1.
It may be that your mobile phone network is not good, the network is blocked or the network speed is very slow. It is recommended to refresh before uploading. The "health code" is based on real data and can be generated by citizens or people who have returned to work through their own online declaration and background audit.
2.
Apply on someone else's mobile phone, because someone else's WeChat has real-name authentication, and the system detects that the applicant's information is different, so it cannot be submitted. Therefore, it is impossible to upload ID photos that are inconsistent with WeChat ID information.