1. Stomatology 2022 work plan
I. Medical
In order to further increase the management of medical quality, focusing on the quality of medical personnel training and professional ethics education, the establishment of medical quality inspection team: divided into the internal medicine system, the surgical system, the outpatient clinic, medical and technical groups, is responsible for standardizing and supervising the entire hospital The team is responsible for standardizing and supervising all clinical, outpatient, and medical technology departments' work related to the quality of medical care.
(a) clinical departments
focus on the quality of the case (including the current hospital case, archived cases), the rational use of antibiotics, prevention of medical errors and accidents, etc., the organization of the medical quality inspection team to discuss the development of the inspection and evaluation rules and the system of rewards and penalties.
1, the quality of the case: strictly in accordance with the "xx province medical record writing norms" (20 ___ revised version), the inpatient medical records, medical records and their related information writing to put forward further standardization requirements.
① monthly from time to time to organize an inspection team in the clinical, sub-inspection of the quality of the current medical records and make comparisons.
② every three months to check the quality of archived medical records and make comparisons.
2, the rational use of antibiotics: according to the Shishi City Hospital in September 20___ prepared by the "rational use of antimicrobial drugs management approach" (for trial implementation), to monitor whether clinicians are the rational use of antibiotics.
① Indications and contraindications for use.
② The principle of preventive application of antibiotics.
3. The course of antimicrobial drug therapy.
4. Therapeutic dose and route of administration of antimicrobial drugs.
5. Combination of drugs and contraindications.
6, to prevent medical errors, accidents and disputes:
① From the previous medical records inspection found that the computer prints medical records of many loopholes and pitfalls, in order to truly and timely record of the patient's condition, the provisions of the admission record, the first course of the disease and surgical records and other records can be printed by the computer, the course of the record must be written with a pen.
② Emphasize the true and accurate "death check registration", "critical and difficult case discussion registration", "rescue of critically ill patients registration" and physician shift book and other project records.
7, the organization of diagnostic and treatment standards and related laws and regulations of the study.
(B) outpatient clinic
1, to further improve the function of the outpatient clinic, do a good job of infectious diseases pre-screening triage.
2, set up, arrange the outpatient department experts column, announced the specialties of experts and clinic time, convenient for patients.
3, the organization of quality control inspection team to discuss the development of inspection and evaluation rules and rewards and penalties system. Regularly (1-3 months) organize the inspection team in accordance with the "xx province medical record writing norms" (20 ___ revised version) and "rational use of antimicrobial drugs management approach" (trial) to check and evaluate outpatient medical records and prescriptions.
(C) medical auxiliary
Organization of medical quality inspection team to discuss the development of inspection and evaluation of content, methods, rewards and penalties.
Specifics to be determined.
Second, science, education
(a) scientific research
1, planned, targeted organization of 1-2 scientific research topics, and to create the conditions for this effort.
2, contact with higher hospitals to develop projects with high technological content.
3, combined with the actual situation of our hospital, and constantly looking for new growth point of the profession, project, such as: the departments have not yet opened the profession, the setting of hyperbaric oxygen warehouse, physical examination center.
(B) teaching work
1, hospital personnel continuing education management
In order to cooperate with the personnel management of the hospital, the establishment of personal and departmental medical quality and technical files, for the future job competition, evaluation and recruitment of the separation of the title, selection of advanced to provide a strong basis for the realization of the quantitative management, based on the Ministry of Health, Ministry of Personnel, Ministry of Health, Science and Education 〔20__〕 No. 477, "Continuing Medical Education Regulations" (Trial), "the provisions of the medical education of the hospital" (Trial). Medical education regulations" (for trial implementation) and xx province health department, personnel department x health science education [20__] 290 document "xx province continuing medical education credit management implementation rules", is responsible for real, accurate registration of the hospital in addition to the nursing profession other than the professional and technical personnel credits, put an end to the falsification.
Supervise the medical departments to plan and make arrangements for further training, and pay attention to the cultivation of the technical personnel echelon. The regulations stipulate that personnel applying for further study and training outside the hospital need to be approved by the Medical Department, the hospital can issue a letter of introduction to contact. After returning to the hospital for further study and training, the staff must report the results of their study and introduce the advanced technology and management of the higher hospitals before they can be re-instated.
2, external training, internship management
a, to further strengthen the management of organizational discipline.
b. Emphasize the training of basic knowledge, basic theory and basic skills.
3, other
a, supervise the clinical departments to do a good job of teaching room or three-stage room, the organization of various types of business learning within the department, to improve the quality of teaching.
b, organization, arrangement of various forms of academic activities and technical files combined.
c. Regularly hold the "three basic" theory (including hospital sensory) assessment, when possible, training, internships and the hospital's junior doctors skills assessment. Further do a good job of pre-service training of personnel at all levels.
2. Stomatology 2022 work plan
a. Self-improvement
1, learning the basic theoretical knowledge of dentistry and medical skills;
2, as soon as possible, to master the instruments required in the distribution table, with the material, etc.;
3, in-depth understanding of the department The business is familiar with the price of the project.
Second, the work
1, go out to the clinic with a good doctor, do a good job of registering patients, try to meet the needs of the patients, the patient's questions patiently explain, according to the situation to the patient to beautify the publicity of my organization's business, the clinic came to the patient's fixed-point regular visits, and do our best to serve every patient.
2, master the stomatology clinic treatment before and after the preparatory work, closely cooperate with the doctor's treatment work, prepare the required items and instruments.
3, familiar with the role and use of commonly used instruments, drugs, materials.
4, to assist the oral surgeon for oral surgery, dental cleaning, disposal, etc..
5, to maintain the order of the clinic, during the consultation and treatment, do a good job of oral clinic health education.
6, according to the requirements of learning to do a good job of dental clinic disinfection and isolation, to prevent the occurrence of infection accidents.
7, conscientiously implement the rules and regulations and technical operation routines, strict checking system to do a good job of shift handover, to prevent accidents.
8, often observe the outpatient clinic patients, found abnormal immediately report to the doctor, with treatment.
3. Stomatology 2022 work plan
First, focus on equipment investment, and vigorously improve the service capacity.
20__, is my hospital's "opening year", but also my hospital's "development year", in order to the town of Tianhe and the surrounding townships "to establish a brand, capture the market, take root! We invested heavily in the introduction of South Korea dental implant system, Japan root canal treatment system, teeth white sandblasting cleaning system, low radiation dental film _ light machine system, mobile anti-infection disinfection system, etc., and constantly improve the service capacity;
Secondly, adhering to the standards of humanization, careful planning and decoration of the clinic, we set up in the hospital, "three rooms and two districts ", three rooms both special room, oral orthodontic room, comprehensive treatment room, the second area for the two leisure waiting area, one of which a TV-based, a newspaper-based, in order to suit different groups of people waiting needs, so that the general public as far as possible in a comfortable, elegant environment to enjoy the medical services.
Second, focus on quality management, to eliminate cross-infection.
Our aim is "medical safety is no small matter, the interests of patients are no small matter, so defects can be avoided", medical quality management is our "lifeline"
First, the establishment of a special medical safety management work The first is that the establishment of a special medical safety management work leadership team, by the hospital hand Wang Zhongfu, director of the leadership team leader, directly responsible for the hospital's overall medical safety work;
Secondly, the strict implementation of the xx provincial oral infection management standards, the introduction of efficient cell phone disinfection system, and at the same time, vigorously strengthen the cleaning of medical equipment, disinfection, sterilization and medical waste recycling work, and effectively eliminate cross-infection, to ensure that the safety of medical treatment;
Third, painless medical treatment, in order to reduce the pain, we insist on the use of imported ultra-fine needles and imported Bi-Blue anesthesia, with careful operation, combined with meticulous treatment programs, weighing the pros and cons of each program, *** with the development of treatment programs, and at every step of the initiative to obtain the patient's informed consent in advance; Fourth, affordable medical care, we are constantly increasing the cost of medical care, and constantly improve the quality of medical care and advanced equipment investment, we have a good understanding of the situation, and we will continue to work hard to improve the quality of medical care. Advanced equipment investment in the case, we strictly implement and lower than the provincial price bureau of non-profit medical institutions to charge fees, the most affordable prices directly to the masses, the masses have been unanimously praised.
Third, focus on the connotation of the service, establish a good reputation for excellence.
"Service, tree reputation" is the goal we pursue, in the daily clinic work, we have always been consistent cut "people-oriented" concept, and constantly improve the quality of service:
First, the implementation of the First, the implementation of the "smile to welcome, active greeting, the first responsible for the discharge of the hospital to send" service model, change "to be my service" to "I want to serve"
Second, the strict implementation of the five sound The second is, the strict implementation of five sound activities, both "to have a welcome sound, ask a reply sound, leave a send sound, do not understand the sound of explanation, dissatisfied with the sound of an apology"
The third is, to carry out the booking outpatient clinic, in order to save the patient's waiting time, we in the network and telephone hotlines have opened the booking service, convenient for everyone to visit the hospital, the patient as long as the hospital to accept the first After the examination and treatment, can according to their own convenience, through a variety of ways to make an appointment for the next clinic time; four, constantly improve the management of outpatient clinic website, convenient for the majority of patients to query the oral health care information and understanding of the hospital a variety of information and communication between the doctor and patient; five, pay attention at all times to the environment of the clinic is clean, elegant, comfortable, keep the windows and mirrors quiet, and free of charge to provide tea for the waiting patients and their families.
Fourth, focus on dedication to society, and actively carry out social welfare activities.
We according to the characteristics of our hospital and the needs of the masses, and constantly unite and organize the majority of employees to devote themselves to social welfare, give full play to the white angel of the humanitarian spirit of saving lives and helping the wounded:
First, the establishment of a youth volunteer service team, in the form of an organization to participate in the work of the community health services;
Secondly, to carry out the "heavy evening love, send warmth" activities. Actively participate in the "charity one day donation" activities, we in various occasions to the Wenchuan earthquake compatriots donations of nearly 3,000 yuan; Fifth, actively carry out the "Love Teeth Day" activities in September 20 this year, we organized 12 medical staff to Zhuangquan village streets to carry out the focus on middle-aged and elderly oral health activities. Carry out to pay attention to the oral health of the elderly as the theme of the clinic activities, the scene to the oral examination and blood pressure measurement of the masses scrambling, an endless stream of activities we *** to the elderly over 50 years old to give medicines and vouchers amounting to more than 50,000 yuan, the distribution of oral publicity materials more than 10,000 copies, has been the unanimous praise of the general public and praised.
In short, looking back on nearly a year's work, the foundation of our work has a new development, measures have a new initiative, the situation has a new breakthrough, at the same time, we are also soberly aware that there are still many shortcomings in our work, in the new year, we will be more enterprising, pioneering, pragmatic and pragmatic work, and strive to establish a new success for the construction of our hospital strong hospital.
4. Stomatology 2022 work plan
In order to enhance the outpatient nurses' awareness of the service, standardize the behavior of nurses, and improve the overall quality of the outpatient nursing team, the development of the nursing work plan is as follows:
A. Strengthening of the standardized training of nursing staff, in particular, the oral health care Basic knowledge training,
Continuously improve the professional level of outpatient nursing staff to better carry out clinical nursing work.
1, because most of the clinic is a low seniority nurses, the plan is mainly from the oral care of basic training to start, to strengthen their sense of learning, guidance, care, support, to help them to reach the standard.
2, to strengthen the training of specialist skills: the development of oral care operation process standards and assessment plan, monthly operation training 1 week after the organization of the assessment, and according to the monthly training focus on the theory of the examination paper and the organization of the examination, the requirements of practical, practical.
3, the development of transfer nurses assessment standards, in order to be able to adapt to clinical work faster after the transfer.
4, update professional theoretical knowledge, and actively participate in the doctor's lectures and business learning.
5, encourage nurses to learn dental theory books, enhance the sense of learning, and constantly explore.
Second, the establishment of inspection, evaluation, feedback system
Nurse team leader, head nurse often in-depth inspection, supervision, evaluation. The assessment method to assess the nurses and check the clinical operation of the nurses with the site, listen to the doctor's opinion, found that the nursing work in the problem, put forward corrective measures.
Third, standardize the management of the clinic (such as the clinic clean and tidy, all kinds of items placed and stored, etc.), the development of clinical nurse management norms and disinfection room nurse workflow.
From the nursing business level, job responsibilities, work attitude to develop clinical nurses monthly performance appraisal standards and published before the 5th of the following month, the performance of the better nurses to give public praise, inadequate personnel to give guidance and encouragement.
Fourth, to strengthen the nursing safety management:
1, the operation of the strict implementation of a person with a disinfection system, requiring nurses to have a sense of personal protection, the operation of the principle of aseptic operation. Diagnosis and treatment out of the clinic room to take public equipment or items should be added to wear film gloves, and will be the work of public equipment end (such as whitening instrument, root meter, light curing lamp, etc.) wrapped with a good anti-fouling film.
2, the establishment of power outages, fires and other emergency programs in the sterilization room for all nurses to learn to use.
Fifth, the public equipment is placed in a fixed point, fixed management
To facilitate clinical work, the outpatient public equipment is placed in a fixed point, fixed management, the development of the use of the registration system, the responsibility of the person.
Six, focusing on nurse etiquette and communication skills, improve service quality
Training nurses to set up a good professional image, requires that the work time focus on personal grooming, weekday work at any time to supervise. Plan to organize nursing staff to learn nurse etiquette.
Seven, do a good job of teaching new nurses.
Strict requirements for new nurses and the development of transfer assessment standards. Clinical new nurses unified by the head of the nurse team to teach, the head of the nurse team need to regularly feedback to the head nurse of the nurse trial situation, the head nurse for its assessment (theory paper and practical) to decide whether to hire.
Eight, cultivate nurses thrift consciousness
Cultivate nurses business sense, practice economy, thrift, do a good job in the clinic's small housekeeper, to avoid the waste of materials, and seriously do a good job of accounting for the doctor's supplies every month.
Nine, objective assessment of the performance of nurses
According to the clinical nurses monthly performance appraisal of the total score objectively assessed its bonus points, truly reward hard work and punish laziness, reward the best and punish the worst.
X. Harmony and create a good working atmosphere
Continuously strengthen the medical, nurse-patient communication, contact, collaboration, enhance coordination, and deal with the outpatient clinic between the interpersonal relationship between the medical and nursing guide, to improve the quality of care and management to provide a strong opportunity. Regular weekly meeting of nurses, feedback and timely resolution of clinical problems, continuous improvement, so that nursing work can be planned, completed according to quality and quantity.
5. Stomatology 2022 work plan
1, continue to strengthen the nursing process of safety management, for the nursing work in the existence of the difficulties, focus on the problem, timely adjustment of the work focus, adhere to the "patient-oriented" humanistic nursing concept into the "patient-centered". "The concept of humanistic nursing into more practical and specific details of the work.
2, continue to all nurses to continue etiquette training, standardize the language of behavior, enhance the sense of service, and comprehensively enhance the quality of care.
3, continue to consolidate the basic theoretical knowledge and specialist knowledge training, so that the nursing staff to improve the overall quality and professional competence, organize a monthly business learning and nursing room, including basic theory, stomatology specialist care, and post-training assessment.
4, actively participate in the Department of Nursing held by the nursing professional and technical operation training and assessment, and actively learn new business and new technologies related to nursing, strengthen the nursing operation standardization, the implementation of process-oriented services.
5, strengthen the hospital infection management, strict implementation of disinfection and isolation system and hand hygiene management.
6, seriously do a good job of monitoring the patient link, especially for acute and critical patients and patients with the potential risk of medical disputes to focus on supervision, inspection and monitoring.
7, each nurse is required to establish a good service attitude, training nursing staff to establish a "patient-centered" concept, the patient's satisfaction as the ultimate goal of our work.
8, guiding nursing staff to the nursing of new technologies, new programs to understand, encourage nursing staff to participate in nursing research, and actively accumulate information, write nursing papers.
9, to improve the unity of the department, to improve the cohesion of the department, to strengthen their own collaboration, coordination capacity. Let everyone's heart full of love, work full of passion, let the ward full of laughter, let the department full of warmth!