1. Patient safety and service quality:
Question 1: How do you ensure the safety of patients at work?
A: We follow strict nursing standards and operating procedures to ensure the safety of every patient. Participate in regular training, improve their professional knowledge and skills, and ensure the provision of quality nursing services.
Question 2: How do you handle patients' complaints?
A: We will listen to patients' complaints patiently, understand the root of the problem and take measures to solve it as soon as possible. We will also provide additional care and support to ensure that patients get the best nursing experience.
2. Teamwork and communication skills:
Question 3: How do you communicate and cooperate with doctors and other nurses?
A: We hold regular team meetings to keep the information flowing. We respect the opinions of each team member and encourage open communication to ensure that patients receive comprehensive care.
3. Hygiene and infection control:
Question 4: What are your working practices in hygiene and infection control?
A: We strictly abide by the standard operating procedures of hygiene and infection control, maintain hand hygiene, use personal protective equipment correctly, and participate in health training regularly to ensure our working environment is safe and clean.
4. Patient education and health education:
Question 5: How do you provide health education and education for patients?
A: We will provide personalized health education and education services according to patients' health needs. We will use easy-to-understand language and charts to help patients understand the condition and treatment plan, and improve their health awareness.
5. Responsibility and professional ethics:
Question 6: How do you maintain your sense of responsibility and professional ethics in the face of difficulties and pressures?
Answer: In the face of difficulties and pressures, I will calmly respond and give full play to my professional knowledge and skills to ensure the safety and comfort of patients. I will abide by professional ethics, faithfully and conscientiously perform my nursing duties, and provide the best nursing service for patients.