As society continues to progress, our use of the letter of commitment is increasing day by day, the letter of commitment is the full and simple consent of the promisor to the offer, and expressed in writing. Come to refer to the commitment letter you need! The following is my letter of commitment to bid product quality assurance, welcome to learn and reference, I hope to help you.
Bidding product quality assurance letter of commitment 1Dear xxxx:
In order to create an excellent corporate brand image, to create a first-class enterprise and first-class products, in the spirit of "customer first" spirit, "quality zero tolerance" as the principle, we hereby commit to the following:
First, the quality system
The company strictly abide by ISO9001: 20xx quality management system, and in accordance with international advanced standards for product design and development, manufacturing, testing. The quality control of the products covers all aspects from raw materials to after-sales products. From contract evaluation, to raw material purchasing, to product testing at the factory, there are records at all levels, and the records are traceable. Adhere to the "quality of zero tolerance", do not allow substandard products into the next process, to ensure that each product factory 100% testing, 100% qualified.
Second, the control of raw materials
The quality of raw materials is the basis of product quality. Each batch of raw materials into the factory, in accordance with the standards for testing, for the core components, to take "zero defect" sampling program, zero receipt of a return. The company has established a scientific supplier management system, with high quality standards for assessment, and constantly increasing the introduction of international and domestic first-class suppliers to ensure the high quality level of raw materials.
Three, product testing
Each link in the production of products, there are full-time inspectors to test. Each link has adopted the "zero defect". The management program, unqualified semi-finished products can not enter the next process. From SMT to DIP, to the whole machine test, keep complete test data, regular statistics and analysis. For abnormal situations, rapid response, organized by professional quality engineers to carry out corrective prevention.
Four, customer complaints
Customer complaints and customer demand, the company ensures that:
Customer complaints handling timely rate: 100%;
Customer complaints completion rate: 100%;
Customer demand conversion rate: 100%.
In response to customer complaints, the company will respond in a timely manner, organize relevant departments and personnel to conduct in-depth studies and develop scientific and reasonable corrective measures. For customer demand, will be 100% into the company's product features.
V. Continuous Improvement
Continuous improvement is one of the most basic features of the quality management system requirements. The company regularly discusses the latest technical standards, the latest product models, advanced quality control methods, and combined with the actual situation, constantly improve the design and process, improve the quality management, and ultimately continue to improve product quality and service level.
We will work hard to improve quality management, improve product quality, and constantly meet customer satisfaction. Hereby promise!
I XXXXXXXX Medical Equipment Co., Ltd. won the bid, the bidding product to do the following commitments.
First, the after-sales service program
1, our quality assurance period for the contract equipment for 24 months from the date of signing the acceptance report.
2, multi-party commitment in the contract equipment quality assurance period, the XXXX local after-sales service organization (XXXXXX Medical Equipment Co., Ltd.) free of charge for us to provide technical guidance and maintenance services of the contract equipment.
3, we guarantee that in the contract equipment out of faults and defects, or after receiving the technical service requirements provided by Party A, within one hour to respond, such as Party A requirements or necessary, Party B should be notified by Party A, sent to arrive at the scene and be able to replace the damaged parts or discharged fault.
4, we received the technical service requirements provided by us or maintenance notification, within 1 hour did not respond or in the specified time to refuse or did not send staff to arrive at you to provide technical services, repair or return the problem equipment, you have the right to appoint a third party to the contract to continue to carry out repairs or to provide technical services, and all the costs arising from this shall be borne by us.
5, after the expiration of the equipment warranty period, we guarantee to continue to provide you with the contract equipment maintenance services, you should be provided by us at a preferential price to us to pay the relevant costs, we guarantee that in the contract equipment to use the contract period is not higher than the price of the equipment and related accessories to provide you with the conditions of spare parts.
Second, the warranty commitment
1, we guarantee that the goods are the original production of new, unused products, and in full compliance with the requirements of the bidding documents, product quality, specifications and performance to fully meet. If any shortcomings or failures occur due to defects in design, workmanship or materials, we are fully responsible and the costs will be borne by us.
Product quality assurance period of 2 years
2, found that the quality of our products, we will give a reply within one hour.
3. After we win the bid, we guarantee to arrive within 10 working days.
Bidder's name: XXXXXXX Medical Equipment Co.
Bidder's authorized representative signed and stamped:
Bidding product quality assurance of the commitment 3To: Hotan County Government Procurement Center:
If my unit in the fortunate to win the bid, in the process of implementation of the project, our company on the project bidding for the product to do the following quality assurance commitment:
1, the company guarantees that the goods provided are new, unused, and in all aspects of the contract with the quality, specifications and performance requirements. Delivery, provide quality certificates product factory inspection report.
2, the company's products before the start of the use of the installation, commissioning process, will be sent to the scene of the relevant personnel to assist, guidance, and free of charge to the use of the party designated personnel to carry out relevant training.
3, the company guarantees that the goods supplied with the contract quality, specifications and performance in line with the owner of the product during operation and use, should be in accordance with the operating procedures and installation and use of the instructions provided by the method of operation.
4, the product quality assurance period for the contract equipment for 12 months after the initial acceptance of success.
5, the company's products in the beginning of the use of the process, due to product quality problems can not meet the requirements, the company promises: package repair, package replacement.
6, the warranty period, the company's response to the failure of the warranty, within one hour of receiving the notice of the user to reply, technical service personnel to arrive at the scene within 24 hours.
7, product sales service: according to the company's after-sales service parts center, and fill out the service feedback form to the company reported to the archives.
8, the company's quality and delivery schedule contrary to the provisions of the contract resulting in losses, according to the terms of the contract and the relevant provisions of the law to bear the corresponding financial responsibility.
Commitment of bidding product quality assurance 4If my company in your organization's project name: Changsha Local Taxation Bureau organs and inspectorate compound security technology preventive equipment procurement project bidding to obtain the winning bid, the project bidding should be the relevant requirements of the project, we make the following product quality commitment to the project:
(1) technical specifications and related product standards: in accordance with national standards.
(2) Technical specifications and related product standards: according to national standards.
(2) The products are original and genuine products.
(3) All accessories and spare parts are regular manufacturers of products
(4) product "three packages" content: the implementation of the package return, package replacement, package repair services.
(5) quality issues: according to the manufacturer's quality assurance implementation.
(6) the quality of the handling of complaints: by a person responsible for the project complaint handling.
(7) Warranty period of all software maintenance, upgrading and equipment maintenance, such as free door-to-door service.