Family power supply failure repair phone is 95598, 24 hours to accept the power supply failure repair, when you encounter a failure of the power outage, please dial 95598 power supply service hotline to the power supply enterprises to repair.
Dial 95598 customer service hotline, you can hear the voice prompts: welcome to call the power company customer service center, please press the button to select your business: self-service please press 1, manual service please press 0, the system will first through the automatic voice notification of the repair department is in the area, if your location belongs to the system prompted by the blackout processing area, you can directly hang up.
When calling 95598 for fault repair, please note:
1. Please describe your fault in as much detail as possible to help us correctly determine the type of fault.
2, please leave your detailed address, and try to tell us the obvious references near the fault point to help us arrive at the fault site faster.
3, please leave your name and detailed contact information, so that we can get in touch with you in time.
4, please try to provide your account number (account number on your electricity purchase certificate, electricity consumption certificate or electricity bill), it will help us to quickly check your relevant information and shorten your waiting time.