Data management, two shifts, guarantor in.
Li He, the stationmaster of Baishun Community Service Station in Dashilan Street, Xicheng District, said that the help received by the community was mainly the pop-up window of residents' "health treasure", which could not be used normally. "Our work of managing epidemic data is two shifts. In the evening and morning, the data may come at any time. We must also serve the residents and ensure that there are people at all times. "
Li He recalled that most of the residents' health treasures in the jurisdiction had pop-ups because of a trip to Hebei, and they had to deal with seven or eight big data "accidental injuries" at most one day. The main solution is to register residents through the epidemic prevention and control system, which has been fully implemented since the Spring Festival last year and installed on community computers in various streets. The contents include name, ID number, date of coming to Beijing and address in Beijing. Also check whether you have contacted some people and whether you have been to high-risk areas. After the registration is completed, wait about 1 hour, and the pop-up problem will be solved. "Residents can also fill in their own information through Jingxin Gang. Of course, we will get in touch with him and follow up. "
Dong Huawei, secretary of the Party Committee of Li Huawei Community, Panjiayuan Street, Chaoyang District, said that almost all the pop-up problems of residents' health treasures encountered by the community were caused by capturing big data when passing through high-risk areas at high speed. "The community can go home to verify or let me go to the community to verify. Check the communication itinerary card strictly and ask about the contact history in detail. If there are no relevant questions, please ask residents to sign a' commitment letter' and assist in handling it. "
Hao Jing, deputy secretary of the Party Committee of Yongdongbei Community in Babaoshan Street, Shijingshan District, said that even if residents with pop-ups have been in Beijing all the time, they will pay special attention to the detailed itinerary of residents because the communication itinerary card can only show that they have been to Beijing, not which areas they have been to. There are also some residents who have pop-up windows. Although they are out of Beijing, they have never been to high-risk areas. They can be regarded as "registering in the community and carrying out health monitoring" in the system, so that residents can cooperate with body temperature monitoring and personal commitment, which can help restore the green code without affecting daily travel.
situation
In this round of epidemic, compared with other areas, Fengtai District and Changping District, which have confirmed cases, have encountered more abnormal problems of residents' health treasures and the situation is more complicated. Community workers actively responded to the demands and solved "intractable diseases" for the masses at the first time.
Fengtai district
More than 20 times of telephone communication to eliminate abnormal situations
Due to the discovery of confirmed cases in the jurisdiction, Buildings 3 and 4 of Hengfu Middle Street were included in the closed control area. Prior to this, many residents in the second community of Kandan Street Science City in Fengtai District were "accidentally injured" by big data. "On average, there are more than 60 cases every day, and residents come to me to decode." Yuan, a staff member of the second community service station of Science City, introduced.
Mr. Li is a member who was "accidentally injured" by big data and could not return to Beijing. Baolong Community, where he lives in Beijing, is located on the edge of Building 3 and Building 4 of Hengfu Middle Street. He just returned to his hometown in Hebei on October 20th, 65438. When I want to go back to Beijing again, Health Bao has a pop-up window showing that I will not let go of the entrance to Beijing and go back to my hometown in Hebei, and the community will not be allowed in!
In order to solve Mr. Li's problem, Yuan had more than 20 telephone conversations with him. "Beijing residents' decoding' is actually very simple. Residents come to the community, I verify his itinerary code, residents write a letter of commitment, and submit information on the Jingxin help applet, so they can operate on the system. "
Mr. Li can't get in touch with the community because people are out of town. Finally, Yuan verified his travel itinerary code through WeChat video and learned about the situation. In the video, Mr. Li also wrote a letter of commitment and submitted relevant information in Jingxin Gang, which successfully lifted the abnormal display of Health Bao. After returning to the community, the first thing Teacher Li did was to send the letter of commitment to the community and thank the community staff.
Yuan said that the peak of residents' problems in these days has passed. Basically, only more than 20 people go through the relevant formalities every day, and more than 80% of them are people who leave Beijing and return to Beijing.