Donghuayuan's perfect after-sales service system is:
(1) service slogan: all for the user;
(2) service concept: care for the user; let the user rest assured;
(3) service tenet: the customer first, the management is in place, the user is satisfied;
(4) service goal: customer satisfaction is our pursuit;
(5) service standard: customer satisfaction is the test of service quality;
To facilitate the customer, the company has set up direct service centers in 30 cities nationwide. p>(5) Service standard: customer satisfaction is the test of service quality;
For the convenience of customers, the company has set up branches and offices in more than 30 cities across the country, and set up agencies in Vietnam, Thailand, Taiwan, Malaysia, Hong Kong and other countries and regions, to provide users with pre-sale, sale, after-sales service.
Products of the whole machine warranty of one year, so that users can rest assured that the user to open the company's free after-sales service hotline, you only need a phone call, the original maintenance engineers quickly for your service, while providing users with the installation, commissioning, training, maintenance.