Time flies, a year of work will come to an end. Looking back on this extraordinary year, there are laughter, there are tears, there is growth, there are shortcomings, it is time to be quiet and write a good year-end summary. I believe that many people are clueless, inner collapse of the state it!
Part I 2021 asset management work summary
Under the correct leadership of Mr. Lin, in the real estate company departments and branches of the support and assistance, through the asset management company (that is, the former commercial hotel preparatory office and the warm mineral springs company) of all the staff of the real pay and work with heart, better completed the 20XX year of the various Work objectives. Now the work of the year is briefly summarized as follows:
First, the main work
1, Education Center
In accordance with the work plan, and actively coordinate, service two schools and one park enrollment, the opening of the school; participate in the Rongqiao Peninsula community education planning, with the completion and determination of Chuan Yi elementary school and planning and design programs; effective supervision of school assets and education supervision. On the basis of rationalizing the relationship between the two schools and the company, closely cooperating with the design and engineering departments, we fully participated in the school design, construction and acceptance, and put forward a large number of constructive suggestions and opinions. Moreover, under the situation of tight time and heavy task, within the budget, in line with the principle of standard, applicable and durable, we completed the procurement of school equipment and facilities, saving 15.87 million yuan for the company.On September 17, with the strong support of the company, the celebration of the two schools and one park led by our company was a complete success, highlighting the education support of Rongqiao and the enterprise concept of thinking for the residents and learning for the future generations. The concept has played a good publicity and market promotion.
2, Peninsula Spa Life Center (swimming pool)
As one of the important supporting facilities, the Peninsula Spa Life Center has repeatedly adjusted the business plan under the premise of overcoming the lack of supporting facilities and other kinds of difficulties, at the request of the owners of the swimming pool 7,000 square meters. All kinds of difficulties, at the request of the owners of the swimming pool in July trial business. Hot summer, all staff work together, cooperation, quality service, achieved a relatively satisfactory business benefits, the average daily reception of more than 150 people. Due to the hot springs pipeline rerouting, natural gas is not through the shower without hot water and other reasons, has been temporarily suspended.
3, commercial projects
After many demonstrations, completed the Peninsula commercial master plan, focusing on participation in the cloud full of court community, the left bay commercial planning and design and development of the B3 commercial center marketing program; after efforts, the B3 commercial center has been part of the reserve intention to operate businesses, brand supermarkets have entered into a contract negotiation stage; in-depth research and systematic planning of the reflection of the Tongyuan Bureau project, the district, the municipal government and experts, and the government of the city. Obtained the district, the municipal government and experts, the media highly recognized. The project initially seeks to the intention of the cooperative business; the detailed market investigation, the successful introduction of green home supermarkets; preliminary completion of the community health care system planning, planning, program design, etc., now the wind Linzhou community clinic has determined the cooperative business, but has not yet been approved by the Nanan District Health Bureau, we are actively assisting the business for the relevant approval procedures.
4, warm mineral springs Department
Actively complete the hot spring water, direct water supply tasks. In the poor address conditions, overcoming landslides geological subsidence and other difficulties, timely and effective reinforcement of the pipeline and rerouting treatment. Our company has obtained the hot spring water abstraction license issued by the Water Resources Bureau and the geothermal water mining right license issued by the Municipal Land Bureau after many fights. Repeated on-site surveys, and finally determine the location of the high pool, alignment and layout, is now for design approval, construction procedures.
5, other work
Actively participate in the Rongqiao Peninsula cultural lineage excavation, finishing work. At the behest of Mr. Lin, our company set up a temporary Rongqiao cultural vein team, consulting information, consulting experts, group efforts, digging and organizing out of bearded Ang, Lu Yanshao, dinosaur fossils, golden toad pilgrimage and other cultural highlights, for the opening of the cloud full of court to increase the marketing advantage, injected into the cultural connotations.
Second, a little insight
Over the past year, our company in the real estate company and Lin's leadership and support, the work carried out in an orderly manner, and achieved certain results, summed up, our experience are the following:
1, flexible organization
Flexibility of the organization refers to the stability of the management of the organization outside the organization, the establishment of a temporary, task-oriented to complete the work of the organization. Some temporary, task-oriented team-based organization, is a complement to the functional management of the enterprise. Our company uses the flexible management mode, integrates the resources of all parties (including the virtual team), gives full play to the overall advantages, establishes the temporary team to complete the task as the center of the flexible organization, strong alliance, professional complementation, the market of various changes in the situation to make a flexible, rapid, timely and dynamic reflection of the effectiveness of the work has been significantly enhanced, the marketability and competitive synergy to further enhance. For example, two schools and a garden celebration team, procurement team, the Peninsula Hot Spring Life Museum swimming pool opening preparatory team, the Copper Dollar Bureau project program team, Rongqiao Peninsula cultural veins excavation and finishing team and so on.
2, customer-oriented as the core review of the department's work
The quality of the work we do is ultimately evaluated by the customer. We always pay attention to this principle, around our customers, that is, the guests of the Museum of life, the Ministry of Commerce, business, owners, education centers, two schools and one garden, warm mineral springs department of all the owners, constructed around the customer rotation of the dynamic management system, directly into the market, close to the customer's needs and expectations, to do what should be done, and to do things successfully and beautifully. Life guests suggested that the swimming pool should have a clock, so that guests can control the time of swimming, we immediately meet; owners put forward the difficulty of buying food, we immediately succeeded in the introduction of green home supermarkets; two schools and one garden procurement of equipment have been recognized by the school and so on.
In addition, the first-line departments are the customers of the second-line departments, employees are the customers of the managers, the next post in the workflow or related to the next work related to the relevant personnel is the customer of the previous program or post. Work, strengthen the sense of service, always customer-oriented review of their own work, check their own work, so our company everyone active work is a necessity, for the sake of residents, for future generations to stay in the concept of reference will consciously become a guide to behavior.
3, good team atmosphere.
Adhering to the real estate company's culture, we are committed to building a professional, dedicated, happy and enhancement, collaboration, pioneering company culture, through effective communication, various forms of training and guided work practices, the establishment of a high-performance management team and high-quality workforce, laying a good foundation for future development. Our company has formed a cohesive, fighting team, the work of the people can share the same **** suffering, in adherence to the principle of harmony, unity, cooperation. Has basically formed a general manager Lin put forward serious work, easy life, tireless learning, down-to-earth corporate style, team appearance and work has been better.
4, good treatment of employees
We firmly believe that every employee has the gift of work, pay attention to the mental state of the staff at any time, and advocate the treatment of guests to treat the staff in the same way, pay attention to the staff's career development planning. At the same time and as far as possible to authorize each employee to have the freedom of space, better, faster, more proactive, more sincere to serve customers. Life Museum employees work overtime for a long time, and there is no overtime pay, the staff did not complain; security guards covered with prickly heat, did not complain of suffering; swimming pool water, employees work overtime all night, no complaints; two schools and a garden procurement, weekend staff often on-site acceptance of materials and equipment, monthly cell phone charges of five to six hundred, the staff did not complain. As long as the strict discipline at the same time good treatment of employees, employees will be good treatment of customers, the enterprise will be more profitable.
5, good at summing up and learning
Follow the day clear, day, day high work principle, employees take the initiative to work self-check, review their work, learn lessons, sum up the experience, and organizations to communicate with each other, experience **** enjoy. At the same time, our staff can take the initiative to learn, expand their knowledge, improve their own quality, to ensure that the injection of new ideas and new ideas, and thus enhance the overall level of work of the department.
In the actual work, there are a number of issues that still need to be resolved:
1, should be the owner of the identity of the whole process of strong participation in supporting the project's planning, planning, design, construction and acceptance of the work. Like the living hall on the first floor of the basement distribution room adjacent to the pump room and no ventilation; swimming pool floor is not non-slip; billiards room without professional design and vent; gym without power, jumping exercise area without mirrors, bathroom toilets and showers without a cover; wall granite rotten corners; building up and down, energy waste is serious; a lot of walls began to mildew, a lot of parts of the beginning of the leakage; swimming pool can not be a normal business; the school chalkboard repeated purchases, the secondary school step classroom slope. Secondary school ladder classroom slope is too large to use and so on. This series of problems, if we can participate in the whole process and always adhere to the correct views, it is entirely possible to eliminate these phenomena. Therefore, before the start of the project, our company should be fully involved in the planning, planning, design, construction, construction and other phases of work to ensure that the applicability of the project construction and economy.
2, work efficiency needs to be improved
Customers usually evaluate a business from two aspects: one is how to operate in normal conditions; the second is how to reflect the occurrence of problems. In the two schools and a garden and the peninsula hot spring life hall project construction construction period, our company did not adhere to their own views to successfully persuade the relevant departments, in the case of reflecting or repeatedly reflecting the failure of our company to adhere to the principle of not bold, resulting in a lot of problems can not be resolved in a timely manner or still exists. At the same time, the tracking of the related work contact letters was not enough. The efficiency and quality of work is not satisfactory. It is not too late to mend, in the future work, our company will make every effort to participate in the whole process, to prevent the slightest step, and strive to work zero defects, and strive to protect the interests of the company and the interests of the real estate company.
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