Strengthen the communication of patients as well as accompanying staff, learning communication skills, really able to solve the drawbacks between patients and nursing care, to establish an effective bridge of communication, and more importantly, the ability of non-verbal communication, in order to adapt to the communication of tracheotomy and speech impaired patients. The following is my medical office work plan information for you to provide reference, I hope it is helpful to you, welcome to your reading.
Medical office work plan a
No matter what industry you are in, you need to make a work plan, the following by , welcome to read and learn!
First, 20xx year came, neurosurgery nursing and nursing work and the nursing department work plan has been launched, the new year nursing work mainly from the following points of the work plan to start the implementation.
Second, around the quality nursing demonstration work as the center, moving service, deepen the details of the nurse
Third, the basic theory of the nurses training program: weekly section of the business learning once, and invited professors and section chiefs to give lectures on the physiology and anatomy of neurosurgery, the pathophysiology of increased intracranial pressure, diagnosis and first aid, intracranial hematomas of the simple CT and MRI diagnostic imaging, the critically ill patients, nutritional support, water electrolytes, and the first aid, and the first aid. Nutritional support, water electrolytes, acid-base balance disorders strong young nurses basic theory training program.
Effective communication skills to improve patient satisfaction
Fourth, to strengthen the communication of patients as well as accompanying personnel, learning communication skills, truly able to solve the drawbacks between patients and nursing care, to establish an effective bridge of communication, and more importantly, the ability to communicate non-verbally to adapt to the communication of tracheotomy and speech impaired patients. The ability to regulate and control emotions, learn relaxation techniques, and maintain a healthy state of mind.
Strengthen the knowledge of nosocomial infection training.
V. Nosocomial infection knowledge mastery and application in the clinic, the establishment of a special infection charge personnel, the establishment of continuous improvement measures.
Training and implementation of clinical emergency plans
VI. Outstanding resilience and the ability to work independently and prudent character, strengthen the study of emergency plans and organize drills to improve the emergency response ability of nurses.
Nursing safety precautionary awareness training.
VII. According to the division of labor under the responsibility system, clear responsibilities, strict investigation of safety hazards. And nursing defects will be discussed and analyzed.
Cultivate moral values of young nursing staff.
VIII. Daily use of 10 minutes after the morning meeting to study inspirational books, cultivate the meaning of ownership, establish a correct outlook on life, stimulate the nurses to work on the profession.
Create critical care with specialty characteristics.
The medical office work plan two
20xx year medical department will, as always, in the hospital under the leadership of the leadership of the team, with the scientific concept of development to lead the development of the medical work of the whole situation, continue to carry out in-depth? Hospital management year? Activities continue to push the medical work in depth. After the study, specially formulated 20xx work plan, specific as follows:
First, strengthen the quality of medical management
1, strengthen the department's own construction
Mainly include: strengthen the department's file management, improve the activities of the various committees, meeting records; change the style of work, strengthen the sense of service, from the empirical management of the management of scientific management gradually to the transformation of management by the management of human beings to the system management, enhance the ability of independent innovation, strengthen the ability to work in the field of medical management and the development of the medical profession. The system management, enhance the ability of independent innovation, and keep pace with the times.
2, continue to go into the department to participate in the morning meeting shift, room visits and related discussions and other medical activities
Regular or irregular to the department. The content includes: physician shift, including the actual shift in the department to carry out the status and written records; department of three-stage room, focusing on supervision of the department of teaching room and the director of the implementation of the norms of room; inpatient medical records of the quality of the writing; the implementation of the departmental discussion system, including the discussion of critical cases, difficult cases, death case discussion, detailed understanding of its records and implementation; listening to the department director of the department of medical operation, quality management, research and teaching, and so on. The company's website has been updated with the latest information about the company's products and services, as well as the latest information about the company's products and services.
3, case quality management
(1) to strengthen the link quality monitoring, regular or irregular to the clinical departments to randomly check the link quality of the medical record, in strict accordance with the "Medical Record Writing Standards" in the medical record of the third level of checkups, case discussions, doctor's orders condition and other aspects of real-time monitoring.
(2) focus on improving the quality of the final medical records Monthly review of the discharge medical records of various departments, the results of feedback to urge modification.
4, strengthen the supervision of key departments
(1) for the monitoring of the quality of the internal medicine guardianship ward, the monthly supervision of the internal medicine guardianship ward from time to time, focusing on the random inspection content: strict standardization of the medical records of critically ill patients and medical personnel handover records; the actual examination of the department; the actual inspection of medical personnel on the standardization of diagnostic and therapeutic measures for the critically ill patients;
5, actively carry out our hospital 5 kinds of clinical path pilot work.
6, continue to carry out in-depth? Hospital Management Year? activities, do a good job.
Second, medical safety management
Medical safety is the focus of medical management. Medical safety work is unremitting, to make full use of the section chief responsibility system, each in its own way, layer by layer, and effectively do a good job of medical safety management.
1, continue to grasp the medical safety education and related laws and regulations to learn, regulate the practice of medicine according to law, the strict implementation of personnel access and technical access, strengthen the medical staff medical safety education, timely in the hospital to organize the prevention of medical disputes and treatment of lectures, training.
2, strengthen medical safety prevention, starting from the control of medical defects, strict implementation of the "medical disputes, medical errors and accountability system", for the hospital to bring a significant impact of medical disputes or medical malpractice, to be held accountable, focusing on lessons learned.
3, starting from the control of medical defects, to strengthen the difficult, medical injury, special, critical, serious complications, disputes patients at any time reporting system.
4. Regular medical safety meetings are held to inform the handling of medical safety incidents and medical disputes, and to summarize the experience.
Third, personnel training and continuing education
1, to strengthen the training of medical and technical personnel training is mainly divided into medical records writing, practitioner law, how to do a good job as a clinician three major sections, through the form of lectures, and in the stage of learning after the written form of the examination, the unqualified will not be allowed to work.
2, accelerate the construction of talent echelon, take a variety of forms to improve the level of medical technology of the whole staff, to broaden the health care market; to encourage the clinical departments of physicians higher education.
3, according to the current status of medical personnel, and gradually increase the department staff to further study, improve access to medical and technical personnel.
4, under the leadership of the dean, the selection of medical backbone to participate in short-term training courses within and outside the region to learn to specialize in the progress of knowledge. Strictly implement the approval process for medical staff to go out to participate in academic conferences.
5, in accordance with the requirements of the national continuing medical education, combined with the actuality of our hospital, to carry out a series of educational activities. Continue to strengthen the management of business learning within the department, strict monthly business learning in each department on a regular basis, the Medical Department from time to time to check the actual learning situation of each department. Utilizing Kailuan experts to give lectures and provide professional and technical guidance to our hospital to enhance the academic atmosphere and continuously promote the improvement of our hospital's business level. For further study to return to the hospital above the attending medical staff to academic reporting, otherwise not reimbursement of the cost of further study.
6, continue to strengthen? The three basics? Training. Annual theoretical examination of no less than two, the examination of the content of the examination to? The three basics? Based on the medical staff to strengthen the knowledge training and assessment.
Fourth, actively carry out scientific research
Strengthen the scientific research work of the department, and encourage all departments to actively declare scientific research projects to improve the quantity and quality of scientific research projects. The medical department supervises the scientific research work of the department, and at the same time, does its best to create favorable conditions for the department.
V. Strengthen the management of access to new technologies and projects to improve the quality of surgery and anesthesia
1, encourage the development of new technologies and projects, where the development of new projects must be carried out to implement the approval of the department to write an application report after demonstration, after the hospital audit to carry out.
2, the implementation of the director of the system of responsibility, strict approval of major and difficult surgery, strictly control the quality of surgery; anesthesiology should increase the proportion of general anesthesia, to strengthen the tracheal intubation, central venous pressure puncture and other technical operations, and constantly improve the quality of anesthesia.
Six, discipline construction
1, according to the hospital's continuous development and expansion of the actual, do a good job at this stage of the department specialties (including the newly established) of the standardization of construction, improve the quality of connotation. Explore the attending physician and above according to the department to implement grouping management, strengthen the responsibilities and obligations of attending physicians and above.
2, according to the medical characteristics of the port area, continue to strengthen the construction of orthopedics and traumatology.
vii. Continue to strengthen the management of disease sub-specialty admission.
VIII. Strengthen the prevention and treatment of key infectious diseases.
Nine, do a good job of temporary other medical work.
20xx is a key year for the development and improvement of the hospital, the medical department is determined to do a good job in the management of medical quality and medical safety, to enhance the ability of science, education and research, and strengthen? The three basics. Training, the successful completion of various medical tasks.
The medical office work plan three
First, still to? standards as the center, the implementation and improvement of our regulations
1, to grasp the basic quality, link quality and end quality as a means to ensure that medical standardization and the implementation of the core system, from the source of prevention and control of medical hazards, innovative thinking, change the concept of the Department of the efficient and orderly conduct of all the work. With the strengthening of medical quality and safety as the main focus, we strictly carry out regular medical staff? Three Fundamentals The Department of Medicine has also been conducting regular training programs for the medical staff on the three basic skills, the four reasonable skills, and the four reasonable skills. Four Reasonable? The training and assessment of medical staff are strictly carried out regularly. Further improve the provisions of the relevant provisions of the physician's right to prescribe, all new physicians to apply for the right to prescribe in strict accordance with the provisions of the review and approval.
2, the Medical Department will be in the quality control system to increase the operation of the final medical records, outpatient medical records, outpatient registry, the rational use of antimicrobial drugs and other items of quality control, combined with the gradual improvement of the information system, the departments of the various medical indicators to do a fine-tuned evaluation, through the supervision and inspection, summarization, feedback, rectification, and the pursuit of continuous improvement of the quality of health care and perfection.
3, to further strengthen the medical risk prevention, improve the level of medical safety. The occurrence of medical disputes and errors, actively investigate and deal with the conflict to the minimum, by all complaints and disputes in a timely manner, statistical analysis, the development of corrective measures, the whole hospital half-yearly case sharing, to avoid the occurrence of similar errors and accidents. Organized study of relevant medical laws and regulations, systems and regulations, etc., to improve the medical staff to prevent medical defects awareness.
4, improve the hospital key disciplines management of the relevant systems, actively and steadily promote the hospital's municipal key disciplines management of the relevant systems, to ensure that the key disciplines of the technical program according to the level of hospital accreditation standards. To create key disciplines in our hospital, through ? Invite in, send out? Measures and counterpart support, collaboration, so that the construction of our hospital disciplines to a new level.
5, to further strengthen the management of case quality and safety, monthly statistics, summarize and analyze the medical records of each department failed. Strengthen the supervision of outpatient medical records and outpatient registry, improve outpatient physicians to outpatient medical records and outpatient registry importance, so that the medical level and medical safety to further enhance. Regular training and inspection of the professional skills and timely response ability of all medical personnel in the emergency room, improvement of the emergency physician car system, so that the efficiency of the car and the success rate of resuscitation is further improved, and at the same time, strictly and timely improve the records of resuscitation and car. Further seriously improve the implementation of emergency consultation process and system, so that the efficiency of emergency work has been improved.
6, the medical and technical departments to further strengthen the implementation of the work system and quality control management. For the strengthening of the department's patients' right to privacy, to further improve the department to protect patients' right to privacy facilities and equipment and systems. Strengthen the construction of medical technology, the introduction of advanced equipment, improve diagnosis and treatment technology.
7, the implementation of? A room, a doctor, a patient? The system of diagnosis and examination, and the system of mutual recognition of examination results. The implementation of day surgery to further improve the turnover rate of beds.
8, strengthen the training of talents, and gradually form a reasonable talent echelon to further improve the overall ability of our physicians, while being able to improve the quality of our medical services. Strengthen the integration of secondary subjects refinement, and strive to promote the development of our hospital jointly with higher hospitals, the introduction of advanced medical technology and projects. Actively mobilize physicians to carry out backbone physician training.
Second, strengthen the details of management, reduce medical disputes
1, strengthen the medical staff medical safety education, quarterly organization of a hospital-wide medical safety lectures.
2, strengthen medical safety prevention, starting from the control of medical defects, further revision and study of medical accident prevention plan.
3, the establishment of hospitals and departments at the two levels of medical safety target responsibility system (into the performance appraisal system indicators).
4, to arrange medical incident prevention training, examination 2 times.
5, in the dispute handling in the spirit of ? Four do not spare? The principle of: (1) do not analyze the reasons for not spared (2) not to find out who is responsible for not spared (3) not to deal with not spared (4) not to learn a lesson not spared (focusing on the lessons learned)
Third, to strengthen the internal management of the department
1, in accordance with the objective laws of the hospital's work and the requirements of the work of the medical department section of the work of the staff job duties and work tasks to improve the standardization of the work. Regularly organize the staff to learn the hospital service manual, should know the content of the manual. Often in-depth departments, investigation and understanding of the situation, and put forward ideas for improvement, to coordinate the relationship between the departments, and supervise the implementation of the rules and regulations and operating procedures. With the sharp and prominent contradiction between doctors and patients, the medical department should have a full-time staff responsible for doctor-patient communication and medical disputes.
2, improve the infectious disease outbreak reporting system, the realization of infectious disease outbreak network direct reporting, standardize the diagnosis and treatment of infectious diseases and isolation management, diagnosis and treatment process is reasonable. To achieve the statutory infectious disease reporting rate of 100%.
3, rational examination, rational use of drugs, treatment for disease. Implement the "Guiding Principles for the Clinical Application of Antimicrobial Drugs", adhere to the graded use of antimicrobial drugs, the development of dynamic monitoring of drug dosage and abnormal early warning system.
4, strengthen the emergency skills of medical staff and general medicine knowledge training, continue to carry out emergency (cardio-cerebral pulmonary resuscitation) exercises to improve emergency treatment capabilities; sound reporting of emergencies, critical illnesses, treatment programs. Arranging for the teaching of senior titles and some intermediate titles in the hospital, in order to gradually improve the current situation of a single content of business training, increase the exchange of experience between doctors and doctors, improve language expression and communication skills, the formation of ? Passing on, helping and leading. The company's website is a good example of a virtuous cycle mechanism.
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