1, and the ID card entered is less than 18 years old;
2. The ID number entered is incorrect, that is, there is no such ID number;
3. The number entered does not match the name and ID number. Please check the ID number entered.
The role of the elderly and young people in assisting the investigation;
1, the function of "health code for the old and the young" is mainly to solve the daily travel problems of the elderly and children on the premise of protecting personal privacy.
2. In this function, the search assistant can input the ID numbers of children under 16 years old (including 16 years old) and elderly people over 60 years old (including 60 years old) to query the health status of the elderly and children. If the elderly and children haven't registered for Health Treasure, they can register in advance through other people's search function, and then make inquiries through help search.
The steps to help young people and the elderly are as follows:
1, open the WeChat drop-down display search applet, and enter the the State Council client;
2. Click the the State Council client to enter the applet; Check the convenience service; Click to enter the nucleic acid detection certificate; Enter personal name and ID number to register;
3. Patients of all ages who come to the hospital click on the help of all ages (over 60 years old,1under 8 years old) and enter their names and ID numbers in the identity information to query.
Legal basis: Article 6 of the Law of People's Republic of China (PRC) on the Prevention and Control of Infectious Diseases.
The health administrative department of the State Council is in charge of the prevention and control of infectious diseases and its supervision and management. The health administrative departments of local people's governments at or above the county level shall be responsible for the prevention and control of infectious diseases and their supervision and management within their respective administrative areas. Other departments of the people's governments at or above the county level shall be responsible for the prevention and control of infectious diseases within their respective functions and duties. The prevention and control of infectious diseases in the army shall be handled in accordance with this Law and the relevant provisions of the state, and shall be supervised and managed by the competent health department of the People's Liberation Army of China.