In view of the problem that elderly people who don't have smart phones can't show their health codes, they are asked to help them apply for and print them in Tianfu Health Link so that they can carry them with them.
For elderly people who don't have mobile phones, live alone and are very old, they can seek help from the community. During the epidemic, many communities consulted elderly people living alone and undertook the task of buying food and medicine.
For the elderly who have mobile phones but can't use the "health treasure", community coordinators and property managers will help the elderly to apply, take photos and fill in information step by step. "Older people's mobile phones often like to turn up the words, and the' Continue' button can't be seen, which makes it impossible to recognize faces. There are still many problems like this. We will patiently explain and help the elderly to reduce the font size in the' Settings' function of the mobile phone. "
In view of the problem that the elderly don't have a mobile phone and it is inconvenient to use "Health Treasure", the supermarket staff will use the function of "other people's health code instead of inquiry", input their name and ID number in the login state of "Health Treasure", and obtain the health code of the investigated person after face recognition.
When necessary, the elderly can ask the staff to "check". In order to protect privacy, the name and ID number of the inspected person will be displayed in an incomplete and desensitized way. After the new health status is generated, the previous query results will automatically become invalid. Old people don't have to worry about personal information being leaked.