If this happens, please confirm your Yuekang code as soon as possible.
At present, the red code of Yuekang code indicates the key population for epidemic prevention and control, which refers to: confirmed or diagnosed positive/suspected cases/close contacts/concentrated isolated population/isolated people at home/people with red and yellow health codes from other provinces/people who fail to implement health declaration according to regulations.
Release guide:
First click the red team below the QR code to explain the prompt, and the reason for displaying red team will be marked; After entering, check the instructions for removing the red mark and follow the instructions.
(2) Guangdong-Kangma customs clearance certificate shows "unable to clear customs"
Red team said that "the health declaration personnel were not implemented as required"
If red team prompts that the reason is "the health declaration personnel are not implemented according to the regulations", it is because the entry personnel from Hong Kong and Macao failed to make health declaration in time. If the health declaration is not made through the "Yuekang Code" for 48 consecutive hours (counting from the day after entry) within 0/4 days after entry, the "Yuekang Code" of the entry personnel will show red team.
Release guide:
1. Entry personnel must declare their health status through "Guangdong Kang Code → Guangdong, Hong Kong and Macao Customs Clearance → Hong Kong and Macao Entry Personnel Health Declaration" for two consecutive days, and the system will automatically remove the red code.
2. After completing the declaration, mainland personnel can click "My Yuekang Code Information" to enter the "Health Declaration Record" to view the health declaration.
3. Hong Kong, Macao and Taiwan residents can check the health declaration records through the Guangdong health code of the entry personnel.
(3) red team said that "the provincial health code is red and yellow".
If red team is prompted as "red and yellow health code personnel from other provinces", please cancel the abnormal status of the corresponding provincial health code according to the management rules of other provinces' health codes. After the abnormal status of health codes in other provinces is cancelled and the latest status is synchronized to Yuekang Code, the red status of Yuekang Code is automatically cancelled. If you don't know which province has designated you as a medium-high risk, you can click "My Yuekang Code Information → Health Certificate → View More" to query the data source.
Release guide:
Log in to the national government service platform "Epidemic Prevention Health Information Code" and click "View more areas" to find the corresponding red and yellow code prompt information to view and update your health status.