The hospital's year-end work summary of selected 5
Time is in a hurry, we are busy running, we can finally say that we have made more progress in the continuous growth to summarize the past year of the hospital work, the following is what I have carefully compiled for you the hospital's year-end work summary of selected, I hope to help you.
Selected end-of-year summary of the hospital's work 1
First, the hospital infection management part
1, highlights: operating room and delivery room cleanliness, the health center of a comprehensive hospital review feedback.
2, shortcomings:
(1) managers have not participated in the hospital infection management training and learning, no induction certificate; medical staff hospital infection control awareness is weak, lack of relevant knowledge.
(2) The operating room and delivery room hand washing facilities and air disinfection facilities are not perfect
(3) Disinfection of containers and equipment is not strictly implemented in the "Hospital Disinfection Technical Specification"
(4) Biomonitoring has not been carried out, and there is no self-examination and continuous improvement measures.
(5) The classification and disposal of medical waste is not perfect
3. Suggestions for improvement:
(1) Strengthen the training of medical staff in hospital infection control and improve basic knowledge.
(2) to further improve the delivery room and operating room air disinfection facilities, and seriously implement the "Hospital Disinfection Technical Specification";
(3) to strengthen the management of medical waste.
(4) Strengthen the quality control supervision and management.
Second, the hospital management part
1, highlights: laws, regulations, rules and regulations and diagnosis and care routine text is complete, training and learning in place.
2, shortcomings:
(1) the person in charge of the functional departments did not participate in the management of knowledge training;
(2) the hospital's medium- and long-term development of the hospital did not specify the specific goals and implementation steps, the recent work objectives are not clear.
(3) The emergency supplies are not fully stocked.
3. Suggestions for improvement: Develop a clear medium- and long-term development plan for the hospital, and organize and implement it after consideration by the Staff Council.
Third, the infectious disease management part
1, highlights: complete system, complete information, on time to complete the infectious disease training, specializing in infectious disease outbreaks report, the report rate of 100%.
2, recommendations: improve the supervision of discharged patients.
Fourth, the logistics management part:
1, highlights: information filed in an orderly manner, the system of duties on the wall of the sound norms, marking conspicuous and clear, indoor and outdoor hygiene is clean and comfortable, the ground is bright. There is a logistics section and logistics full-time managers, logistics support in place.
2, shortcomings: no equipment and facilities ledger and maintenance, repair, maintenance registration, organized training, no training records.
3, the proposal: improve the table registration and organization of training records, strengthen the standard management of logistics to ensure the normal operation of clinical work.
V. Pharmaceutical management:
1, highlights: there are pharmacy professionals, a variety of system information is complete, neat, perfect, drugs placed neatly.
2, shortcomings: the drugstore, pharmacy area is not enough, no dehumidification, moisture and other equipment, facilities; no cool library, temperature and humidity registration records are not standardized, the drug storage conditions are not enough; near-expiry date drug management implementation is not in place; the proportion of unqualified prescriptions is high, antibacterial drugs grading management is not in place; not carry out the supervision and management of the rational application of clinical application of antibacterial drugs and evaluation.
3, improvement recommendations: to improve the construction of drug storage infrastructure; recommended in accordance with the "prescription management approach" to standardize prescription management; strict implementation of antimicrobial drug classification management, recommended to carry out antimicrobial drug monitoring and evaluation as well as to strengthen the management of near-expiry date medicines, model "health center, a comprehensive hospital assessment feedback.
Six, patient safety goals part:
1, highlights: a variety of management system is sound, standardized information, orderly archiving.
2, shortcomings: management system is not fully implemented in place, individual health care workers on the perioperative management workflow familiarity is poor.
3, corrective suggestions: department staff should strengthen the patient safety target management related system of learning, a variety of systems should be truly implemented in place, so that everyone is familiar with.
VII, medical quality system and management part:
1, highlights: the hospital quality management organization is complete, the composition of the management committee is reasonable, job responsibilities are clear, the regular assessment of medical quality, inspection, analysis, corrective measures and summaries, information is complete, neatly archived.
2, shortcomings: __ years of continuity information is not perfect, no new technology application file information.
3, rectification recommendations: the hospital management committees to continue to work seriously, found that the problem of timely rectification, good records and standardized archives, such as new technology to carry out, to do a good job of the relevant archive information.
Eight, nursing management part:
1, highlights: staffing is relatively reasonable.
2, shortcomings: unclear thinking, information is not complete, filing messy; no nursing staff three basic training, assessment records; no quality of care assessment, evaluation records; graded care implementation is not in place; no critical patient care quality inspection, feedback, statistical records; rescue medicines, items, instruments and equipment are not complete, not in a state of readiness, there is no record of regular inspection.
3, rectification recommendations: seriously familiar with the hospital level review standards and rules; improve nursing management organization; regular nursing quality assessment, evaluation; strengthen the implementation of various management measures; strengthen the nursing staff three basic training, assessment and rescue drugs, goods, instruments and equipment management equipment.
IX. Patient services:
1, highlights: hospital processes are clear, health promotion is good, the patient can always get the relevant diagnostic and treatment information, the patient's environment is clean and comfortable, a variety of warning and warm marking norms, medical ethics and medical assessment, patient complaints and disputes are handled carefully and solidly.
2, shortcomings: no assessment of the patient's condition in the shelf medical records; informed consent is not in place; no one is responsible for the operation and maintenance of the pressure vessel, the operator does not have the relevant qualifications; no curtains between the beds in the ward, can not be good protection of patient privacy.
3, rectification recommendations: according to the provisions of the timely completion of the hospitalized patients' condition assessment, seriously implement the informed consent system, and do a good job of protecting patient privacy.
X. Financial management:
1, highlights: no
2, shortcomings: accounting staff is part-time without qualification; no cost accounting, no cost-benefit analysis; the development of the beginning of the work plan is not in line with the reality of the hospital, the beginning of the year budget is not detailed, the lack of financial analysis at the end of the year; there is no decision-making and implementation of major economic matters of authority to implement the system of hierarchical responsibility, there are no major economic matters of decision-making and implementation of tracking. Decision-making and implementation of major economic matters tracking records, major economic matters of the collective discussion of the lack of participants to sign; no hospital internal price management system, although there are part-time medical price managers, but did not establish the medical price managers job responsibilities; lack of drugs and consumables bidding related information; price announcement sign hanging too high, the font is too small, can not see.
The hospital's year-end summary of selected articles 2As a grass-roots township health center doctors, I need to fulfill the job duties is to do everything possible in addition to the human disease, help the health of the perfect, maintain the saintliness and honor of the medical profession, save lives and help the injured, the township health care is the main focus of prevention, prevention and treatment of the combination of health institutions, is the hub of the rural three-tier health service network, is the new rural cooperative medical system. It is the hub of the three-tier rural health service network and the important service carrier of the new rural cooperative medical system. In this year's work, and constantly improve their ideological and political quality and comprehensive quality. Now this year's personal work experience:
First, study hard, and constantly improve the level of political theory and business quality.
In the practice of work, the "practice" as the only standard for testing theory, the work of the little by little, so that I am more and more y aware of the brutal social competition in today's society, the need to update knowledge, the reality drives me, only to grasp all the time available to study hard to adapt to the increasingly fierce competition, competent in their jobs. I can only adapt to the increasingly fierce competition and be competent in my job, otherwise, I will be eliminated by reality. Efforts to study a variety of scientific and theoretical knowledge, study a variety of laws, regulations and party policies, to understand the spirit of the major meetings of the higher authorities, politically and ideologically always with the party and the organization to ensure that the practice of work does not deviate from the correct track. At the same time, in practice and constantly summarize the lessons learned and combined with the work of this job, I seriously study the relevant national health care policy, health care theory and skills, and constantly armed with their own minds. And according to the actual situation in the work, and strive to use theory to guide practice, based on objective facts, to solve their own problems encountered in the work. Hopefully, in the future, when I look back on the work I have done not because of the regret of doing nothing, not because of the shame of wasted time.
Second, conscientious, down-to-earth work.
When we entered the sacred medical school, I would like to solemnly swear: "I volunteer to devote myself to medicine, love of the motherland, loyal to the people, abide by medical ethics, respect for teachers and discipline, hard work, tireless, excellence, comprehensive development. I am determined to do my best to remove the human disease and pain, to help the perfection of health, to maintain the holiness and honor of the medical profession, to save lives and to help the wounded, and to spare no effort in the pursuit of hard work and perseverance. Struggle for the development of medicine and health of the motherland and the physical and mental health of mankind". Today, I constantly strive.
Primary care work, more use I y appreciate, as a primary care workers, shoulder the heavy responsibility and due diligence. In accordance with the division of labor, the correct position, do not overstep, do not leave the job, strictly abide by the duties, to complete their work. Only the position of any accurate, to clarify the duties, unity of comrades, sincere, down-to-earth, loyal, hard work, one step at a time, serious work, in order to complete their work, do my job as a primary care workers. In the clinic, to the hospital in the treatment work, I at any time shoulder Hu Chao Township 4149 households, **** more than 17,000 people and the Division of the population's health. 365 days, every day with the clinic. Even if it is a holiday or a rest day, I will always be available for consultation. No matter what time it is, no delay in the treatment of patients, no shirking patients, sensible diagnosis and treatment. We treat people equally, do not bully the poor and love the rich, care for, considerate, sympathetic to every patient. Do reasonable examination, reasonable treatment, reasonable charges. In the new rural cooperative medical treatment, in strict accordance with the new rural cooperative medical treatment rules, outpatient clinics, to the hospital's diagnosis and treatment work, related policy propaganda and residents' health education, from the year since the new cooperative medical treatment in my township, I seriously study the new rural cooperative medical policy and related new rural cooperative medical treatment conference spirit and new rural cooperative medical treatment system, organization of village doctors and the hospital staff for training and learning, and take advantage of the market, the hospital staff for training and learning, and use the market, the hospital staff for training. Training and learning, and the use of catching up with the market, to the health office supervision and inspection and down to the village experience time and the usual diagnosis and treatment work, in order to distribute publicity materials and other ways to publicize the work of the new cooperative medical care. Health education for residents is carried out by means of telephone, on-site consultation and distribution of materials. The company is also working on the management of production safety and stability, and the management of the new rural cooperative medical care.
Create a safe and comfortable working environment, is the premise of the normal development of daily work, the hospital's safety production stability management, I through the staff meeting training, so that the whole hospital staff safety awareness has improved significantly, through the organization of the safety of the production of hidden danger investigation, so that the hospital's accident rate for the whole year for zero to ensure that the daily work of the hospital is carried out correctly. In the day-to-day work of attention to collect, summarize, feedback and timely reporting of the new rural medical management of the views and materials for the hospital leadership team to better decision-making, and to assist in the management of the hospital and my township's new medical and rural integration work.
The above is my experience of this year's work.
The hospital's year-end summary of selected articles 3
20__ year hospital closely around the group's goals and requirements, grasp the opportunity to seek development, and continue to carry out in-depth "quality of care Miles," the creation of the "three good and one satisfied" and "safe hospital". "Safe Hospital" activities, firmly establish the patient-centered service concept, build a harmonious doctor-patient relationship, and raise funds to introduce CT, CR, gynecological PK knife, gastroscope, enteroscopy, steam sterilization pots, etc.; remodeling and renovation of the Radiology Department, Gastroenterology, Laboratory, maternity wards, supply room, the main operating room, Emergency Department, the main third and fourth floor, and opened the maternity ward, and the maternity ward. and the fourth floor, and opened the maternity insurance and "four exemptions and one aid" program, and was also awarded the "National Caring Nursing Demonstration Base", "Yinchuan City Smoke-Free Hospital", "Four Capacities" Fire Prevention Center, and the "Four Capacities" Fire Prevention Center. The company has also been awarded the honor of "National Model Nursing Base", "Yinchuan Smoke-free Hospital", and "Four Capabilities" construction standard unit.
20__ years through the strengthening of measures, pay close attention to the implementation of the hospital to promote the work of the hospital, our patient satisfaction rate increased, the patient complaint rate decreased, inpatient and surgical patients over the last year have increased, Obstetrics and Gynecology, Surgery, Pentaplasty income than in previous years, the total income of the hospital than the last year, an increase of 10%, basically to achieve the goals and tasks set at the beginning of the year. However, we are also sober to see their own shortcomings, such as in the internal management of the situation is not yet rooted in the development of demand; medical quality and service level to be further improved. Specific performance in the following areas:
First, the company management:
1, has always existed in the company and hospital administration of the phenomenon of the two lines, in the daily work of our current still exists in the company's business management personnel and hospital administrative management can not communicate in a timely manner;
2, the company's business management personnel to deal with the work of affairs of timeliness Poor timeliness in dealing with work matters, lack of implementation;
3, our individual company personnel organizational concepts are not strong, do not strictly abide by the hospital labor discipline, still put themselves in the "Hong Kong SAR";
4, in the purchase of medicines and goods on the quality and price of goods, the gatekeeper is not strict;
5, the Finance Section of the revenue, Expenditure, consumables and other cost control on the lack of innovation, did not find a more rigorous and more reasonable control methods;
Second, administrative management:
1, the administrative management personnel organizational concepts need to be further improved, there is no real formation of the hospital as a home, to the overall situation of the synergy;
2, the administrative work of the implementation of the implementation of insufficient, management systems and methods are difficult to consistently implement, individual work is always a plan not implemented, the work is always a plan is not implemented. Individual work is always planned without implementation, implementation without implementation;
3, individual personnel in the work of discipline and other aspects of the lack of strict requirements for their own self-consciousness in accordance with the rules and regulations;
4, each section of the training, but there is still the phenomenon of formality, the training form is too single, did not achieve the expected training objectives;
5, business management personnel innovation Insufficient awareness, lack of new breakthroughs in management, a single terminal customer, there is a potential crisis in the market.
Third, medical and nursing management:
1, medical and nursing management on the poor organization, the role of the middle leadership to play the role of insufficient, many of the hospital tasks and policies have not been well uploaded and downloaded;
2, each year, put forward the training program is not very good with the current domestic and international medical situation, new trends and the actual needs of hospitals close to a single form, the subject lack of innovation. The form of a single, the subject lacks innovation;
3, some departments, especially the window section, individual comrades have not taken the warm and considerate service
service as a hospital survival and development of the lifeline to treat seriously, humanized service is still just a slogan.
4, the quality of medical care there are weak links, case writing, prescription medication, medical report quality in each organization's routine inspection, there are still many problems exist, to be improved.
Fourth, clinical, nursing, business management:
1, a small number of personnel career indifference, lack of competitive awareness and entrepreneurial spirit, far from adapting to the objective needs of the health care market;
2, in the face of fierce competition in the market, many people are still in the waiting, relying on the idea of wanting to have a part of the comrades. Do a day monk hit a day clock", the lack of business sense, the decline in the follow-up rate, the quality of service is not high, and the development of the situation is out of place.
3, the way to receive too lagging behind, did not take the trouble to study the psychology and needs of the patients, the rate of receipt needs to be improved;
4, the individual doctors with medication, inspection method is too single, always using the old way, the old prescription, the old way, not in line with the current development of medical science and the patient's needs;
5, the doctor-patient communication needs to be further improved, the department and departmental communication and coordination is not good, so that the situation is not compatible with the development of the patient;
5, the doctor-patient communication needs to be further improved, department and departmental communication and coordination is not good. Communication and coordination is not good, so that the phenomenon of work disconnect, low efficiency, poor quality.
6, the policy of health insurance is not eaten thoroughly, outpatient personal, referral of minor illnesses, hospitalization and rational use of not living;
V. Marketing Department:
1, Planning Department: in the hospital culture construction, advertising copy, graphic design, advertising arrangements, such as the lack of innovation, time efficiency is poor, did not do a good job in the patient source of statistics and satisfaction surveys;
2, the Department of Health and the Ministry of Health and Social Welfare, the Ministry of Health and Social Welfare, the Ministry of Health and Social Welfare, the Ministry of Social Welfare, the Ministry of Health and Social Welfare, the Ministry of Social Welfare and Social Welfare. /p>
2, Marketing Department: outreach referral surface total development is not enough, the city residents, agricultural patients lack of novel marketing programs and marketing efforts, internal and clinical communication with the obstacles still exist, the quality of service for patients to be further improved;
3, Network: network pages, graphic design, article content is too obsolete, the lack of innovation, the search engine, bidding promotion needs to be further improved! Cost-effective, open source and cut costs;
4, the Department of Consultation: insufficient accumulation of knowledge and culture, the lack of innovation in reception skills, and clinical communication with insufficient, stagnant rate of appointment source consultation;
5, Customer Service Department, Physical Examination Center: retail physical examination service quality is not up to standard, the physical examination report is not really timely and accurate, the physical examination of the positive signs of the development of the patients with insufficient utilization rate, the return visit work, Satisfaction surveys need to be further improved;
Six, logistical support:
1, Water, Electricity and Heating Department: the technical force of the logistics staff is still relatively weak, can not keep up with the needs of the hospital's development, in particular, the level of management of maintenance of special equipment to be cultivated to improve. Normal maintenance approval system is not standardized, the service time is inefficient, the quality of maintenance supplies, varieties purchased on the gatekeeper is not strict; must develop appropriate improvement measures, sewage treatment, medical waste, domestic waste disposal is not timely, not standardized;
2, janitorial workers: health and environmental maintenance in a timely manner, on the use of clean cleaning tools and the purchase of no planning, flower maintenance is not in accordance with the basic knowledge of planting to do. Many plants either dry dead or sprinkled dead, there are still some health dead ends in the hospital have not been dealt with;
3, cafeteria: the quality of meals still need to be improved, health maintenance and quality of service is not in place, there is still the phenomenon of overtime work of the medical staff at noon can not eat;
4, laundry: the quality of service needs to be improved, the clothing storage, cleaning quality is not in line with the standard, the use of ironing is not strictly in accordance with the provisions of the operation, there is a hidden danger of safety. In accordance with the provisions of the operation, there are security risks;
5, supply room: to adapt to the development of medical and health care, it is necessary to "eliminate, wash, eliminate" from the goods and equipment on the technological update, our disinfection and supply from the quality control, packing specifications to the quality of service need to be improved, the supply room work in various parts of the quality control to be strengthened;
5, supply room: quality monitoring. Strengthen;
6, charges: individual charges on drugs, dosage and other daily work skills are not solid, low accounting time efficiency, the service did not do positive, enthusiastic, fast, on a daily basis, the use of equipment and machinery do not know the regular self-maintenance, only know that out of the question to look for the Finance Division to find the webmaster.
The year-end summary of the hospital's work Selected 4With the rapid development of social and economic, health reform continues to deepen the reform of the health care system is being pushed forward, health insurance is also constantly developing and improving the health care system, the security system and the drug supply system are facing huge changes. The medical cost is not only related to the people's personal interests, for the survival and development of the hospital is also of great significance, reasonable control of medical costs, is an important part of the survival and development of the hospital.
Only by always taking the interests of the masses as the starting point and landing point of all work in the hospital, centering on the patient, and striving to provide the people with satisfactory medical and health services, the hospital can get better development. Doctors ignore the actual condition of the need to blindly prescribe large, large checkups is clearly a loss of the doctor's basic `professional ethics, for this phenomenon, the health administration is determined to stop the hospital leadership should also take a variety of strong measures to stop this phenomenon. 20__ years, the Pharmacy Department in the hospital leadership of the correct leadership and the other relevant departments to assist and cooperate with a high degree of enthusiasm for the work and seriously responsible attitude, successfully completed the year's Pharmacy Department, and the hospital has been the first time in the world to provide the best service. Attitude, the successful completion of the year's pharmacy work, now the work of the year is summarized as follows:
First, the completion of the work
1, as of the end of December, the whole hospital *** procurement of medicines 55,164,421.20 yuan, an increase of 32.3% over the same period last year. The annual pharmacy *** incurred medicines 5379566.80 yuan, an increase of 31.1% over the same period last year. In the planning of drugs to do in mind, try to do not lack of drugs and less backlog of expiration date, thereby reducing hospital losses; in the acceptance of drugs, carefully check the name of the drug, specifications content, manufacturer, quantity, product batch number, expiration date, and the drug packaging with or without damage, and according to the provisions of the storage and maintenance and placement; in the procurement process, strictly in accordance with the drug procurement plan, careful checking, and by the leadership of the hospital first In the procurement process, we check carefully according to the drug procurement plan, and the hospital leadership first approves and agrees to the procurement, and then faxes the plan in batches, compares the goods with three different suppliers, and finally chooses a reliable quality and inexpensive supplier to report to the Finance Section for examination and purchase. Annual expired and reported loss of drugs 1208.00 yuan, a decrease of 0.8% over the same period last year.
2, a year, outpatient pharmacy dispensing more than 30,000 prescriptions, due to everyone's good attitude, work seriously, the whole year dispensing prescriptions, there is no medical incident. Annual outpatient pharmacy *** issued drugs 3167326.60 yuan, an increase of 16.5% over the same period last year, the center pharmacy *** issued drugs 2069356.90 yuan, an increase of 47.80% over the same period last year. No man-made medicine mold, deterioration, expiration of the backlog and other phenomena.
3, in the work, the section comrades unity and cooperation, love and dedication, issued drugs seriously and patiently explain to the patient how to use, so that patients feel satisfied. Found that the drug is less timely to write a drug plan to replenish the drug, strengthen the prescription checking, few errors, the use of microcomputer management of drugs in and out of the warehouse and print the documents. The pharmacy department will be near expiration date drugs and backlog of drug statistics, printing and notification to the clinical departments.
4, after work, the section comrades to strengthen drug management, professional knowledge and hospital rules and regulations of the study, correct service attitude, set up a sense of ownership, dedication and love of work, there is no illegal and disciplinary actions over the past year, while actively applying for the technical qualification examination, there are now three people registered to participate in the pharmacist examination, and strive to make the Pharmacy Department to become a high-level, specialized pharmacy team.
Second, there are problems
1, the lack of management experience, there are some shortcomings in the work, such as: the backlog of drugs, expiration date phenomenon.
2, clinical departments and pharmacy communication, coordination and cooperation is not very good.
3, clinicians in the spirit of generating income for the department in the same kind of drugs more expensive drugs, new special drugs and sales drugs, so that the backlog of drugs and near-expiry drugs produce expiration.
Third, 20__ year work plan
1, to further strengthen the management of drugs, adhere to the prescription verification, valuable drugs, inventory management, registration system, to strengthen the purchase of drugs, acceptance, in and out of the warehouse management.
2, strengthen the supplier qualification review and limit the purchase of new drugs.
3, strengthen the management of the pharmacy staff, strengthen the communication with clinical departments, coordination and cooperation, and minimize the backlog of expired drugs.
The year-end summary of the hospital's work selected 5
20__ year Health Bureau to further increase the supervision of private medical institutions, to strengthen the private hospitals in accordance with the law to practice behavior, improve the quality of medical services, enhance the private hospitals, work responsibility, sense of service, quality consciousness, sense of competition, and to promote the level of management of private hospitals to a new level.
(a) The private hospitals to improve the organization and institutional construction and system construction. Developed the 20__ annual work plan, the overall deployment of the work in 20__, the establishment of long-term development mechanism.
(2) to guide the county's private hospitals to adhere to the direction of running a medical service for the people's health, improve the quality of medical services. In accordance with the approved subjects of practice to carry out diagnostic and treatment activities, to comply with the diagnostic and treatment technical specifications of the rules and regulations, standardize the behavior of medical services, to strengthen the medical ethics and medical education, set up according to the concept of integrity services.
(C) regulate the private hospitals in accordance with the law. Private medical institutions are strictly prohibited from employing (make) the use of non-health technicians, the private hospitals should be strictly in accordance with the location of practice, diagnosis and treatment subjects to carry out diagnostic and therapeutic activities, prohibited the release of illegal, false medical advertising behavior.
(d) The Health Bureau held a quarterly meeting of the county's private hospitals to monitor the work of the meeting, informing the private hospitals of the stage of the inspection. The hospitals for the management of the problems found in the inspection, the development of practical corrective measures to ensure the implementation of rectification in place, and the establishment of a reasonable self-regulatory mechanism.
(E) to give sufficient policy, vigorously support, to ensure that private hospitals in the scientific research projects, title evaluation, continuing education, medical insurance and two-way referral and other aspects of public hospitals to enjoy the same treatment, to its services in the access, supervision and management of the same, to ensure the healthy development of private hospitals.
(F) in the private hospitals to carry out the creation of safe hospital activities. The private hospitals through the Municipal Health Bureau acceptance of some of the qualified, the standard rate of 50%. Private hospitals in the first half of the work deficiencies: only pay attention to the construction of hardware, do not pay attention to software management, there are generally incomplete information and other issues; in particular, production safety, ethical construction, cultural construction, etc., incomplete or no information; disease control work in the outpatient logbook registration is not standardized, the failure to implement the system of infectious disease reporting; the atmosphere of the medical staff to learn is still not strong enough. In the future work efforts to rectify.