It may be a mistake in filling in the information. Please check the information and fill it in again.
2.
Confirm whether the health code generation function is offline. In some areas, this function has been cancelled.
3.
Click on the health code and online complaint platform to explain the problem. The application ID is inconsistent with the information. The reason is that the network is blocked or there is a problem with the health code platform, or the real name of WeChat, Certification staff, is inconsistent with the person applying for the health code. You can re-edit the information to keep the identity and information consistent.