Why can't I add my own medical card number in Healthy Jiading?

Conditional restrictions or personal information mismatch.

1. Healthy Jiading is conditional or required. Only when certain conditions are met can the self-funded medical card number be added. Patients need to check the relevant instructions and policies or contact customer service to understand the specific situation and requirements.

2. When adding the self-funded medical card number, the personal information provided by the patient needs to match the records in the system. The card number, name or other relevant information entered is inconsistent with the information in the personal file of Health Jiading, which will also lead to the inability to add.