fill in the details, especially the content of the exception, as well as interim measures.
(4). If the unit is the responsible unit, then confirm first.
3. The quality control unit will set up a management book to register and determine the responsible unit and notify it to deal with it appropriately, and if the quality control unit is unable to determine it, it will determine it together with the relevant unit.
4. The responsible unit will investigate the cause immediately after the confirmation (if the cause cannot be identified, then consult with the relevant units) and formulate the improvement measures, which will be implemented after the approval of the plant manager.
5. Quality management unit to improve the implementation of countermeasures to audit, to understand the current situation, such as still found abnormal, then ask the responsible unit to investigate and reformulate the improvement of countermeasures, such as the improvement of the report to the director of the plant and archives.
Article XVI: Independent inspection of the process
1. Each operator in the process should carry out independent inspection of the products produced, in case of quality abnormalities should be singled out, such as major or special anomalies should be immediately reported to the section chief or team leader, and open the "abnormality sheet" see (table) a quadruple, fill in the following Abnormal description, cause analysis and processing countermeasures, sent to the quality management department to determine the cause of the abnormality and the responsibility of the department, according to the actual need to hand over to the relevant departments for countersigning, and then sent to the general manager's office to formulate the responsibility of the attribution of rewards and penalties, if there are interdepartmental or unclear responsibility for the general manager to give instructions.
2. Site supervisors at all levels have the responsibility to supervise the implementation of the independent inspection of their own indeed, at any time sampling the quality of the process belonging to the quality, once found to be bad or quality abnormalities should be dealt with immediately, and to pursue the responsibility of negligence of the relevant personnel in order to ensure product quality standards, to reduce the recurrence of abnormalities.
3. The independent inspection of the process is carried out in accordance with the "Implementation of independent inspection of the process".
Quality management of finished products
Article XVII Quality inspection of finished products
Finished product inspectors shall implement quality inspection in accordance with the provisions of the "finished product quality standards and inspection specifications," in order to detect problems early, and deal with them quickly to ensure the quality of finished products.
Article XVIII Shipment Inspection
Before each batch of products is shipped, the quality inspection unit shall carry out inspection according to the provisions of the shipment inspection label, and fill in the quality and packaging inspection results of the "Shipment Inspection Record Sheet" to be submitted to the supervisor for approval and implementation of a comprehensive judgment.
Abnormal quality response and handling
Article 19 of the raw material quality abnormal response
1. Raw materials into the factory inspection, in the various inspection items, as long as there is more than one abnormality, regardless of the test results are judged as "qualified" or "unqualified ", the inspection department supervisor must be explained in the description of the column to explain, and according to the "material management approach" to the provisions of the submission of the verification and processing.
2. For the inspection of abnormal raw materials by the approval of the supervisor of the decision to use, the Quality Management Department should be based on the abnormal project to open an "abnormal processing orders" sent to the Manufacturing Department Manager's Office of the production management personnel to arrange for the production of notification of the site to pay attention to the use of the field and the site supervisor to fill in the use of the situation, the impact of the cost and comments, the manager signed by the After the general manager's approval to send the procurement unit and provide manufacturers to negotiate.
Article 20 in-process and finished product quality abnormal reaction and treatment
1. In-process and finished products in the implementation of the quality inspection process or production process in the process of abnormality, should be submitted to the "abnormal treatment order", and should immediately respond to the relevant personnel quality abnormalities, so that they can take measures to deal with the problem quickly in order to ensure quality. To ensure that the quality.
2. Manufacturing department found in the process of defective products, in addition to normal procedures to track the cause of the defective products immediately rejected to prevent defective products into the next process (to "scrap report form" to report, and by the quality management department review before scrapping).
Product Quality Confirmation
Article 21: Timing of Quality Confirmation
Manager's office production management personnel in the arrangement of the "production schedule" or "production specifications" in the production of the following cases, should be The "production specification" or the manager's instructions to send the confirmation of the "abnormality handling order" by the quality control department personnel to take samples to confirm and confirm the items and contents of the fill in the "Quality Confirmation Sheet", together with the The sample will be sent to the sales department for customer confirmation.
1. The printing line of the sample attached by the customer is not ours or the requirements are different.
2. Quality confirmation before mass production.
3. If the sample attached by the customer is made of a different material than the product, we will confirm the quality of the product before mass production.
4. Customer's request for quality confirmation.
5. Production or quality anomalies resulting in product specifications, physical properties or other differences.
6. The manager or general manager instructed to send the confirmation.
Article 22: Production, sampling and production of confirmation samples
1. Production of confirmation samples
(1) If the customer requests for confirmation of the negatives, the R&D Department will produce for confirmation.
(2) If the customer requests to confirm the printing line and the effect of transmission, the production management team of the manager's office shall produce the samples for confirmation on an hourly basis.
2. Confirmation of sample sampling
Quality Management Department staff should take two samples, one stored in the Quality Management Department, the other together with the "Quality Confirmation Form" to the Business Department customer confirmation.
Article 23 Quality Confirmation of the opening of the operation
1. Quality Confirmation of the opening of the
Quality Management Department staff should fill out the "Quality Confirmation Form" in duplicate after sampling, numbered samples submitted to the manager for approval and the "Quality Confirmation Form" stamped "Quality Confirmation Form" on the "Quality Confirmation Form". "on the stamp" quality confirmation seal "forwarded to the R & D Department and production managers, and in the" production schedule "on the date of confirmation" and then The production schedule" with the "date of confirmation" will be forwarded to the business department.
2. Customers into the factory to confirm the mode of operation
Customers into the factory to confirm the need to open the "Quality Confirmation Form" quality management personnel and require the customer to sign the confirmation, and presented to the manager to sign and notify the production management personnel scheduling, the customer confirms that failed to accept the refusal to be filled in by the quality management department staff, "exception handling form". The "abnormality processing form" is submitted to the manager for approval, and in accordance with the instructions for processing.
Article 24 Quality Confirmation Processing Period and Tracking
1. Processing Period
The sales department receives the samples sent by the Quality Control Department or the R&D Department to confirm that the samples should be forwarded to the customers within two days, and the quality of the confirmation of the number of days stipulated by the domestic customers for 5 days, the foreign customers lo days, but the customers need to be assembled for testing to confirm the confirmation of its confirmation of the number of days of the 50 days, the date of the setup, the number of the factory date as the basis. The number of set days is based on the date of shipment from the factory.
2. Quality Confirmation Tracking
Quality Control Department personnel for the end of the confirmation of the completion of the schedule, and has been more than 2 days, should be in order to respond to the business sector, in order to grasp the confirmation of the dynamics of the production and orders.
3. Quality confirmation of the closure
Quality Management Department personnel in the sales department received back by the customer confirmation of the "quality confirmation form", should be immediately after the manager's office production management personnel in the "production schedule" on the confirmation of the completion of and to arrange for production. To arrange for production, such as the customer that does not pass should be checked whether to make up (test) production.
Quality management education and training methods
Article 25 The purpose of quality management education and training is to improve the staff's quality awareness, quality knowledge and quality management skills, so that employees fully understand the quality management operation content and methods to ensure the quality of the product, and to enable the quality management personnel to have a good foundation in quality management theory and implementation skills to maximize the effect of quality management, and to assist the collaborating manufacturers to establish a quality management system. As well as assisting collaborating manufacturers to establish quality management systems.
Article 26 The Quality Management Department is responsible for the planning and implementation, and is co-organized by the Management Department.
Article 27 Implementation Points
(1) According to the content of education and training, it is divided into the following three categories:
1. Basic quality management education: the target participants are all employees of the Company.
2. Specialized education in quality management: participation for quality management personnel, checkpoints, production and engineering department of engineers and unit managers at all levels.
3. Quality Management for Collaborating Manufacturers: The target participants are the collaborating manufacturers.
(2) According to the way of training, divided into the following two types:
1. Factory training: the company's own internal training, taught by the company or external lecturers to the factory lectures.
2. Training outside the plant: Selected employees to participate in quality management seminars organized by the outside world.
(3) by the quality management department first formulated "quality management education and training long-term plan" lists all levels of personnel should be trained, after approval, based on the long-term plan, the formulation of "quality management education and training annual plan" lists the number of departments should be trained, after approval, the implementation of the "quality management education and training annual plan". The number of trainees is approved and then implemented, and the plan is sent to the Department of Management for notification to all units.
(d) The Quality Management Department shall establish a quality management education and training record card for each employee, recording the name of the course the employee has been trained, the number of hours, the date and so on.
Abnormal quality analysis and improvement
Article 28 Abnormal Quality Statistical Analysis
1. The Quality Control Department daily IPQC sampling records of statistical anomalies in the number of materials, items and quantities summarized to prepare a "total machine class, material number of bad analysis of the daily sheet" sent to the manager to indicate that the Ministry of Manufacturing, a copy of the Ministry of understanding the daily quality anomalies, in order to propose improvements. Daily quality anomalies, in order to propose improvement measures.
2. Quality Management Department weekly based on daily sampling prepared by the "daily analysis of each class, material number defective daily table" will be abnormal items summarized to prepare "sampling abnormal weekly report" sent to the general manager's office, the manufacturing department of the quality assurance team, and by the Manufacturing Division to convene the class for the main abnormal items, causes and measures to be taken. The main abnormal items, causes and measures to check.
Article 29 of the process quality abnormality improvement "abnormality handling order" by the manager included in the improvement of the manager's office quality assurance team registered to improve the implementation of the department in accordance with the "abnormality handling order" proposed to improve the countermeasures to be implemented, and regular reports, together with the relevant departments to check the results of the improvement. In conjunction with the relevant departments to check the results of the improvement.
Article 30 Quality Management Circle Activity
In order to improve the working ability of all employees, enhance the cooperation between employees and groups, create a bright and pleasant workplace, promote the level of management activities, and realize the "target management", the company's various departments to *** with the formation of a quality management circle to promote the improvement of the work. Work.
Adjunctions
Article 31 Implementation and Revision
These rules shall be implemented after the approval of the general manager, and the same shall apply to any additions or modifications.
This rule shall be implemented after the approval of the general manager.