You can go to Settings-Fingerprint, Face and Password/Fingerprint and Password-and turn off the screen lock password (for Funtouch OS 3.0 and above, privacy and application encryption passwords should also be turned off), and then reset the screen lock password and reset the security issue.
Note: The FBE encryption model does not support setting screen lock security.
If you modify privacy protection:
Born? OS/iQOO？ UI/ monster? UI/Funtouch？ OS？ Version 3.0 and above:
Enter Settings-Fingerprint, Face and Password/Face and Password/Fingerprint and Password-Privacy and Application Encryption-Change Privacy Password-Verify Privacy Password-Enter a new password twice to change privacy password.
If you need to modify the privacy protection of the privacy password, you can click "Turn off the privacy password" on the "Privacy and Application Encryption" page, and you can reset the privacy password and privacy protection after turning off the verification.
Funtouch？ OS？ 2.5-3.0:
Enter I Housekeeper-Privacy Space-Enter the password of privacy space-Click "Settings" in the upper right corner and click "Modify Password" and "Modify Security Question". After entering, you can fill in the new password and security questions that need to be changed;
Funtouch？ OS？ 2.5 The following contents:
Enter I Housekeeper-Privacy Space-Enter Privacy Space Password-Click Menu Key-Settings-Click "Modify Password" and "Modify Security Question". After entering, you can fill in the new password and security questions that need to be changed.
How to change the secret protection of vivo account;
Enter mobile phone settings (account and synchronization)-click vivo account-security and password-more security settings-secret protection question, enter secret protection answer to verify, and then reset account secret protection. Pad terminal does not support modifying confidential security.
Note: If you forget the secret answer, you can help yourself to change the secret.
Self-help appeal link: Web page link
Change the safety of health equipment:
At present, the secret protection answer of the health use device password cannot be directly modified. You can go to Settings-Healthy Equipment-Healthy Equipment Password-Turn off the switch and turn it on again, reset the password and set new secret protection.
Note: If the child protection function is bound to the device settings, it needs to be unbound before operation.
For more questions, you can enter the online customer service of vivo official website-click on mine and enter "Manual" to contact the online customer service for handling.