Negotiation Skills and Techniques
(1) Step back and offer opposing views
When expressing disagreement, you should step back and offer some agreement with the other party's views to show that you have carefully considered his views, which will make it easier for the other party to accept your point of view. You may wish to say, "I have considered your proposal and it is a good one, but there are some issues that need to be discussed." "I agree with you very much, but I have some suggestions that I hope you can listen to."
(2) Politely state, attract the other side to discuss together
Before expressing your opposition, you may wish to ask the other side to reconsider their opinions in a prudent manner, so that the other side's unpleasant emotions will be reduced to a low level, and then put forward your opinions. You can say this: "The issue you raised is very important, is it possible to re-discuss it carefully, what do you think?" "Can you reconsider whether there is a good way or suggestion, I see whether you can ......" This attitude not only shows that you accept each other's views and hesitation, but also shows that you are very interested in his views, can make the other party is happy to discuss with you to accept your views. The other party will be happy to discuss with you and accept your opinion.
(3) Inverting praise and blame to create a harmonious atmosphere
Before putting forward an opposing view, you may want to tell the other side that there are some people who have the same view as him. It's a good idea to speak critically in the form of praise first, which can help you negate the other person's opinion in a harmonious atmosphere. You can say this: "You raise the opinion is very good, quite a few people and you have the same view, but ......" "I understand that what you say is correct, in theory is feasible, but in terms of implementation of the ......"
(4) Avoiding the focus and buffering positive strife
You can indicate that you agree with the other person's opinion, but specify that some people don't, and then challenge the other person's opinion against its imperfections.
(5) Repeat the other party's opinion, reminding the other party to consider his opinion again
Rejecting a party in a negotiation must be tactful. Euphemistic refusal, the other side will be convinced; hard refusal, the other side will produce dissatisfaction, and even hate, hate you. Therefore, it must be remembered that the refusal of the party, try not to hurt each other's self-esteem. To let the other side understand that your refusal is out of necessity, and feel very sorry, very sorry. Try to make your refusal gentle and moderate.
There are many techniques of refusal, but the purpose is only one, that is, not only to say "no" word, but also to make people feel understandable, as far as possible to minimize the other side of the refusal caused by the upset. As long as you have mastered the trick of saying "no", your negotiation conditions will naturally rise boat high.