On the issue of health treasure, the hotline 12345 received about 384 calls from the public on February 7, and the number increased to 532 and 780 on February 18 and February 19 respectively. Including nucleic acid detection, the number of consultations returned to Beijing from February 17 to February 19 was 3 184, 29 10 and 2748 respectively.
Question 1: I didn't leave Beijing. Why did Health Bao suddenly pop up to show that I recently returned to Beijing 14 days?
A: According to the existing epidemic prevention and control policies in Beijing, you may have recently entered Beijing through highway checkpoints, civil aviation, railways and other channels. It is suggested that you declare your recent trip according to the page prompts, and register and report according to the regulations of community management. If you really didn't leave Beijing, you just passed the Beijing checkpoint because of a weekend trip or something. If you really don't leave Beijing near 14, you can get "green status" through travel itinerary declaration.
Question 2: What about the pop-up window that Health Bao showed recently returning to Beijing 14 days?
Answer: If your health treasure shows the above pop-up status, it is because you have been in and out of Beijing recently. Please click "Continue" on the page to verify your itinerary with the "Traffic Big Data Travel Card". If you only live in a low-risk area recently, you can get a green code through verification. If you have been in and out of high-risk areas recently, please contact your community or relevant units immediately to report for duty, and fulfill your epidemic prevention obligations correctly.
Question 3: After I inquired about the status of Health Treasure through the "National Government Service Platform", the query result was a pop-up prompt "I have returned to Beijing within 14 days, please contact the community". What can I do to become "not unusual"?
Answer: This window pops up because you may have been to a high-risk area. According to the existing epidemic prevention policy in Beijing, please contact the community where you live, and voluntarily declare to return to Beijing to fulfill your epidemic prevention obligations. If you don't need isolation, the community will register you in the management system. After completing the registration 1 hour, you can log out and log in again in the Health Treasure Personal Center, and your health status will be updated to "No abnormality". If Health Treasure has not recovered and there is nothing unusual, please contact the community to confirm whether the registration information is correct.
Question 4: Why do I always prompt "I haven't fed back your relevant information yet, please check it later" after I declare my 14-day trip?
A: The travel trajectory query interface of the communication big data travel card provides nationwide query service. During peak hours, a large number of users may lead to network congestion. I suggest you try again at noon and evening.
Question 5: Have been to a city in a medium-high risk area. Health Bao asked me to supplement my personal itinerary, but there are only some medium and high-risk cities on the list. Do I need to fill in the medical experience of other low-risk areas?
A: You only need to select the area where you actually see a doctor from the list of high-risk cities provided by Beijing Health Bao, and you don't need to fill in the cities not listed.
Question 6: Is it not necessary to provide proof of nucleic acid testing when going through the checkpoint and entering or leaving the community after vaccination? Do I still need to wear a mask?
A: Vaccination can reduce the risk of infection to a certain extent, but the protective effect of any vaccine can not reach 100%, and a few people may still be unprotected or sick after vaccination. At present, the number of people vaccinated in COVID-19 is still relatively small, and the population immune barrier has not yet been established; However, the epidemic situation of COVID-19 abroad is still grim, and China is facing greater import risk. In view of the above situation, it is still necessary to take personal protective measures such as wearing a mask, washing hands frequently, opening windows for ventilation and keeping social distance. After vaccination with COVID-19 vaccine, if necessary, it is still necessary to cooperate with relevant departments for nucleic acid detection.
Question 7: What certificates do low-risk areas need to provide to enter Beijing?
A: 151During the period from October 28th to March 28th, people from low-risk areas in China must have negative nucleic acid test certificates within 7 days before their arrival in Beijing. Upon their arrival in Beijing, they will undergo health monitoring for 14 days, and conduct nucleic acid detection every 7 days and 14 days. During the period of health monitoring, you can travel and work normally, and you are not allowed to participate in various group activities, meals or parties. Do a good job in personal protection, consciously keep a reasonable range of activities and social distance, and report your health status to the community (village) or unit, construction site, hotel, etc. If there are abnormal symptoms, report them in time and seek medical attention.
Question 8: I am a commuter around Beijing. What is the latest policy for nucleic acid testing?
A: Those who return to Beijing from low-risk areas in Hebei Province and commuters around Beijing are subject to the current policy of entering Beijing. Since February 9, Beijing has adjusted the entry (return) policy of people in low-risk areas of Hebei Province, and the negative certificate of nucleic acid test has been adjusted from 3 days to 7 days. The local disease control department is responsible for checking the negative certificate of nucleic acid test before entering the station, and the station is responsible for cooperation.
Question 9: How to check the results of nucleic acid testing and vaccination through Health Treasure?
Answer: Click the "health service reservation inquiry" button on the homepage of the health care applet to enter the health service nucleic acid and vaccine page. Click on the "nucleic acid detection" and "vaccination" services at the top of the page to inquire about my records. If the vaccination record does not match your actual situation, it may be because the identity information is not registered correctly in the system, and you need to supplement the registration certificate information at the vaccination clinic. After the relevant data is synchronized to Health Bao, you can query the vaccination record (the data is synchronized about every half hour). If in doubt, please contact the CDC for confirmation.
Question 10: COVID-19 has received the first dose of vaccine. Does it matter if you don't get the second dose of vaccine?
A: The COVID-19 vaccine currently vaccinated in Beijing is inactivated. According to the previous clinical trials of inactivated vaccine in COVID-19, only one dose of inactivated vaccine could not produce the expected immune effect. About 2 weeks after the second dose of inactivated vaccine is inoculated, the vaccinated population can produce better immune effect. If there are no contraindications, it is recommended to vaccinate the second dose in time.