How time flies! A year passed quickly. Looking back on the work in the past year, there must be a lot to sort out. It's time to make a comprehensive summary of my work this year. I believe everyone is worried about writing a year-end summary again. The following is my personal year-end summary of 202 1 Rehabilitation Department of Traditional Chinese Medicine for reference only. Let's have a look.
Personal year-end summary of TCM rehabilitation department 1 20xx is about to pass, and the new year will begin again. Looking back on the past year, I am filled with emotion. The hospital is constantly developing, the work of departments is constantly advancing, and the overall quality of personnel is constantly improving. As a head nurse and a middle-level hospital leader, I have not made much progress and my mentality is not as good as before. In order to do a better job in the coming year, I'll sum up my work in the past year.
Before 10 this year, I had worked in the second stroke area for more than 7 years. During this period, I experienced the gradual normalization and strengthening of the department from the beginning to the present, and worked as the head nurse in the second stroke ward for nearly four years. During this period, I have been trying my best to mobilize personnel and carry out various work of the department. Maybe I didn't do my job well in some aspects, but I took it seriously and worked for the hospital wholeheartedly.
Due to the work arrangement of the hospital, I was transferred to the rehabilitation ward in June+10 this year. I have been in the department for more than two months. After I entered the department, I first standardized the labor discipline of employees and emphasized the rules and regulations of hospitals and departments. Through hard work and everyone's cooperation, doctors, nurses and rehabilitation technicians have been able to attend the morning meeting on time, improve the leave system, and write leave notes as required regardless of personal leave and personal leave.
Department environment: Due to the difficulty in the management of rehabilitation wards, all head nurses have done a lot of work, but so far little has been achieved. The reason is that most patients in the department spend a long time in hospital, but the articles are in a mess. Some patients who have been hospitalized all the year round are in the ward, and the communication effect with their families is poor. Due to the above problems, although there are many difficulties, we still need to work hard. Only a good environment can create good treatment and recuperation conditions for patients. Since June 65438+ 10, the ward has been renovating the bathroom intermittently. Although the difficulty is temporary, today's inconvenience is for the convenience of later dissection. Our medical staff will also do a good job of communication and explanation to strive for the understanding of patients and their families.
Clinical work arrangement: because I didn't know much about the work flow of the department in the past, I have been focusing on the familiarity with the work of the department and the understanding of the staff in the past two months. Individual nurses in the department have incorrect working attitudes, disobedience to management and poor self-discipline. The reasons are: the attitude of the staff themselves and the nature of the work in the ward. Nurses have always lacked a sense of urgency and enthusiasm, and the overall salary of nurses is lower than that of other departments, which is also the reason for the slow improvement of the overall quality of nurses.
Fees: Most of the rehabilitation wards are long-term hospitalized medical insurance patients. In order to facilitate patients and improve the reimbursement ratio, the department has been changing the fees for them from the standpoint of patients, which has brought a lot of inconvenience to the management of the department. Although it is a good starting point, it has not been well evaluated.
In the new year, if I can continue to work in the rehabilitation department, my work will focus on the following aspects:
First, do a good job in ward management, so that ward management is orderly and standardized, and it will not delay the ward management of nursing department;
Second, do a good job in personnel management to reduce the loss of nurses;
Third, strengthen the basic knowledge training of nurses, standardize the training plan, implement it to the letter as planned, and effectively improve the professional quality of nurses.
Four, strengthen the management of hospital infection, in accordance with the requirements of the hospital infection management office, do a good job of department infection control, hospital infection control knowledge training once a month, so that everyone can master the practical knowledge of hospital infection management.
Fifth, strengthen the quality control of departments, focusing on nursing documents, ward management, ward patrol and three inspections and seven pairs of work;
Six, health education for patients, tell patients the common sense of disease prevention and treatment, and do a good job in stroke screening.
In the new year, I don't have much rhetoric. I just hope that the work of the department can continue to improve steadily, step by step, and continue to move forward to meet the needs of the constantly developing medical market.
Personal year-end summary of rehabilitation department of traditional Chinese medicine 2 20xx is an extraordinary year. Under the guidance of hospital leaders and the efforts of all staff in our hospital, Qi Xin successfully passed the second-level general hospital. With the support of hospital leaders and the joint efforts of general practitioners, the rehabilitation department was established only one and a half years ago, creating considerable social and economic benefits. In the rehabilitation department, there are not only inpatients, but also outpatients. Although the number of medical staff is small and the workload is heavy, all medical staff work together in Qi Xin and Qi Xin. In the past six months, the satisfaction of patients in rehabilitation department has reached more than 97%, which has been widely praised and affirmed by patients. According to the work plan at the beginning of the year and the demonstration project of high-quality nursing service, strengthen basic nursing, improve nursing quality and improve patient satisfaction. The work is summarized as follows:
First, the basic situation of work performance
The average number of inpatients per month is 58, and the average number of outpatients per month is 1 10.
Second, highlight brands, promote departments and expand service radius.
We actively promote departments, improve the popularity of specialties in society, and let patients know about us. Our department has really publicized the business scope, specialized equipment, professional technology and new technology, new projects and new business, which has promoted the overall popularity of hospitals and departments and the popularity of some experts and famous doctors and specialized diseases, and has played a great role in promoting the business development of hospitals.
Third, improve the quality of service, with patient satisfaction as the standard.
Promote the construction of harmonious culture with the theme of "respect and care" among all medical staff. Focusing on the service concept of "touching", we will develop a family-friendly and personalized service model and create a warm doctor-patient environment. Adhere to the patient-centered, patient-demand-oriented, patient satisfaction as the standard, and provide family services, refined services and convenient services. For example, after the patient is admitted to the hospital, he will be warmly received, with a kind attitude and a smile, bring the patient a cup of tea, send a bag and send the patient to a clean and tidy ward. Because of good service, high professional skills and obvious rehabilitation effect, they introduced their neighbors or relatives suffering from low back and leg pain to our department for rehabilitation treatment. Due to the characteristics of undergraduate course, there are many treatment projects and relatively insufficient personnel. Some treatment programs are one-on-one treatment, and everyone is multifunctional. There are many rehabilitation patients at ordinary times, and the treatment project can't be done. In order to meet the rehabilitation needs of patients, they often work overtime, and they are not afraid of being dirty or tired, but they have no complaints. The director of the department and the head nurse are busy and have a lot of things to do, but they are all conscientious. Some employees work with illness, and good deeds emerge one after another.
Fourth, strengthen nursing quality control and strictly implement the core system.
Through the irregular inspection once a week, we carefully summarize and analyze the shortcomings and nursing defects in the department, find out the hidden dangers in the work, nip in the bud and strengthen the nurses' awareness of nursing safety.
Fifth, strengthen basic nursing and improve patient satisfaction.
Through the development of high-quality nursing service demonstration wards, the subjective initiative of responsible nurses is actively exerted, humanized nursing is provided, responsible nursing is implemented, and life nursing and health education of patients are well done. Through satisfaction survey, the best nurses are selected every month, which is linked with performance appraisal to improve nurses' work enthusiasm.
Sixth, strengthen the writing quality of nursing documents.
Seriously convey, help and guide young nurses to improve the quality of nursing medical records. Improve nursing documents and reduce potential safety hazards. Pay attention to the problems existing in nursing documents at this stage, standardize nursing document records, conscientiously implement the cross principle in nursing records, that is, "objectivity, truthfulness, accuracy, timeliness and completeness", and avoid irregular writing, such as missing words, unclear alteration, inconsistency with doctors' records, etc. , and reflect the particularity of both comprehensive nursing problems and specialist symptoms, so as to standardize and standardize nursing documents.
Seven, strive to improve the professional quality of nurses
Organize business study every month, conduct technical operation assessment and strengthen specialist nursing training, train and assess new nurses in rules and regulations, core system and theoretical operation, and those who pass the assessment will take up their posts.
Eight, strive to improve the response and first aid ability of nurses.
Organize nurses to learn the first aid operation process of cardiopulmonary resuscitation and the first aid process of fracture patients.
Nine, emergency medical equipment should be managed by special personnel, so as to achieve "four settings", and do a good job of inspection and registration, so that it is in an emergency preparedness state.
Ten, strive to do a good job in hospital management.
Strict disinfection and sterilization isolation measures, strengthen the classified treatment of medical wastes and the destruction and disinfection of disposable goods, and regularly monitor the concentration of various disinfectants.
Although the nursing work has made some achievements in the past year, there are still some defects that need further improvement. The problems in a year mainly include the following aspects:
1. The professionalism and management level of nursing managers need to be improved, and the awareness of management innovation is not good.
2. Individual nurses have a weak sense of responsibility, health education is not timely, and the positive spirit of nursing staff has not been fully mobilized, which is often done passively.
3. Some nurses don't have a strong sense of sterility, they don't wear masks during aseptic operation, and disposable materials are not treated in time after use.
4. Scientific research is a weak item in nursing management.
5. The overall working ability of nursing staff needs to be improved.
6, nursing operation process and core system supervision work is not in place.
In 20xx, nursing work will move towards the development track of institutionalization, standardization and scientificity. Based on the overall situation, we should do solid work, be pragmatic and innovative, improve the quality of nursing work, improve the ability of nursing management, improve the execution of nursing work, do nursing work well, carefully and practically, and strive to achieve new breakthroughs, new leaps, new promotions and new achievements in nursing work in the new year. To lay a solid foundation for establishing a second-class first-class hospital.
In the future work, all medical staff in the rehabilitation department will still take the content of "standard" as the criterion of their work, and make the standard a habit, not a habit. It's a long way to go in Xiu Yuan, and I'll go up and down.
Personal Year-end Summary of TCM Rehabilitation Department 3 Massage Rehabilitation Department was established in September 20xx with the support of hospital leaders at all levels. Since the department was established one year ago, with the care and attention of hospital leaders, the support of nursing department leaders and the cooperation of general nurse Qi Xin, various nursing work has been carried out in an orderly manner; Taking the hospital as an opportunity to create a first-class hospital and grasping all the work item by item according to the standards of graded hospitals, it effectively promoted the institutionalization and standardization of nursing management in our department; Conscientiously implement the nursing staff plan and improve the overall quality of the nursing team. We will summarize the work of this department in the past year:
First, take innovation as an opportunity to standardize nursing quality management and strictly control nursing quality.
1. Standardize the standards and procedures for reporting critical values, adverse nursing events and pressure sores in departments according to the standards of grade hospitals and related nursing management systems and quality assessment standards of nursing department; According to the requirements of hospital innovation, the nursing routine and health education materials of superior diseases in departments have been improved, and the nursing routine of superior diseases and critically ill patients has been well implemented.
2, to carry out safety education for nursing staff, safety awareness is deeply rooted in the hearts of the people, safety verification step by step. Safety is the first in nursing work, which requires nurses to strictly abide by sixteen core nursing systems, various rules and regulations and various operating procedures, strictly control nursing quality and prevent nursing errors and accidents. Do a good job in the management of "Ten Safety Goals" for patients; There are at least two methods for patient identification, and each patient wears a wristband; Do a good job in the risk assessment of falls/bed falls and pressure sores of elderly patients, and mark "Ten Tips to Prevent Falls" in a prominent position in the ward to ensure the safety of patients.
3, set up a department nursing quality management team, timely discover the shortcomings in nursing work, regularly check the quality of nursing every month, and pay close attention to the implementation of existing problems, so as to achieve continuous improvement. After the establishment of the nursing quality management team, the nursing staff worked more strictly, demanding themselves to seriously implement various rules and regulations, and improved the quality of each link. Significant progress has been made in ward management, basic nursing and graded nursing; Disinfection and isolation were strengthened, and the quality of nursing documents was greatly improved. No major mistakes or accidents occurred throughout the year.
Second, do a good job in basic nursing, highlight the characteristics of specialized nursing and implement health education.
1, according to the requirements of "patient-centered, strengthening basic nursing, fully implementing the nursing responsibility system, deepening the connotation of nursing specialty and improving the overall nursing service level". Further reform the nursing work mode, implement responsibility system and holistic nursing, and implement APN scheduling and flexible scheduling to provide patients with adequate, comprehensive and continuous basic nursing and professional technical services to meet patients' needs and help them solve practical problems. The nurse in charge should know all the patients in charge and give health education and dietary guidance according to the patient's condition and positive signs.
2. Establish a scientific and effective performance appraisal system, which is linked with the nursing quality, patient satisfaction, nursing difficulty and technical requirements, reflecting the excellent work and excellent remuneration, and fully mobilizing the enthusiasm of nurses.
3. Do a good job in standardized training of Dai medicine characteristic nursing technology, give full play to the advantages of Dai medicine, and actively carry out characteristic treatment of Dai medicine characteristic nursing technology, such as washing medicine therapy (Aya), massage therapy (closed), Chinese medicine hot bag, ginger moxibustion, etc.
4. Fully implement the health education system, run health education through all aspects of admission, hospitalization and discharge, and do a good job in characteristic health education, which is conducive to nurse-patient communication and close nurse-patient relationship. Hold a small lecture on health education once a month, and carry out systematic and professional health education in plain language and various forms of publicity and education.
Third, strengthen ward quality management, implement hospital infection management, and improve the management of emergency drugs.
1, daily morning care, go to the ward to educate patients, arrange bed units, and use a wet bed to sweep the bed, one bed with a towel to avoid cross infection; Change dirty sheets and clothes in time. Hold a symposium on public holidays every month, solicit opinions and suggestions from patients, issue satisfaction questionnaires to patients, understand patient satisfaction, and solve existing problems in time.
2, strict implementation of disinfection and isolation system, aseptic technology operating procedures, the head nurse and quality control nurse regular self-examination. Dispose of medical wastes in strict accordance with the Measures for the Management of Medical Wastes in Medical and Health Institutions and the relevant systems of medical waste management in our hospital. Strictly implement the Manual for Hand Hygiene of Medical Staff, master the correct hand washing methods, and standardize the hand washing compliance rate 100%. The qualified rate of sterile articles is 100%. Strictly implement the safe injection system, and the implementation rate of one person, one needle and one tube 100%. Actively accept hospital awareness knowledge training and complete the hospital infection management knowledge training plan.
3. Improve the management of first-aid drugs and articles, manage the first-aid drugs and articles in departments by special personnel in strict accordance with the hospital first-aid drug management system, place them at fixed points, and check them regularly to ensure that the intact rate of first-aid drugs and articles reaches 100%. All first aid items are always in good standby condition.
Fourth, strengthen the construction of medical ethics of nursing staff, implement standardized training for nurses and improve the overall quality of nursing staff.
1, do a good job in professional ethics education of nursing staff, correct work and service attitude, fully mobilize the enthusiasm of nursing staff, earnestly "take patients as the center" and provide satisfactory services for patients. Complete the study of the party's mass line education practice activities, so that the concept of the masses is more deeply rooted in the hearts of the people. Based on the principle of serving the people wholeheartedly and providing satisfactory services to patients, the majority of medical staff have earnestly completed all the work.
2. In order to better serve patients and reduce their pain, nursing staff must have good professional skills and solid professional knowledge. Therefore, the department attaches importance to the professional quality training of nursing staff. Under the strict requirements and organization of the hospital nursing department, he actively participated in the business training and lectures of the whole hospital, ensuring the attendance rate of more than 98%. Every month, the department conducts hierarchical training for 100 performance nurses; Organize nursing professional knowledge and routine nursing study of common diseases in specialty;
Organize nursing rounds once a month to discuss the nursing points and precautions of difficult cases in the department, so that nurses can gain more knowledge in the process of nursing rounds; Ask questions irregularly in the morning, urge nurses to strengthen the study of professional knowledge and nursing core system, and improve the enthusiasm of nursing staff.
3. Train new nurses in the operation of various TCM nursing techniques and the use of various instruments in departments, so that they can master the commonly used TCM and Dai nursing techniques and related theories.
4. In order to adapt to the evaluation of graded hospitals, the knowledge and first aid skills that medical staff should master in hospital infection were trained and assessed, especially the knowledge of hand hygiene, disinfection and isolation and cardiopulmonary resuscitation. In order to better serve patients and reduce their pain, nursing staff must have good professional skills and solid professional knowledge. Therefore, the department attaches importance to the professional quality training of nursing staff. Under the strict requirements and organization of the hospital nursing department, he actively participated in the business training and lectures of the whole hospital, ensuring the attendance rate of more than 98%.
Existing shortcomings:
1, the overall quality of nursing staff still needs to be further improved, and the study of "three basics" and professional theoretical knowledge still needs to be strengthened.
2. The quality of nursing still needs to be further improved, and the management of nursing quality needs to be improved.
3. Individual nurses have a weak sense of crisis and lack initiative in their work; Lack of enthusiasm for learning.
4. Medical safety needs to be strengthened.
5. Responsibility system, holistic nursing and health education need to be further strengthened.
Personal year-end summary of rehabilitation department of traditional Chinese medicine 4 Rehabilitation department is a newly established department in the hospital. With the support of hospital leaders and the joint efforts of general practitioners, from scratch, from simple to perfect, from loose to rigorous, in just half a year, it has been on the right track and created considerable social and economic benefits. In the rehabilitation department, there are not only inpatients, but also outpatients. Although the staff is few and the workload is heavy, all the medical staff in Qi Xin work together. In the past six months, the satisfaction rate of patients in rehabilitation department has been above 97%, which has been well received and affirmed by patients. The work in 20XX years is summarized as follows:
First, the basic situation of work performance:
The average number of inpatients per month is 45.
The average number of outpatient visits per month is 80.
The average infusion is 20 times a day.
The average number of intramuscular injections per day is 5 times.
Second, take patients as the center and strive for first-class quality service.
In daily work, nurses always keep in mind the service tenet of "patient-centered" and put themselves in the patient's shoes.
Third, standardize holistic nursing and strive for first-class management
In order to make the management more standardized and professional, we insist on weekly planning and monthly summary. Strict implementation of the check system and nursing operation procedures, no mistakes and accidents. Strictly implement, manage and monitor disinfection, sterilization and isolation measures.
Fourthly, standardize the writing of nursing documents and strengthen the consciousness of nursing legal system.
With the improvement of people's legal awareness and the promulgation of the new Regulations on Handling Medical Accidents, how to strengthen the legal system construction in nursing service and improve the legal awareness of nursing staff has become an important link in nursing management.
Fifth, strengthen supervision and management to ensure nursing safety.
Regular supervision and inspection of medical safety, focusing on pre-holiday safety inspection, to enhance the awareness of medical staff to prevent accidents.
Sixth, strengthen quality management monitoring.
According to the writing standard of provincial nursing documents, the quality standards and assessment items of all kinds of nursing documents were revised and improved in time, and the scores were scored in strict accordance with the standards during inspection and assessment.
Seven, improve the quality of service and shape the image of the hospital.
Nurses are the earliest and closest workers who contact patients. The quality and image of nursing staff directly affect the image of the hospital.
1, the nursing group starts with professional quality, and trains nursing staff to have a set of excellent professional skills, which can reassure patients and promote the revitalization of the hospital.
2, standardize the nursing staff dress, civilized language, standardize answering the phone, let the nursing staff to dignified, cordial, kind, generous image and full of mental outlook into the work, with civilized and polite language warm reception of patients, to provide patients with satisfactory services.
3. Continue to strengthen the consciousness of active service and implement the concept of "patient-centered", so that nurses can change their concepts, raise their awareness, meet patients' requirements in time, constantly improve their service attitude, improve the quality of nursing service, and pay attention to nurse-patient communication, and change from simple responsible nursing to holistic nursing with humanized nursing as the core.
Eight, the rational use of human resources, fully quantify the nursing work.
1, in order to optimize the responsibilities of each class and make rational use of human resources.
2. In the implementation of quantitative assessment, nursing staff actively participated in the new scheme, which enhanced the positive initiative of work and cultivated the spirit of being brave in dedication and loving the group.
The problems in a year mainly include the following aspects:
1. The professionalism and management level of nursing managers need to be improved, and the awareness of management innovation is not good.
2. The enterprising spirit of nurses is not fully mobilized, and they often do it passively.
3. Scientific research is a weak item in nursing management.
4. The overall working ability of nursing staff needs to be improved.
5, process and problem management work is not in place.
In the year of 20XX, nursing work will follow the trend of "second-class" hospital evaluation towards the track of institutionalization, standardization and scientific development, base on the overall situation, do solid work, be pragmatic and innovative, improve the quality of nursing work, improve nursing management ability, improve nursing labor efficiency, improve the execution of nursing work, do a good job in nursing work, do it earnestly, and strive to achieve new breakthroughs and leaps in nursing work in the new year.
In the future work, all the staff in the rehabilitation department will still take the content of "standards" as their work guidelines, so that standards become habits rather than habits. It's a long way to go in Xiu Yuan, and I'll go up and down.
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