1. Clear the program cache: Settings-Application Manager -S Health-Clear the data (clearing the data may lose S health data).
2. Try to upgrade the firmware version of the mobile phone. Mode: Settings-About Equipment-System Update-Update.
3. Please back up your data (contacts, photos, etc.). ) in the phone, and then restore the phone to the factory settings (Settings-Privacy/Reset/Personal-Restore Factory).
If the problem still exists, please take the purchase invoice, maintenance card and machine to Samsung Service Center for inspection.