In order to meet the requirements of people's health, on the basis of ensuring medical quality, our hospital has actively created service brands such as demonstration wards, "humanistic nursing" and warm wards. It has also set up a "foreign medical and health center" specially for foreign businessmen to provide "green card" cards for foreign medical treatment; Carry out health education publicity and community medical consultation through community medical care, and carry out various forms of mental health education to promote people's health awareness while enhancing people's physical health.
In 2004, with the care and support of the district committee, district government and people from all walks of life, the hospital added 50 mu of land, and prepared to build a ward building with a height of 35.9 meters, 9 floors and an area of 30,000 square meters and a medical building with a height of 4 floors and an area of 6,543,800 square meters. The foundation stone of the project has been laid and it is planned to be completed within two years. By then, Chengyang Hospital will become the northern medical center of Qingdao, providing quality services for the people's health in Chengyang District and providing a strong guarantee for the comprehensive construction of a well-off society in Chengyang District.
A large number of high and new technologies such as minimally invasive endoscopic surgery, emergency rescue, stem cell therapy, replantation of severed fingers (limbs) and complex urology have been developed, providing good medical conditions for the people. After the reconstruction and expansion of the first phase project, the spacious, bright and well-equipped emergency center and outpatient building have been put into use, providing a better medical environment for the people.
While upgrading the medical brand, the hospital has effectively promoted the construction of service brands and service items such as holistic nursing, humanistic nursing, warm ward, special ward, free service, on-site service and post-medical follow-up, which has won wide acclaim from the society. At the same time, the activities of "improving the quality of staff and optimizing the medical environment", "Medical Quality Management Year" and "Talking about the quality education of staff and workers once a month" have further improved the civilization of the hospital and greatly improved the comprehensive service level. The hospital has successively become the teaching hospital of Taishan Medical College and Clinical Medical College of Tianjin Medical University, and won more than 20 honorary titles such as Qingdao Civilized Unit, Qingdao Health System Civilized Unit and Qingdao Medical Insurance Integrity Demonstration Unit. In 2008, the Department of Traumatic Orthopaedics in our hospital was awarded as a characteristic college in Qingdao. In June, 2008, our hospital was rated as "a model brand hospital trusted by the people in the medical and health industry in China", and in July, 2009, it was awarded the honorary titles of "National Top 100 People's Relieved Model Brand Hospital" and "Top 10 Demonstration Units of Health and Medical Safety in Shandong Province".
The service concept of "honest smile, excellent service" and the business concept of "innovation, dedication, harmony and safety" will better serve patients. While striving to strengthen internal management, improve hospital culture, and cultivate characteristic specialties and talent echelon, the hospital actively seeks external cooperation and exchanges, strives to further improve the medical level, develops professional characteristics, and escorts the health of the whole region and its surrounding people with more exquisite technology and quality services.