You can complain to the higher authorities of the public security organs, and you can find their telephone information online;
You can call the mayor's hotline in your city to reflect the situation and urge improvement;
You can report to the people's procuratorate and learn to provide specific evidence.
Legal basis: 1 10 working rules for handling police.
Article 34 Scope of complaints accepted by the alarm service desk 1 10: The public security organ and its people's police violate the People's Police Law of the People's Republic of China, the Regulations on Supervision of Public Security Organs and other laws and regulations and the disciplinary provisions of the people's police, illegally exercise their functions and powers, fail to perform their statutory duties, and fail to abide by various law enforcement, duty, organization, management systems and professional ethics.
Article 35 The police supervision department of the public security organ may also set up a complaint reception desk at telephone number 1 10, which is directly responsible for receiving complaints.
Article 36 The 1 10 alarm service desk shall truthfully register complaints, investigate and handle them impartially, and give timely feedback.
Article 37 1 10 When accepting a complaint, the alarm service desk shall ask the complainant about the basic information of the complained object, the specific content of the complaint, and the complainant's name, work unit or home address, contact information and other main information.
Article 38 1 10 The alarm service desk shall keep the contents of the complaint and the complainant's situation strictly confidential, and it is strictly forbidden to disclose the contents of the complaint to the respondent or other personnel.
Article 39 1 10 The alarm service desk shall take corresponding measures to handle complaints according to the situation.
(a) of the ongoing public security organs and their police to perform their duties according to law, exercise their functions and powers, abide by the law and other aspects of complaints, it should be ordered to the nearest police force to deal with in advance, and notify the police supervision department to conduct on-site investigation and handling.
(2) In the past, if a public security organ and its policemen complained about the problems in performing their duties, exercising their functions and powers, and abiding by the law, they should inform the complainant to complain to the discipline inspection, supervision, letters and visits, legal affairs or other departments with jurisdiction of the public security organ, and at the same time refer them to the discipline inspection, supervision, letters and visits, legal affairs or other departments with jurisdiction for investigation and handling according to the specific circumstances. The relevant departments shall promptly investigate and handle the complaints handed over by the 1 10 alarm service desk.
(three) complaints or letters and visits that have been made through other channels shall be handled by the original accepting department.
(4) If a police officer of a foreign public security organ or a police officer of a public security organ without affiliation is complained in the local area, he should instruct the nearest police force to handle it in advance, and then transfer it to the unit to which the complainant belongs.
(five) for complaints beyond the scope of public security organs, you can inform the complainant to complain to the relevant functional departments and make necessary explanations.