The agency health code shows that the customer's ID number has not been verified.

The information is wrong, and the agent will handle it himself.

1, information error. The agent's health code shows that the agent's ID number failed to be verified, which is an information error. You can reconfirm the information.

2. The broker handled it himself. If the agent handles it by itself, it will show that the certificate number fails to verify because of the information error of the handler.