1. The insured calls Ping An Insurance Company's national unified customer service telephone number 955 1 1, and after transferring to manual customer service, informs the customer service of the policy number he wants to surrender. The customer service may ask the applicant's ID card or conduct other authentication operations, and will ask you about the specific consulting business after the authentication is completed. You just need to tell the customer service that you want to surrender, and ask the customer service what materials and matters should be paid attention to.
2. After consulting the required materials, the insured needs to prepare the corresponding materials, and the precautions mentioned by the customer service also need attention. In addition, materials that need originals or copies should also be prepared accordingly.
3. After the required materials are prepared, the applicant shall go to the nearest service outlet of Ping An Insurance Company for surrender. It will require the applicant to fill out an application for surrender on the spot, then queue up for surrender business, and then hand over the prepared materials and the completed application for surrender to the on-site staff.
4. After reviewing the submitted surrender materials, Ping An Insurance Company will refund the surrender amount to the corresponding bank account within 30 days, and then the insured only needs to collect the surrender amount in the bank account.
What materials do Ping An Insurance need to surrender?
Different insurance products need different materials for surrender. The materials required for surrender of general commercial insurance products are as follows:
1. Written application for surrender. The application for surrender can be prepared by yourself, or it can be filled in on the spot when you apply for surrender online. Pay attention to the reason and time of surrender. Without these two points, the insurance company will not accept the application for surrender.
2. The original insurance contract requires the original insurance contract that the insured gives to the insured when signing the insurance contract with the insurance company. If it is an electronic insurance policy, it is not necessary, but there are also some insurance products that need to be printed by themselves, which is subject to customer service.
3. The premium invoice needs the original proof of the previous premium payment, usually the original invoice. If it is automatic deduction, proof of deduction is required.
4. The original identity certificates of the applicant and the insured shall be consistent with the documents when signing the contract.