Is the health consultation hotline written on the medicine box fake?
If the health consultation hotline on the medicine box is fake, it is probably a fake medicine, because the regular medicine should not be printed on the medicine box, unless it is a health care product or a health food, but it is best to check the national medicine standard number of the medicine through the website of the Food and Drug Administration. If the standard number of Chinese medicine can be found and matched with the relevant information on the medicine, it may be counterfeit. You can contact the administrative department for industry and commerce where the pharmacy is located for consultation, identify the authenticity and claim for compensation, and then make a formal claim. If you can't find the standard name of traditional Chinese medicine, it is a completely fake medicine, and you can complain and claim directly to the administrative department for industry and commerce.