As time passes by and our work is simultaneously updated and iterated, it's time to start making work plans. But what kind of work plan is right for you? The following is my 2022 Internal Medicine Quality Nursing Work Plan for everyone, for your reference and reference, I hope it can help friends in need.
Internal medicine quality care work plan 120XX is a landmark year for the hospital. In the past year, the Department of Cardiology in all medical staff *** with efforts to achieve better results, "carry forward the achievements, and constantly looking for new priorities" is our new goal in 20XX, the Department of Cardiology will continue to forge ahead, carry forward the achievements, improve the shortcomings, and strive to create a new record, the following work plan:
1. continue to adhere to the patient-centered, and strive to provide first-class service, further standardize the ward management, develop humane service measures, fully implement the safety management, link management, special time and special personnel management, regular collection of patients' opinions and timely solution of problems, to provide patients with high-quality, efficient and assured service, fully embodies the patient-centered, patient's needs as the starting point for all our work, and to provide patients with satisfactory service. To provide patients with satisfactory services.
2. Further improve the quality of care, establish a long-term quality supervision mechanism, improve the internal management mechanism of the department, and fully implement the continuous improvement of nursing quality.
3. Group efforts to grasp the "model management" creation activities, the model hospital scoring standards for the organization of learning, and conscientiously implement the quality standards, and strive to create a model hospital to show the highlights of the specialty.
4. Continue to improve the standardized management of CCU wards, change the scheduling mode, rational use of human resources, and effectively strengthen the general nurses training efforts at different levels. Nurses within five years to strengthen basic theory, basic operation training, more than five years of nurses to strengthen the specialized theory training, the development of personal development goals, according to personal desire and the actual ability to determine the direction of each person's initiative, the selection of a nurse for further training in endocrine specialties, a nurse for further training in cardiac CCU or cardiac catheterization, at the same time, the Department of training to change the mode of training, to intensify the training efforts to increase the rate of out-of-hospital training, to encourage self-study, correspondence, etc. to improve the knowledge structure of the team. The training in the department has changed the mode of training, increased the rate of training outside the hospital, encouraged self-study, correspondence courses, etc. to improve the knowledge structure of the team, so as to make the best use of people, make the best use of talent, to create a distinctive culture of the specialty, to create a learning department.
5. According to the law to strengthen the control of hospital infection, strengthen the training of medical personnel hospital infection knowledge, supervision and inspection system implementation, minimize the incidence of hospital infection.
6. Strengthen the link medical records and final medical records control, regular inspection of the quality of medical records, timely discussion, analysis, timely rectification and implementation, and effectively improve the quality of nursing writing.
7. The use of various forms and methods to strengthen the publicity of health education, the establishment of diabetic clubs, hypertension, arrhythmia, coronary heart disease voluntary consultation activities, targeted distribution of inpatient contact cards, discharged patient contact cards, disease-related knowledge education, comprehensive and in-depth implementation of the health education system.
8. Strictly programmed teaching management, quality and quantity to complete the teaching plan, to protect the teaching effect and teaching safety.
9. In-depth study of health care reform policies, expanding the scope of services, the development of new businesses, new technologies, and strive to use the health care reform policies to the fullest extent, without violating the policy ` premise to strive to increase revenue and save money.
10. To further strengthen the scientific research consciousness of the whole department, strengthen the accumulation, timely summarization, and actively write academic papers, writing nursing tips, no one in the whole year in the municipal and above publications published at least one paper.
Internal medicine quality nursing work plan 2
A new year, a new starting point. In order to further implement the "patient-centered" service purpose, to achieve the "surgical patients to provide high-quality and safe care, excellence with surgery" this service goal, according to the nursing department of the relevant spirit, combined with the actual department, the development of this plan.
First, improve the service attitude, improve the quality of care
1, the object of nursing work from the patient to expand to the patient's family, medical, logistics, equipment personnel. The head nurse goes down to the relevant departments at least once a week to strengthen communication with doctors, collect patient information, and gain understanding, trust and support for better cooperation with surgery.
2, the nature of nursing work from the nursing for drug therapy extended to the patient's physical and mental overall care. The patient's psychological care is always on the patient's mind, and the patient's psychological care is proactively done. Strictly implement the protective medical system. Improvement of service attitude, to ensure that the state of nursing work for the patient's services, to meet all reasonable needs of patients, to achieve satisfaction of more than 95%.
3, the use of morning meetings, nurses meeting, nursing room and other forms to enhance the nurse's sense of service, active service, hospitality, initiative to introduce the situation. To do the four light, the nursing treatment operation to greet the patient, the use of encouraging language, gentle movement, so that patients feel the warmth of our loved ones.
4, the development of strict departmental rules and regulations and rewards and punishments. The department and nursing staff signed a nursing quality and nursing safety certificate of responsibility. Once a month, we organize a discussion and analysis of errors and accidents, and put forward corrective suggestions for recurring problems, so as to prevent the occurrence of errors and accidents.
5, strict disinfection and isolation, disinfection and isolation qualified rate of 100%. To apply for the purchase of additional ultraviolet light. And from the monthly bacterial culture to semi-monthly. Further improve the mid-shift work system, strictly control the flow of personnel. Strict implementation of aseptic operation techniques, the violation of the principle of asepsis of people and things to give timely correction, to prevent nosocomial infections.
6, 100% of the emergency medicine intact rate, handover carefully check, received emergency patients, rescue can be agile, flexible, skillful cooperation.
7, reasonable charges, in case of doubt and disputes in a timely manner to verify and deal with the regular department of medical and office supplies to count and collect, to reduce waste and loss. Specialized personnel responsible for the maintenance of medical equipment, to achieve the performance of instruments and equipment and the use of the situation in mind, to ensure the normal operation of the clinical.
8, the establishment of a perfect nursing quality control system, to carry out the quantity plus quality of nursing assessment, satisfaction survey, there is no error and negligence and complaints, teamwork, inspection of the health district and other indicators, improve and promote nursing, while selecting the best talent from them, nursing backbone, selection of the most satisfied nurses.
Second, strengthen the nurse training, establish the "angel" image
1, basic skills training and specialized technical training. The content of the basic skills training includes political thinking, professional quality, medical ethics, clinical skills. Specialized technical training requires continuous learning of new theories and techniques, deepen the understanding of nursing theory, and strengthen the operating room technical training.
2, the head nurse to improve the ideological and political quality, study cultural science, professional practice and management science knowledge, to strengthen the scientific and standardized nursing management, and effectively improve the level of nursing management and nursing management quality.
3, change the concept of service, improve service attitude. Anyone in any situation should not be shirked. Promote "one-on-one full service".
4, for each nurse to create learning opportunities, through the hospital section of the lecture, participate in self-study, network retrieval and other ways, so that nurses continue to accept new ideas, new knowledge, new methods.
Three, study nursing research, nursing teaching
Seriously organize small lectures, "three basic" theory, operation training. Skilled with the development of new technologies. Mobilize the enthusiasm of nurses, encourage the development of new technologies, new methods, so that this year's project is more mature, to alleviate the pain of patients, and constantly improve the quality of care.