Hospital quality control work summary sample (General 7)
A period of time in the work of unknowingly has come to an end, recalling this period of time, must have made a lot of achievements, is not it time to write a good job summary record? How to write a work summary to play its biggest role? The following is my collection of hospital quality control work summary sample (generic 7), welcome to read and collect.
Hospital quality control work summary 1
20xx, in the hospital under the strong cooperation of comrades in all sections, hard work, active work, bold management, dare to innovate, serious and responsible, leading the whole section of comrades to develop and innovate, and strive to complete the hospital handed over to the work of the task. According to the health administrative departments and hospital quality management requirements, the quality control section conscientiously fulfill their duties, strict system, high standards, strict requirements for medical records, prescriptions for regular and occasional inspections, comprehensive reviews. To do the work seriously have a record, the existence of problems have analyzed, have commented on the timely communication with the section director and responsible for feedback, to be rectified, and regularly analyze the results of the evaluation reported to the dean in charge.
First, work responsibilities
1, quality control section under the leadership of the President, the Dean in charge, the hospital's quality of care for the entire monitoring; according to the overall development of the hospital, our section of the hospital's medical records, prescriptions for strict quality control, and the review of prescriptions to summarize and assess the situation. And put forward quarterly, quarterly stage of quality control focus on the goal of medical quality management to be summarized, put forward suggestions for rectification, and promote continuous improvement.
2, the development of the hospital's medical management of rules and regulations, planning, standards and major measures, is responsible for organizing and coordinating the implementation of hospital quality management, supervision, inspection, analysis and evaluation.
3, quality control section in charge of the leadership of the President, the specific organization and implementation of the hospital's clinical medical, nursing quality management. Responsible for the development of the hospital's medical quality management implementation program, and often supervise and inspect, summarize and report on time. In-depth understanding of the medical quality of each department, urging each department against the medical quality standards of self-examination, the development of the standard program. Responsible for the organization of prescription, medical record writing, clinical medication, preventive medication, outpatient, emergency quality inspection, regular analysis and summary timely report to the President. Completing other related work assigned by the hospital leadership. The staff of this department carefully and meticulously check the medical record homepage, antimicrobial drug approval list, surgical nursing record, medical prescription record, surgical laboratory list, etc., to keep the quality control, and find out the problems and correct them in time. We go deep into the outpatient clinics and departments and urge the doctors in charge of each department to write carefully. In order to strengthen medical quality control and medical quality and safety management. And increased efforts in the following areas: the writing of medical records, the third level of physician visits, the approval of surgery, the grading management of surgery, the approval of antimicrobial drugs and grading management, prescription writing, talking about difficult cases, doctor-patient communication, and so on.
Second, the collective efforts
1, the hospital: in order to further strengthen the hospital rational use of medication guidance, supervision and management of standardized clinician medication behavior, to reduce and avoid the occurrence of adverse drug reactions, to reduce or alleviate the emergence of bacterial resistance, to ensure that the clinical use of medication is safe, effective and economically appropriate to improve the quality of medical care maximized. To minimize the cost of medicines, the following measures have been developed:
(a) Strict implementation of the principle of graded use management of antimicrobial drugs, the hospital's limited varieties are divided into non-restricted use, restricted use and special use of three categories, fill out the antimicrobial drug application for approval of the single formulation.
(b) the establishment of antimicrobial drugs special rectification leading group and members of the use of antimicrobial drugs to turn to review the quality control staff weekday review of the work record daily assessment of the situation is summarized into the hospital performance of the integrated quality assessment, rewards and penalties.
(C) daily microcomputer database statistics of the hospital's antimicrobial drug sales amount of the top ten drugs at the first level of prescribing antimicrobial drugs amount of the top ten doctors to rank public, the use of antimicrobial drugs to analyze and report to the dean in charge of the Department of Medical Sciences for scientific processing.
(d) The top ten physicians prescribing antimicrobial drug amount to take scientific treatment.
(e) to strengthen the rational application of antimicrobial drugs knowledge training circular drug news, new drug introduction, pre-service training, kitchen standardized writing training and typical medical records issued in the form of education and training organized by the Medical Department, each time the content of the self-defined, the examination test, to guide the rational use of clinical medication in order to improve the hospital all kinds of personnel to rationally use the antimicrobial drugs of the comprehensive quality.
2, the departments: in the hospital's strong control, the use of antibacterial drugs in the departments have also been controlled, especially cefmenoxime, cefoxitin sodium dosage has been controlled, and now the departments of physicians basically to do according to the indications of the use of medicines, such as the application of antibacterial drugs, if necessary, but also the use of the use of the level by level. But occasionally there are individual physicians still use high-grade antimicrobials, expect physicians from the fundamental interests of the masses, from the people's health.
3, quality control section: quality control section mainly from the following aspects of inspection, quality control.
(1) the use of antimicrobial drugs indicated.
(2) prophylactic medication selection time.
(3) Antimicrobial species selection.
(4) Dose, period, route, and frequency of antimicrobial drug use.
(5) Antimicrobial drug classification and management.
(6) Replacement of antimicrobial drugs with or without a record of the course of the disease and whether the doctor's orders are consistent.
(7) The rationality of the combination of drugs at the same time to review the typical medical records. Issued a feedback circular to take a combination of intervention and feedback method of testing in advance.
Audit of antimicrobial prescriptions or doctor's orders, direct intervention in the doctor's prescription or medical records for rectification of the current year, the hospital *** check all types of prescriptions 4585, of which 3986 qualified prescriptions, unqualified prescriptions 554, a reasonable rate of 87% (did not meet the standard 95%), the intensity of antimicrobial use of 45 (the prescribed range of no more than 40), the proportion of antimicrobials for outpatient clinics, 13% of the standard. Inpatient antimicrobial drug use rate of 54.5% to meet the standard, the above data before the rectification of a lot of irregularities, do not meet the standard, now there has been a significant improvement and enhancement.
In the whole hospital medical staff *** with the efforts of our medical quality has improved greatly, our department will continue to work hard for the hospital's medical quality improvement to dedicate their own strength.
Hospital quality control work summary 2Quality control section in the dean, the director in charge and medical quality management committee under the leadership of the leadership, and actively carry out medical quality control work. With medical work as the core, the development of medical quality management methods, the establishment of medical quality monitoring index system and evaluation methods, the organization of medical quality inspection, assessment, evaluation of the completion of medical indicators, and put forward improvement measures. The specific work is summarized as follows:
First, the development of medical quality assessment methods
In order to fully implement the medical core system, to protect the quality of medical care, the Department of the development of the issuance of the "quality of medical assessment methods and implementation of the rules (tentative)", the results of the quality of the various medical inspection and comprehensive target assessment linked.
Second, the monitoring of basic quality
Through the hospital lectures, pre-service training in the form of improving the quality of medical staff awareness, last year, the quality control section *** pre-service training 8 hours, resident lectures 3 times, leading medical staff to learn the Ministry of Health's newly issued diagnostic standards, standardize the writing of medical records.
Third, the link quality monitoring
1, regularly carry out medical quality inspection work
Regularly carry out outpatient prescriptions, running medical records, application forms and report cards check every month. Throughout the year *** check outpatient prescriptions 6059, pass rate of 96%; throughout the year *** check medical records 562, no C-class medical records; check defective outpatient medical records 155, pass rate of 97% or more; check defective application form 689, pass rate of 96%.
2, to carry out clinical path management
By carrying out a single disease clinical path, standardize the diagnosis and treatment process, regular inspection of the clinical path registration, and organization of personnel to carry out the review of clinical path medical records. In the previous year *** to carry out the clinical path management of a variety of diseases, *** there are cases of cases. The average enrollment rate and completion rate of the whole hospital meets the requirements, but some of the disease types have fewer admitted cases.
3, to carry out "antimicrobial drug remediation work"
and other functional departments, combined with the clinical path management, the smooth promotion of antimicrobial drug special remediation work, and achieved good results.
4, check the implementation of the relevant rules and regulations
irregularly check the software registry of each department, the inspection found that the software book is not in accordance with the requirements or specifications of the registration or writing, according to the provisions of the Department of quality control points deducted.
Fourth, the end of the quality of the monitoring
with the medical department of the hospital's medical quality indicators and archived medical records of quality monitoring.
V. Regular notification of medical quality inspection
Through the weekly meeting of the hospital regularly announced the quality of the links to the inspection of the situation, the existence of the problem of notification of the rationalization of the various departments to put forward suggestions, and constantly promote the improvement of the quality of medical care.
Sixth, there are problems
1, the clinical work is still manual management, low efficiency, departmental diagnosis and treatment plan is often inconsistent with the form.
2, there is no regular meeting of quality controllers, timely listening to the department of medical quality control.
3, the implementation of electronic medical records for a relatively short period of time, has not yet developed the relevant inspection methods.
Hospital quality control work summary 3
Our hospital in order to strengthen the quality of care management, to protect the safety of medical care, improve the community and patient satisfaction with nursing services, in 20xx set up a nursing quality control committee, the quality of nursing care of the hospital departments to standardize the quality of standard, regular or occasional inspections, supervision, to solve the problems in the process of nursing management work. Now the first half of 20xx work is summarized as follows:
1, sound nursing quality management organization, the implementation of the hospital, the section of the second level of quality control, the quality control organization of the regular activities, the organization of a monthly quality control analysis, summary meeting, strengthen the quality of nursing care management, and promote the quality of nursing care to continue to improve.
2, system management, to further improve the nursing system, nursing staff duties, nursing quality standards, and organize the implementation, focusing on the implementation of work.
3, nursing management personnel and quality control organizations at all levels to seriously fulfill their responsibilities, grasp the jurisdiction of the department of nursing quality control work.
4, the Department of secondary quality control organization to carry out regular activities, the Department of Nursing organization hospital quality control group monthly hospital nursing quality inspection, and the quality control situation for feedback, for the existence of problems in the analysis of the causes of rectification measures, review of the rectification of the effect of
5, the quality control organization of the self-assessment of the monthly self-examination and self-assessment, the head of the nurses are usually randomly sampling, the reasons for the problems of analysis, rectification measures, review analyze, put forward corrective measures, review the effect of rectification, to achieve the effectiveness of quality management.
6, weak links, critical patient management, adhere to the head nurse night room system, check, guide, assist the night shift nurses work, check and supervise the implementation of critical patient care measures.
7, strengthen the quality consciousness of nursing staff, improve nursing staff self-quality control conscientiousness, strict implementation of nursing rules and regulations and nursing technical procedures, from the ideological importance of medical care safety, strict implementation of the checking system. Nursing work in the existence of adverse events and security risks require the department to actively report, monthly departmental organization held a nursing adverse event analysis meeting; to find the work of the unsafe factors, put forward corrective measures to eliminate security risks, in the first half of the year, no major nursing safety incidents.
8, standardize the management of the ward, the clinical department of the ward at any time to check, found that the phenomenon of dirty and poor immediately require rectification, and further standardization.
9, nursing instruments written, and strive to achieve accuracy, objectivity and continuity. Nursing instruments that is legal instruments, is the objective basis of the General Agreement on Medical Disputes, the writing process should be carefully considered, can be objective, true, accurate, timely and complete reflection of the patient's condition changes, and constantly strengthen the nursing instruments standardize the significance of the writing, so that each nurse can correct the attitude of the writing, and at the same time strengthen the supervision and inspection efforts, requiring the department of the head nurse, the quality control staff on a regular basis, from time to time to carry out inspections, the Nursing Department every month. Unscheduled inspection, found that the problem is timely corrected, the existence of 'problem' rectification measures, and continue to monitor.
10, hospital infection, according to the hospital infection management standards, quality control personnel part-time monitoring of hospital infection, nurses in various departments can basically conscientiously fulfill their duties, although there are some defects, but the overall hospital infection indicators to meet quality standards.
11, but there are still some shortcomings in the work:
① basic care is not in place, the new patient admission mission and disposal is not timely, in place;
② ward management needs to be improved, the patient brought too many items, the items are placed in a messy;
③ for the patient's initiative to serve the awareness of the patient, the explanation of the lack of patience, satisfaction surveys, there are complaints about nurses! Poor service attitude;
④ Learning culture is not strong enough, the departments do not organize intra-departmental business learning;
⑤ Nursing instruments written with omissions, omissions, lack of continuity of the content, the quality of the connotation of the defects are not high;
⑥ Nursing staff "prudent" spirit is poor, in the absence of the head nurse or on duty, do not strictly enforce the rules and regulations of the nursing profession. The first time I saw this, I was in the middle of the night, and I was in the middle of the night, and I was in the middle of the night.
Our nursing work is long and arduous, every day will face a variety of different challenges, let us join hands, in order to better the development of the hospital, to overcome the difficulties and avoid the shortcomings, and create a brilliant.
Hospital quality control work summary 4
This year in the hospital leadership, the establishment of the Office of Medical Quality Control, in this year the Office of Quality Control closely around the hospital "to create a second-class hospital" work as the focus of the hospital to strengthen the hospital's quality of care management, improve the quality of medical care, to ensure medical safety, the work of this year is summarized as follows.
1, in order to improve the hospital rules and regulations, to assist the standard office to revise the hospital system and responsibilities (20xx version) and the compilation of the hospital to create a manual.
2, visit and study other higher hospital quality control office work carried out in accordance with the relevant standards for the creation of second-class hospitals, combined with the actual situation of the hospital in the original assessment program on the basis of the revision of the hospital medical quality assessment program (provisional), according to the rules of the assessment program to collect the assessment of the functional departments, the assessment of the assessment of the summary reported to the hospital department management assessment office and summarize the assessment of the quality of medical care. The situation is notified to the whole hospital.
3, in accordance with the Ministry of Health, "the basic norms of medical record writing," "Sichuan Province, inpatient hospital, the quality of the calendar scoring standards (20xx)," the quality of medical records on a monthly basis to conduct random checks, each department sampling 5, found that the problem of timely feedback to the relevant departments to supervise the rectification of the results of the inspection, analysis, summary.
4, under the leadership of the business dean, with the relevant departments together often in-depth department to check the medical staff to implement health care laws and regulations, rules and regulations, to perform their duties, to comply with the operating procedures, in particular, according to the law of practice, medical and nursing quality and safety, the implementation of the core system, the department and medical staff to put forward rationalization proposals, to promote the continuous improvement of the quality of medical and nursing care.
5, in July this year, according to the hospital document "on further standardization of prescription review work notice" and the hospital developed "prescription review system (20xx)" and "xxxxxx hospital prescription review system implementation details", in August according to the hospital "antimicrobial drugs clinical application of special rectification program" and the relevant documents, together with the relevant departments to complete the ward medication review and antibacterial drugs special review work. In August, according to the hospital's "Antibacterial Drug Clinical Application Special Remediation Program" and relevant documents, together with the relevant departments, we completed the review of medical prescriptions and antimicrobial drugs in the ward.
Hospital quality control work summary 520xx, our hospital anesthesiology always adhere to the "medical quality as the cornerstone, the patient first as the center, talent training and discipline construction for the development of the force" guiding ideology, in the department of personnel *** with the efforts to successfully complete the clinical work in 20xx task. Now the relevant work report is as follows:
First, adhere to the ideological and political learning, improve professional ethics; enhance the sense of responsibility, sense of mission.
Second, adhere to the prevention and treatment of nosocomial infections, all kinds of anesthesia appliances are carefully cleaned, disinfected and preserved. Anesthesia breathing circuit, mask, tracheal catheter, anesthesia puncture kit and other disposable consumables, to do a person a use a destruction. The company's products and services have been widely used in the field of anesthesia.
Third, adhere to the department of personnel business learning, regularly send personnel to higher hospitals to learn and exchange, and constantly improve business capacity, invite higher hospitals to our hospital to guide the business work, the implementation of the adverse event reporting system, and each case of adverse events cases seriously summarize, analyze, improve, and learn from the experience.
Fourth, adhere to the elective surgery patients for preoperative visits, pre-anesthesia assessment, postoperative follow-up system. For acute and critical, difficult and elderly patients, pre-anesthesia discussion, to fully ensure the safety and effectiveness of anesthesia; postoperative strict follow-up anesthesia and analgesic effect follow-up, in order to timely detection of problems and timely treatment.
Sixth, adhere to the mechanism of continuous improvement of medical quality, strict implementation of the surgical risk assessment and surgical safety verification system, to eliminate the occurrence of medical accidents.
vii. Strengthen the management of medical records, improve the quality of case writing, standardize the writing of a variety of record sheets, record sheets weekly follow-up.
VIII, the establishment of quality control team, in accordance with the deployment of the Medical Department specializing in anesthesia quality control, improve the quality of medical care, reduce risk.
In the new year our hospital will continue in the XX anesthesia quality control center to help and guide, and constantly improve the quality of anesthesia, enhance the business capacity, so that XX second hospital anesthesia work to a new level!
Hospital quality control work summary 6Medical quality management is the core of hospital management, improve the quality of medical care is the fundamental purpose of the management department.
20xx specific quality control work to do the following points:
1, the establishment of the Department of quality management organization, the establishment of quality control team. By the section chief, head nurse, quality control medical, nursing and other people. Responsible for the implementation of health care laws, regulations, medical care and other rules and regulations and technical operation regulations. The quality of medical treatment, nursing care, teaching and medical cases in the department is managed comprehensively. Regular weekly checking and registration and appraisal report one by one. Responsible for formulating and modifying the medical quality management rewards and punishments, and implementing the reward and punishment system. Responsible for the development and modification of medical accident prevention and treatment plan, medical defects, errors and disputes to investigate and deal with.
2, the department set up a medical quality control group, the medical and nursing quality of the department at any time guidance and supervision and inspection. Establish and improve the quality supervision and assessment system of the medical quality control team of the department. The quality of the whole department is responsible for the management of quality. Regular weekly checking and registration and appraisal report one by one. Strengthen the medical quality management adhere to the combination of usual inspection and monthly, quarterly and annual quality control, strictly control the link quality, to ensure that the end of the quality off. "Grasp the three basics" and "promote three strict".
3, sound rules and regulations. Strictly implement the job responsibility system as the central content of the rules and regulations, conscientiously carry out all levels and types of personnel duties, strict implementation of a variety of diagnosis and treatment and nursing technical operation procedures routine. Focus on the implementation of the core system for supervision and inspection.
4, sound infection management system and infectious disease management, and the strict implementation of disinfection and isolation system and aseptic operating procedures.
5, strengthen the overall quality management, education, enhance legal awareness, quality awareness. The implementation of practice qualification access system, in strict accordance with the scope of practice of the provisions of the Physicians Law. New personnel pre-service education, must be health care laws and regulations, departmental rules and regulations and diagnosis and treatment norms, routines and medical quality management and other content learning. Full quality management education is held from time to time and is included in the content of the examination for professional and technical personnel. Individual intensive education is conducted for personnel who violate healthcare laws and regulations, rules and regulations and technical operation procedures. Medical quality control team should regularly organize the section of the personnel to learn health laws and regulations, rules and regulations, operating procedures and relevant hospital regulations. The role of the "Three Fundamentals" and "Three Strictures" is carried out in all medical business activities and quality management all the time. The medical staff mastered the unarmed cardiac and pulmonary resuscitation techniques and the use of commonly used emergency facilities and equipment.
7, the establishment of a complete medical quality management monitoring system, the responsibility for the implementation of individual. Medical quality management organizations at all levels regularly check and assess the medical and nursing hierarchical management and assessment, and put forward improvement opinions and measures. The inspection of the problem, timely registration and put forward corrective comments, really make a clear distinction between rewards and penalties, clear responsibility, the implementation of the individual.
Hospital quality control work summary 720xx year is about to pass, in charge of the correct leadership of the President and the director of the guidance, in the hospital under the active cooperation of the various departments, the quality control officer of the Medical Education Department to actively carry out the work and achieve good results. This year's work is summarized as follows:
First, strengthen the business training and learning, improve the quality of service and communication skills of medical staff. 20xx assisted the director to carry out the role of physicians playing the role of doctors and patients in the debate on medical disputes and medical disputes and legal knowledge of the training will be. Through these trainings, the medical staff's awareness of the medical law and the ability to communicate with doctors and patients have been improved.
Second, with the medical quality control experts to complete the monthly medical quality control work. This includes daily computer monitoring of running medical records, on-site spot checks of running medical records in bed, on-site spot checks of rational drug use in running medical records in bed, inspection of archived medical records, inspection of outpatient (emergency) clinic medical records, prescription quality, and inspection of the ledgers of each department, etc., and all the results are summarized in a timely manner. Then, the relevant defects will be fed back to the responsible departments in the form of hospital-wide quality control notification, so that the responsible person can make timely rectification, and penalize physicians for serious defects and reward physicians for outstanding performance. The company's website has been updated with the latest information about the company's website, including its website and its website.
Third, strengthen the application of antibiotic management of class I incision. The intranet system resident physician workstation supervision of clinical departments physician medical record writing, non-surgical antimicrobial use is reasonable, class I incision surgery prophylaxis with antimicrobial drugs is reasonable, surgery is prophylaxis with antimicrobial drugs, whether or not there is a sense of hospitalization and fill out the class I incision review form and antibiotics, class I incision utilization rate statistics table. Discussed by the leadership of the hospital, the application of antibiotics to class I incision reasonable and unreasonable management of physicians, the appropriate rewards and penalties.
Fourth, in charge of the leadership of the President, actively cooperate with the District Health Bureau Emergency Office to create a national health emergency comprehensive demonstration area. Responsible for the hospital's leadership organization, command and coordination, monitoring and early warning, emergency response, emergency preparedness of five sections of the emergency data collection, collation, archiving, group volume work; improve the hospital health emergency related work system and emergency department 120 related systems, technical operation specification flow charts, etc., and unified norms on the wall; in accordance with the creation of the national health emergency comprehensive demonstration area of the standards of the corresponding health emergency supplies to be Organize, store and standardize the corresponding health emergency materials according to the standard of creating a national health emergency comprehensive demonstration area; carry out system maintenance for the health emergency command and decision-making system, and enter and improve various items such as health emergency agencies and teams, plans and regulations, material resources, emergency response vehicles, emergency response training and drills, and so on. Through the efforts of all hospitals in the region, the final creation of the National Health Emergency Comprehensive Demonstration Zone successfully passed the acceptance of national experts.
Fifth, serious about the daily work, to be cautious and modest without haste and impatience. The daily work of the medical education department is relatively complicated and trivial, but in line with the concept of serving the hospital, serving the clinical departments, serving the patients, with a calm, not hasty and not impatient, treating everything and everyone seriously.
(a) special medical examination: at the end of each month, special medical examination, notify the clinic physicians in advance, with the Office of the medical insurance to the clinic physicians issued relevant information; advance arrangements for special clinics, ready to commonly used checklists for the clinic physicians to provide logistical services and is responsible for the relevant clinic physicians and patient services, to protect the quality of medical services in the hospital and patient satisfaction.
(B) injury reporting: 10-20 days a month, responsible for the construction of more than 300 employees of the plant's injury reporting work, and the emergence of temporary problems in a timely manner.
(3) emergency second-line scheduling: around the 25th of each month to arrange the next month's emergency second-line shift, issued to the relevant departments to ensure that the normal operation of the medical diagnosis and treatment work and carry out.
It should be noted that in the past year, although a lot of work experience and time, but also made some achievements, but there are still some shortcomings, such as the quality of medical records is not ideal, class I incision surgery to prevent the use of antimicrobial drugs did not meet the target, too many medical disputes, the hospital's business training and learning atmosphere is not strong, etc., which should be strengthened in the future.
20xx year plan is as follows:
First, strengthen the hospital medical quality management. Strengthen the "three basic" training and assessment, focusing on the hospital's business learning to be effective. Seriously implement the "good service, good quality, good medical ethics, public satisfaction", improve the quality of medical care, quality of service, to achieve patient satisfaction.
Second, to further pay close attention to the implementation of core systems such as the first medical responsibility system. The focus is on the consultation system (including intra-hospital consultation and out-of-hospital expert consultation), difficult and critical patient discussion system and the third-level physician check-up system.
Third, effectively strengthen the management of antimicrobial drugs for prophylaxis in Class I incision surgery. Firmly stop the phenomenon of third-line antibiotics and other irrational use of drugs at the same time emphasize the rational examination, not only do not let go of a potential pitfalls, but also to avoid aggravating the burden on patients.
Fourth, further standardize the writing of medical documents. Refinement of the "medical record writing specification" standards, from the form to the content to take the medical record scoring, B, C-level medical records and in the shelf running medical records, will be based on the development of the "Chongqing Construction Hospital Medical Records Quality Management Penalty Regulations" to be punished. Let physicians understand that medical documents are not only the national requirements must be, but also to protect their own important legal basis, but also reflects the physician's medical level, the specific embodiment of the practice of ethics.
Fifth, to strengthen the communication between doctors and patients, improve the level of communication between medical staff. Prevention and cure, the condition of the changing situation, diagnosis and treatment of ideas, the prognosis of the condition and the risk of accurately inform the patient or the family, in order to protect their right to know, and at the same time, safeguard the physician's own legitimate rights and interests are not infringed upon.
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